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Exceeding Customer Expectations

Brad Worthley

More Information

Description:

Businesses can no longer have the goal of meeting the customer’s expectations; the goal today must be to exceed them. What does that look like from the customer’s perspective? Brad will entertain you with great stories and hilarious examples of businesses that step out of the box and find ways to wow the customer. You will walk away with actionable information with which to make changes yourself. This audio is targeted to anyone, from any industry, at any level.

Language:

English

Length:

1h 5m


Chapters

Free Sample

01:00

Chapter 1
Chapter 1

01:05:41