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In Touch

BBC

News, views and information for people who are blind or partially sighted

News, views and information for people who are blind or partially sighted

Location:

London, United Kingdom

Networks:

BBC

Description:

News, views and information for people who are blind or partially sighted

Language:

English


Episodes

In Touch: Missed Appointments; Moving House

4/20/2021
Missed Appointments; Moving House

Duration:00:20:00

Missed Appointments; Moving House

4/20/2021
We speak to the woman whose sight deteriorated in the pandemic because her appointment was cancelled. And what are the very specific challenges for blind and visually impaired people when it comes to moving house? From labelling boxes to scoping out the new area, we hear from three listeners who've done it - and have some tips on how to make sure it goes smoothly.

Duration:00:18:52

Habilitation Report; Blind Footballer

4/13/2021
Habilitation gives young people who are visually impaired crucial life skills, such as mobility and auditory training, to help them develop confidence and live their lives. But a new report has laid bare the chronic shortage of habilitation officers and revealed a patchwork of services provided by local authorities in England. One local council provided habilitation support to just 3% of the children and young people with vision impairment in their area, and another provided this service to...

Duration:00:18:55

Guide Dog DNA; Blind Mountain Biker

4/6/2021
3,000 puppies are to have their DNA sequenced via sailva swabs in order to build a database that will help improve the success rate of fully established working guide dogs. The 'Born to Guide' project is being led by Dr Tom Lewis, who told us how the database will establish links between dog genetics, health and behaviour. And we meet Xavier Hopkins - the visually impaired mountain biker who makes a mental map of the courses he rides, before hurtling down them at very high speeds.

Duration:00:18:45

A Transport Special - Buses and Trains; Audio Cookbooks

3/30/2021
The Government's promised £3 billion pounds to transform bus services in England as part of its 'Bus Back Better' plan. But how much of the money is dedicated to improving accessibility? Our reporter Fern Lulham has been finding out whether services like talking buses are soon to become commonplace across the country. Meanwhile thousands of rail staff have been undergoing training to help them understand the appropriate help to offer people who are disabled. And find out what happens when...

Duration:00:18:46

Accessible Covid Information; Amazon Fresh; Telephone Betting

3/23/2021
Sarah Leadbetter, from Narborough in Leicestershire, is classed as clinically extremely vulnerable. However government correspondence advising her to shield was not sent in a format she could access - which she argued was discrimination. After her legal challenge, the government has agreed to review its communication with disabled people. While shops on the High Street are closing, Amazon has opened a new one - with a difference. Billed as 'contactless' and utilising the firm's app, shoppers...

Duration:00:18:50

Telephone Banking; TikTok Trolls

3/16/2021
The way banks work has been hugely affected by Coronavirus, with customers encouraged to go online and keep visits to the already dwindling number of branches to a minimum. Telephone banking has also changed, with an increased reliance on voice-activated technology rather than keypad entry. We ask whether those changes have helped with accessibility. And following our recent story about the online trolls who doubted the existence of Helen Keller, we hear from one user of social media who's...

Duration:00:18:43

Braille library upgrade; Census 2021; Charles Bonnet Syndrome

3/9/2021
The RNIB have announced big changes to their braille library service. From next month braille books will be smaller, slimmer and newly printed on demand. Users won't even have to return the books but can instead choose to upgrade by buying a more robust spiral-bound version. The new Census 2021 forms are dropping through letterboxes and the organisers, the Office for National Statistics, are promising it will be the most accessible yet. We'll hear from their Deputy National Statistician Iain...

Duration:00:18:44

Testing your vision at home with Moorfield Eye Hospital's app; More tips from writers

3/2/2021
When attending hospital appointments became so difficult during the pandemic, Moorfields Eye Hospital developed an app that allows you to keep track of your vision at home. It links the user up with a specialist who can monitor the results for any changes and decide whether a face-to-face appointment is really necessary. We get the verdict of one listener who's been using it. And after our recent interview with visually impaired writers sharing their experiences of getting published, we hear...

Duration:00:18:49

The Death Of Blind Rail User Cleveland Gervais

2/23/2021
We focus on the death of Cleveland Gervais. Cleveland was blind and, one year ago, he fell from the platform edge and was struck by a train at Eden Park Station in South East London. There was no tactile paving strip on the edge of the platform he fell from. The Rail Accident Investigation Branch has now released its report into what happened. We hear from the Chief Inspector of Rail Accidents Simon French, Cleveland's partner Sekha Hall, rail safety expert Clive Wood from Guide Dogs and...

Duration:00:19:04

A Legal Battle Over The Accessibility Of Covid Information; The Helen Keller Doubters

2/16/2021
We hear from Sarah Leadbetter who's mounted a legal challenge over inaccessible Covid related information. She argues the government did not give her accessible details about shielding. She's now been granted a judicial review at the High Court. And the famous life of the American deaf-blind author and disability rights activist Helen Keller is well documented. So why have doubts emerged online, particularly among younger people, that cast doubt on all she achieved? We'll hear from visually...

Duration:00:18:19

Assisted Guidance On London Underground; Audio Description For On-Demand TV

2/9/2021
Transport For London's Mark Evers talks to Peter White about why their physical assisted guidance keeps being withdrawn. Now it's reinstated again, will they be able to keep it that way? And our reporter Johnny Cassidy looks at the world of the binged TV box set. Why isn't audio description available on every episode when a box set is placed on an on-demand TV service? Channel 4 took some time to make audio description available via its All 4 service for every episode of its new hit show...

Duration:00:18:42

Covid Vaccination Experiences and RNIB London Move

2/2/2021
We hear from In Touch listeners who've now had the first of their Covid vaccinations. How did they hear about where to go? What was the process like when they actually got the jab? And the RNIB has announced it's selling off its London HQ. The search is on for smaller London premises. RNIB Chief Executive Matt Stringer tells us why they need to make this move. PRESENTER: Peter White PRODUCER: Mike Young

Duration:00:19:01

Covid Testing & Vaccinations: What You Need To Know

1/26/2021
Peter White hears some of the problems being experienced by visually impaired people when it comes to getting tested for Coronavirus. And how to make sure you know when it's your turn to get a vaccination. Among our guests is GP Dr. Anshumen Bhagat and Sarah Lambert from the RNIB. There's a link on this programme page to the RNIB website for further guidance when it comes to getting an accessible Covid test. PRODUCER: Mike Young.

Duration:00:19:02

It's All About The Apps

1/19/2021
Two of our reporters, Fern Lulham and Emma Tracey, tell Peter White about the apps they use in their daily lives. And we hear from the boss of StitchFix UK about their efforts to make online clothes shopping easier if you're visually impaired. Fern Lulham has also featured on the BBC World Service Digital Planet programme to talk about "Blindness In The Digital Age". You can hear more of that programme here: https://www.bbc.co.uk/programmes/w3csz994 IN TOUCH PRODUCER: Mike Young

Duration:00:18:58

The New "Passenger Assist" App For Rail Users; Royal Art Works On Show

1/12/2021
The UK railway industry's new "Passenger Assist" app is finally being launched in March. It was supposed to be introduced in 2019. We hear from the app's designers and from a visually impaired rail user who's given the app a try. And the new descriptive Zoom sessions opening up access to royal artworks. PRESENTER: Peter White PRODUCER: Mike Young

Duration:00:18:55

A Paralympics Special

12/29/2020
We hear from some of the people affected by the delayed Paralympic Games after Covid restrictions led to Tokyo 2020 being postponed. Can the games really go ahead in 2021? Looking ahead to the 2021 games are Paralympics GB’s Chef de Mission Penny Briscoe, judo stars Chris Skelley and Dan Powell, 2016 gold medal winning runner Libby Clegg and Tim Reddish from the International Paralympic Committee Governing Board. PRESENTER: Peter White PRODUCER: Mike Young

Duration:00:20:03

A Writers' Special

12/22/2020
Peter White speaks to three visually impaired writers about how they got started. What tips do they have for someone hoping to get published themselves as a poet, a playwright or novelist? What part does blindness play in their creative work? Our guests are Claudine Toutoungi, Mandy Redvers-Rowe and Tanvir Bush. PRODUCER: Mike Young

Duration:00:20:15

The RNIB's New Chair Of Trustees Anna Tylor

12/15/2020
Anna Tylor, the new Chair of Trustees at the RNIB, talks to Peter White. She's joined the charity after its gone through reputational and financial challenges in recent years. Anna has previously chaired the Vision Foundation and Dyslexia Action. PRODUCER: Mike Young

Duration:00:18:48

Accessible Town Centres; A New Guide Dog During The Pandemic

12/8/2020
The battles to get our town and city centres more user friendly for the visually impaired. What can we learn from Australia? Brisbane based accessibility expert John MacPherson is our guest. We hear from Peter Osborne of Guide Dogs about the renewed efforts to link up animals and owners during the pandemic. PRESENTER: Peter White PRODUCER: Mike Young

Duration:00:18:52