Managing Knock Your Socks Off Service-logo

Managing Knock Your Socks Off Service

Chip R. Bell

Today's customers demand service that isn't just beyond the norm, but makes its mark in their minds and in their hearts. This updated edition of Managing Knock Your Socks Off Service provides listeners with up-to-the-minute advice on how they can create world-class service both in their operations and through their people, whether they work with customers face-to-face, on the phone, or in e-space. Managing Knock Your Socks Off Service

Today's customers demand service that isn't just beyond the norm, but makes its mark in their minds and in their hearts. This updated edition of Managing Knock Your Socks Off Service provides listeners with up-to-the-minute advice on how they can create world-class service both in their operations and through their people, whether they work with customers face-to-face, on the phone, or in e-space. Managing Knock Your Socks Off Service
More Information

Description:

Today's customers demand service that isn't just beyond the norm, but makes its mark in their minds and in their hearts. This updated edition of Managing Knock Your Socks Off Service provides listeners with up-to-the-minute advice on how they can create world-class service both in their operations and through their people, whether they work with customers face-to-face, on the phone, or in e-space. Managing Knock Your Socks Off Service

Language:

English

Narrators:

Ron Zemke, David Zielinski, John Bush, Sean Pratt

Length:

7h 28m


Chapters

Free Sample

05:00

Chapter 1
Chapter 1

01:13:13


Chapter 2
Chapter 2

01:05:18


Chapter 3
Chapter 3

56:44


Chapter 4
Chapter 4

01:08:29


Chapter 5
Chapter 5

50:32


Chapter 6
Chapter 6

01:13:34


Chapter 7
Chapter 7

01:00:35