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Negotiation Boot Camp - How to Resolve Conflict, Satisfy Customers, and Make Better Deals-logo

Negotiation Boot Camp - How to Resolve Conflict, Satisfy Customers, and Make Better Deals

Ed Brodow

We find ourselves engaged in various kinds of negotiations every day, from trying to land a new account or win a promotion at work, to buying a house or a car, or bargaining down a cell phone bill, or settling a dispute with a friend or spouse. In this groundbreaking book, negotiation expert Ed Brodow shows us how to settle conflicts amicably to reach a win-win solution every time. Taking a page from the Marines' Parris Island Boot Camp, Brodow drills listeners on the basic skills needed to master the art of negotiation. After completing Brodow's basic training program, you will have learned how to: Conquer your fear of confrontation and overcome the negative behaviors that hold you back Identify and develop your personal negotiation style Assess the other side's strengths and weaknesses Get the other side to make concessions without giving up any of your goals Master the art of listening to understand the other side's position and strengthen your own Avoid getting sidetracked by personal or emotional issues Create an atmosphere of trust in which the other party is a collaborator rather than a competitor Break through impasses and close the deal Using a wealth of examples from real-life encounters, Brodow demonstrates how to negotiate for things most listeners never knew were negotiable, such as department store purchases, medical costs, loan rates, phone bills, and credit card fees. He shows how to develop the skills and the confidence each of us need to negotiate successfully, and achieve our goals at work and in our personal lives.

We find ourselves engaged in various kinds of negotiations every day, from trying to land a new account or win a promotion at work, to buying a house or a car, or bargaining down a cell phone bill, or settling a dispute with a friend or spouse. In this groundbreaking book, negotiation expert Ed Brodow shows us how to settle conflicts amicably to reach a win-win solution every time. Taking a page from the Marines' Parris Island Boot Camp, Brodow drills listeners on the basic skills needed to master the art of negotiation. After completing Brodow's basic training program, you will have learned how to: Conquer your fear of confrontation and overcome the negative behaviors that hold you back Identify and develop your personal negotiation style Assess the other side's strengths and weaknesses Get the other side to make concessions without giving up any of your goals Master the art of listening to understand the other side's position and strengthen your own Avoid getting sidetracked by personal or emotional issues Create an atmosphere of trust in which the other party is a collaborator rather than a competitor Break through impasses and close the deal Using a wealth of examples from real-life encounters, Brodow demonstrates how to negotiate for things most listeners never knew were negotiable, such as department store purchases, medical costs, loan rates, phone bills, and credit card fees. He shows how to develop the skills and the confidence each of us need to negotiate successfully, and achieve our goals at work and in our personal lives.
More Information

Description:

We find ourselves engaged in various kinds of negotiations every day, from trying to land a new account or win a promotion at work, to buying a house or a car, or bargaining down a cell phone bill, or settling a dispute with a friend or spouse. In this groundbreaking book, negotiation expert Ed Brodow shows us how to settle conflicts amicably to reach a win-win solution every time. Taking a page from the Marines' Parris Island Boot Camp, Brodow drills listeners on the basic skills needed to master the art of negotiation. After completing Brodow's basic training program, you will have learned how to: Conquer your fear of confrontation and overcome the negative behaviors that hold you back Identify and develop your personal negotiation style Assess the other side's strengths and weaknesses Get the other side to make concessions without giving up any of your goals Master the art of listening to understand the other side's position and strengthen your own Avoid getting sidetracked by personal or emotional issues Create an atmosphere of trust in which the other party is a collaborator rather than a competitor Break through impasses and close the deal Using a wealth of examples from real-life encounters, Brodow demonstrates how to negotiate for things most listeners never knew were negotiable, such as department store purchases, medical costs, loan rates, phone bills, and credit card fees. He shows how to develop the skills and the confidence each of us need to negotiate successfully, and achieve our goals at work and in our personal lives.

Language:

English

Length:

2h 58m


Chapters

Chapter 1
Chapter 1

03:27


Chapter 2
Chapter 2

03:27


Chapter 3
Chapter 3

03:38


Chapter 4
Chapter 4

03:42


Chapter 5
Chapter 5

04:53


Chapter 6
Chapter 6

03:19


Chapter 7
Chapter 7

02:31


Chapter 8
Chapter 8

03:26


Chapter 9
Chapter 9

03:56


Chapter 10
Chapter 10

04:03


Chapter 11
Chapter 11

04:00


Chapter 12
Chapter 12

03:45


Chapter 13
Chapter 13

03:19


Chapter 14
Chapter 14

03:02


Chapter 15
Chapter 15

02:58


Chapter 16
Chapter 16

03:30


Chapter 17
Chapter 17

03:55


Chapter 18
Chapter 18

03:29


Chapter 19
Chapter 19

03:13


Chapter 20
Chapter 20

04:50


Chapter 21
Chapter 21

03:15


Chapter 22
Chapter 22

05:13


Chapter 23
Chapter 23

03:25


Chapter 24
Chapter 24

03:01


Chapter 25
Chapter 25

03:08


Chapter 26
Chapter 26

04:30


Chapter 27
Chapter 27

04:40


Chapter 28
Chapter 28

04:43


Chapter 29
Chapter 29

03:56


Chapter 30
Chapter 30

04:16


Chapter 31
Chapter 31

03:30


Chapter 32
Chapter 32

03:34


Chapter 33
Chapter 33

04:07


Chapter 34
Chapter 34

03:27


Chapter 35
Chapter 35

03:48


Chapter 36
Chapter 36

03:52


Chapter 37
Chapter 37

03:25


Chapter 38
Chapter 38

03:17


Chapter 39
Chapter 39

04:09


Chapter 40
Chapter 40

04:21


Chapter 41
Chapter 41

04:16


Chapter 42
Chapter 42

04:26


Chapter 43
Chapter 43

05:01


Chapter 44
Chapter 44

04:10


Chapter 45
Chapter 45

05:12


Chapter 46
Chapter 46

02:49


Chapter 47
Chapter 47

02:58