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5/22/2013

Leveraging Mobility to Achieve 'Wellness Care' - Preview

Guest: Bertram "Bert" S. Reese Title: SVP and Chief Information Officer, Sentara Healthcare Guest: Affan Waheed Title: Executive Director, Application Development, Mercy Health The idea of “wellness care” is that of promoting not just a physically fit body but an all-around healthy lifestyle. Numerous industries from healthcare providers, insurance companies, government agencies and corporations touch a person’s life in a variety of ways, and all are poised to help aid this person’s...
5/15/2013

Smarter Government through Big Data - Preview

Guest: Cavan Capps Title: Chief DataWeb Systems at the U.S. Census Bureau Guest: Ellis Burgoyne Title: Chief Information Officer and Executive Vice President, USPS Big data has the potential to be used to speed up our response to health crises, provide our soldiers with superior information capabilities and enhance interagency intelligence. How are the different departments and agencies coordinating this cohesive effort to ensure the said end benefits are being realized?
5/8/2013

Mobility Enabled Government Transformation - Preview

Guest: Michael Armstrong Title: Chief Information Officer, City of Corpus Christi, Texas Guest: Gail M. Roper Title: Chief Information Officer and Community Relations Officer, City of Raleigh, NC; member, CIO Executive Council Mobility has the potential for more than paying for itself by increasing the amount and quality of work employees can do in the field. It can reduce government task process time from weeks to days or hours, shortening response time to customers, cutting travel time,...
5/6/2013

Utility Resilience and Security - Preview

Guest: Mamatha Chamarthi Title: VP and Chief Information Officer, CMS Energy Utilities already have to focus on maintaining their resilience in the face of natural disasters and other threats to the grid. But now smart grid is posing cyber security threats that could further affect a utility’s ability to recover. What sorts of new risk analysis and emergency framework policies need to be in place to prevent catastrophic damage to machinery, supply chain or the digital network?
5/2/2013

Chief Data Officers, Data Scientists and Big Data...

Guest: Micheline Casey Title: Principal, CDO LLC Guest: Mario Faria Title: Data Strategy Advisor, Boa Vista Guest: Derek Strauss Title: Chief Data Officer, TD Ameritrade What's the Next step in your Professional Future? New strategically-critical roles are emerging that rely on the ability to manage, govern or analyze data. This is a uniquely advantageous time in the history of business to be someone with these skills. Panelists will explain how to equip yourself for this once-in-a-lifetime...
5/1/2013

How to Manage Closure as a Leader - Preview

Guest: Robert Steven Kaplan Title: Martin Marshall Professor of Management Practice in Business Administration, Senior Associate Dean for External Relations, Harvard Business School Guest: Keith Zecchini Title: Global Chief Information Officer, Parsons Brinckerhoff Any particular program or project that is coming to a close inevitably brings about a level of change that can be tumultuous. With a particularly long or popular program finally ending, any number of internal problems or...
4/24/2013

How to Manage Transition as a Leader - Preview

Guest: Jim Smith Title: CIO, Office of Information Technology, State of Maine Guest: Colin Boyd Title: Vice President, Information Technology and Chief Information Officer, Johnson Controls Guest: Chris Moore Title: Chief Information Officer, City of Edmonton, Canada As an organization works through a new program, a number of unexpected circumstances could threaten to derail this new transition along with legacy programs. It could be scarce funding, a change of culture or of talent, too...
4/22/2013

The Smart Grid Big Data Challenge - Preview

Guest: Mark Wyatt Title: Vice President for Grid Modernization and Distribution, Duke Energy If we want to achieve ongoing smart grid optimization, we can’t do so without actionable intelligence. It’s needed to correct deficiencies throughout the power delivery system, not just to the customer side of the meter, but to transmission, substation and distribution systems. All the real-time data points being collected across it -- generated by millions of wireless sensors and other smart...
4/17/2013

How to Manage Beginnings as a Leader - Preview

Guest: Susan Cramm Title: President Valuedance and Former CIO, Taco Bell Corporation Guest: James H. Sills, III Title: Cabinet Secretary and Chief Information Officer,State of Delaware When starting any new program, there’s a sense of uncertainty that comes with any disruption. Introducing something new to an existing, well-oiled workflow could throw a wrench into your people, process, policy or pocketbook components. What should a leader do to manage a new beginning as systems and...
4/10/2013

Airlines’ BIG Challenge: Gaining Customer Loyalty -...

Guest: Michael Maoz Title: VP Distinguished Analyst, Gartner, Guest: Danny Saadon Title: Vice President, EL AL Israel Airlines, North & Central America At home, work, in the airport or in the air…an airline customer can be touched in many ways: Personalized offerings, frequent travel rewards, and last but by no means least, a pleasant in-flight experience. These are what the customer expects and their delivery directly impacts customer allegiance! Are airline carriers delivering on these...
4/8/2013

Making Renewable Energy a Lasting Priority - Preview

Guest: Dr. Dirk E. Mahling, CMVP Title: Chief Information Officer, Seattle City Light The current trend in going green is producing clean gas, finding renewables and maintaining energy efficiency. If the government seed money allocated for smart grid is any indication, a green smart grid may be the best approach to reducing your carbon footprint. But how do we know that this isn’t just another green technology bubble like solar energy? How can IT help to capitalize on these initiatives? What...
4/3/2013

Judgment as the Essence of Leadership - Preview

Guest: Francesca Gino, Ph.D. Title: Associate Professor of Business Administration, Harvard Business School In the face of ambiguity, uncertainty, and conflicting demands, the most important thing that leaders do is make judgment calls. The decisions and judgment calls made in the people, strategy, and crisis domains have the most impact on the well-being and sustainability of an organization. How are we doing in this area? Must we rely on the innate strengths of who we hire or groom to...
3/27/2013

Promoting Human Value in IT Culture - Preview

Guest: Joseph D. Sniado Title: Senior Vice President, Chief Information Officer, Standard & Poor’s Guest: Frank Wander Title: Author, Former CIO and Founder of The IT Excellence Institute In an organization’s attempt to cut costs and meet business demands, there’s a perceived notion that IT leaders are creating a ruthless environment in which workers are treated as cogs in a larger machine. But this culture, whether a myth or a tough reality, can ultimately undermine performance. How do we...
3/25/2013

Managing Transition to Smart Grid - Preview

Guest: Ravi Pradhan Title: Vice President of Technology, Siemens Smart Grid The smart grid infrastructure will inevitably produce an explosion of data, and utility may need to have a comprehensive information management ability to handle it. While many organizations are still struggling to modernize their legacy infrastructure, isn't going digital too big a leap? What’s the strategy to meet smart grid challenges and reach the end goal? Do they have the internal capability to manage this...
3/20/2013

The Smart City Project: Infrastructure, Industry and...

Guest: Harriet Tregoning Title: Director, Washington DC Office of Planning Guest: Gary Foster Title: CTO of Massachusetts Bay Transit Authority (MBTA), Boston, MA Guest: Dennis Gribble Title: VP and CIO, Idaho Power Building a smart city will take real effort by businesses to meet rising populations and industries with escalating needs. Utilities, IT and telecommunications need to collaborate to provide smart solutions for the community, anything from transportation, water, waste management...
3/13/2013

A Journey to a Better Patient Care Lifecycle: A Case...

Guest: Valerie Gamache-O'Leary Title: CIO, The Ottawa Hospital Guest: Dale Potter Title: SVP Strategy and Transformation, The Ottawa Hospital Caring for a sick patient in a hospital is a long, delicate process. Physicians need to be informed of a patient’s status such that they can make decisions about their care and provide steps to recovery. The Ottawa Hospital realized that this lifecycle needed to be less cumbersome and more focused on the patient. Introducing mobility to the hospital in...
3/6/2013

Arkansas' Easier Path to Financial Aid: A Mobility Case...

Guest: Sen. Shane Broadway Title: Interim Director, Arkansas Department of Higher Education Guest: Claire Bailey Title: Director of the Arkansas Department of Information Systems (DIS), Arkansas Chief Technology Officer (CTO) The Arkansas government recognized that students in their state were not finding easy ways to receive financial aid. The Department of Higher Education saw a public need and business value to boost engagement in their community. How did they use mobility to streamline...
2/27/2013

Are you an authentic leader? - Preview

Guest: Bob Kantor Title: Leadership Mentor, CIO Coach What makes a leader “authentic”? It’s a person who is understanding of the surrounding world, has true character, makes a difference, leads by example, sees the forest through the trees and inspires others to follow suit. This may be obvious to many business executives, but not everyone is seeing groundbreaking results. How do we know we’re doing what we preach?
2/20/2013

Can Gamification improve Enterprise Transformation -...

Guest: Michael Hugos Title: Author, Speaker and Principal at Center for Systems Innovation Guest: Mark P. McDonald Title: Group VP Executive Programs, Gartner, Inc. It is not uncommon to see enterprise transformations fail due to a lack of enthusiasm from your employees. But now imagine a strategy inspired by video games, one that uses technologies and techniques designed to motivate enterprise staff through feedback, measured achievements and incentives. It’s called Gamification, and its...
2/13/2013

CIO vs. CMO: Who’s winning? - Preview

Guest: Venkatram Ramaswamy Title: Professor of Marketing and Computer and Information Systems, Ross School of Business, University of Michigan at Ann Arbor What are the hot topics in business today: Big Data, Cloud Computing, Social Media, CRM? These are all game changing technology innovations, and yet in increasing numbers of businesses, the adoption of this next wave of thinking is being pushed by the Marketing department, not IT. CIOs have a seat at the table, but have they been able to...
2/6/2013

Can Big Data help sales make its numbers? - Preview

Guest: Dr. Kevin Kramer, Ph.D. Title: Head of Sales Analytics and Optimization at Aetna Guest: Dr. Kathe Fox, Ph.D. Title: Head of Informatics, Aetna Financial Metric identification, data collection, comparing and contrasting, focused action and sustained improvement... these are the elements needed for the sales function to be more effective and help individuals and organizations to make their sales numbers! Obviously, Sales can no longer depend solely on transactional data, since there is...
1/30/2013

Keeping Relevant in Order to Prosper - Preview

Guest: Raymond J. Oral Title: SVP & Chief Information Officer, CNA Financial Guest: Bill Oates Title: Chief Information Officer, City of Boston, Massachusetts Guest: Roger Seshadri Title: SVP & CIO of Melco Crown Entertainment, Hong Kong Increasingly, businesses are finding it necessary to challenge the status quo and explore new directions -- not only for competitive advantage -- but to stay relevant and prosperous! How can IT and business unite to be innovative and get new ideas to market...
1/23/2013

Localizing Global Operations & IT - Preview

Guest: John David Thompson Title: EVP & CIO at Western Union Guest: Peter Cook Title: Chief Information Officer Europe, Global Shared Services, Wolters Kluwer N.V. Even the most successful global organizations struggle at effectively coordinating and controlling their operations. To do this, they need common processes acrossgeographical regions to promote efficiency while also customizing products and services that match the needs of their local business units and functions. This also...
1/16/2013

Affecting Lasting Change - Preview

Guest: Dr. Rodger Dean Duncan Title: Speaker, Executive Coach and Author Guest: Daniel Traynor Title: SVP and CIO, Tennesee Valley Authority (TVA) Guest: Sanjeev "Sonny" Bhagowalia Title: CIO, the State of Hawaii Despite the best intentions of an IT leader and his/her organization, efforts at change usually fail. A big announcement with lots of fanfare and a catchy slogan doesn’t guarantee success... Rather, effective organizational change requires active, engaged participation by everyone...
1/2/2013

What New Year Resolutions should a CIO make? - Preview

Guest: Ralph Loura Title: Chief Information Officer, Clorox We start each new year with new hopes and new resolutions. While personally we may consider weight loss or losing some habit, what about making resolutions as an IT leader, to take positive proactive steps to improve at doing our job? i.e., Making changes that will help one develop oneself as an IT leader? ...With business, technology trends, and IT changing around us, what traits, habits, and approaches should a CIO consider...
12/26/2012

IT Empowered Giving - Preview

Guest: Peter Ransom Title: CIO, OXFAM This holiday, many of us are busy chasing profitability, luxury lifestyles, or the hottest toy... but right next to us, there is a parallel world where people are struggling for survival and dependent on local/global "giving" and contributions. Those organizations involved in trying to make the suffering parallel world better are also experiencing challenges. In this new era of global convergence where pockets of deprivation still need help and...
12/19/2012

2013 CIO Agenda - Preview

Guest: Vittorio Cretella Title: VP – CTO of Mars IS Guest: Pieter Schoehuijs Title: Chief Information Officer, AKZO Nobel N.V. How could the prospect of 2013get moreexciting for today's CIO? With new disruptive technologies such as mobility, social media, big data, and cloud, IT is being repositioned as the driver of business value and top line growth! With so much fast paced change, how are Business IT leaders strategically preparing for success in the coming year? What are their key wants...
12/12/2012

Holistic Data Management - Preview

Guest: C. Scott Blanchette Title: SVP & Chief Information Officer at Vanguard Health Systems Everyone wants to get the most out of the data they own, produce, and inherit. To that end, how many of us address data management holistically using an overarching governance spanning creation, to integration, to analytics? What are the challenges, costs, and risks?
12/5/2012

Driving Practical R&D and Innovation - Preview

Guest: Michael B. Koval Title: Senior Vice President and Chief Information Officer, Long and Foster Guest: Mayur Raichura Title: Vice President, IS at Long and Foster Real Estate Today's lean mean business demands quantitative results. when results count, do we really have the luxury of carrying out traditional R&D with incremental innovation? Perhaps, that is why R&D and Innovation related initiatives are on so very few organizations' agendas. Is there a way to drive practical R&D and...
11/28/2012

Measurably delivering business value through I&O -...

Guest: Bob Krestakos Title: Chief Information Officer, Steelcase Inc. Guest: Randall N. Spratt Title: Executive Vice President, Chief Information Officer and Chief Technology Officer, McKesson Corporation What are today's I&O leaders doing to handle the challenges they increasingly face? ...How to optimize costs; how to support business growth leveraging the cloud, mobility, and big data; how to be agile while reducing complexity; and how to modernize the legacy environments of their...
11/21/2012

Learning Big Data Analytics from the Ants - Preview

Guest: Anthony Bradley Title: Group Vice President at Gartner, Author An ant swarm has a single goal... to find the nearest source of food. Each individual within the swarm responds directly and indirectly to every other individual and coordinates their activity in real time, enabling the group to do whatever is necessary to reach their goal. In such a context, errors and randomness are not "bugs" but opportunities for discovery and exploration. How can this example inspire today's...
11/7/2012

Addressing the Big Data Veracity Challenge - Preview

Guest: Ram Akella Title: rofessor of IS & Technology Management; Director, Center for Knowledge, Is, &Management of Technology, University of California Santa Cruz Guest: Philip Wisoff Title: Chief Information Officer, Proskauer Rose Everyone is expecting to get a lot out of Big Data... but are we too trusting of the analytics we're getting out of it? As the variety and number of data sources being harvested increases, there are a lot of steps and many opportunities for errors to creep into...
10/31/2012

Steps to Secure BYOD - Preview

Guest: Michael P. Wilson Title: Vice President, Chief Information Security Officer, McKesson Guest: Keith Fricke Title: CISO, Catholic Health Partners Guest: Chris Marsh Title: Principal Analyst, Yankee Group BYOD has wide appeal for employees who value the convenience and ease of using their own devices. Businesses recognize that by allowing BYOD, their employess are able to be as productive as possible. However, the variety and number of personal devices being brought into the enterprise...
10/24/2012

Transforming the Legal Industry via IT - Preview

Guest: Michael Shannon Title: Chief Information Officer, Dechert LLP Guest: Michael J. McGuire Title: Chief Information Security Officer, Littler Mendelson P.C. Organizations are increasing reliance on IT and technological innovation has introduced disruptive paradigms such as Cloud, Mobility, Social Media, and Big Data. How is the Legal industry leveraging IT and these paradigms to transform its activities, better serve clients, and sustain the growth, scale, and profitability of legal...
10/17/2012

Thwarting threats to Financial Institutions - Preview

Guest: Michael Versace Title: Reseach Director, IDC Financial Insights Guest: Tom Peach Title: CIO, Zurich N.A. Commercial Over the past decade, financial institutions have been busy securing the perimeters of their networks from attacks. How successful have those efforts been? Have the perimeters finally been completely secured? what about threats from within?
10/10/2012

Security Challenges in Education Today - Preview

Guest: David Sherry Title: CISO, Brown University Guest: Joshua Beeman Title: CISO, University of Pennsylvania Education is an important investment for students and society depends on educational institutions for developing our society’s future leaders and workforce. How safe and secure are the learning environments we are offering students? As schools emphasize and investment in online education, how are the security challenges getting compounded?
10/3/2012

Securing the Global Supply Chain - Preview

Guest: Dan Burges Title: Director of Intelligence, Freightwatch International; author of Cargo Theft, Loss Prevention, and Supply Chain Security Guest: Richard Sharpe Title: Expert on Supply Chain Risk Mitigation, founding member of the American Logistics Aid Network (ALAN) Today, global business demands firms leverage global supply chains and service global customers. Pandemics, natural disasters, or terrorist attacks could undermine the continuity of this global supply system. Furthermore,...
9/26/2012

Supporting Value Innovation - Preview

Guest: Mary Alice Annecharico Title: SVP & Chief Information Officer, Henry Ford Health System Guest: Gregory E. Buoncontri Title: SVP & CIO at Pitney Bowes Inc. Today’s overcrowded industries are like sharks competing in a “bloody” ocean of rivals competing for ever shrinking profits, making growth impossible. To succeed, the companies of the future will have to create value innovation that seeks out an uncontested market space with new demand where rivals are obsolete. But this is easier...
9/12/2012

New Normal, New IT leader...first 6 months - Preview

Guest: Ronald E. Lejcar Title: Chief Information Officer at Ingredion Guest: Daniela Crivianu-Gaita Title: Chief Information Officer, The Hospital for Sick Children, Toronto Guest: Carlos Ramos Title: Chief Information Officer for the State of California
9/5/2012

The Cost of Business Agility - Preview

Guest: Michael Hugos Title: Author, Speaker and Principal at Center for Systems Innovation Guest: Henry Peyret Title: Principal Analyst serving Enterprise Architecture PROFESSIONALS, Forrester It’s been said, “If you want to go fast, go alone. If you want to go far, go together.” In some IT organizations, you’ll find a few overzealous proponents of faster and faster, pushing for business agility, but that doesn’t providing consistent value creation over the long term, and can lose those...
8/29/2012

Charting the Path to Automating the Data Center - Preview

Guest: Brenda Decker Title: Chief Information Officer, State of Nebraska Guest: Richard Fichera Title: Vice President, Principal Analyst serving Infrastructure & Operations PROFESSIONALS, Forrester Data centers are quickly becoming the new nerve centers of organizations. As dependency on them increases, so does the need to reduce costs and increase performance and productivity. Automation promises all these benefits. if automating the data center is beneficial, how close can we get to...
8/22/2012

Harnessing Conflict for Organizational Benefit - Preview

Guest: Michele J. Gelfand, PhD Title: Professor of Psychology, Distinguished University Scholar Teacher, University of Maryland, College Park Guest: Bryson Koehler Title: EVP & Chief Information Officer for The Weather Channel Guest: Pat Shier Title: Director of Enterprise Technology for the State of Alaska Traditional wisdom counsels the avoidance of conflict, but organizations don't grow by being passive or complacent. To meet their full potential, business and its IT must be able to...
8/15/2012

Do You Run a Rigid IT? - Preview

Guest: John Baldoni Title: Executive Coach, Leadership Educator/Author Guest: Bobby Cameron Title: Vice President and Principal Analyst with Forrester CIO Practice Recent technology innovations have introduced the potential for IT to be nimble and efficient, but have these innovations alone achieved these goals? Which traditional practices should be abandoned? Also, what should be done about the siloed monolithic mental structures that exist in the minds of business leaders, IT managers, and...
8/8/2012

Will Business/IT Agility Eat Strategy for Breakfast? -...

Guest: Jerry Johnson Title: Chief Information Officer and Director of Information Technology Services at Pacific Northwest National Laboratory Guest: Dr. Vince Kellen Title: CIO for the University of Kentucky Some organizations are adopting a “fail small” and/or “fail quick” approach to technology that pushes internal IT and leverages shadow IT to see what works. If everyone were to approach business this way, then what happens to the strategic innovation that a CIO is expected to...
8/1/2012

Supply Chain to Supply Circle - Preview

Guest: Bryan Ball Title: Vice President and Principal Analyst, Supply Chain Management, Aberdeen Group Guest: Rick D. Blasgen Title: President and CEO of the Council of Supply Chain Management Professionals (CSCMP) In the new global economy, how can manufacturers create value, cut costs, and reduce their exposure to volatile commodity price swings that squeeze profits? Perhaps by collaborating with suppliers and customers to extend the lifecycle of products, components, and materials while...
7/25/2012

How To Be a Self-motivated Leader - Preview

Guest: Susan Cramm Title: President Valuedance and Former CIO, Taco Bell Corporation Guest: William R. Patterson Title: Business Motivational Speaker Leaders all talk about the importance of motivating those around them, and of keeping others as pumped and committed about what they do, as is he or she. Yet, one obvious question is rarely addressed... who motivates the motivator? How does a leader motivate him/herself? How can a leader stay motivated, day after day?
7/18/2012

Driving Accountable Care through Analytics - Preview

Guest: Dr. Michael Bakerman Title: Chief Medical Information Officer (CMIO) for the UMass Memorial Healthcare System Guest: C. Scott Blanchette Title: SVP & Chief Information Officer at Vanguard Health Systems Guest: John Mattison, MD Title: Assistant Medical Director, Chief Medical Informatics Officer, Kaiser Permanente, Southern California Ideally, healthcare providers should avoid unnecessary admissions and readmissions and work instead to improve their patient population’s health and...
7/11/2012

What's more important...Strategy or Integration? -...

Guest: Andy Schwalb Title: Vice President, Chief Information and Technology Officer for NASCAR It takes thought, energy, and resources to understand business trends and prepare the appropriate strategies. But then, right while we are attempting to build the capabilities needed to respond, the trends can suddenly change direction! Aren’t we better off honing our integration skills instead? What if we made integration our core competency? Then when we sensed another change in business trends,...
6/27/2012

Transforming Higher Ed - Preview

Guest: Edward Adams Title: CTO and Director of Computing Services, Ross School of Business, University of Michigan at Ann Arbor Guest: Dr. Michael Zastrocky Title: Executive Director of the Leadership Board for CIO’s in Higher Education and Senior Advisor to The Chronicle of Higher Education Guest: Kelli Trosvig Title: Vice President and Chief Information Officer UW Information Technology University of Washington Better higher Ed should produce better workers, business leaders,entrepreneurs,...
6/20/2012

The CIO as Ball Coach! - Preview

Guest: John Teeter Title: Deputy Chief Information Officer for the Department of Health and Human Services Guest: Tommy Amaker Title: Head Coach, Harvard Crimson Basketball Isn’t running an IT department just like coaching a ball team? You have your team run every day to build their endurance and to keep them in peak condition. Each player player must be a top performer, regardless of his/her position, and be ready to fill-in other positions if needed. Every team member must love the sport...
6/13/2012

CIO’s: How to survive the change to “A New NORMAL” -...

Guest: Tim Peterson Title: EVP, Chief Information Officer - Wellmark Blue Cross Blue Shield (Des Moines, IA) Guest: Nicholas R. Colisto Title: Vice President and Chief Information Officer, Hovnanian Enterprises You were already a CIO when the new Normal arrived. Now what? What got you here may not get you there, so what capabilities do you have or lack? Of the capabilities you have, what should you preserve, what should you change, and what should you lose, in order to be ready to trod your...
6/6/2012

Cloud Contracts – The Hidden Costs & Risks - Preview

Guest: Thomas Trappler Title: Director of Software Licensing, UCLA; Instructor, Contracting for Cloud Computing Services, UCLA Extension Guest: Thomas Struan Title: Chief Information Officer (CIO) for Army Aviation Center Federal Credit Union Guest: John Engates Title: CTO of Rackspace Cloud’s obvious advantages make it seem like a no-brainer. But what are the “gotchas?” How can CIO’s ensure they get the best contract deals? And how do they mitigate excessive risk? What are the new/changing...
5/30/2012

How to Build the Next-Gen of IT Leaders - Preview

Guest: June E. Drewry Title: former Global Chief Information Officer, the Chubb Group of Insurance Companies; Executive Coach Guest: James P. Knight Title: Global Chief Information Officer, Chubb; Chair, SIM Board of Directors Guest: Dr. Sasi Kumar Pillay Title: Chief Technology Officer of IT at National Aeronautical and Space Administration (NASA) Today’s uncertain times, with so much complexity and change, have been tough on our IT leaders. But these challenges show no signs of easing in...
5/23/2012

Holding a Mirror up to IT - Preview

Guest: Ross E. Wescott, CISA, CIA, CCP Title: Chief IT auditor, Portland General Electric Company (PGE) Guest: Walter Weir Title: CIO, The University of Nebraska Good intentions aside, IT leaders often end up delivering what they think they know best. Where they have gaps in their experience it’s not unreasonable to invite consultants. The real issue is when executive management or stakeholders attempt to solicit 3rd party opinions about how IT is doing and perhaps call for an audit. When...
5/16/2012

IT: Driving and Enabling Marketing and Sales Innovation...

Guest: Mike Relich Title: EVP & CIO at Guess? Guest: Allison Cerra Title: Chief Marketing Officer at Alcatel-Lucent As the economy improves, companies are jockeying for competitive positions and investing in top line growth initiatives, but business paradigms have changed. Are the old traditional marketing approaches up to the job of supporting these activities given the new paradigms? How do marketing activities need to change? Where can IT lead the way and support Marketing strategies...
5/9/2012

Transforming Government Procurement and Contract...

Guest: Nick Nayak, Title: Chief Procurement Officer, Department of Homeland Security (DHS), and Acquisitions instructor, Strayer University Guest: Michael Clark Title: USAID Contracting Officer Division Chief Guest: Jerry Horton Title: CIO US Agency for International Development (AID) There has always been a lot of debate over how well the government uses the public’s tax dollars to provide security, deliver services, etc. How accountable has the government been in its procurement and...
5/2/2012

Mobile Government: Risk, Rewards, and Roadmap - Preview

Guest: Claire Bailey Title: Director of the Arkansas Department of Information Systems (DIS), Arkansas Chief Technology Officer (CTO) Guest: Gwynne Kostin Title: Director Mobile, Office of Citizen Services & Innovative Technologies, U.S. General Services Administration (GSA) Enterprises have whole heartedly embraced mobility and are reaping the rewards, even while still working to mitigate the remaining risks. How is government viewing its transition to mobility? What risks and rewards are...
4/25/2012

Managing the IT skills gap now and for the future -...

Guest: Todd Thibbodeaux Title: President & CEO, CompTIA Business models, computing paradigms, delivery expectations, customer satisfaction, and profitability are all in flux. The ability of IT talent at all organizational levels to understand business as it stands and how it will morph in the future while maintaining and improving service delivery is no small feat. Can we prepare our IT people proactively or is it going to be a catchup game? Will our efforts to manage the skills gap even be...
4/18/2012

PaaS: Are solutions ready? Are we ready? - Preview

Guest: Drue Reeves Title: VP Distinguished Analyst, Gartner PaaS (Platform as a Service) promises a faster, more cost-effective model for application development and delivery, because you can build and run applications in the cloud. Is this something we need or is it a solution looking for a problem? What does solution actually buy us? Who is it best for? Are application development groups ready to embrace it?
4/11/2012

Learning that Drives Enterprise Performance! - Preview

Guest: Linda Argote Title: The David M. and Barbara A. Kirr Professor of Organizational Behavior and Theory, Carnegie Mellon, Tepper School Guest: Gus Crosetto, Ed.D Title: Chief Learning Officer, US GAO (Government Accountability Office) Ongoing improvement in enterprise performance requires learning at the individual, department, and organizational level. Although we traditionally invest in these areas, how well is that investment paying off? Have enterprises been able to track and plan...
4/4/2012

The Consumer Dictatorship! - Preview

Guest: Jeanne Bliss Title: Author, President, CustomerBliss Guest: William Swislow Title: Senior Vice President, Product & Chief Information Officer, Cars.com The free flow of information has given today’s consumer more choices about purchasing and the power to respond quickly and effectively about what they like or don’t like. Companies have little control over this vast flow of information that affects everything from dealing with what and how much is sold where and for how much, to...
3/28/2012

Building a new CIO cabinet post M&A - Preview

Guest: William G. Halnon Title: Chief Information Officer and Senior Vice President of Republic Services Inc. Guest: James M. Spitze Title: Executive Director, Fisher CIO Leadership Program Institute for Business Innovation, Haas Business School, University of California An M&A situation can be a strategic opportunity for an IT leader to build a new IT organization. While some people will end up leaving, a new IT leader will emerge, either from one of the companies involved or from outside....
3/21/2012

Should there be an IT Leadership Maturity Model? -...

Guest: Tim Cook Title: Co-lead Information Officers Practice in the UK,Russell Reynolds Guest: Allan Hackney Title: SVP & Chief Information Officer, John Hancock Financial Services If there are maturity models for the technology paradigms IT leaders adopt, wouldn’t it be possible to develop a maturity model for IT Leadership as well? That is, an IT Leadership maturity model that would help CIOs and their lieutenants to measure their current state and chart a path forward for them to improve...
3/14/2012

How do you secure your extended IT? - Preview

Guest: Robert S. Allen Title: VP and CISO, CNA Guest: Dan Blum Title: VP and Distinguished Analyst, Gartner Guest: Alan Levine Title: Global CISO, Alcoa Inc. Today, organizations are outsourcing more and more of their IT applications, systems, and infrastructure, and moving to the cloud. But can their IT leaders depend solely on the vendors’ promises and contract agreements about delivering these services securely? It’s one thing to articulate security concerns but another to live with...
3/7/2012

Financial Services: From BI to Big Data - Preview

Guest: Dr. Michael Chui Title: Senior Fellow with the McKinsey Global Institute Guest: Charles Costa Title: head of Global Technology and Operations and Chief Information Officer, J.P. Morgan Asset Management While Bi and Analytics are not relatively new concepts for financial services organizations, based on rapidly changing business models, shifting regulatory reforms, the expansion into new markets, and continaully morphing risk management needs, would using just “traditional” BI cut it?...
2/29/2012

Is mobility improving Healthcare delivery? - Preview

Guest: Edward W. Marx Title: Senior Vice President and Chief Information Officer, Texas Health Resources Guest: Jim Murry Title: Chief Information Officer, Health Affairs Information Services, and Associate Dean of IT & Informatics, School of Medicine, UC Irvine Mobility presumably offers advantages in delivering healthcare, and so investments have been made to improve it. What has been the result? Have the investments returned a significant ROI? What specific innovations have driven down...
2/22/2012

Transforming Traditional IT into Cloud IT - Preview

Guest: Teri M. Takai Title: CIO, US Department of Defense Guest: Suren Gupta Title: EVP of IT at Allstate Insurance Company With Cloud computing bringing disruptive and progressive approaches to business transformation, it would seem naïve to think we could adapt Cloud to traditional Enterprise IT norms. Any such attempts are certainly knee jerk reactions when we don’t know what else to try. So, how does an organization transform its enterprise IT to adapt to Cloud and realize its full...
2/15/2012

Should Customer Input govern Innovation? - Preview

Guest: Thomas H. Murphy Title: SVP & CIO at AmerisourceBergen Guest: Simon Szykman Title: CIO at the Department of Commerce Guest: Michelle R. McKenna Title: CIO at Constellation Energy Traditional wisdom claims that working closely with customers will stimulate innovation but contrarians suggest that working closely with customers yields the predictable, stifles creativity, and misdirects resources into trivial innovation. Must we wait for lightning to strike or can we successfully partner...
2/8/2012

Looking for a “demand-driven” Supply Chain - Preview

Guest: Jason Birnbaum Title: Chief Information Officer, Sirva, Inc. Guest: Bryan Ball Title: Vice President and Principal Analyst, Supply Chain Management, Aberdeen Group The old traditional supply chain “pushed products to market.” How achievable would it be to turn this around and make it into a “demand-driven” supply chain where all the supply chain partners were aligned to “pull product to sales?” Regardless of the business environment, a demand-driven supply chain could reduce inventory...
2/1/2012

I & O Investments: Technology or Operational excellence?...

Guest: Martin J. Gomberg Title: Senior Vice President & Chief Information Officer, A&E Television Networks Guest: Malcolm Jackson Title: CIO of the Environmental Protection Agency Today’s tight IT budgets have not slowed the rush to adopt cloud, virtualization, etc. But in our rush to spend money to save it, perhaps we may be overlooking the biggest question of all: “What is most important for Infrastructure and Operations (I & O) Management - technology or the operational excellence of our...
1/25/2012

IT Workforce Skills, Competency, and Engagement: The...

Guest: Pablo A. Vegas Title: VP and Chief Information Officer, American Electric Power (AEP) Guest: Maurice Tayeh Title: SVP & CIO at The Shaw Group Inc. Guest: Art Lofton Title: CIO & VP of IT Solutions at Northrop Grumman Aerospace Systems Both IT and the business environment are changing fast! While the spotlight is on technology, what about the IT people who deliver the goods? Where is today’s workforce failing? Will traditional approaches to managing the skill, competency, and...
1/18/2012

Building Innovation as a long-term Enterprise capability...

Guest: Daniel Fallon Title: VP and Chief Technology Officer, Navistar Guest: Clayton Christensen Title: Harvard Business Professor & Author Every company wants to innovate for growth & profitability, but is this at the top of business leaders’ agendas? Leaders and resources should be aligned to spur sustainable creativity and innovation, but doesn’t that require a framework for making innovation efforts measurable and results predictable? What does it take to make innovation a critical...
1/11/2012

Rethinking IT to deliver Choice, Speed and Scale -...

Guest: John R. Dick Title: SVP & CIO at Western Union Guest: Jim Fortner Title: VP of Global Business Services, IT Development & Operations, P&G Guest: Gregory R. Simpson Title: Chief Technology Officer, GE Historically, IT value has been based on IT being able to deliver on-time and on (or within) budget. Now, business has new wants! …How do IT leaders rethink IT to deliver more choice, faster speed, and greater scale? What have we changed and what should we be changing in order to deliver...
1/4/2012

Benchmarks And Metrics for Fluid Business and IT -...

Guest: Michel Janssen Title: Chief Research Officer at The Hackett Group Guest: George Westerman Title: Research Scientist in the Center for Information Systems Research at the MIT Sloan School of Management Guest: Chris Smith Title: CIO for the US Department of Agriculture In order to stay focused, we have always applied benchmarks and metrics to establish a baseline and measure progress against predefined goals. Are the same benchmarks and metrics still relevant? Is everything that we want...
12/28/2011

The Future of IT Leadership - Preview

Guest: Thornton May Title: IT Futurist & Dean of the IT Leadership Academy Guest: Mark Polansky Title: Managing Director, North America Information Technology Officers, Korn/Ferry International Guest: Mark P. McDonald Title: Group VP Executive Programs, Gartner, Inc. The IT landscape, how it supports business, drives change and derives business value is changing rapidly. How are we redefining the role of future IT leaders to adapt? What are organizations looking for in their IT leaders as...
12/21/2011

CIO Agenda 2012 - Preview

Guest: Sheleen Quish Title: SVP of HR and IT, Ameristar Casinos, Inc. Guest: Mike Relich Title: EVP & CIO at Guess? Guest: Linda Cureton Title: CIO at National Aeronautics and Space Administration (NASA) What’s on the minds and wish lists of CIOs for 2012? What does business expect IT to focus on for next year? …Increasing enterprise growth, attracting and retaining customers, creating new products or services (read “innovation”), or improving operational performance? In the coming year, how...
12/14/2011

Predicting Big Business Value from "Big Data" - Preview

Guest: John Crary Title: CIO, American Red Cross Guest: Dale C. Potter Title: SVP and Chief Information Officer at the Ottawa Hospital Enterprises are expecting big results from Big Data. Mining Big Data sets (like web searches or twitter postings) is expected to help business managers leverage data-driven strategies to innovate, compete, and enhance productivity. Beyond the hassle of storage, how prepared are IT leaders, to fully exploit the potential of Big Data.
11/30/2011

Intelligent Public Transit through IT - Preview

Guest: Gary Foster Title: CTO of Massachusetts Bay Transit Authority (MBTA), Boston, MA Guest: Allan Steele Title: VP & Chief Information Officer, Dallas Area Rapid Transit (DART) Every day, those of us who depend on public transit expect it to get us where we’re going inexpensively, safely, and with the reliability and consistency of a utility. How has mass transit changed from the past? How is IT transforming public transit now and for the future with regards to offering real time statuses...
11/23/2011

Can a CIO use Social Media to deliver better IT? -...

Guest: Wayne Shurts Title: Executive VP & Chief Information Officer, Supervalu Guest: Lt Gen William T. Lord Title: Chief of Warfighting Integration & CIO, Office of the Secretary of the Air Force Almost everyone is tuned into social media in their personal lives, so it’s no surprise social media is making inroads into the business world as well. While businesses are using SM to connect with new customers externally, could IT use SM for better communication with its own business customers...
11/16/2011

How to enable Secure Cloud Computing - Preview

Guest: Elayne Starkey Title: CSO, Department of Technology and Information (DTI), Delaware Guest: Dan Lohrmann Title: CSO, Department of Technology, Management & Budget (DTMB), State of Michigan Three security issues loom large over the future of Cloud Computing: 1) Will corporate IT security policies still apply to the applications and services delivered via the cloud? 2) How will a CIO prove to management and clients that the company’s applications and services are as secure as before the...
11/9/2011

Where are you on the Cloud Maturity Model? - Preview

Guest: Peter Cook Title: Chief Information Officer Europe, Global Shared Services, Wolters Kluwer N.V. Guest: Carl-Magnus Hallberg Title: SVP of Global IT Services, NASDAQ OMX Cloud Computing has been around long enough for us to have ironed out most of the kinks and is quickly becoming part of our enterprise computing DNA. But does that mean most of us have aced the Cloud Computing paradigm or that we use the mature technology to its best advantage? If we fail at using it properly, then...
11/2/2011

What’s it take to boost energy for peak IT leadership...

Guest: Thomas J. DeLong Title: Philip J. Stomberg Professor of Management Practice, Harvard Guest: Susan Cramm Title: President Valuedance and Former CIO, Taco Bell Corporation There’s lots of talk about IT leadership skills, but the personal energy capacity a leader needs to do it all is equally important. Even a champion marathon runner takes breaks. How can an IT leader, under the gun 24/7, maintain his/her “energy” at peak performance level? Where does he/she find the personal reserves...
10/26/2011

How to Drive Effective Fraud Prevention and Detection -...

Guest: Gary McAlum Title: Vice President, Chief Security Officer at United Services Automobile Association (USAA) Guest: J. Stephen Fletcher Title: Chief Information Officer and Executive Director of the Department of Technology Services, State of Utah, and President of NASCIO 2010 saw increased fraud: Payment card and check fraud was #1 & 2, phishing/vishing #3, and ACH/wire fraud #4. Financial Services, Retailers, Government & Law Enforcement IT, as well as Healthcare IT and eCommerce all...
10/19/2011

Roadmap to Secure HealthCare Delivery - Preview

Guest: Roy Mellinger Title: VP and CISO, Wellpoint Guest: Matt Eversole Title: SVP and CTO at Catholic Health Partners Guest: Keith Fricke Title: CISO, Catholic Health Partners Healthcare organizations of all types, pharmacies, healthcare vendors, healthcare providers, and health insurance companies are all under pressure to go digital sooner rather than later. At each organization, the IT leader will have to assess the pros and cons of various services and cloud options, each of which comes...
10/12/2011

Secure Government and International Borders - Preview

Guest: Alma R. Cole Title: Director, DHS Security Operations Center (SOC), US CBP Guest: Robert Dick Title: Director General, National Cyber Security Directorate, Public Safety Canada The sheer power of “hactivism” to disrupt eCommerce and perpetrate cybertheft, is attracting technically savvy groups with more ambitious agendas then activism or crime. Not just sensitive data of governments is at risk, but infrastructure, utilities, transportation, emergency, eCommerce and other critical...
10/5/2011

So, you need to outsource your workplace IT? - Preview

Guest: Pieter Schoehuijs Title: Chief Information Officer, AKZO Nobel N.V. Guest: Lionel Lamy Title: Research Director, European Software and Services, IDC With the increasing strategic importance of IT, it would seem logical for IT leaders to focus attention on top line growth related initiatives. Meanwhile, workplace IT is a good candidate for outsourcing since doing so would free IT from the need to deal with provisioning, support calls, updates, and hardware refreshes. Certainly...
9/21/2011

Enabling Consumerization and BYOC - Preview

Guest: William (Bill) Martorelli Title: Principal Analyst, Forrester Research Guest: Steve Phillips Title: Senior Vice President, Chief Information Officer Avnet, Inc. Enterprises everywhere are finding themselves in a position where they must accommodate workplace consumerization. The next logical step would be to go all the way and institute a BYOC policy. But, how does an IT leader go about instituting these new workplace computing paradigms? What is a right balance? How far should we...
9/14/2011

BI Governance: Making it a reality - Preview

Guest: Philip Russom Title: TDWI Research Director for Data Management Guest: George Surdu Title: Executive Vice President and Chief Technology Officer, Comerica BI is a business principle and an ongoing process. As the business changes, so too does BI. There also needs to be a governance framework stating guiding principles, decision-making bodies, decision areas, and oversight mechanisms, all aligned to the company’s unique needs and culture. How do you define these? How do you align BI...
9/7/2011

Is mobile BI worth it? - Preview

Guest: Howard Dresner Title: Former Gartner Research Fellow, Accomplished BI SME and Author Guest: Dave Stodder Title: Director of TDWI Research for Business Intelligence As extended mobile business applications for business intelligence (mobile BI) are gaining momentum, most BI tool vendors are offering a mobile extension to the native BI suite itself. But is mobile BI really just a mobile version of traditional BI? Is implementing mobile BI the same as in traditional BI projects? Is mobile...
8/31/2011

BI in 2011 and beyond - Preview

Guest: David Judson Title: Sr Director, Business Intelligence and Enterprise Applications, The Scott's Miracle-Gro Company Today’s BI is reactive, strategic, casual, whenever, and reliable. With the introduction of Social Media and mobile business tools, the old walls between BI users and IT will disappear. Already BI decisions are becoming collaborative, made increasingly while on the move, making BI Actionable and agile. Future BI will be proactive, operational, extreme, timely, and will...
8/24/2011

Building a Velcro IT organization - Preview

Guest: Tom Grahek Title: Vice President of IT, Fair Isaac corporation (Fico) Guest: Pablo G. Molina Title: CIO, AVP of IT and Adjunct Professor, Georgetown University Today, IT people must wear multiple hats and be able to switch roles quickly! And managers need real time visibility on who, where, and when as well as the ability to configure, dissolve, and reconfigure teams as needed, without delays or loss of creativity. While a governance structure may help project team members cope with...
8/17/2011

Should Business influence or control IT investments? -...

Guest: Stewart H. McCutcheon Title: Chief Information Office, Nalco Guest: Chris K. McGlothlin Title: Executive Vice President and Chief Information Officer, Domino's Pizza Often there is an implicit disconnect between the expectations and incentives set for business lines and those set for their IT counterparts. For example, business Line managers are expected to quickly spot new customer needs and adapt the processes needed to meet those needs. Meanwhile, the IT organization (and its CIO)...
8/10/2011

Rethinking the 80-20 budget rule! - Preview

Guest: Jon Walton Title: CIO, City and County of San Francisco, CA If IT is increasingly more important as a partner to all aspects of business, doesn't apportioning most of one's IT budget to ordinary enablement and overhead, prevent IT from engaging in those things that IT excels at, like innovating and improving business? Could a more generous allocation of funds actually reduce costs and increase income by accelerating processes, reducing wait times and facilitating increased...
8/3/2011

CIO Face Off – Bean Counter vs. Investor - Preview

Guest: Vittorio Cretella Title: VP – CTO of Mars IS Guest: Todd Coombes Title: Senior Vice President, Chief Information Officer, CNO Financial Group, Inc. Guest: Steve Hanna Title: VP and Chief Information Officer, Kennametal A Bean Counter prides him/herself on efficiency and predictability. He/she expends steady but sure progress at reaching goals. An Investor takes calculated risks. Risk of failure comes with the possibility of job lost, but success could pay off well beyond expectations....
7/27/2011

Are OLD Style CIO’s Ready for the NEW NORMAL? - Preview

Guest: Nicholas R. Colisto Title: Vice President and Chief Information Officer, Hovnanian Enterprises Guest: David S. Kaufman Title: Senior Vice President and Chief Information Officer, ARAMARK Business models are changing, customer expectations are rising, complexity is increasing, and it’s all occurring at an accelerating pace! The old, "tried and true" leadership/management styles may not continue to work. If businesses are to successfully confront these painful realities and thrive, they...
7/20/2011

Morphing IT from Enabler to Accelerator! - Preview

Guest: Marc Brown Title: SVP Corporate Service Center and CIO at Del Monte Foods Guest: Larry Bonfante Title: Chief Information Officer, the United States Tennis Association, Author IT can no longer remain just an enabler! Since Business success depends on the enterprise's agility and its ability to respond as quickly as possible to economic and competitive threats, the need to find ways to reduce time to market, accelerate deliveries to customers, reduce days-of-inventory turns, cut...
7/13/2011

Is your IT prepared for fluid customer expectations? -...

Guest: Phillip B. (Brad) Vaughan Title: SVP and Chief Information Officer, Black & Veatch Corporation Guest: Peter J. Tseronis Title: Chief Technology Officer, US Department of Energy Guest: Jay Keyse Title: CTO & Chief Strategist Data Centre Services, HP Enterprise Services In our mobile and interconnected world, we're constantly playing catch up with "what", "how much", and "where" as we try to meet the expectations of our customers who want it all yesterday. We may feel we're not "in...
7/6/2011

From vision to fruition, what’s it take to implement...

Guest: Stephen J. Bozzo Title: SVP and Chief Information Officer, 1-800-FLOWERS.COM Guest: Larry Bonfante Title: Chief Information Officer, the United States Tennis Association, Author Guest: Harish Ramani Title: SVP and Global Chief Information Officer, Constellation Brands Change is always hard. How do you move from pure luck at implementing a successful change to ensured change success? How do you make a successful change repeatable? We know the milestones: vision, the building of...
6/29/2011

Would accelerating Quality and CI initiatives keep them...

Guest: Steve Bell Title: Author & Lean IT Coach, Lean Enterprise Institute Faculty Guest: Shailesh Grover Title: Global Head of Quality and Continuous Improvement, Barclays Bank PLC, London, UK For decades, companies have implemented CI to improve and simplify processes, eliminate waste, reduce response time, and improve quality & customer service with an eye towards increased revenue. While a CI Project may reduce process cycles and defects, it may still not significantly impact the bottom...
6/22/2011

Acing hybrid delivery with all/some Cloud - Preview

Guest: Russ Daniels Title: VP and Chief Technology Officer, HP Enterprise Services Hewlett-Packard Guest: David Smoley Title: Senior Vice President and Chief Information Officer, Flextronics Guest: David Giambruno Title: SVP and Chief Information Officer, Revlon In today's competitive world, the agility of a business depends on the agility of it's IT. Enterprises need to be fast and nimble to deliver on any task/project using managed, outsourced, private cloud or public cloud. Are...
6/15/2011

Can one IT foster all 3 types of Innovation within one...

Guest: Joseph L. Drouin Title: SVP and Chief Information Officer, Kelly Services Guest: George Tumas Title: Chief Information Officer of Internet Services Development, Wells Fargo Disruptive innovation is new tech that burns through the market place, displacing traditional technologies. It can be hard to recognize at first. Planned innovations are market oriented and entrepreneurial. They require vision, discipline, and team building. Sustained innovation relies on the day-by-day,...
6/8/2011

Can IT grow the Brand? - Preview

Guest: Jeff Peterson Title: Vice President and Chief Information Officer, Amway Guest: Clint D. Gibler Title: Senior Vice President and CIO - Information Services, Western & Southern Financial Group There are five factors that affect brand positioning: 1) attributes, 2) buyer expectations, 3) competitor attributes, and 4) price, for 5) perceived quality. Today, IT critically impacts many operations and functions across business, so shouldn’t it be able to help on these factors and improve...
6/1/2011

"Desktop as a Service": Panacea or Hype? - Preview

Guest: Nevin Zimmermann Title: Chief Technology Officer, GE Healthcare Guest: Mike Marcotte Title: Global CIO & head of information technology, EchoStar Corp. Guest: Manish Kapoor Title: SVP of IS, NuStar Energy Organizations are under unrelenting pressure to grow, drive efficiency, and mitigate risks. Worsening the situation, the continual onslaught of changes in workplace trends and technologies has resulted in a complex and costly, high maintenance workplace. As an answer, "Desktop as a...
5/25/2011

Policy, politics, & pocketbooks: Improving IT for...

Guest: Michael L. Capone Title: Corporate Vice President and CIO, Automatic Data Processing, Inc. Guest: J. Stephen Fletcher Title: Chief Information Officer and Executive Director of the Department of Technology Services, State of Utah, and President of NASCIO For better or for worse, the future of IT will be shaped by today's policies, politics, and available resources. Policies that could hamper innovation and advancement need to be influenced and mitigated where feasible. Stakeholder...
5/18/2011

Building Trust Vs Bringing Change - Preview

Guest: Michael B. Koval Title: Senior Vice President and Chief Information Officer, Long and Foster Guest: Katherine Klein Title: Edward H. Bowman Professor of Management, Wharton A leader is able to lead because he is trusted by his team. They know him and what to expect. On the other hand, the business environment can change rapidly and unexpectedly, and a CIO must be ready to respond accordingly. Unfortunately that generally means bringing change into the organization, and change brings...
5/11/2011

Building vs. Being Hi-Visibility Leadership - Preview

Guest: Jeffrey Pfeffer, Ph. D. Title: Thomas D. Dee II Professor of Organizational Behavior at the Graduate School of Business, Stanford Guest: Denis Edwards Title: Global Chief Information Officer, Manpower, Inc. An aggressive, assertive, and high-visibility CIO tends to redirect recognition from those who execute the details and stifle team spirit, resulting in frustration and dissatisfaction. On the other hand, a CIO who appears reticent and takes time to delegate responsibility and build...
5/4/2011

How smart is your supply chain? - Preview

Guest: Michael J. Naatz Title: Chief Customer Officer, Chief Information and Service Officer, YRC Worldwide Guest: Jane Barrett Title: Managing Vice President, Gartner's AMR Supply Chain Research group Supply chain management has never been a piece of cake. There are challenges related to cost fluctuations, supply disruptions, transportation capacity misjudgments, constraints, and many other challenges. Are you fully utilizing your ability to interconnect, automate, and introducing...
4/27/2011

Getting IT plugged into Energy Informatics! - Preview

Guest: Robert MacTaggart Title: Chief Information Officer, Leviton Manufacturing Co. Guest: Richard Thomas Watson Title: J. Rex Fuqua Distinguished Chair for Internet Strategy, Terry College, University of Georgia, SIM APC Research Director Energy Informatics is about using IS to collect information on energy usage, so that it can be optimized to save energy and money! For example, IS collects information from sensors to tell if a room is being used, and turn off energy when it isn’t, or...
4/20/2011

Workplace IT Consumerization vs Control - Preview

Guest: Steve Romeo Title: Vice President of Information Technology, Breg, Inc. Guest: Sam Coursen Title: Vice President and Chief Information Officer (CIO), Freescale Semiconductor Once forbidden under rubrics such as Rogue or Shadow IT, consumer technology is invading workplaces everywhere! The officially sanctioned (and controlled) productivity tools of corporate IT are finding it hard to compete with the multiplicity of cool new consumer gadgets promising sky-is-the-limit productivity....
4/13/2011

Fixing the Misalignment between HR & IT - Preview

Guest: Richard W. (Dick) Beatty Title: Professor of Human Resource Management, Rutgers University Guest: Maureen Erbach Title: Human Resource Business Partner, Information Technology, Zurich N.A. Guest: D. Edward Wagoner Title: Americas Chief Information Officer, Jones Lang LaSalle IT is chronically long or short on resources. Resources need to be subtracted or added based on attrition, changes in tech trends, and the need to scale operations or respond on demand. Meanwhile HR sits between a...
4/6/2011

Can a CIO act as a Chief Strategist? - Preview

Guest: Saad Ayub Title: Senior Vice President, Chief Information Officer, Scholastic Inc. Guest: Alex Pettit Title: Chief Information Officer, State of Oklahoma The Chief Strategy Officer defines, refines, and brings clarity to the strategic issues an organization faces, so that all resources can be aligned into one cohesive force focused on a single mission, ready to move the company forward. Is the role of CIO good training for this kind of responsibility? If we wanted to train a CIO to...
3/30/2011

Great complexity ahead!...Are CEOs/CIOs ready? - Preview

Guest: Todd Coombes Title: Senior Vice President, Chief Information Officer, CNO Financial Group, Inc. Each day that passes, we see a more volatile, uncertain, and complex business world, evolving. While we struggle mightily to sustain our current existence, and perhaps eke out some incremental growth as we travel along, what is our plan to handle the road farther ahead? How are CEOs, CIOs, and other members of business leadership planning to handle a future of possibilities and challenges?
3/23/2011

How does an IT leader bounce back? - Preview

Guest: Dr. Salvatore R. Maddi Title: Professor of Psychology & Social Behavior, School of Social Ecology, UC Irvine Guest: Chris Patrick Title: Global CIO Practice Leader, Egon Zehnder We expect any career path to show increasing responsibility and acknowledgement by peers, but in a chaotic and uncertain business environment, careers can go wrong for any number of reasons. If adversity is a test of character, what about the trauma of losing one's title as CIO? When an IT leader falls from...
3/16/2011

How to "right" staff your IT - Preview

Guest: J. Stephen Fletcher Title: Chief Information Officer and Executive Director of the Department of Technology Services, State of Utah, and President of NASCIO Guest: Brenda Decker Title: Chief Information Officer, State of Nebraska Right sizing IT staffing starts with a strategy roadmap for achieving business goals. Both IT and HR must identify and agree on the GAP between on-hand resources versus anticipated needs. Essentially there needs to be a plan and a process to maintain ideal...
3/9/2011

The CIO Role: getting past "information management” -...

Guest: V.S. Parthasarathy Title: Group CIO, Executive Vice President, Finance, M&A, Mahindra & Mahindra Ltd. Guest: Tom Coleman Title: Chief Information (CIO) and Process Officer (CPO), Sloan Valve It’s been suggested that the role of the CIO is ready for a shift from “managing” information to optimizing the processes that uses the information. This defines a real a paradigm shift, one that drives change throughout the organization and could potential reduce costs company-wide, not just in...
3/2/2011

How do you build and motivate a high performance IT...

Guest: John Baldoni Title: Executive Coach, Leadership Educator/Author Guest: Dr. Melodie Mayberry-Stewart, Ph.D. Title: New York State Chief Information Officer, Director of the Office For Technology Guest: Stephen J. Laster Title: Chief Information Officer, Harvard Business School For the CIO to deliver real business growth, handle sensitive business/IT partnerships, and make complex technology decisions, he or she needs to be backed by a high performance IT team. What do you need and how...
2/23/2011

How can IT help reduce time to value? - Preview

Guest: Jagdish Belwal Title: CIO, Tata Motors Guest: Dale Langley Title: Chief Information Officer, US Xpress There is a huge positive impact to the business if a new capability or product is introduced sooner rather than later. Referred to as "time to value," how can IT make a measurable contribution to reducing the length of this time?
2/16/2011

Can an IT leader create the “Optimal Portfolio”? -...

Guest: Zahid Afzal Title: EVP and Chief Information Officer, Huntington Bank Guest: Frank. Wander Title: SVP and Chief Information Officer, The Guardian Life Insurance Company of America The optimal IT program/project portfolio is one that delivers the most value at the least cost that can be successfully exploited as long there is enough agility and flexibility to capitalize on the opportunities in a timely manner that avoids market volatility. Is this an achievable goal? If not...how close...
2/9/2011

Assembling a business "village" for effective customer...

Guest: Robert Webb Title: Chief Information Officer, Hilton Worldwide Guest: Joe Eng Title: Chief Information Officer, JetBlue Airways Guest: Arun Rajan Title: Chief Technology Officer, Zappos.com The increasing technical complexity of support today demands teamwork spanning not only the whole corporation but outside as well. To reach the highest service/support goals it may be necessary to reach out to external partners, developers, and even other customers. How can IT pull all these people...
2/2/2011

The CIO as a BPI leader - Preview

Guest: Tony Bender Title: VP and Chief Information Officer, Alberto Culver Guest: Randall N. Spratt Title: Executive Vice President, Chief Information Officer and Chief Technology Officer, McKesson Corporation BPI initiatives can significantly benefit organizations, by improving customer acquisition and retention, by improved worker productivity, by cost optimization, and improved risk management. So, should improving business processes be among the most important priorities for IT leaders?...
1/26/2011

Running IT as an "outsider" - Preview

Guest: Nasser Farshchian Title: SVP and Chief Information Officer at McJunkin Red Man Holding Corporation Guest: Emily Ashworth Title: Vice President and Chief Information Officer, American Water Works Many CIO’s are passionate, talented, and motivated but feel limited in effectiveness, by organizational politics, policy and culture. What if they were given full, unrestricted freedom to think, act, and perform as they thought fit? That is, to act as if they were an unbiased outsider with...
1/19/2011

What would it take for "collective intelligence" to...

Guest: Tom Fountain Title: Chief Information Officer, Bunge Ltd. Guest: Steven Rubinow Title: Executive Vice President & Chief Information Officer, NYSE EURONEXT Collective Intelligence is a mix of cloud computing and crowd computing where both infrastructures are working optimally. However, cloud computing has issues related to security and privacy, while crowd computing solutions still need improvement in the way they moderate opinion, resolve conflict, and check facts. If we could just...
1/12/2011

Measurably enhancing the ROI on end user support through...

Guest: Matthew Lampe Title: Chief Information Officer, Los Angeles Department of Water & Power Guest: John Goodman Title: Author of Strategic Customer Service, Co-founder Tarp Worldwide Selling is tough and keeping buyers/students/patients happy is even tougher. Today's consumers are demanding. They want support anytime, anywhere, including diagnostics and fast problem resolution. In the age of 24/7 customer tweeting what does it take to keep buyers happy? How do we measure the ROI of our...
1/5/2011

Is Healthcare ready for the cloud? - Preview

Guest: Scott Lundstrom Title: Group Vice President, IDC Health Insights Guest: Sandra Palumbo Title: Research Fellow, The Yankee Group Guest: Fernando Martinez, MS, CHCIO, FHIMSS Title: Vice President and Chief Information Officer, Jackson Health System, Miami Florida We value Cloud computing because it offers significant scalability and cost savings, but is that motivation enough for Healthcare to move to cloud? If money were not a constraint, what would be the best roadmap? What are some...
12/29/2010

IT as the Enabler of Sales - Preview

Guest: Gerald W. Shields Title: Senior Vice President, Chief Information Officer, Aflac Incorporated Guest: Peter Ostrow Title: Research Director for Sales Effectiveness, Aberdeen Group How can IT help sales to inform, interact with, and impress customers? What tools can it provide, and how can it enable sales to use these tools more effectively? Some sales departments might value more sales. How can IT facilitate this goal? Another sales department might prefer bigger margins on the sales...
12/22/2010

Rewiring your enterprise architecture with social media...

Guest: Gene Leganza Title: Vice President, Principal Analyst, Forrester Guest: Sheila Jordan Title: VP of Communication & Collaboration IT, CISCO Social media is changing how we communicate, live our lives, and do business. So, how hard is it for an IT leader to rewire enterprise architecture and embed social media at business process and technology levels? You can’t just slap these tools onto what’s there. If these tools are to become integral to business process, people, and technology,...
12/15/2010

Should you outsource your Enterprise Mobility? - Preview

Guest: Oliver Bussmann Title: Chief Information Officer, SAP AG Guest: Eugene Signorini Title: VP, Yankee Group's Anywhere Enterprise Research Group Mobile devices of every sort are proliferating and becoming more and more like computers. In parallel, Internet applications, cloud computing, and the need for 24/7 on demand access with authentication and security are increasing the headaches of managing it all. Does it make sense to outsource, or is it better to keep it all in the enterprise?...
12/8/2010

Enterprise-wide Agile Adoption...Art or Science? -...

Guest: Kirsten O. Wolberg Title: CIO, Salesforce.com Guest: Jeff Sutherland Title: Co-creator of SCRUM, Chairman of Scrum Training Institute, CEO of Scrum Inc. To realize the full potential of "going Agile," the enterprise must also leverage Agile values, principles, and practices throughout the entire company. Organization-wide, "Going Agile" requires broad technical, organizational, and process changes. Done properly, adoption provides improved project visibility and offers great benefits:...
11/24/2010

Dwindling Budgets prompt IT Rationalization - Preview

Guest: Martin J. Gomberg Title: Senior Vice President & Chief Information Officer, A&E Television Networks Guest: Charlie McMahon Title: Vice President of IT and Chief Technology Officer, Tulane University With money tight, IT departments in all sorts of organizations are looking for efficiencies and making systematic efforts to reduce non-productive redundancies. In addition to saving money, a hoped for byproduct is that a successful rationalization exercise will also remove disincentives...
11/17/2010

What's good for Biz is good for Gov! - Preview

Guest: Gopal Khanna Title: Chief Information Officer, State of Minnesota The business success stories of the corporate world are famous for continuously and aggressively seeking out ways to reduce costs and maximize profitability. In order to become bigger and more successful, they consolidate and eliminate redundancies, streamline processes, implement newer lean technologies, institute best practices, and use footprint reducing alternatives like outsourcing. If these strategic moves can...
11/10/2010

IT: Facilitator of a collaborative budgeting process -...

Guest: Ron Kraemer Title: Vice President and Chief Information Officer, Notre Dame University Guest: Steve Romeo Title: Vice President of Information Technology, Breg, Inc. The "Butterfly Effect" tells us that a small change at one place in a complex system can have large effects elsewhere. If we accept this wisdom, then how crucial is IT budgeting, given that IT influences or affects just about every possible aspect of an organization? How can IT leaders champion and foster collaborative...
11/3/2010

Are Global Privacy Laws chasing Cloud Computing away? -...

Guest: Pieter Schoehuijs Title: Chief Information Officer, AKZO Nobel N.V. Guest: Antonio Piraino Title: Vice President Research, Tier1 Research Strict privacy laws and inconsistency in the way they are defined across multiple regions, are a deterrent to the adoption of Cloud Computing in Europe. How do these snags impact global organizations with a presence in Europe as well as the local players? What can be done so that organizations are able to optimally leverage their Cloud computing...
10/27/2010

Cloud, Mobility, Social Networking, and Inter/National...

Guest: Patrick Heim Title: Chief Information Security Officer (CISO), Kaiser Permanente Guest: Richard Dorough Title: Chief Information Security Officer (CISO), Textron Guest: William F. Pelgrin Title: President and CEO, Center for Internet Security (CIS); Founder and Chair, Multi-State Information Sharing and Analysis Center (MS-ISAC) As a world we’re vulnerable to malefactors with a plethora of ways to create havoc and uncertainty in our lives and businesses. On the other hand, as a world,...
10/20/2010

Building an Information Driven Business - Preview

Guest: Tony Young Title: Chief Information Officer, Informatica Guest: George Tumas Title: Chief Information Officer of Internet Services Development, Wells Fargo What information drives your business? How big is the gap between what you have in quality of information vs. what is desired? What do we mean when we say that we want to compete on information? What is the holy grail for becoming a truly information driven business and how to get there?
10/13/2010

Securing our financial future through IT - Preview

Guest: Rudy Wolfs Title: Chief Customer Service & Chief Information Officer, ING Direct Guest: William Jan Title: Sr. Research Analyst, Financial Management & GRC, Aberdeen Group The financial meltdown is bringing a new discipline to the investment services industry. Cost inefficiencies and malpractice are under attack everywhere. How is IT being used by IT and business leaders to identify ways to cut costs and improve service delivery and security for average investors while preparing the...
10/6/2010

From Information Security to Information Assurance, the...

Guest: David Stanowick Title: VP and Chief Information Security Officer, Alliance Data Guest: Dan Shoemaker Title: Director of the Institute for Cyber Security Studies, a National Security Agency (NSA) Center of Academic Excellence, at the University of Detroit Mercy. Guest: Rafael C. Diaz Title: Chief Information Security Officer, State of Illinois What started as computer security, morphed into information security, and is now being called “information assurance.” This includes the...
9/29/2010

Can IT prevent implosion across the energy value chain?...

Guest: Pablo A. Vegas Title: VP and Chief Information Officer, American Electric Power (AEP) Guest: David Harkness Title: VP and Chief Information Officer, XCEL Energy, Inc. While most of us advocate energy efficiency and sustainability, it comes with a price tag. For one thing, links in the energy value chain such as production, delivery, and retail, are all facing their own challenges related to an aging workforce, infrastructure, and technology. Additionally, the competitive pressures...
9/15/2010

Can IT improve Education Governance & Business...

Guest: Deirdre Woods Title: Chief Information Officer, The Wharton School at The University of Pennsylvania Guest: Stephen J. Laster Title: Chief Information Officer, Harvard Business School Guest: Jonathan Schaeffer Title: Vice Provost and Associate Vice President for Information Technology, University of Alberta Over the next decade, education will decide the fate of future generations around the globe. Whether it is for K12 or college, ensuring effective Governance of the Education...
9/8/2010

Beyond the envelope: The true “sharing” of services -...

Guest: Thom Rubel Title: Vice President of Research, Government Insights, IDC Guest: Kenneth D. Theis Title: CIO and Director for the Michigan Department of Technology, Management and Budget (DTMB) State government uses and manages technology. Local governments do the same. Government entities in every state share similarities when it comes to providing services to the citizens, so why aren’t more of these services shared across all levels of government? With states, cities, counties,...
9/1/2010

Making Your Business Hungry for Change and Innovation -...

Guest: Ranjay Gulati Title: Jaime and Josefina Chua Tiampo Professor at the Harvard Business School Guest: Mark Dajani Title: SVP and Chief Information Officer, Kraft Foods, Inc If change is the only constant, and even a business cliché, why do so many organizations refuse to embrace it and risk losing opportunities for growth and profitability? It’s because change is hard. So is innovation. But done right, business leaders can reap huge rewards. How can IT leadership use its unique position...
8/25/2010

Politics in IT Organizations: The silent killer - Preview

Guest: Mark A. Stone Title: SVP and Chief Information Officer, Safety-Kleen Guest: Atefeh (Atti) Riazi Title: Chief Information Officer, NY City Housing Authority (NYCHA) While we work to optimize business performance through IT, politics has crept in at the middle management and even average technology worker levels, even though average workers usually dislike/avoid politics and politicians. How do we deal with this silent killer?
8/18/2010

Is the CIO becoming extinct? - Preview

Guest: Yuvi Kochar Title: CTO and VP of Technology, The Washington Post Guest: H. William Haser Title: Vice President and Chief Information Officer, Tenneco The role of CIO Role came into existence because technology became increasingly intrinsic to doing business and being competitive. However, today's CIO often has to juggle many different skills: the financial acumen of a CFO, the strategic understanding of a marketer, savvy shopping skills, and the people skills of an HR executive. Will...
8/11/2010

Can IT push innovation beyond all customer expectation?...

Guest: Bryan Sivak Title: CTO, District of Columbia (Washington, D.C.) Innovation has provided the customer relationship tools we routinely use to learn more about our customers, provide transparency as required, or interact with them in real time, both ways. Now that we're collaborating with them to give them these things they want/need, what about pushing the envelope? Encourage them to dream even bigger, demand even more, and then we innovate to surpass even those expectations? Can...
8/4/2010

New delivery models & the economics of IT - Preview

Guest: Peter Whatnell Title: Senior VP and Chief Information Officer, Sunoco Guest: Mark Allan Lohsen Title: Vice President, Information Technology, and CIO, Veolia Environmental Services North America Corp. Finding ways to quickly build capacity or ramp up the capabilities of business in conjunction with IT, in order to enable them both to nimbly respond to market changes, is rather like training a couple of pachyderms to perform a ballet. How does such a delicately orchestrated dance...
7/28/2010

Measuring ROU and RON for IT - Preview

Guest: Vasant Dhar Title: Paduano Fellow, Professor, Head of the Information Systems Group, and Director for the Center for Digital Economy Research at the Stern School of Business at NYU Guest: Ina Kamenz Title: Vice President and Chief Information Officer, Thermo Fisher Scientific We justify positive Return on Investment (ROI) for new IT initiatives to make a business case, but what are we doing about discovering and measuring negative Return on Unawareness (ROU) and Return on Negligence...
7/21/2010

How to gain a TRUE BLUE following for IT, internally &...

Guest: Kevin M. Larson Title: VP and Chief Information Officer, AAR Corp. What are the secrets for gaining unswerving customer loyalty? ...A good product or service that provides good value for time/money! ...building personal relationship with the customer! ...resolving customer complaints quickly! ...open and frequent communication with customers to be sure they are happy and stay that way! ...Now, a quick poll: Are we leveraging IT to do enough of all of the above, in order to gain True...
7/14/2010

The Essential CIO - Preview

Guest: Steven John Title: Chief Information Officer, H.B. Fuller Company Guest: Marlin Mackey Title: Chief Information Officer, Department of Information Technology, state of New Mexico A versatilist survives by being able to do everything. A competitor survives by being better than others. A chameleon disappears into any environment. All are survival strategies of sorts. But what exactly is it that defines a CIO who can be plugged in anywhere and be successful, survive and thrive? What are...
7/7/2010

Gut feel vs. BI - Preview

Guest: Tony Bender Title: VP and Chief Information Officer, Alberto Culver Guest: Stuart Kippelman Title: Vice President and Chief Information Officer, Covanta Energy If business people still base 40% of their major decisions on gut feeling, isn't that a bit like gambling? With big money riding on a decision, why is it so hard for business and IT leaders to make decisions based on BI and the numbers? Is it because some data may be missing, or that we don't have one version of the truth? Why...
6/30/2010

The Private Cloud: Why? How? What risks? - Preview

Guest: Paul Cushing Title: Senior Vice President, Technology and Media Infrastructure, ESPN Guest: Christopher J. Rence Title: Chief Information and Business Transformation Officer, FICO When does it make sense to go with a private, internal cloud? Once the decision is made to go with a private cloud, how do you decide if it should it be built totally from scratch? If you plan to outsource some aspects, how do you choose the right vendor? How do you plan a private cloud implementation from...
6/23/2010

Building an externally focused IT team - Preview

Guest: Merv Tarde Title: VP, Information Technology and Chief Information Officer, Vice President of Facilities and Property Management, Interstate Battery System of America, Inc. Guest: José Carlos Eiras Title: Author, THE PRACTICAL CIO, and former CIO, GM Europe and DHL Express - US How aware is your IT team about the whole business ecology system as opposed to leaving it to the "suits" by default? What if your whole IT team was just as focused on paying attention to customers,...
6/16/2010

Can great IT turn a crisis into lemonade? - Preview

Guest: Joe Beery Title: Senior Vice President, Chief Information Officer, Life Technologies Guest: Dr. Larry Barton Title: Professor The American College, and Crisis Consultant Great IT should be transparent in its role of enabling business, but when a business crisis happens, then what? Can/Should IT step to the forefront and work to turn the lemons of the crisis into a better, more efficient business?
6/9/2010

Making the rest of the business a "fan" of IT! - Preview

Guest: Steve Romeo Title: Vice President of Information Technology, Breg, Inc. Guest: Mike Kozlowski Title: CIO, VP Information Technology, Rust-Oleum Corporation Guest: Dave Kamath Title: CIO, IDEX Corporation Successful companies cater to customers who may then become enthusiastic "fans," so how can IT cater to its customers and win them over as fans? As an IT leader, it is important that business stakeholders recognize a positive perceived and real ROI on their company's IT's initiatives,...
6/2/2010

How to NOT get fired within your first 180 days as a...

Guest: Shawn Banerji Title: CIO Practice, Russell Reynolds Associates, Inc. Guest: Bruce Schinelli Title: VP of IT and Chief Information Officer, TTX Company The higher you rise, the harder you land when you fall! With everyone scrutinizing you closely for mistakes or weaknesses, as you join an organization as the new CIO, what can you do to avoid a fall from grace? What can you do within your first few months to establish a strong foundation for yourself as an IT leader, and win the hearts...
5/26/2010

Can an IT Leader be a "Go-Giver"? - Preview

Guest: Matthew Mitchell Title: Chief Information Officer, AARP Guest: Daniela Crivianu-Gaita Title: Chief Information Officer, The Hospital for Sick Children, Toronto Guest: Bob Burg Title: Lecturer, Co-author "The Go-Givers" Certainly any IT leader is a fierce go-getter. He/she had to work long, hard, and tough to get to get to that top job. But is hard work as a go-getter sufficient to achieve truly stellar results? What advantages can the IT leader who puts his team, his colleagues, and...
5/19/2010

Getting what you need to grow, as a CIO! - Preview

Guest: Rick Pastore Title: Writer, Managing Director, Content & Events, CIO Executive Council Guest: Michele G. Heffner Title: Assistant Deputy Associate Administrator of the Office of Technology Strategy, Office of Governmentwide Policy, General Services Administration (GSA) Guest: June E. Drewry Title: former Global Chief Information Officer, the Chubb Group of Insurance Companies; Executive Coach Guest: Dr. Wendell Jones Title: Chief Executive at SIM, and Former VP, Worldwide Service...
5/12/2010

Are cloud vendors on the “same page” as clients? -...

Guest: Karen Longshore Title: Chief Information Officer, BP Solar Guest: Phil Hochmuth Title: Principal Analyst, Yankee Group Have cloud vendors created reliable solutions that are flexible enough to accommodate the majority of their clients’ needs far into the future, or are they still working things out as they go along? Do the buyers of cloud solutions have a clear understanding of how what works for them today, will scale tomorrow as their businesses grow? While vendors are moving...
5/5/2010

What "IT" takes to get the world's airlines flying high!...

Guest: Federico Genoese-Zerbi Title: Vice President, IT Business Partners, Boeing Guest: David Ricardo Orellana Moyao Title: CIO, Mexicana Airlines Guest: David M. Bowen Title: CIO and Assistant Administrator for Information Services, US FAA Airlines strive to provide air travel that is safe and reliable, with a customer experience that is world class, comfortable, and competitively affordable. They also have to route tons of cargo and baggage reliably (and intact) to destinations around the...
4/28/2010

Has Green IT delivered on its promise? - Preview

Guest: Vaughn Noga Title: Acting Director, Office of Technology Operations and Planning and CTO, EPA Guest: Dr. George O. Strawn Title: Director of the National Coordination Office (NCO) for the Federal government’s multiagency Networking and Information Technology Research and Development (NITRD) Program. Co-Chair of the NITRD Subcommittee of the National Science and Technology Council. There has been a lot of talk about what we all want and expect out of Green IT, but have we achieved true...
4/21/2010

What things do we all hate about IT? - Preview

Guest: Walter Weir Title: CIO, The University of Nebraska Guest: Susan Cramm Title: President Valuedance and Former CIO, Taco Bell Corporation Guest: Greg Wass Title: Chief Information Officer, State of Illinois Technology can be extremely frustrating, both for IT leaders and for business users. Business people question whether IT costs too much and delivers too little, too late. They also resent being powerless to influence what IT does and how it does it. For their part, IT leaders feel...
4/14/2010

Is BYOM (Bring your own Mobility) a crazy idea? - Preview

Guest: Robert Carey Title: Chief Information Officer, Department of The Navy It's a big deal to extend an Enterprise to accommodate all these new mobile applications that are becoming available. Does it make sense to tempt fate further, by rolling out BYOM (bring your own mobile device)? Can enterprise mobility reach its true potential, if it is offered only on the devices a company chooses?
4/7/2010

Is "IT as a percentage of sales" a good benchmark? -...

Guest: Mark Cybulski Title: Chief Information Officer, ZF Group NAO Guest: Bob Parker Title: Group Vice President, IDC Manufacturing Insights, IDC Retail Insights Using "IT as a percentage of sales" can be misleading. For example, if a company is highly integrated and sales go down due to externalities, IT may look inefficient and costly. If part of the company is spun off, IT may look more efficient while actual IT functioning remains the same. A company that uses a large supplier base, may...
3/31/2010

How Can IT Help Manufacturing Regain its Edge? - Preview

Guest: Greg Fell Title: Global Information Officer, Terex Corporation Guest: Dan McKeon Title: Director of Supply Chain Enterprise Solutions, Intel In the past, IT was merely an enabler of the manufacturing process. While IT can help cut costs through supply chain management and other efficiencies, or create top line growth opportunities, is that all IT offers? In what new and creative ways can IT help improve or assist manufacturing as a whole, so it can regain its edge?
3/24/2010

Cloudy picture: Why is fed IT slow at adopting the...

Guest: Susan Swart Title: Chief Information Officer, Department of State Guest: Andrea Di Maio Title: Vice President and Distinguished Analyst, Gartner Research If there are obvious benefits for corporate IT to move to the cloud, what about Federal IT? Wouldn’t Fed IT benefit in the same way? Are there any situations where it doesn’t make sense for federal IT to move to the cloud? What special security challenges will federal IT face in adopting the cloud, and how will they be handled? What...
3/17/2010

The New Fed IT Workforce: what will change? - Preview

Guest: Roger W. Baker Title: The Honorable Roger W. Baker, Assistant Secretary for Information and Technology, CIO for the Department of Veterans Affairs There is a big push to modernized and make government IT more efficient. While there are a lot of ambitious initiatives, what's the plan for the fed IT workforce? If an IT organization is only as good as its IT workers, what are Fed IT departments doing about acquiring the best resources? Furthermore, corporate IT has been ruthless about...
3/10/2010

Should IT drive business service reliability? - Preview

Guest: Rob Reeg Title: President, Global Technology and Operations, MasterCard World Wide To deliver value, a given business service must be highly reliable. What are the challenges to reliability? And, if reliability is based on broad accessibility, guaranteed continuity, and high performance - aren't those all dependent on IT? If IT is driving reliability, who is accountable, IT or Business? Shouldn’t IT share accountability?
3/3/2010

Patient Centric Health Care Through IT! - Preview

Guest: Scott Lundstrom Title: Group Vice President, IDC Health Insights Guest: J. Scott Joslyn Title: Senior Vice President and CIO, MemorialCare Health System Being in a hospital can be frightening and uncomfortable for patients and their families. Advances in IT are dramatically improving health care and bettering the experience for patients, their families, physicians, nurses and all members of the health care team. Learn how IT is making care more patient centric, improving quality and...
2/24/2010

Healthcare IT: Finding the EHR roadmap - Preview

Guest: Daniel Barchi Title: Senior Vice President, and Chief Information Officer, Carillion Health System Guest: William A. Spooner, FCHIME Title: Senior Vice President and CIO, Sharp HealthCare The American Recovery and Reinvestment Act of 2009 has put health care organizations under pressure to adopt electronic medical record systems (EHR) by 2014, but many health organizations are nowhere near ready to convert their existing systems to an EHR system. What are the challenges to this goal,...
2/17/2010

Delivering Actionable BI - Preview

Guest: Ian Ayres Title: William K. Townsend Professor & Anne Urowsky Professorial Fellow in Law, Yale Guest: Gail Stephens Title: Vice President, R&D, Business Intelligence Clients, SAS Historically, BI reporting told you what had already happened, but hasn't offered much of anything actionable. Shouldn't predictive analytics provide actionable insight to business people other than analysts, so those on the frontline will not only understand what has happened, but can see what actions they...
2/10/2010

BI plus Search: The ultimate Crystal Ball! - Preview

Guest: Joe Held Title: Senior Vice President, and Chief Information Officer, Standard & Poor's Guest: Don Campbell Title: Chief Technology Officer, Analytics and Performance Management, IBM What if external data, in whatever structured or unstructured form it exists, could be pulled into organizational databases, combined with the internal data already sitting there, and the "Unified Information" analyzed and reported on as one big picture created out of two complimentary pieces of BI?...
2/3/2010

Improving Application Performance Management - Preview

Guest: Wes Wright Title: Vice President and Chief Technology Officer, Seattle's children hospital Guest: Paul Czarnik Title: Senior Vice President and Chief Technology Officer, Compuware Wouldn't it be great to have a crystal ball that would warn us when our business critical application performance was starting to slip? Unfortunately we can't predict this and when it happens, we engage in finger pointing matches, nerve racking troubleshooting exercises, and sometimes end up losing...
1/27/2010

Are you a rockstar IT I&O leader? - Preview

Guest: Vittorio Cretella Title: VP – CTO of Mars IS Guest: Jim Fortner Title: VP of Global Business Services, IT Development & Operations, P&G Guest: Bill McCorey Title: Vice President of Global Infrastructure, IBM As an I&O (Infrastructure & Operations) leader, do you know how to get the most bang for your buck, out of you data center and end user computing environment without sacrificing performance or reliability? Are you able to make your business leaders see servers, storage, PCs, or...
1/6/2010

Is an "in-house" application development org necessary?...

Guest: Laurent Rotival Title: Senior Vice President and General Manager, GE Healthcare IT Guest: Ben Trowbridge Title: Founder and CEO of Alsbridge Guest: Laurent Rotival Title: Senior Vice President and General Manager, GE Healthcare IT Guest: Ben Trowbridge Title: Founder and CEO of Alsbridge The Application Development function is fraught with challenges, complexities, and can require hard-to-find resources. So, does it make sense to keep this function in-house? If you do outsource, why...
12/30/2009

Priorities for a CIO's 2010 Agenda? - Preview

Guest: Eric Dirst Title: Senior Vice President and CIO, DeVry Inc. Guest: David S. Kaufman Title: Senior Vice President and Chief Information Officer, ARAMARK
12/23/2009

Business/IT Strategy: Align or Converge? - Preview

Guest: André V. Mendes Title: Chief Information Officer, Special Olympics International Guest: Arshele Stevens Title: Chief Information Officer, Board of Education, City of Chicago The holy grail for IT leadership is Business/IT alignment. Perhaps if IT leadership took a step back and focused instead on converging Business and IT strategy, business alignment would become a moot point. Has business and IT strategy convergence ever really been tried? If so, did it work? What were the...
12/16/2009

Cloud and Data Integration: An unsolved problem? -...

Guest: Jeff Chapman Title: Head of Technology, ING Direct Guest: Gaurav Dhillon Title: Chairman, and Chief Executive Officer, Snaplogic Most organizations use some form of SaaS. In the brave new world of cloud computing, what are the solutions and challenges to integrating two disparate data sets? How do we marry "data from somewhere else" with "our data here"?
12/2/2009

Delivering smarter, more competitive BI - Preview

Guest: Don Campbell Title: Chief Technology Officer, Analytics and Performance Management, IBM Guest: Stephen Brobst Title: Chief Technology Officer, Teradata Corporation What is "Business intelligence" for, if not to give a company a competitive edge? What's the state of competitive BI today? Have enterprises been able to fully exploit BI for all its promised potential or has it turned out to be more difficult in execution then expected? Have there been any breakthrough innovations to...
11/25/2009

IT Governance also offers business survival! - Preview

Guest: Emil G. D'Angelo, CISA, CISM Title: International President, ISACA Senior Vice President at the Bank of Tokyo-Mitsubishi UFJ, Ltd. Guest: Dr. Melodie Mayberry-Stewart, Ph.D. Title: New York State Chief Information Officer, Director of the Office For Technology Guest: Hardik Bhatt Title: Chief Information Officer, Commissioner for Innovation & Technology, City of Chicago Guest: Jeanne W. Ross Title: Director and Principal Research Scientist, Center for Information Systems Research...
11/18/2009

Cutting IT Costs vs. Increasing Organizational Risk -...

Guest: Robin Arendt Title: Chief Information Officer for Zurich North America Commercial In troubled economic times, organizations tend to cut their IT budgets to reduce the risk of losing sustainability. However, unbridled IT cost cutting could actually increase risk by cutting the critical funds IT needs to help sustain business strategies and run IT. Because such cost cutting affects not only the IT function but the whole enterprise, where should an IT leader draw the line?
11/11/2009

Can Business harness IT to minimize risk? - Preview

Guest: Scott Gibson Title: CIO & Senior VP of Distribution, Best Western International Guest: Richard Hunter Title: Group Vice-President and Gartner fellow in Gartner Executive Programmes Guest: George Westerman Title: Research Scientist in the Center for Information Systems Research at the MIT Sloan School of Management Since IT supports the business functions needed to execute business strategy, wouldn't IT be a powerful ally in minimizing business risk? Is there any way IT could help...
10/28/2009

Cyber Security Priorities - The Road Ahead! - Preview

Guest: Richard (Dick) C. Schaeffer, Jr. Title: Information Assurance Director, National Security Agency (NSA) Guest: Arthur W. Coviello, Jr. Title: Executive Vice President, EMC Corporation and President, RSA, The Security Division of EMC Guest: D. James Bidzos Title: Chairman of the Board of Directors, Executive Chairman, VeriSign, Inc. No one is secure from the relentlessly morphing and multipronged threats facing the Internet. These threats are real and must be met with a cohesive and...
10/21/2009

Cyber Security: Realistically handling the risk of the...

Guest: William F. Pelgrin Title: President and CEO, Center for Internet Security (CIS); Founder and Chair, Multi-State Information Sharing and Analysis Center (MS-ISAC) Guest: Mark Weatherford Title: Director and Chief Information Security Officer (CISO), State of California Office of Information Security Guest: Lieutenant General Harry D. Raduege Jr. (USAF, Ret) Title: Director, Deloitte & Touche LLP Chairman, The Deloitte Center for Network Innovation There are risks inherent in all new...
10/14/2009

What's the "state" of State Cyber Security? - Preview

Guest: Doug Robinson Title: NASCIO Executive Director Guest: Chris Buse Title: Chief Information Security Officer (CISO), State of Minnesota While each state has its own technology issues, they all face similar internal problems related to cyber security. There is also a need to create a secure collaborative cyber environment among all states. What are the common current gaps each state faces with regards to internal cyber security? Are state administrations giving cyber security the kind of...
10/7/2009

Is 'Walmarting' IT a good idea? - Preview

Guest: Rich Adduci Title: Vice President and Chief Information Officer, Boston Scientific Guest: Tony Young Title: Chief Information Officer, Informatica IT leaders are getting aggressive about innovating and creating top line growth! So, what about optimizing IT product/services procurement and minimizing costs to the nth degree? This should, in theory, maximize profits, right? But what Will we have to give up or compromise on to do this?
9/30/2009

IT & Business Transformation: Helper or driver? - Preview

Guest: Russ Bostick Title: EVP Technology and Operations, Conseco Guest: Paul Gossen Title: Business Transformation Expert The harsh new business world of globalized competition, economic contraction, and technological change are forcing businesses everywhere to transform themselves by expanding their boundaries, consolidating their business interests, or reinventing themselves. In what situations is IT the helper, and in which should IT be the leader and driver? How does IT help or lead...
9/23/2009

Managing Risk to Reap the Rewards of New Technology -...

Guest: Tom Clewett Title: VP IT Enterprise Solutions, Exelon Corporation Guest: Urs Fischer, CISA, CPA (Swiss), CIA Title: Lead Developer, ISACA.org's Risk IT framework Vice President and head of IT governance and risk management, SwissLife Group The introduction of a new IT technology imposes risks: Political risks to champions within the IT organization; business risks that vary based on how invasive or intrusive are the changes it imposes on business; and financial risks as regards its...
9/16/2009

Managing Higher Ed Complexity thru IT to deliver! -...

Guest: Dr. Timothy Chester Title: Vice Provost and Chief Information Officer, Pepperdine University Guest: Matthew Jett Hall Title: Associate Vice Chancellor, Information Technology Services Associate Professor of the Practice of Computer Science, Department of Electrical Engineering and Computer Science Infrastructure, Vanderbilt University Chief Information Architect, Infrastructure Higher Ed will play an important role in paving the way to a successful tomorrow for the US. We need to...
9/2/2009

Generic vs. Branded IT - Preview

Guest: Charles A. Bremer Title: Vice President, Information Technology, Ameren Corporation Guest: William Bryan Title: Chief Information Officer, State of Missouri Guest: Doug Ross Title: Vice President, Chief Technology Officer at Western & Southern Financial Group At many times IT leaders may go with a *generic* IT solution rather than a branded focused custom IT solution, built to specific business requirements with corporate strategy in mind. While we pay lip service to Business-IT...
8/26/2009

Cloud Governance: Is NOW the time? - Preview

Guest: Dennis Quan Title: Director of Autonomic Computing, IBM Software Group Former CTO, IBM's Blue Cloud Initiative & High Performance group Guest: Rudy Wolfs Title: Chief Customer Service & Chief Information Officer, ING Direct Cloud computing is being increasingly embraced by the enterprises for even mission critical applications, infrastructure, and operational needs. So, isn't it time that we put an overarching governance model in place, that spans planning/designing phase, production...
8/19/2009

HIM: Handling the human side of BPM - Preview

Guest: Phil Gilbert Title: EVP and Chief Technical Officer, Lombardi Software Guest: Howard Smith Title: EChief Technology Officer, CSC, European Group Global lead CSC Collective Intelligence BPM Author, Co-founder BPMI.org Guest: Clay Richardson Title: Senior Analyst, Business Process Management, Forrester Research Human Interaction Management (HIM) was created to better handle complex work environments where individuals and workgroups interact in unstructured, ad hoc, or dynamic ways. Do...
8/12/2009

IT Modernization: Why now? And how? - Preview

Guest: Gopal Khanna Title: Chief Information Officer, State of Minnesota Guest: Peter Gapp Title: Vice President and Chief Information Officer, Siemens Canada Limited While most organizations have cut their IT budgets to the bone, IT Modernization is been suggested as a way to optimize value while reducing risk and cost. How exactly do we define "IT modernization"? What factors make it a compelling strategy? If we are lucky enough to get stakeholders to buy in, how do we go about planning...
8/5/2009

The CIO as a successful influence manager - Preview

Guest: Brian Simmermon Title: Vice President and Chief Information Officer, Subaru of America, Inc. Guest: Gerry McCartney Title: VP of Technology and CIO, Purdue University Guest: Kevin Walker Title: SVP and CIO, American Electric Power A CIO's success depends on how well he/she influences a variety of internal and external people/teams, and it is particularly difficult to get things done when dealing with a random group of people that he/she doesn't directly manage. Influence management is...
7/22/2009

Can SPM perform as promised? - Preview

Guest: David Smoley Title: Senior Vice President and Chief Information Officer, Flextronics Guest: Jane Barrett Title: Managing Vice President, Gartner's AMR Supply Chain Research group Suppliers are a constant source of concern. At any time, something that affects *their performance* could arise to jeopardize *our business interests*. Even more terrifying is the worry that they may get too lax about working with us to comply with government mandates. Supplier Performance Management (SPM),...
7/15/2009

Improving the Quality of Information - Preview

Guest: Suzanne Gordon Title: VP Information Technology and Chief Information Officer, SAS Institute Inc. Guest: Tony Tortorice Title: Chief Technology Officer, State of Washington Guest: Suzanne Gordon Title: VP Information Technology and Chief Information Officer, SAS Institute Inc. Guest: Tony Tortorice Title: Chief Technology Officer, State of Washington For some, IT is the plumbing which allows an uninterrupted and efficient flow of information. But, what about the quality of the...
7/8/2009

Can a CIO lead from the middle? - Preview

Guest: Neil Jarvis Title: Vice President and Chief Information Officer, AAA NCNU Guest: Damon Anderson Title: Chief Information Officer, State of Pennsylvania - Conservation and Natural Resources (PA-DCNR) Guest: Neil Jarvis Title: Vice President and Chief Information Officer, AAA NCNU Guest: Damon Anderson Title: Chief Information Officer, State of Pennsylvania - Conservation and Natural Resources (PA-DCNR) CIOs need to build networks, exert influence up and down the hierarchy,...
7/1/2009

The Y-Factor: Is IT ready? Are CIOs ready? - Preview

Guest: Timothy Kasbe Title: SVP and Chief Information Officer, Sears Holding Corporation Guest: John P. Gillispie Title: COO, Iowa's Information Technology Enterprise Office, CIO, State of Iowa, Former President of NASCIO They are highly mobile and demand constant connectivity. They desire personalization and choice in whatever they do. They work to live, not live to work. They don't like being paged at 2 am. They change their jobs very quickly. Who are “they”? We're talking about Gen-Y...
6/24/2009

Here’s $19 Billion, now make healthcare IT work! -...

Guest: Tim Zoph Title: Senior Vice President, administration and Chief Information Officer, Northwestern Memorial Hospital IT budgets in Healthcare have always been too meager. Finally there’s more money! But while IT leaders in healthcare now have a whopping $19 Billion reward, they face the equally daunting task of computerizing medical records. The problem of updating medical records to digital has been a chronic issue for years. In addition to money, what exactly does IT leadership need...
6/24/2009

Here's $19 Billion, now make healthcare IT work! -...

Guest: Tim Zoph Title: Senior Vice President, administration and Chief Information Officer, Northwestern Memorial Hospital Guest: Tim Zoph Title: Senior Vice President, administration and Chief Information Officer, Northwestern Memorial Hospital IT budgets in Healthcare have always been too meager. Finally there's more money! But while IT leaders in healthcare now have a whopping $19 Billion reward, they face the equally daunting task of computerizing medical records. The problem of updating...
6/17/2009

Running IT Like a Teenager - Preview

Guest: Ron Thieme, Ph.D. Title: Vice President and Chief Information Officer, AIT Laboratories Guest: Michael L. Capone Title: Corporate Vice President and CIO, Automatic Data Processing, Inc. Guest: Ron Thieme, Ph.D. Title: Vice President and Chief Information Officer, AIT Laboratories Like a teenager, as IT professionals, we are also wrestling with internal turmoil, and want to do things differently, defying the norm. Our overzealousness and thinking "outside of the box" attitude is often...
6/10/2009

Bargain Hunting in IT Outsourcing: What are the savings?...

Guest: Ahmed Mahmoud Title: Chief Information Officer, Advanced Micro Devices (AMD) Guest: Michael F. Corbett Title: Chairman, International Association of Outsourcing Professionals (IAOP) Guest: Ahmed Mahmoud Title: Chief Information Officer, Advanced Micro Devices (AMD) Guest: Michael F. Corbett Title: Chairman, International Association of Outsourcing Professionals (IAOP) Organizations talk about offshore outsourcing being a strategic initiative, but what is the driver? It takes time and...

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Location Romeoville, IL
Genres Business, Technology
Language English
Contact 1255 Windham Pkwy, Suite #900A
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Technology is only as good as its execution. On “CIO Talk Radio”, Sanjog Aul interviews CIOs, CTOs, and other decision makers about their insights in dealing with technology. Learn directly from these subject matter experts how to get the best returns out of your investments in IT. Know ahead of time, what problems and challenges you face in executing IT strategies in the real world. If you are a technology manager, consultant, or advisor, you cannot afford to miss out on what today’s technology thought leaders have to say about today's most urgent IT issues.

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