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Chats with Jason

Business & Economics Podcasts

The Chats with Jason show is dedicated to helping entrepreneurs, business owners, and leaders discover new strategies and ideas to grow their businesses, to achieve more – more impact, more freedom, and more profit. Each episode features interviews with industry experts, thought leaders, and successful entrepreneurs who share their insights and experiences on how to breakthrough and be more impactful. The show covers a wide range of topics, including marketing, sales, customer service, customer experience, employee experience, products, leadership, and more.

Location:

United States

Description:

The Chats with Jason show is dedicated to helping entrepreneurs, business owners, and leaders discover new strategies and ideas to grow their businesses, to achieve more – more impact, more freedom, and more profit. Each episode features interviews with industry experts, thought leaders, and successful entrepreneurs who share their insights and experiences on how to breakthrough and be more impactful. The show covers a wide range of topics, including marketing, sales, customer service, customer experience, employee experience, products, leadership, and more.

Language:

English


Episodes
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How to Remember Names: Memory Expert's 3-Step Method

1/20/2025
Discover the proven three-step method (Look, Listen, Link) to remember everyone you meet! Bob Miller, former magician turned memory expert and author of "Remember The Room," shares his secrets for instantly remembering names at networking events and business meetings. Learn practical tips for converting names into memorable images, creating lasting impressions, and building better business relationships. Whether you're a networking pro or struggle with names, these game-changing memory techniques will transform how you connect with people! #MemoryTechniques #NetworkingTips #BusinessSkills #PersonalDevelopment #RememberNames Follow Jason S Bradshaw: Website: https://jasonsbradshaw.com/ LinkedIn: https://www.linkedin.com/in/jasonsbradshaw/ Facebook: https://www.facebook.com/jasonsbradshaw Instagram: https://www.instagram.com/jasonsbradshaw/ Twitter/X: https://x.com/jasonsbradshaw Follow Bob Miller: Website: https://www.memorymagic.info/ Workshop Emails: https://memorymagic.info/email LinkedIn:https://www.linkedin.com/in/bob-miller-9a8453337/ X/Twitter: https://x.com/BobMillerAuthor Buy the book - Remember The Room: How to Remember Everyone You Meet at an Event: https://a.co/d/bftkZ9s

Duration:00:22:21

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Amazon Expert And Author Isaac Kuhlman on Building Million-Dollar

1/13/2025
In this episode of Chats With Jason, Amazon FBA expert and bestselling author Isaac Kuhlman shares how he transforms struggling businesses through customer-focused strategies. Learn how prioritizing customer experience over sales helped turn losses into consistent profits. Kuhlman demonstrates that business success comes from solving customer problems and creating exceptional experiences, not just selling products. #CustomerExperience #BusinessGrowth #Marketing #AmazonFBA #BusinessSuccess Follow Jason S Bradshaw: Website: https://jasonsbradshaw.com/ LinkedIn: https://www.linkedin.com/in/jasonsbradshaw/ Facebook: https://www.facebook.com/jasonsbradshaw Instagram: https://www.instagram.com/jasonsbradshaw/ Twitter/X: https://x.com/jasonsbradshaw Follow Isaac Kuhlman: Website: http://isaackuhlman.com/ LinkedIn:https://www.linkedin.com/in/isaackuhlman/ Facebook: https://www.facebook.com/isaac.kuhlman Instagram: https://www.instagram.com/isaackuhlman/ YouTube: https://www.youtube.com/@theoriginalamazoncoach Buy the book - You Are a Great Marketer: You Just Don't Know It: https://a.co/d/3Ul5CG1

Duration:00:29:19

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Revolutionizing Marketing Strategy: No BS Approach with Dave Mastovich

1/6/2025
Join host Jason S. Bradshaw and marketing expert Dave Mastovich as they dive into the world of "No Bullshit Marketing."In this eye-opening episode, learn how to systematically gather customer insights, leverage employee marketing, and transform your business through effective marketing strategies. Dave shares his experience growing UPMC from $1B to $10B, and reveals why both corporate leaders and entrepreneurs struggle with marketing effectiveness. Discover the untapped power of referral marketing and why treating employees as marketing assets can be your biggest differentiator. Follow Jason S Bradshaw: Website: https://jasonsbradshaw.com/ LinkedIn: https://www.linkedin.com/in/jasonsbradshaw/ Facebook: https://www.facebook.com/jasonsbradshaw Instagram: https://www.instagram.com/jasonsbradshaw/ Twitter/X: https://x.com/jasonsbradshaw Follow Dave Mastovich: Website: https://davidmmastovich.com/ LinkedIn: https://www.linkedin.com/in/davidmmastovich/ Buy the book - No Bullshit Marketing here: https://a.co/d/izPkcfr

Duration:00:27:57

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HOW AI CAN HELP YOU MAKE BETTER BUSINESS DECISIONS

12/5/2024
Embrace AI: Transforming Entrepreneurship and Human Collaboration In this episode, Jason sits down with Ken, the author of 'There is AI In Team: The Future Of Human Augmented Human And Non Human Collaboration.' They explore the impact of AI on various spheres of life, especially for entrepreneurs who can leverage AI to perform tasks efficiently and cost-effectively. Ken explains the evolution of AI, its longstanding presence since the early days of computing, and the significant role of generative AI in leveling the playing field. They discuss how AI enhances productivity by automating mundane tasks, doing research, and providing insights. While addressing concerns like bias in AI and the potential for job displacement, Ken emphasizes the importance of humans in guiding AI and ensuring ethical governance. He advocates for embracing and understanding AI to unlock its full potential, encouraging entrepreneurs and businesses to stay curious and leverage AI to accelerate growth and innovation.

Duration:00:30:22

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Navigating Leadership: Lessons from a Maverick Navy Captain

6/3/2024
In this engaging episode, Jason welcomes Brett Crozier, a Maverick Navy Captain, to discuss his best-selling book, 'Surf When You Can: Lessons in Life, Loyalty, and Leadership from a Maverick Navy Captain'. Brett shares insights from his remarkable 30-year Navy career, including the pivotal moment on the USS Theodore Roosevelt during a COVID-19 outbreak. The discussion also includes his reflections on leadership, the importance of building trust within a team, and how he stays grounded by spending time with family and surfing. Brett emphasizes the value of kindness in leadership and encourages involvement in local nonprofits for personal growth and community impact. #ex #employeeexperience

Duration:00:33:24

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Beyond Political Correctness: The Real Impact of Diversity and Equity

3/24/2024
In this thought-provoking episode titled "Beyond Political Correctness: The Real Impact of Diversity and Equity," our host Jason S Bradshaw welcomes Advita Patel, a co-author of the best-selling book "Building a Culture of Inclusivity." Together, they delve deep into the essence of diversity, equity, and inclusion (DEI), challenging the notion that these concepts are mere political correctness or hype. Advita passionately argues that at the core of DEI lies the simple, yet profound, goal of ensuring every individual feels included and valued in their respective environments—be it at work, home, or in social settings. The conversation explores the misconception surrounding DEI initiatives as politically driven, with Advita emphasizing that true inclusivity goes beyond politics, aiming to make genuine human connections and foster environments where everyone can thrive. She highlights the book's focus on practical ways to leave people better than we found them, advocating for small, daily actions that collectively drive significant change. Jason and Advita address the critical role of leaders in creating inclusive spaces, the importance of visibility in breaking down barriers, and the transformative power of asking curious questions to challenge our biases and assumptions. They also discuss the legal and ethical pitfalls of tokenistic approaches to diversity, instead advocating for intentional representation that mirrors the diverse customers and communities served by organizations. The episode culminates in a call to action for listeners to embrace curiosity and seek diverse perspectives, reinforcing the message that inclusion is not a transactional effort but a transitional journey towards a more equitable society. Advita leaves us with a powerful reminder to always choose hope over fear, inviting us to make inclusivity a lived, everyday value.

Duration:00:29:09

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Building a More Inclusive World: The Power of Employee Resource Groups

2/14/2024
In this episode, Jason S Bradshaw had the pleasure of speaking with Alyssa Dver, who describes herself as a confidence crusader, Neuro Nerd, and Success Equalizer. Alyssa, who has delivered compelling TEDx talks and authored eight bestselling books, shares her insights on the transformative power of Employee Resource Groups (ERGs) and the science of confidence. Alyssa introduces us to the concept of ERGs, tracing their origins back to the 1960s and highlighting their evolution into vital structures within global organizations. She explains how these groups, formed around common affinities, play a crucial role in enhancing workplace diversity, employee engagement, and innovation. Alyssa's work with the ERG Leadership Alliance (ELA), which boasts 25,000 members from multinational brands to small entities, emphasizes the importance of these groups in creating a supportive and inclusive work environment. Furthermore, Alyssa discusses the critical role of executive sponsors in the success of ERGs. She outlines four key responsibilities: securing funding, providing leadership guidance, advocating for the group, and showing visible support. These actions, she argues, are essential for fostering a culture of diversity and inclusion that benefits both employees and the organization. Transitioning to the topic of confidence, Alyssa shares her personal journey that led her to become a confidence expert. She describes how a crisis involving her son's health propelled her into the world of brain science, eventually shaping her mission to teach people how to harness their own confidence. Alyssa emphasizes that confidence is a skill, not a trait, and can be developed through practice and awareness. As the conversation unfolds, Alyssa provides actionable advice for practicing the skill of confidence, stressing the importance of recognizing one's physical cues of insecurity and taking deliberate action to address them. She reminds listeners that they have control over their confidence and, by extension, their brain, urging them to take the first step towards empowerment. The episode concludes with Alyssa offering encouragement to the audience to recognize their ability to control their confidence and take action to improve their lives. This conversation not only illuminates the intersections between confidence, leadership, and diversity but also provides listeners with practical strategies for personal and professional growth. Alyssa has authored multiple books, including Confidence is a Choice: Real Science. Superhero Impact - get a copy here https://amzn.to/3OGfHf1

Duration:00:28:27

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The Human Element: Navigating Talent Acquisition in the Digital Age

2/13/2024
In this episode, Jason S Bradshaw delves into the evolving landscape of talent acquisition, retention, and the pivotal role of the candidate experience with Craig Fisher, CEO of TalentNet Media and author of the bestseller "Hiring Humans: Attract, Convert, and Retain Top Talent in the Age of Automation". Fisher's journey from pharmaceutical sales to a thought leader in recruitment highlights the continuous evolution of the recruitment space, especially in adapting to changes like the dot com bubble and the advent of platforms like LinkedIn. Fisher emphasizes the importance of authenticity in employer branding and the candidate experience, critiquing the reliance on gaming the applicant tracking systems (ATS) and underscoring the value of a straightforward, human-centric approach. He shares insights from his extensive experience, including the significance of personal branding for employers, employee testimonials' impact on candidate and consumer perceptions, and practical advice on improving the candidate journey by self-applying to one's own job listings. The discussion further explores the integration of commercial outcomes with HR initiatives, highlighting the necessity for HR to present itself as a revenue center rather than a cost center. Fisher argues for a more personalized, human approach in employee engagement, akin to customer experience strategies, and addresses the implications of AI in recruitment, advocating for its role as a tool rather than a replacement for human interaction. This episode is a treasure trove of actionable insights for HR professionals, recruiters, and business leaders aiming to navigate the complexities of attracting and retaining top talent in an era where the human touch becomes increasingly invaluable amidst technological advancements. #customerexperience #cx #employeeexperience #ex #businessgrowth You can get a copy of Hiring Humans: Attract, Convert, and Retain Top Talent in the Age of Automation here https://amzn.to/3SHnbzs

Duration:00:25:50

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Breaking the Mold: Creative Strategies for Recruitment and Retention

1/31/2024
In this episode, Jason S Bradshaw has a fascinating conversation with Jennifer Sheets, the CEO of Masterstaff Incorporated and author of the best-selling book, "The Human Capital Lifeline: Revolutionizing Corporate Success, One Employee at a Time." Jennifer's shares her motivation behind writing her first book, "Complete frustration," as she observed the detrimental effects of large corporations on the human aspect of employment. Jennifer emphasizes the misconception around the labor shortage, asserting that it began in the early 2000s and the pandemic merely unveiled ongoing issues. The discussion shifts to technology and AI in HR processes. Jennifer challenges the blind reliance on AI, highlighting its limitations in discerning information and the potential consequences of automating critical decisions. They touch on the "Great Resignation" of 2021 and its link to the failure of recruitment technologies. Jennifer and Jason explore the importance of individuality in recruitment and the need for tailored approaches in hiring. They stress the significance of understanding the uniqueness of each business arm and location. Jennifer shares insights on creative retention strategies, emphasizing the need to know competitors and be flexible with benefits to address the diverse needs of employees. Jennifer encourages listeners to document the traits that make successful employees stay, enabling better replication of those qualities in future hires. She urges companies to learn from others' mistakes, study low-retention businesses, and get creative with tailored strategies to retain talent. To stay connected with Jennifer Sheets, listeners can check out the "Master the Workforce" podcast on platforms like Spotify and iHeartRadio. You can get a copy of Jennifier's book The Human Capital Lifeline: Revolutionizing Corporate Success One Employee at a Time here https://amzn.to/3HERbaf

Duration:00:31:16

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Decoding Product Led Growth Marketing

1/30/2024
In this insightful episode, host Jason S Bradshaw sits down with Steve Lachance, renowned author of "Marketing for Product Led Growth," to decode the intricate world of Product Led Growth (PLG) and the indispensable role of empathy in modern marketing. The conversation kicks off with Steve's journey as an author, shedding light on the challenges he encountered and the inspiration behind his bestselling book. The duo navigates through the essence of PLG, exploring its prerequisites and real-world applications. Steve shares a compelling anecdote from his time in the cybersecurity sector, providing a tangible example of how PLG principles can be applied to diverse industries. The heart of the episode lies in the discussion around empathy in marketing. Steve passionately advocates for understanding customers at a profound level, addressing both expressed and unarticulated needs. Practical tips for marketers abound, with Steve offering actionable advice on achieving product-market fit and fostering genuine customer connections. The episode concludes with a forward-looking framework for marketers and a call to prioritize ecosystem outreach and authentic conversations with customers. You can get a copy of Steve's book Marketing for Product-Led Growth: Become a Company Leader through Credibility and Empathy here https://amzn.to/48YTIIf

Duration:00:32:10

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Human-Centric Content Mastery

1/21/2024
In this engaging podcast episode, Jason S Bradshaw welcomes Purna Virji, author of the bestselling book "High Impact Content Marketing: Strategies to make your content intentional, engaging, and effective." Purna shares insights into the motivation behind writing her book, emphasizing her desire to help individuals enhance their content marketing efforts. With a diverse background that includes agency work, startup experience, and roles at a search engine and social media company, Purna identifies common challenges faced by businesses of all sizes in creating standout content. The conversation takes a turn to the role of AI in content marketing. Purna provides a thoughtful perspective, highlighting the importance of focusing on what doesn't change—human behavior. She advises prioritizing emotional intelligence over artificial intelligence, acknowledging the evolving landscape while cautioning against over-reliance on algorithms. Moving forward, Purna delves into practical strategies for understanding and connecting with audiences. She advocates for collaboration between marketing and sales teams, emphasizing the value of direct customer conversations. Purna encourages marketers to speak not only with current customers but also with those who almost made a purchase, gaining valuable insights for refining content strategies. The episode concludes with a discussion on measuring content marketing success. Purna introduces the concept of backward design, stressing the importance of defining desired outcomes before creating content. Listeners are encouraged to align content with business goals and plan strategically to achieve long-term benefits. Connect with Purna on LinkedIn: https://www.linkedin.com/in/purnavirji/ Twitter: https://twitter.com/purnavirji Get a copy of her book at https://amzn.to/4274cCF

Duration:00:24:37

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Hacking Bureaucracy: Insights and Strategies for Getting Things Done

1/2/2024
Hacking Bureaucracy: Insights and Strategies for Getting Things Done is a best-selling book that offers practical advice for navigating and hacking the bureaucratic systems that exist in both big businesses and small organizations. In this episode, Jason (Jason S Bradshaw) interviews Marina Nitza, one of the co-authors of the book. Marina shares her experiences working in the federal government and how she discovered that it is possible to make changes and get things done within bureaucratic systems. She discusses various tactics for hacking the bureaucracy, including looking between the silos, being your own customer, and using the bureaucracy against itself. Marina also emphasizes the importance of owning the process end-to-end, measuring its effectiveness, and creating avenues for feedback. Additionally, she highlights the need for a well-functioning bureaucracy that recognizes decision-making processes and incentives. Finally, Marina explains the role of a crisis engineer and how crises can be leveraged to drive positive change within an organization. You can get a copy of her book at https://amzn.to/3TGrPzX

Duration:00:25:31

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Mentorship Unleashed

12/26/2023
In this captivating episode, Jason ( Jason S Bradshaw) engages in a dynamic conversation with Scott Jeffrey Miller, the celebrated author of "The Ultimate Guide to Great Mentorship." Join us as we unravel the intricacies of mentorship, exploring Scott's rich career, the 13 pivotal roles mentors can play, and practical tips for becoming an influential model. Connect with Scott Jeffrey Miller: Website: scottjeffreymiller.comGet his latest book at Book Website: https://amzn.to/41B0mS6

Duration:00:24:47

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C-Suite Wisdom

12/6/2023
In this episode, Jason ( Jason S Bradshaw) sits down with David (David Dodson), the accomplished author of "The Manager's Handbook," to delve into the profound insights shared in his Wall Street Journal and USA Today bestselling book. The conversation unfolds around the book's genesis, driven by David's frustration as a former CEO with the lack of concise managerial resources available. Listeners are treated to an exploration of the five essential characteristics that differentiate successful managers, offering actionable steps for building effective teams, maintaining focus, and improving decision-making. The episode pivots to an in-depth discussion on the crucial theme of "willingness to seek and take advice." David reveals how this trait is a common denominator among accomplished leaders, drawing examples from business icons like Steve Jobs and Jeff Bezos. The conversation transitions seamlessly to the intricacies of setting and adhering to priorities, unraveling the significance of a structured process and the role of culture, strategy, and execution in organizational success. The episode concludes with actionable takeaways, including a practical tip to reclaim precious time by optimizing meeting durations and a promise that specific chapters from the book can unlock two hours of daily productivity. Don't miss this insightful journey into the heart of effective leadership and managerial excellence. You can connect with David at these locations Website https://daviddodsonauthor.com/ LinkedIN https://www.linkedin.com/in/david-dodson-author-investor/ X https://twitter.com/davedodson307?lang=en You can get a copy of David's book The Manager's Handbook here https://amzn.to/3sXqb21

Duration:00:30:50

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Mastering Change: Unveiling the Key Questions for Success

11/30/2023
Join us in this insightful episode as Jason ( Jason S Bradshaw) interviews Dr Lynn Kelley, the author of the groundbreaking book "Change Questions: A Playbook for Effective and Lasting Organizational Change." Lynn shares her wealth of experience in navigating organizational change and provides invaluable insights into the 11 key questions that can make or break a change initiative. Learn how acknowledging the probability of failure and how doing the upfront work can significantly increase your chances of leading successful and sustainable change in any organization. Don't miss this episode packed with practical advice and real-world examples to master the art of change leadership. You can get a copy of Change Questions: A Playbook for Effective and Lasting Organizational Change here. You can follow Lynn's work here https://www.linkedin.com/in/lynnkelleychange/

Duration:00:30:12

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Breaking the Silence: Tackling Customer Abuse and Transforming Experiences

11/27/2023
In this compelling episode, Jason (Jason S Bradshaw) sits down with Ivo (Ivaylo Yorgov), a seasoned expert in customer experience transformation. As they dive into the conversation, Ivo shares his passion for helping businesses evolve through intentional focus on customer experiences. The dialogue unfolds with insights into Ivo's recent book, "The Abusive Customer: Breaking the Silence Around Customer Aggressive Behavior," where he explores the often-overlooked challenges of handling aggressive customers within the service industry. The discussion takes an intriguing turn towards the impacts of the pandemic on customer behavior, especially in the UK and the US, and the global rise of impolite interactions. Ivo sheds light on his unexpected journey into researching customer abuse, revealing how it became a significant issue affecting over 50% of the global population working in service contexts. Transitioning into actionable advice, Jason and Ivo explore strategies for handling abusive customers. Ivo emphasizes the importance of assertiveness, staying calm, and focusing on problem-solving rather than emotional reactions. The conversation also delves into Ivo's insights on proactive customer experience transformations, emphasizing leadership buy-in, quick wins, and continuous reinforcement. Tune in for a thought-provoking episode packed with practical tips on transforming customer experiences and navigating the challenges of customer abuse in the evolving business landscape. You can connect with Ivo on LinkedIN at https://www.linkedin.com/in/ivayloyorgov/ You can get a copy of his book The New Customer Experience Management at https://amzn.to/4a9hGlh You can also get a copy of his book The Abusive Customer at https://amzn.to/46tG4Lj

Duration:00:32:23

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Outsmart The Competition

11/12/2023
In this episode, Jason ( Jason S Bradshaw ) chats with Mayur (Mayor Palta), a seasoned strategist in outcompeting rivals, uncovering secrets on navigating intense business landscapes. Mayur dives into the heart of his book, "Outcompete," detailing the genesis behind its inception. He shares a vivid personal account of his earlier entrepreneurial journey, surviving and learning from a fierce price war in India's telecom sector. Mayur's comprehensive experience, spanning Silicon Valley giants to startups, unveils the crux of his book—a distilled guide to embrace competition intelligently. The 'Outcompete Operating System' emerges as a core framework, emphasizing the 'know, do, be' mantra. This concise strategy demystifies not just identifying business vision but understanding 'how' to manifest it effectively. The conversation navigates through seven strategic principles critical for contemporary businesses, exploring a landscape where cooperation and competition intertwine. Mayur emphasizes creating a new market category—comprising unification and reinvention—as a tool to drive differentiation. Moreover, he touches on the transformative power of artificial intelligence in the business realm. Mayur hints at an upcoming book, 'Outcompeting in the Age of AI,' envisioning a future where AI deeply integrates with core business strategies. He emphasizes the need for understanding and leveraging AI, not to replace but to augment human strategy. The podcast ends with a compelling takeaway—encouraging curiosity about competitors to stimulate business growth and excellence. Mayur's insights echo a vital truth: competitors can be the driving force for sustainable competitive success. This episode showcases Mayur's expertise, focusing on not just surviving competition but thriving in it. His anecdotes, strategic insights, and future-focused vision offer a blueprint for businesses, emphasizing proactive learning and the art of intelligent competition. You can connect with Mayur on LinkedIn at https://www.linkedin.com/in/mayurpalta/ His website is https://mayurpalta.com/ You can also follow Mayur on X at https://twitter.com/mayurpalta Mayur also regularly contributes on Medium at https://medium.com/@mayur_67509 You can get a copy of Outcompete at https://amzn.to/3u9VAhY

Duration:00:28:58

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Confidence, Rejection, and Sales

11/8/2023
In this engaging podcast episode, host Jason ( Jason S Bradshaw) welcomes Alison Mullins, an accomplished author, sales expert, and a connoisseur of stone surfaces. Alison's extraordinary journey, from studying textiles to becoming a prominent figure in the world of stone surfaces, is unveiled. She reflects on her unexpected career transition, emphasizing the role of outside sales. The conversation shifts to Alison's recently published book, "The Art of Selling: We Make Order Makers, Not Order Takers." Inspired by a former manager's wisdom, this title underscores the need to shift from passive order-taking to proactive order-making in the world of sales. Alison and Jason dive into the prevalent fear associated with sales, particularly among business owners. They explore the underlying factors, including a lack of confidence and understanding of customer needs. Alison underscores the pivotal role of product confidence in successful selling. A key chapter in Alison's book, "Perfecting Your Pitch," is explored. The discussion highlights the importance of crafting a compelling pitch by understanding the audience, focusing on problem-solving, and delivering tailored solutions efficiently. Alison shares invaluable insights on conquering the fear of rejection in sales. She provides strategies to redirect the energy in a conversation and gracefully handle rejection, emphasizing adaptability and inquisitiveness. The episode concludes with a focus on Alison's philanthropic efforts, particularly her involvement with the National Association of Women in Construction (NAWIC). She's committed to inspiring young girls to explore rewarding career opportunities in the construction industry, especially in underserved regions. Jason commends Alison for her charitable contributions and dedication to enhancing the sales landscape. He encourages the audience to explore Alison's book and online courses, emphasizing that small steps can lead to substantial sales success. You can get a copy of Alison's Book -The Art Of Selling here https://amzn.to/47hLEkQ You can connect with Alison on LinkedIN - https://www.linkedin.com/in/alisonmullins/ You can connect with Alison on Instagram at https://www.instagram.com/repmethods/?hl=en Alison's company and courses can be found at https://www.repmethods.com/

Duration:00:29:17

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Valuable Lessons from the Owner of a 'Boring' Business"

11/2/2023
Let me start by emphasizing that when I use the term 'boring' business, it's not intended as a disrespectful remark. In various discussions, there is a prevailing notion that businesses like dry cleaning may be considered 'boring,' but they can also be remarkably profitable. As you'll discover in this episode, it doesn't matter how unexciting your business may seem; you have the potential to distinguish yourself and have a significant impact. In this thought-provoking episode, Jason (Jason S Bradshaw) sits down with Paul (Paul White), the author of the best-selling book, "The Answer Discovery: How to Change the World by Helping Others and Ourselves." Paul shares his incredible journey and the powerful life lessons that inspired him to write the book. The conversation revolves around the core themes of encouragement, respect, and love. Paul emphasizes the importance of appreciating and respecting team members in the workplace, creating a culture of positivity, and inspiring employees to make a difference in their unique ways. He highlights how encouragement is a powerful tool for building self-confidence and achieving greatness. Paul's experience in running a dry cleaning business serves as a practical example of how to stand out in a crowded market by focusing on customer experience and team empowerment. He shares insights on how to make employees feel valued, foster a non-competitive environment, and create an atmosphere where everyone can succeed together. Listeners will gain valuable insights into how encouragement and appreciation can lead to a more fulfilled and joyful life, both in personal and professional contexts. This episode is a reminder that every life matters and every individual has the potential to make a positive impact on the world. Don't miss this episode full of wisdom, inspiration, and actionable advice to enhance your personal and professional life. Join the conversation and learn how to inspire positive change through encouragement and employee appreciation. You can get Paul's book - https://amzn.to/46X3fP9 Paul's Website - https://www.theanswerdiscovery.com Paul Facebook - https://www.facebook.com/theanswerdiscovery/ Paul's LinkedIN - https://www.linkedin.com/company/the-answer-discovery-inc/ YouTube - https://www.youtube.com/channel/UCwgswIflez3rUoLrY-L46KQ

Duration:00:33:53

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Elevating Your Culture for Success with Joey Havens

10/29/2023
In this insightful podcast episode, Jason (Jason S Bradshaw) hosts Joey (Joey Havens), author of the newly released book "Leading with Significance: How to Create a Magnetic People-First Culture." Joey shares his passion for inspiring leaders to trust and believe in the inherent good in people, emphasizing the importance of creating a culture that serves, cares, and fosters a strong sense of belonging. The conversation delves into the current employment landscape characterized by the "Great Resignation" and the need for organizations to redefine what work means for employees, integrating personal lives and careers. Joey explains how a magnetic culture can be created in challenging times, highlighting the vital role trust and a sense of belonging play in building a distinctive culture. He underlines the significance of leaders being intentional and vulnerable, extending trust, and connecting with team members through recognition, appreciation, respect, and understanding. The discussion expands to define culture as the "soul" of an organization, reflecting what employees experience, and the importance of transparency and clarity in communication. The episode explores how to create a great culture, emphasizing the need for team members to feel a sense of belonging, and how trust, intentionality, and strong leadership can help establish this belonging. Joey introduces the concept of "benefit of good intentions" and how it can foster trust and communication in a team. You can get a copy of Leading Significance at https://amzn.to/3MkWBde You can learn more about Joey and his work at https://joeyhavens.com/ Connect with Joey on LinkedIN at https://www.linkedin.com/in/joeyhavens/ Connect with Joey on Instagram at https://www.instagram.com/joeydhavens/ Connect with Joey on X at https://twitter.com/JoeyHavensCPA

Duration:00:28:25