Game On® Business Talk Radio

There is a rising problem with “psychopath customers” and bad customer behavior. Many organizations in the services and restaurant industries are experiencing an increase in dysfunctional behavior from bad customers. Many workers in these industries have been assaulted, yelled at, cursed at, verbally insulted, spit on, name called (also called racial epithets) and other aggressive behavior. This behavior has ranged from verbal to assault. Consider the case with an employee at a major drive-thru restaurant that was attacked through the drive-thru window by an irate customer because they made a mistake on their order. Many employees are defenseless against these assaults from bad customers for fear of losing their jobs. This dysfunctional behavior is on the rise and is escalating to violence against services employees. Why does this happen? What can you do about psychopath customers? We will be joined by experts, Dr. Dave Aron and Nicole Kimmick. You don’t want to miss this show! Come join us at Game On ® Business Talk Radio with D. Anthony Miles

This show will interview Shari Harley and discuss her book, “How to Say Anything to Anyone: A Guide to Building Business Relationships That Really Work.” She shares some of her expertise in workplace candor and leadership development training. She will discuss her book and her experiences with training organizations. Shari will show that the people you work with can work with you, around you, or against you. How people work with you depends on the relationships you cultivate. Do your colleagues trust you? Can they speak openly with you when projects and tasks go awry? She will share real-life stories of people who have struggled to get what they want at work. With her clear and specific roadmap in hand, she enables you to create the career and business relationships you really want—and keep them. You don’t want to miss this show! Come join us at Game On ® Business Talk Radio with D. Anthony Miles How to Say Anything to Anyone Book

The Zimmerman Verdict has been one of the most controversial criminal cases in the history of the American justice system. There is a global outrage at the verdict of this trial. Three African American female scholars will share their perspectives on the Zimmerman Trial and Verdict. Has the American Justice system failed? Has the jury system failed? Is there a message being sent with the verdict in the Zimmerman Trial? This show will investigate these questions and more. We will be joined by experts, Bren Buchalski, JD., CEO and Director of C4C: Kaleidoscope; Dr. Sharon Michael-Chadwell, Professor and higher education professional, researcher and expert; and Dr. Velma Gooding, Professor of Marketing at Our Lady of the Lake University; You don’t want to miss this show! Come join us at Game On ® Business Talk Radio with D. Anthony Miles

Have you ever Googled your name? Current and potential employers are doing it. With the emergence of social media influences such as Facebook.com, employers are using social media as part of their due diligence for investigating new and current employees. Numerous colleges and universities have warned graduating seniors to be careful about the dangers of social media, such as Facebook and others. Some heed this warning, however many do not. Privacy is a thing of a bygone era. The internet and social media has forever changed that. Reputation management is a big issue with social media. Now individuals must manage their content on social media about themselves and manage the content by others as well. We are now living in the digital age and it has repercussions. With At-Will Employment laws in some states, now employers can use social media as grounds for terminating a current employee and deny employment to a potential new one. Welcome to the new digital age: You better check what is on social media about you or you can be sure that employers will! We will be joined by experts, Lori Andrews, professor of law at Chicago-Kent, College of Law distinguished professor of law at Chicago-Kent, College of Law; Charles Lamberton, President of the Lamberton Law Firm, LLC, a workplace rights and employment discrimination law firm; and Courtney Hefferman Mimmo, Social Media Director for O’Connell & Goldberg (O&G) public relations. You don’t want to miss this show! Come join us at Game On ® Business Talk Radio with D. Anthony Miles

The film “Django Unchained” arouses many diverse reactions from the public. The film is credited with using the N-word numerous times throughout the film. This film has many psychological implications within its story and cinematic imagery. In addition to the controversial subject matter of this film it also has unforgettable visual images concerning slavery. There are many disturbing scenes in the film that are centered on that theme. We will be joined by experts, Dr. Carey Latimore and Dr. Charles Moses for a discussion on this controversial film. You don’t want to miss this show! Come join us at Game On ® Business Talk Radio with D. Anthony Miles

Employers across the country are now using credit reports to as a part of their hiring procedures. The subject of using credit reports in the application process is becoming a standard hiring practice. One of the prevailing issues is that now employers outside of financial institutions are using credit reports as a basis of hiring. However, using credit reports as a standard practice can have damaging and legal consequences to employers. Some states are prohibiting employers from using credit reports as a standard practice for applicants. Some employers are taking this practice of reviewing credit reports too far such as non-financial jobs. This is a huge problem. This begs the question, Should your prospective employer be allowed access to your credit report? Should your current employer be allowed access to review your credit report and if it is questionable, terminate you? Should employees have some protection against these practices? This show will investigate these questions and more. We will be joined by experts, Charles Lamberton and Jay Meschke. You don’t want to miss this show! Come join us at Game On ® Business Talk Radio with D. Anthony Miles

The influence of social media is a new phenomenon that has affected every sector. Social media has also affected the higher education sector. Social media has a major influence on this new generation of college students. Reputation management is a big issue with social media. With the emergence of social media influences such as Facebook.com. When things go viral, it can tarnish someone’s reputation in a matter of minutes! Rate My Professors.com (RMP) can damage a professor’s reputation. Many students misuse the teacher evaluation process to settle a score with a professor. Many students misuse RMP to damage a professor’s reputation for revenge. Even more damaging is when university search committees use RMP to research potential professors. That can be a big mistake. Does Rate My Professors.com help of hurt professors’ reputation? We will be joined by experts, Dr. Jammie Price, Professor in Sociology at Appalachian State University (ASU); and Dr. Wanda Sparks, researcher and Chair of the Nursing Department at Our Lady of the Lake University (OLLU); You don’t want to miss this show! Come join us at Game On ® Business Talk Radio with D. Anthony Miles

The job market is competitive and many employers want potential job candidates with education credentials. The pressure to have a college degree has caused many job applicants to turn to diploma mills that sell fake college degrees. This has cause the rise of diploma mills or fake colleges that sell college diplomas for a price. Many diploma mills charge a fee ranging from $50 to $5,000 for a bachelor's, master's, Ph.D. or other such degree. Diploma mills have a long history that dates back to the 1930’s. Diploma mills have become a huge problem in the job market. Often, buyers only have to provide money to get a professional-looking diploma and transcript for verifications for potential employers. The Federal Bureau of Investigation (FBI) has gotten involved in shutting down these diploma mills. This show will address these questions: What is a diploma mill? Why do people go to diploma mills? How do diploma mills hurt individuals, the public and businesses? We will be joined by expert, Dr. John Bear, co-author of Degree Mills: The Billion-dollar Industry That Has Sold over a Million Fake Diplomas. You don’t want to miss this show! Come join us at Game On ® Business Talk Radio with D. Anthony Miles

This show will interview Dr. Mateen Diop and discuss his book, Inner-City Public Schools Still Work. He shares some of his life stories and how the public schools in his neighborhood shaped his thinking. He challenges education reformists’ opinion on extolling the value and achievement of charter schools, at the peril of public schools. Dr. Diop is honest in his evaluation of the schools he has led and how he and his teachers set and achieved immense goals, resulting in the highest math scores in the school's history. He discusses the emotional struggles faced by his sister and how those struggles enabled him to relate to the anguish many of his students face daily. Dr. Diop’s book will show there is value in our nation's inner city public schools and his life is living proof. You don’t want to miss this show! Come join us at Game On ® Business Talk Radio with D. Anthony Miles

This show will discuss the controversial business of multilevel marketing. MLM is also known as “network marketing,” is a business model based on a pyramid structure. MLM is network of distributors that sell retail products through nontraditional distribution systems. MLM’s foundation is built on recruitment. Many individuals that get involved with MLM either lose money or never make money. Unfortunately MLM seduces individuals with a dream of owning their own business. The reality is very much different. Many MLM companies have been some of the most prosecuted businesses in federal and state courts. Is Multilevel marketing a legitimate business? What attracts people to MLM and why do they leave? Why won’t the Small Business Administration (SBA) finance MLM as a business? We will be joined by experts, Robert FitzPatrick and Dr. Jon Taylor and they will answer these questions. You don’t want to miss this show! Come join us at Game On ® Business Talk Radio with D. Anthony Miles

Today’s job market is highly competitive and merciless. Resume fraud is becoming a serious problem. Many human resources directors are seeing this type of behavior from job applicants in astounding numbers. Resume fraud is the new white collar crime. In the competitive job marketing, we are witnessing a considerable number of resume fraud incidents. The cost of resume fraud for corporations is extensive and can have serious repercussions. Unfortunately for victims, workplace bullying is nearly lawsuit-proof and very difficult to prove in court. What is resume fraud? How is resume fraud perpetrated? Why does resume happen? This show will investigate these questions and more. We will be joined by experts, Patricia Lenkov, David Lewis and Dr. Karissa Thacker. You don’t want to miss this show! Come join us at Game On ® Business Talk Radio with D. Anthony Miles

In these tough economic times with downsizing, furloughs and layoffs, workplace bullying is on the rise. Beyond the childhood memories at the school yard bullying, workplace bullying is alive and well in American companies. Workplace bullying has a rich history in American culture and corporations. It has now gained national attention. Workplace bullying can have severe consequences on the productivity, victims and the organization. Unfortunately for victims, workplace bullying is nearly lawsuit-proof and very difficult to prove in court. Why does workplace bullying happen in organizations? What is typical profile of a workplace bully? What is the typical profile of a workplace bully victim? This show will investigate these questions and more. You don’t want to miss this show! Come join us at Game On ® Business Talk Radio with D. Anthony Miles

The higher education sector is becoming radically different in the digital age. A college degree used to be a passport to success and job security. Now, the college degree is becoming a commodity. There are both traditional universities and for-profit universities everywhere and ready to meet your needs. Universities are doing market research and are catering to a different market segments (non-traditional, traditional and etc). Higher education is all around us. Access to higher education and knowledge are no longer just for the chosen few. Has the college degree become a commodity? Is an MBA worth it? Is a Ph.D. worth it? In the digital age, the college degree does not guarantee success. There may be a higher education bubble and it will eventually burst. You don’t want to miss today's show! Come join us at Game On ® Business Talk Radio with D. Anthony Miles