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The Complete Idiot's Guide to Coping With Difficult People-logo

The Complete Idiot's Guide to Coping With Difficult People

Arlene Matthews Uhl

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Description:

Keep your cool! You're no idiot, of course. You know you're not going to get along with everybody you meet, much less those people you deal with on a daily basis. But when dicey encounters escalate into tense confrontations, the instinctual "fight or flight" response is neither effective nor appropriate. The Complete Idiot's Guide to Coping with Difficult People offers effective techniques for keeping your cool in heated situations. In this audiobook, you get helpful information about the four types of difficult people - including how to recognize and respond to them, useful self-protection strategies such as active listening, setting limits, and using your sense of humor, tactics for minimizing toxic behavior in any situation, and practical tips about how to make positive changes in difficult people. When they're difficult, take it easy. Understand why avoidance and aggression only make matters worse. Maintain your sense of worth among self-centered co-workers. Don't lose yourself in a relationship with someone who's self-absorbed. Choose your battles wisely. Watch out for signs of toxicity in others. Defend yourself against abuse without being abusive. Remember that anyone can have a bad day. Nurture your own patience, tolerance, and compassion for those around you.

Language:

English

Narrators:

Kate Burns

Length:

4h 53m


Chapters

Free Sample

05:05

Introduction
Introduction

05:53


Chapter 1
Chapter 1

05:05


Chapter 2
Chapter 2

04:31


Chapter 3
Chapter 3

05:35


Chapter 4
Chapter 4

04:11


Chapter 5
Chapter 5

04:52


Chapter 6
Chapter 6

05:28


Chapter 7
Chapter 7

04:56


Chapter 8
Chapter 8

05:21


Chapter 9
Chapter 9

05:28


Chapter 10
Chapter 10

05:01


Chapter 11
Chapter 11

04:57


Chapter 12
Chapter 12

05:06


Chapter 13
Chapter 13

04:52


Chapter 14
Chapter 14

04:37


Chapter 15
Chapter 15

05:09


Chapter 16
Chapter 16

05:20


Chapter 17
Chapter 17

05:03


Chapter 18
Chapter 18

05:54


Chapter 19
Chapter 19

05:10


Chapter 20
Chapter 20

04:58


Chapter 21
Chapter 21

04:26


Chapter 22
Chapter 22

04:27


Chapter 23
Chapter 23

04:43


Chapter 24
Chapter 24

05:02


Chapter 25
Chapter 25

05:12


Chapter 26
Chapter 26

06:20


Chapter 27
Chapter 27

05:32


Chapter 28
Chapter 28

04:48


Chapter 29
Chapter 29

05:50


Chapter 30
Chapter 30

06:15


Chapter 31
Chapter 31

05:16


Chapter 32
Chapter 32

05:54


Chapter 33
Chapter 33

05:15


Chapter 34
Chapter 34

04:46


Chapter 35
Chapter 35

05:49


Chapter 36
Chapter 36

05:54


Chapter 37
Chapter 37

07:03


Chapter 38
Chapter 38

06:50


Chapter 39
Chapter 39

07:06


Chapter 40
Chapter 40

08:09


Chapter 41
Chapter 41

07:30


Chapter 42
Chapter 42

05:28


Chapter 43
Chapter 43

04:17


Chapter 44
Chapter 44

03:42


Chapter 45
Chapter 45

05:23


Chapter 46
Chapter 46

05:48


Chapter 47
Chapter 47

04:36


Chapter 48
Chapter 48

06:14


Chapter 49
Chapter 49

06:10


Chapter 50
Chapter 50

05:45


Chapter 51
Chapter 51

05:58


Chapter 52
Chapter 52

06:11


Chapter 53
Chapter 53

04:52