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186: How to Get More Clients without Paid Ads with Marc Mawhinney

Marc Mawhinney is a lifelong entrepreneur who helps coaches get more clients (without paid advertising)! He achieves this with his coaching programs; his podcasts (Natural Born Coaches and The Marc Mawhinney Show); his Facebook group The Coaching Jungle, and his exclusive print newsletter Secret Coach Club. He's been a speaker at events like Social Media Marketing World, frequently makes media appearances and contributes for You can learn more about Marc at...


185: How to Go Where Your Customers Are (Without Being Sales) Part 2 - Freedom Friday

Following up to Episode 182 where I set out to visit 10 apartment complexes of where my ideal clients might be, this episode shares the preliminary results. And they were very surprising! Sometimes you just have to ASK. Because if you never ask, the answer is already NO.


184: The Easiest Way to Have a 95% Better Chance of Achieving Your Goals - What's Working Wednesday

Here's something that's really working for my dog walking business and my coaching/consulting business. Napoleon Hill defined mastermind as “The coordination of knowledge and effort of two or more people, who work toward a definite purpose, in the spirit of harmony.” The two biggest game changers in Masterminds are: 1. Accountability 2. Getting to where you want to go MUCH quicker.


183: Pivoting a Service Business into a Product Business

Jay is a partner at a startup consulting agency called Arizona Bay and the founder of a SaaS company called CloudSponge. He helps entrepreneurs fund, build and scale their startups with a particular focus on people who are trying to pivot from services to product businesses. He has launched several of his own product businesses from his own services company and he's talking with us today to see if he can help our listeners do the same. In my conversation with Jay, we first chat about how he...


182: How to Go Where Your Customers Are (Without Being Salesy) - Freedom Friday

Switching things up a little bit on the podcast! Starting today, my Freedom Friday episodes will now begin to document my journey as a local business owner as well! As you might now, I own a dog walking business and am a partner in a landscaping business. So I'm going to share with you what's going on each week to inspire you, help you and give you some insight into problems I might run into so you can avoid them :) In today's episode, I discuss how to go where your customers are without...


181: One of the Easiest Ways to Improve Your Customer's Experience - What's Working Wednesday

How often do we have businesses call us just to check in and see how things are going? The answer? Not very often...if ever! So since nobody is doing it, that sounds like a great opportunity to me! Here's one of the easiest ways to start improving your customer's experience today!


180: How to Build Your Dream Life & Your Dream Business with Jim Palmer

Jim Palmer is a marketing and business building expert. He is the founder of the Dream Business Academy and Dream Business Coaching and Mastermind Program. Jim is the host of Dream Business Coach TV, and the Dream Business Radio Podcast. Jim is a serial entrepreneur and creator of No Hassle Newsletters, No Hassle Social Media, Concierge Print and Mail on Demand Success Advantage Publishing, Custom Article Generator just to name a few! Jim is also the acclaimed author of Just Say Yes Create...


179: How to Get Back to Doing What You Really Love - Freedom Friday

You started your business because you have a passion for the service or product and you're probably pretty damn good at it. And, what better way to get rid of a boss than to follow your passion. After all, they say "Do what you love and you'll never have to work a day in your life!" Until you end up doing a bunch of things that you hate that go with running a business. How do you focus just on what you love? Listen to this episode and I dig into it! :)


178: How to Save 100's of Hours Each Year on Recruiting - What's Working Wednesday

Just like any local business, it's all about the people that are out there delivering your service. And, as you know, it's usually a constant struggle to hire the right people for your team. We try Craigslist. We try Indeed. We scrape around and find other places to post...and then have to weed through a bunch of applicants that don't fit. Those days are gone with JazzHR. Streamline and automate your application process so you're only spending time ON HR tasks that move the needle.


177: How to Employ, Empower & Retain Millenials in Your Business with Lee Caraher

Lee Caraher is the CEO of Double Forte PR & Digital Marketing; an acclaimed communication strategist, shes known for her practical solutions to big problems. Her company works with some of the top consumer and technology brands in the country. Lee is the author of Millennials & Management based on her experience with failing and then succeeding at retaining Millennials. Her second book, The Boomerang Principle was published in April 2017. Lee has a reputation for building cohesive, high...


176: The Easiest Way to Improve Your Customers' Experience - Freedom Friday

So many times in business, we get so far into the weeds and we just do what makes sense to us and what's easier for us...and we totally neglect how this could impact the customer experience. We just assume that since it makes sense to us, it makes sense to everybody. But that's not the case. If we start to make sure every system we implement improves the customer experience, we will win...big!


175: How to Never Have to Save Another Receipt Again - What's Working Wednesday

Are you one of those business owners who saves all of their receipts and enters them into QB once every 3 months? And then you realize that you’ve lost more than a few receipts and don’t remember what you bought that day? Or, even if you do track your expenses diligently, do you want to make it more efficient? Check out ReceiptBank and never have to save a receipt again!


174: How to Integrate Print & Digital Marketing With Success - Ryan Cote

Ryan Cote is the Director of Digital Services and Partner at Ballantine, a thirdgeneration family-owned direct mail and digital marketing company based out of Fairfield, NJ. With Ballantine since 2003, a family-owned business started in 1966 by his grandfather and great-uncle, Ryan now manages the growing digital marketing division. From lead generation to marketing strategy for small businesses, Ryan and his company rise above the get featured-quick schemes so often attributed to digital...


173: Why You Need to Start Showing More Appreciation - Freedom Friday

No matter what business own, you need people in order to scale. If it's just you, you're simply self-employed...which is sexy until you realize that if you're not working, you're not getting paid. Sounds like a J-O-B to me! So how do you keep employees longer than most while having them provide a GREAT service? Showing your appreciation...often!


172: How to Never Write the Same Email Twice Again - What's Working Wednesday

Do you ever get sick of replying with the same response over and over via email? Many of your customers have the same question which requires the same answer? Well, if you're a Google/GMail user, this is your jam!


171: How to Revolutionize the Way You Manage Employees with Christian Brondum

Christian Brøndum is the CEO of Planday. He started his professional career in IBM at age 19 and held a number of international management positions over the next 10 years. On the side, he completed an MSc in International Marketing and Management from Copenhagen Business School. Next followed 5 years as Partner and management consultant in Quartz, but eventually Christians fundamental interest in growing ideas and entrepreneurship resulted in him taking on a role as investor and partner...


170: Do You Actually Know What Your Employees' Goals Are? - Freedom Friday

Have you ever actually sat down with your employees individually to get to know them and figure out what their personal and professional goals are? If you not, you should...and definitely listen to this podcast :) If you have, do you have a system in place to do it regularly? Your job as the owner is to be your employees' #1 cheerleader to help them achieve these goals. You do that...and you'll have the highest performing team out there :)


169: The Easiest FREE Way to Start Creating Standard Operating Procedures - What's Working Wednesday

Gone are the days of taking 100 screenshots to show someone how to do something. Gone are the days of telling someone to do something and they do it wrong. Leveraging a tool like LOOM will solve these problems. Loom is a FREE video & screen recorder that you can use to create SOP's, How To Videos, answer questions and much more. Check it out! It's FREE!


168: How to Make Your Business Irresistible to Your Customers with Jeffrey Shaw

Having a keen eye isnt just for what one sees, but also for what one senses. Having been one of the most sought-after portrait photographers in the U.S. for more than three decades, Jeffrey Shaw, a.k.a. the Lingo Guy, uses this honed intuition to empathize to teach entrepreneurs how to attract their ideal customers by speaking their Secret Language. Jeffrey is host of the popular business podcast Creative Warriors, a nationally acclaimed keynote speaker, a business coach for...


167: Why We Need to Stop Making New Year's July - Freedom Friday

We are officially more than halfway through the year so I figured I'd check in on your New Year's Resolution? Yeah, didn't think so! Over 80% of NYR's are toast by February. Why? Because in reality, it's simply an excuse to not do something today and instead wait until the New Year. How can we make real progress? By listening to today's show :)