Agency Trailblazer Podcast - The web design podcast-logo

Agency Trailblazer Podcast - The web design podcast

Arts & Culture Podcasts

Learn how to build a successful web design business. All our content is based around the 5 pillars of agency transformation. This podcast is proudly sponsored by Cloudways. See for privacy and opt-out information.

Learn how to build a successful web design business. All our content is based around the 5 pillars of agency transformation. This podcast is proudly sponsored by Cloudways. See for privacy and opt-out information.


United States


Learn how to build a successful web design business. All our content is based around the 5 pillars of agency transformation. This podcast is proudly sponsored by Cloudways. See for privacy and opt-out information.




#301 - How to run a lean agency - Lee Matthew Jackson

The last 12 months have forced business owners around the world to find new ways of delivering their products and services. For many this has lead to significant savings leaning on technology to help build leaner more efficient business models. Full show notes here :


#300 - Open source software for web designers - Lee Matthew Jackson

Proprietary software can get expensive and even the biggest commercial players are not always the best. Over the last 22 years I’ve used open source software either due to my budget or my love for the open source community. Full show notes here -


#299 - 9 productivity tools for your web design agency - Lee Matthew Jackson

Improved productivity is essential for any web design agency to grow and flourish. Poor communication and business workflows may be OK at the beginning but they will begin to erode the quality of your output and rob you and your team of countless hours. Full show notes here -


#298 - What I am grateful for this Christmas 2020 - Lee Matthew Jackson

Whilst 2020 has been a difficult year, there have still been things I can be grateful for. In our Christmas Special, I’d like to share with you some Christmas memories and some of the positives we’ve experienced from 2020. Full show notes here:


#297 - Setting goals and how to achieve them - Lee Matthew Jackson

Another new year is on the horizon, so let’s look at how we set goals for our business that are achievable and satisfying. As creatives we are very driven yet so often feel we’ve not met our true potential. This internal struggle erodes the joy we have in our achievements and leaves us feeling like we need to do more. Full show notes here -


#296 - Dealing with rejection - Lee Matthew Jackson

There is no worse feeling than your proposal being rejected by a prospective client. All those hours spent on it can't be recovered. 😭 The excitement you may have felt about the project dashed in an instant. Full show note:


#295 - What to ask during website discovery - Lee Matthew Jackson

Ever wondered what questions to ask during a basic website discovery? Worried you might not capture everything you need to put together a winning proposal? In this episode I share the essential questions we use for our initial website discovery. This helps us to collate enough information to create an accurate reverse brief and to establish a reasonable budget. Full show notes:


294 - Focus on what you are good at - Marcy Karpowitz

During the hard times, as a business owner the temptation is to chase something new. New tech, new business ideas, new markets and more. During the 2020 global pandemic, Marcy Karpowitz was able to double down and make what she does best work in significantly different times. Full show notes -


#293 - How to be productive during lockdown - Lee Matthew Jackson

For those folks used to the office environment, life has been turned upside down. No take out coffee, no chatting at the water cooler, no podcast on the commute and no cheesy banter being thrown across the room. Seeing the virtual head and shoulders of those you've grown close to over the years is not the same as being together. Here in the UK we are going through our second nationwide lockdown. I'll be honest with you... I am finding this one really difficult. I miss my team and getting...


#292 - How to start a web design business - Lee Matthew Jackson

You might be doing it all wrong! Hear me out. Did your design hobby become a business because people started offering you money for your services? This is how many web design agencies were born, including my own and that is where the problem begins. In this episode I will share with you some essentials for starting right. Set up your web design business for success with firm a foundation and with a clear strategy Full show notes -...


#291 - How to set boundaries (and why it is important) - Lee Matthew Jackson

Have you found yourself responding to emails late at night before bed? Do clients email you at the weekend expecting results first thing Monday? If these or similar scenarios ring true, then you have a boundary issue that could be affecting your health, your business, and your family life. Full show notes:


#290 - Own your market (and how to find it) - Brent Weaver

With times changing so significantly in 2020 and beyond, how can you build a business that owns its market? How do you discover the right market? How can you stand out and become an authority in your industry? These are all questions our wonderful returning guest, Brent Weaver tackles as we discuss us brand-new book "Get rich in the deep end". Full show notes:


#289 - Are you wasting time on social media? - Lee Matthew Jackson

Over the last five years we've grown a huge content library and spend countless hours writing, recording and showing up online. When it came to growing the team to help us support all that we do we suddenly realised that we had no measurement for success. How could we employ somebody when we'd have no way of measuring their effectiveness. Full show notes:


#288 - Discover what makes your agency different - Yash Shah

With so many web agencies, what makes you unique? What is it about your business that would attract clients to you rather than the competition? Like me you may have discovered that competing on price or extra services is not compelling enough to attract the right customers. Whilst the answer may be to create customer avatars and niche down, how does that work in the real world? Full show notes -


#287 - How to manage client expectations - Lee Matthew Jackson

So often our clients expect the world from us. Over time a line can be crossed and you find yourself at the beck and call providing help and support for things that are far outside your remit. What's worse is you may even be doing this free of charge in order to keep your client happy. Full show notes -


#286 - How I discovered my niches (Story time) - Lee Matthew Jackson

Your niche is not always obvious and it can take time to develop the experience, understanding and passion for a particular demographic. I share with you two occasions where I discovered my niche and how. Full show notes:


#285 - Getting the most from an online event - Jan Koch

With so many online events popping up, we have so much choice. How do we select the right events to attend and how do we ensure we get the most from them? Jan has been arranging online summits for many years and shares practical advice for getting the most out of attending an online event. He also deep dives into his own processes for planning an online summit. Full show notes:


#284 - How to stop working for free - Lee Matthew Jackson

There are many ways you may be working for free. Some are by choice, others are not so obvious. In this episode we explore ways you could be devaluing your service and missing out on opportunities to charge for your expertise. Full show notes:


#283 - Do you really need more leads? - Lee Matthew Jackson

"How do I generate more leads"? This is a common question in our community. In most circumstances I'd suggest you don't need more leads, you need better leads and a better nurture and conversion process. Full show notes:


#282 - Fake it till you make it? - Lee Matthew Jackson

You've heard the phrase "fake it till you make it"? Many agencies take this and feel they have to project an image of a large, vibrant, successful and global business that is going places. Others in the agency space try to establish themselves as authorities whilst they are struggling with the very things they teach. Full show notes: