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Crafting Digital Experiences

Business & Economics Podcasts

Tips and meaningful discussions about digital experiences that let you engage with your customers, drive your digital commerce and define your digital success.

Tips and meaningful discussions about digital experiences that let you engage with your customers, drive your digital commerce and define your digital success.

Location:

Netherlands

Description:

Tips and meaningful discussions about digital experiences that let you engage with your customers, drive your digital commerce and define your digital success.

Twitter:

@Osudio

Language:

English

Episodes

#5: Gimme all ya got, KITT

5/21/2021
Together with Lucas Kronibus of Zoovu we talk about what guided selling (also known as guided search or a visual digital assistant can do for your B2B or B2C business. Is this more than just a chatbot? Want to read more about this topic? See our blog here.

Duration:00:47:25

#4: An offer you cannot refuse - part 2

4/6/2021
The second part of our talk with Bruce Tempkin about the Return of Investment (RoI) on Customer eXperience (CX) for your business. Bruce and his team just published the 2020 edition of their annual ROI of CX report.

Duration:00:26:58

#3: An offer you cannot refuse

12/17/2020
Explore the Return of Investment (RoI) on Customer eXperience (CX) for your business together with Bruce Temkin aka the “Godfather of Customer Experience.” Bruce and his team just published the 2020 edition of their annual ROI of CX report. Want to read more about this topic? See our blog here.

Duration:00:23:35

#2: Learning to fly

10/9/2020
When you are creating a webshop, make sure you get rid of the question marks around how to order. Our experts share tips and insights on how to do proper customer on-boarding. Want to read more about this topic? See our blog here.

Duration:00:21:01

#1: You think you know or you know you know

8/31/2020
Our experts share tips on how to get value from performance measurement in your digital strategy, during design and development of digital products and in your ecommerce operations. Want to read more about this topic? See our blog here.

Duration:00:16:50