The Mid-Week Mentor
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What is the Biggest Challenge Facing Your Sales and...
John lays out the biggest challenges that face companies, both large and small, as they continue to develop their sales and management operations. Plus, in the wake of the recent passing of The American Entrepreneur, Ron Morris, John reflects on Ron’s legacy as a leader and a visionary, and discusses the lessons that entrepreneurs can take away from Ron’s ability to think differently, motivate his people to succeed, and reinvent himself as needed to adapt to a changing marketplace.
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Building the Support Staff You Need For Your Business,...
John talks with David Manning and Mark Luttner of Ironbridge Financial Services about the importance of having a support system in place when it comes to making reasoned financial decisions for your company, and to protect your personal assets when it comes time to take the next step in your own life. Also, John discusses why sales people can sometimes struggle to sell. Two thoughts, cross-selling and upselling, both give you an opportunity to help your customers. Ask yourself, what is the...
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Can Conflict Be Good For Business?
John discusses the nature of conflict in a business setting, what can cause it, the short- and long-term effects on those involved, and whether or not the conflict could be a good or bad thing for the business when all is said and done. Plus, John offers tips on how to get the most of social media, on both an individual and company level, in order to effectively build a brand.
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"Your Mid-Week Mentor", Continues His Month-Long...
“Your Mid-Week Mentor”, John Rodgers of Dale Carnegie Systems, continues his month-long examination of customer service strategies that can set your company apart from the competition. He discusses what your customer service representatives should do when interacting with customers and how to effectively deal with stress management.
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What is the Difference Between Good Customer Service and...
“Your Mid-Week Mentor”, John Rodgers of Dale Carnegie Systems, continues his month-long examination of customer service strategies that can set your company apart from the competition. He discusses what your customer service representatives need to do in order to maintain relationships with your customers, and what they can do better in order to enhance that bond, and to facilitate “word of mouth” buzz that can grow your business exponentially over time.
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Building the Support Staff You Need For Your Business,...
John talks with David Manning and Mark Luttner of Ironbridge Financial Services about the importance of having a support system in place when it comes to making reasoned financial decisions for your company, and to protect your personal assets when it comes time to take the next step in your own life. Also, John discusses why sales people can sometimes struggle to sell. Two thoughts, cross-selling and upselling, both give you an opportunity to help your customers. Ask yourself, what is the...
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Mastering the Cold Call: One of the Most Dreaded...
John discusses the cold call, why sales professionals do it, why it’s such a dreaded, but necessary, technique, and some tips on how to prepare yourself to give yourself as much of an edge as possible when mastering the call. Plus, John gives some advice on how to establish, focus on, and then execute the goals you have in place for your business, and yourself.
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How Can You Use "Karaoke Confidence" As Part Of Your...
John Rodgers examines some of the most important techniques and strategies you need to employ when making your next presentation for your business. Plus, with the help of TAE sales reprensentative Andrew Rossi (and the Black Eyed Peas), John illustrates the role that "karaoke confidence" plays in helping to nudge a professional outside of his or her comfort zone in order to make that person more comfortable in any situation.
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Everybody’s Doing It: Why Customer Service is THE Most...
"Your Mid-Week Mentor," John Rodgers of Dale Carnegie Systems, continues his month-long examination of the importance of customer service to your organization, as he discusses strategies you can use to get every member of your team on the same page when it comes to customer service. He’ll discuss how everybody, ultimately, serves the customer, and how even the smallest action to help a customer will go a long way in the short and long term.
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PROGRAM INFORMATION
- Pittsburgh, PA
- Entrepreneurship, Career
- The American Entrepreneur
- English
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PO Box 16315
Pittsburgh, PA 15205(855) 852-2558 -
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