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Zombie Loyalists - Using Great Service to Create Rabid Fans-logo

Zombie Loyalists - Using Great Service to Create Rabid Fans

Peter Shankman

Marketing and PR expert Peter Shankman has been working with the biggest companies in the world to create what he calls “Zombie Loyalists,” fervent fans that help companies massively increase their customer base, brand awareness, and most importantly, revenue. Imagine an army of customers who will do your public relations, marketing and advertising, without being asked, each and every time they give you their money. These are Zombie Loyalists. They are ready to buy what you sell, respond to your email offers and demand that their friends to do the same. Looking at exceptional companies like the Ritz Carlton, Commerce Bank, and Starwood Hotels, as well as smaller businesses to turn their customers into Zombie Loyalists, he shows how you can create your own customer army.

Marketing and PR expert Peter Shankman has been working with the biggest companies in the world to create what he calls “Zombie Loyalists,” fervent fans that help companies massively increase their customer base, brand awareness, and most importantly, revenue. Imagine an army of customers who will do your public relations, marketing and advertising, without being asked, each and every time they give you their money. These are Zombie Loyalists. They are ready to buy what you sell, respond to your email offers and demand that their friends to do the same. Looking at exceptional companies like the Ritz Carlton, Commerce Bank, and Starwood Hotels, as well as smaller businesses to turn their customers into Zombie Loyalists, he shows how you can create your own customer army.
More Information

Description:

Marketing and PR expert Peter Shankman has been working with the biggest companies in the world to create what he calls “Zombie Loyalists,” fervent fans that help companies massively increase their customer base, brand awareness, and most importantly, revenue. Imagine an army of customers who will do your public relations, marketing and advertising, without being asked, each and every time they give you their money. These are Zombie Loyalists. They are ready to buy what you sell, respond to your email offers and demand that their friends to do the same. Looking at exceptional companies like the Ritz Carlton, Commerce Bank, and Starwood Hotels, as well as smaller businesses to turn their customers into Zombie Loyalists, he shows how you can create your own customer army.

Language:

English

Narrators:

Jason Huggins

Length:

6h 34m


Chapters

Chapter 1
Chapter 1

04:07


Chapter 2
Chapter 2

03:09


Chapter 3
Chapter 3

03:48


Chapter 4
Chapter 4

04:30


Chapter 5
Chapter 5

05:18


Chapter 6
Chapter 6

03:01


Chapter 7
Chapter 7

03:52


Chapter 8
Chapter 8

05:47


Chapter 9
Chapter 9

04:14


Chapter 10
Chapter 10

04:05


Chapter 11
Chapter 11

03:13


Chapter 12
Chapter 12

04:30


Chapter 13
Chapter 13

02:38


Chapter 14
Chapter 14

05:38


Chapter 15
Chapter 15

05:28


Chapter 16
Chapter 16

05:31


Chapter 17
Chapter 17

03:16


Chapter 18
Chapter 18

03:06


Chapter 19
Chapter 19

06:18


Chapter 20
Chapter 20

05:23


Chapter 21
Chapter 21

06:34


Chapter 22
Chapter 22

05:20


Chapter 23
Chapter 23

05:21


Chapter 24
Chapter 24

05:54


Chapter 25
Chapter 25

03:52


Chapter 26
Chapter 26

04:27


Chapter 27
Chapter 27

05:42


Chapter 28
Chapter 28

04:12


Chapter 29
Chapter 29

03:21


Chapter 30
Chapter 30

04:12


Chapter 31
Chapter 31

06:32


Chapter 32
Chapter 32

06:47


Chapter 33
Chapter 33

05:32


Chapter 34
Chapter 34

06:08


Chapter 35
Chapter 35

02:37


Chapter 36
Chapter 36

07:56


Chapter 37
Chapter 37

04:25


Chapter 38
Chapter 38

04:36


Chapter 39
Chapter 39

05:12


Chapter 40
Chapter 40

05:05


Chapter 41
Chapter 41

04:12


Chapter 42
Chapter 42

07:03


Chapter 43
Chapter 43

03:11


Chapter 44
Chapter 44

04:07


Chapter 45
Chapter 45

04:34


Chapter 46
Chapter 46

03:35


Chapter 47
Chapter 47

06:05


Chapter 48
Chapter 48

03:46


Chapter 49
Chapter 49

05:40


Chapter 50
Chapter 50

05:17


Chapter 51
Chapter 51

04:20


Chapter 52
Chapter 52

04:51


Chapter 53
Chapter 53

04:51


Chapter 54
Chapter 54

04:17


Chapter 55
Chapter 55

05:23


Chapter 56
Chapter 56

04:56


Chapter 57
Chapter 57

03:06


Chapter 58
Chapter 58

06:29


Chapter 59
Chapter 59

05:40


Chapter 60
Chapter 60

04:48


Chapter 61
Chapter 61

04:44


Chapter 62
Chapter 62

05:08


Chapter 63
Chapter 63

06:53


Chapter 64
Chapter 64

05:41


Chapter 65
Chapter 65

06:17


Chapter 66
Chapter 66

07:27


Chapter 67
Chapter 67

05:29


Chapter 68
Chapter 68

05:00


Chapter 69
Chapter 69

03:58


Chapter 70
Chapter 70

04:58


Chapter 71
Chapter 71

03:01


Chapter 72
Chapter 72

05:18


Chapter 73
Chapter 73

04:36


Chapter 74
Chapter 74

04:06


Chapter 75
Chapter 75

05:59


Chapter 76
Chapter 76

07:04


Chapter 77
Chapter 77

03:16


Chapter 78
Chapter 78

06:30


Chapter 79
Chapter 79

03:38


Chapter 80
Chapter 80

04:17


Chapter 81
Chapter 81

03:25


Chapter 82
Chapter 82

00:31