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What Patients Say, What Doctors Hear-logo

What Patients Say, What Doctors Hear

Danielle Ofri

Can refocusing conversations between doctors and their patients lead to better health? Despite modern medicine's infatuation with high-tech gadgetry, the single most powerful diagnostic tool is the doctor-patient conversation, which can uncover the lion's share of illnesses. However, what patients say and what doctors hear are often two vastly different things. Patients, anxious to convey their symptoms, feel an urgency to "make their case" to their doctors. Doctors, under pressure to be efficient, multitask while patients speak and often miss the key elements. Add in stereotypes, unconscious bias, conflicting agendas, and fear of lawsuits and the risk of misdiagnosis and medical errors multiplies dangerously. Though the gulf between what patients say and what doctors hear is often wide, Dr. Danielle Ofri proves that it doesn't have to be. Through the powerfully resonant human stories that Dr. Ofri's writing is renowned for, she explores the high-stakes world of doctor-patient communication that we all must navigate. Reporting on the latest research studies and interviewing scholars, doctors, and patients, Dr. Ofri reveals how better communication can lead to better health for all of us.

Can refocusing conversations between doctors and their patients lead to better health? Despite modern medicine's infatuation with high-tech gadgetry, the single most powerful diagnostic tool is the doctor-patient conversation, which can uncover the lion's share of illnesses. However, what patients say and what doctors hear are often two vastly different things. Patients, anxious to convey their symptoms, feel an urgency to "make their case" to their doctors. Doctors, under pressure to be efficient, multitask while patients speak and often miss the key elements. Add in stereotypes, unconscious bias, conflicting agendas, and fear of lawsuits and the risk of misdiagnosis and medical errors multiplies dangerously. Though the gulf between what patients say and what doctors hear is often wide, Dr. Danielle Ofri proves that it doesn't have to be. Through the powerfully resonant human stories that Dr. Ofri's writing is renowned for, she explores the high-stakes world of doctor-patient communication that we all must navigate. Reporting on the latest research studies and interviewing scholars, doctors, and patients, Dr. Ofri reveals how better communication can lead to better health for all of us.
More Information

Description:

Can refocusing conversations between doctors and their patients lead to better health? Despite modern medicine's infatuation with high-tech gadgetry, the single most powerful diagnostic tool is the doctor-patient conversation, which can uncover the lion's share of illnesses. However, what patients say and what doctors hear are often two vastly different things. Patients, anxious to convey their symptoms, feel an urgency to "make their case" to their doctors. Doctors, under pressure to be efficient, multitask while patients speak and often miss the key elements. Add in stereotypes, unconscious bias, conflicting agendas, and fear of lawsuits and the risk of misdiagnosis and medical errors multiplies dangerously. Though the gulf between what patients say and what doctors hear is often wide, Dr. Danielle Ofri proves that it doesn't have to be. Through the powerfully resonant human stories that Dr. Ofri's writing is renowned for, she explores the high-stakes world of doctor-patient communication that we all must navigate. Reporting on the latest research studies and interviewing scholars, doctors, and patients, Dr. Ofri reveals how better communication can lead to better health for all of us.

Language:

English

Narrators:

Ann M. Richardson

Length:

9h 9m


Chapters

Chapter 1
Chapter 1

00:20


Chapter 2
Chapter 2

16:41


Chapter 3
Chapter 3

15:05


Chapter 4
Chapter 4

16:50


Chapter 5
Chapter 5

15:18


Chapter 6
Chapter 6

18:27


Chapter 7
Chapter 7

28:48


Chapter 8
Chapter 8

24:58


Chapter 9
Chapter 9

25:23


Chapter 10
Chapter 10

27:17


Chapter 11
Chapter 11

29:09


Chapter 12
Chapter 12

24:54


Chapter 13
Chapter 13

27:37


Chapter 14
Chapter 14

17:49


Chapter 15
Chapter 15

29:03


Chapter 16
Chapter 16

24:46


Chapter 17
Chapter 17

24:25


Chapter 18
Chapter 18

13:54


Chapter 19
Chapter 19

19:47


Chapter 20
Chapter 20

15:33


Chapter 21
Chapter 21

15:38


Chapter 22
Chapter 22

19:06


Chapter 23
Chapter 23

16:46


Chapter 24
Chapter 24

13:07


Chapter 25
Chapter 25

18:21


Chapter 26
Chapter 26

23:18


Chapter 27
Chapter 27

26:31


Chapter 28
Chapter 28

00:39