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Conflict and Resolution

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Get better conflict resolution results with science-based, field-tested conflict resolution strategies and inspiration from this professional mediator, conflict resolution teacher, coach, and author.

Get better conflict resolution results with science-based, field-tested conflict resolution strategies and inspiration from this professional mediator, conflict resolution teacher, coach, and author.
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Location:

United States

Description:

Get better conflict resolution results with science-based, field-tested conflict resolution strategies and inspiration from this professional mediator, conflict resolution teacher, coach, and author.

Twitter:

@tammylenski

Language:

English

Contact:

603-203-6630


Episodes

How to express a concern without making things worse

8/3/2018
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When I ask clients why they let a problem go on for so long before addressing it, a common reply is, “I was afraid I’d create more conflict by raising it.” It’s an understandable fear. Here are some tried-and-true ways to raise an issue for discussion without making matters worse, along with additional tips for mediators and managers. Show notes How to confront someone without being confrontationalThe problem with reflexive loopsSource of Krista Tippett quoteBenign intentions don’t...

Duration:00:08:44

Ask yourself this kind of question when an argument rattles you

7/2/2018
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When a difficult conversation rattles you, using a centering question can help you get your balance back. Here are favorite centering questions I share with my clients, along with guidelines for developing your own.. Show notes Psychological distancingCognitive reappraisalChoice pointsWhat would love do now?It’s real, but is it true?What else could this be?What is the problem we’re trying to solve here? [...]

Duration:00:09:48

Replay: Simple phrase to de-escalate anger

6/19/2018
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When someone is emotionally swamped by anger, it can be helpful to redirect them temporarily away from their feelings and engage their cognitive capacities. The following invitation helps de-escalate anger particularly well and deserves a permanent home in your conflict resolution toolbox. This episode is a replay of a 2017 episode. I’ll be back with new episodes in a few weeks. Show notes Why you can’t just reason someone back into reasonablenessWhy focusing on angry feelings can...

Duration:00:04:07

Replay: A ridiculously simple way to be more persuasive

6/5/2018
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Failing to ask effectively for what we want is the stuff of low-grade irritation that, over time, can become a source of chronic conflict and tension. Here s a ridiculously simple way to ask more effectively, be more persuasive without manipulating, and increase the odds a small favor will be granted. This episode is a replay of a 2016 episode. I’ll be back with new episodes in a few weeks. Show notes Langer’s copy machine experiment

Duration:00:06:00

3 everyday practices that will make you a good listener

5/22/2018
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It’s hard to get better at listening during conflict by practicing during conflict. If you want to be a better listener, practice outside of a difficult conversation. The stakes will be lower and it’ll be easier to be on top of your game. Here are three simple ways to practice being a good listener in everyday life. Want a transcript of this episode? Transcripts of podcast episodes are available to my subscribers, who receive them automatically by email. Subscribe for free here.

Duration:00:06:33

The gift of anger

5/8/2018
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What we believe about anger has an impact on what happens during emotionally charged conflict. Relief from the suffering of conflict can come from them changing how they act on their anger, of course. But it can also come from us changing how we think about anger. Show notes Anger as a signalWant a transcript of this episode? Transcripts of podcast episodes are available to my subscribers, who receive them automatically by email. Subscribe for free here. The post The gift of anger was...

Duration:00:04:44