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Executive Innovation: The Evolution of Customer Experience & Sales

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Location:

United States

Language:

English

Contact:

512-784-7520


Episodes

Tech Innovation to Support Baby Boomers Aging at Home

4/22/2019
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In this episode of The Executive Innovation Show Podcast, Carrie Chitsey speaks with Adam Sabloff. Adam Sabloff is the Founder and CEO of VirtualHealth. VirtualHealth provides the leading platform purpose-built for integrated value-based care. They offer a vast range of technology capabilities to payer and provider markets. Listen in as we discuss topics such as: Want to learn more about VirtualHealth? Follow them on Twitter for more updates. Download the "Telemedicine Pros and Cons"...

Duration:00:25:15

Proactively Building A Local Talent Pool in Your Community

4/8/2019
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In this episode of The Executive Innovation Show Podcast, Carrie Chitsey speaks with the SVP of Talent Management and Marketing, Blair Primis. He leads a team of human resources, organizational culture, and marketing professionals at OrthoCarolina. With over 40 offices, 160+ surgeons and a staff of 1900. Listen in as we discuss topics such as: Gain additional tips and tools in the “Recruiting in a Candidate Driven Market” White Paper to make impact on your hiring in 2019.

Duration:00:35:00

Why Only 10% of People with Addiction Seek Treatment?

4/3/2019
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In this episode of The Executive Innovation Show Podcast, Carrie Chitsey speaks with Brad Christensen. Brad is the Executive Director of Corner Canyon Recovery in Draper Utah. He has over 10 years of experience in the Mental Health and Substance Abuse industry. Listen in as we discuss topics such as: Keep up with Brad Christensen and Corner Canyon Recovery. To find out what Humans Helping Humans is doing to raise awareness and reduce relapse rates.

Duration:00:16:18

Legacies of the Millennial Generation – How They Forever Changed Our Culture

4/1/2019
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In this episode of The Executive Innovation Show Podcast, Carrie Chitsey speaks with Matt Britton. Matt Britton is the author of Youth Nation, a best-selling book on building remarkable brands in a youth-driven culture. He is the CEO of Suzy.com and former CEO of agencies Crowdtap and MRY which sold to Publicis. Listen in as we discuss topics such as: Keep up to date with Matt Britton and learn more about next-generation consumer insights and read his book, Youth Driven Culture. To learn...

Duration:00:30:54

AI vs. Humans- Role in the Recruiting Process & Bias

3/25/2019
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In this episode of The Executive Innovation Show Podcast, Carrie Chitsey speaks with Ladan Davia. Ladan is the CEO and Founder of Beeya. The 26-year-old entrepreneur is changing the online job search process by aggregating with intelligence. Listen in as we discuss topics such as: BeeyaDid you enjoy this very insightful HR podcast? Keep up with Ladan Davia on her LinkedIn and follow Beeya on Twitter! Learn about today's hiring climate, the latest digital recruiting tools, and why...

Duration:00:36:35

Establishing Hope in Child Poverty in the US

3/21/2019
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In this episode of The Executive Innovation Show Podcast, Carrie Chitsey speaks with Shelley Callahan about establishing hope in child poverty in the United States. Shelley Callahan is the Director of Development with Children Incorporated. She is also the writer of the On the Road Series, which highlights their work around the world. Listen in as we discuss topics such as: To follow Children Incorporated and how they are helping children all over the globe. Download the Youth Mental...

Duration:00:25:41

Embrace Digital or Death?

3/12/2019
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In this episode of The Executive Innovation Show Podcast, Carrie Chitsey speaks with Todd Unger of the American Medical Association. Todd Unger is the Chief Experience Officer and SVP of Physician Engagement at the American Medical Association. He has led digital change initiatives at companies such as AOL and Time Inc. Listen in as we discuss topics such as: Learn more about the American Medical Association and keep up to date with Todd Unger. To download the "Telemedicine Pros and Cons"...

Duration:00:23:45

Breaking Down the Mental Health Stigma Walls: Brick by Brick

3/7/2019
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In this episode of The Executive Innovation Show Podcast, Carrie Chitsey speaks with Michelle Dickinson-Moravek and Courtney Blanton about how to break down the mental health stigma walls. Michelle Dickinson-Moravek has been in the pharmaceutical industry for over 18 years. She is currently an associate director at Johnson & Johnson. She is the author of "Breaking Into My Life" and a social moderator at the non-profit 18 Percent. Michelle is out to raise awareness and compassion for those...

Duration:00:27:46

US Banking Customer Experience Behaviors and Trends

2/26/2019
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In this episode of The Executive Innovation Show Podcast, Carrie Chitsey speaks with Chuck Rogers. Chuck Rogers is the Financial Services Practice Leader for Market Force Information. Chuck has been in the financial services industry for more than 30 years and specializes in helping retail banks deliver exceptional customer experience. Listen in as they discuss topics related to the financial industry such as: In this podcast we discuss Market Force Information’s retail banking research....

Duration:00:27:56

The Opioid Epidemic and It’s Impact on First Responders

2/21/2019
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In this episode of The Executive Innovation Show Podcast, Carrie Chitsey and Daniel Miller speak with Mark Lamplugh. Mark Lamplugh is a fourth-generation firefighter and former captain with the Lower Chichester (PA) Fire Company. He is the Director of Media and Public Relations with Institute for Responder Wellness and formerly Deer Hollow Recovery. Mark is one of the top marketing executives in the United States and has revolutionized how Mental Health, Behavioral Health, and Non-profits...

Duration:00:22:41

Working Women’s Patient Experience Demands

2/19/2019
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In this episode of The Executive Innovation Show Podcast, Carrie Chitsey speaks with Judy Gaman.Gaman is an award-winning author, speaker, and host of a nationally syndicated radio show. She is the CEO of Executive Medicine of Texas, a world renown luxury medical practice. Listen in on topics discussed during this podcast such as: Learn more about Executive Medicine of Texas or follow Judy on Twitter @stayyoungmedia To learn more on patient experience download the Patient Experience...

Duration:00:29:38

Children Without Parental Care – Foster Care & Orphans with Caroline Boudreaux

2/14/2019
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In this episode of The Executive Innovation Show Podcast, Carrie Chitsey and Daniel Miller speak with Caroline Boudreaux. Caroline Boudreaux founded the Miracle Foundation to reunite orphans with their families. They are an Austin, TX based international non-profit that brings life-changing care to orphaned and vulnerable children. With over 160 franchise orphanages and 2000+ children impacted. Listen in on topics discussed during this podcast such as: Keep up with the emotional story of...

Duration:00:30:16

Breaking The Cycle in Youth Mental Health

2/7/2019
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In this episode of The Executive Innovation Show Podcast, Carrie Chitsey and Daniel Miller speak with David Khan and Samantha Moss. Samantha Moss, LCSW is a therapist at Silver Lake Psychology, a group practice for adults and couples located in Los Angeles. Samantha also works for Lyra Health, a behavioral health/tech company. She provides video therapy to employees from companies including eBay, Lyft, and Uber. David Khan Ph.D., LPC, LPCS is a family counselor with experience in treating...

Duration:00:23:07

The Untapped Workforce of Visually Impaired - HR Tips for Incorporating Blind Employees Into Your Organization with Mike May

2/5/2019
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In this episode of The Executive Innovation Show Podcast, Carrie Chitsey and Daniel Miller speak with Mike May. Mike May is Executive Director of the William L. Hudson BVI Workforce Innovation Center, an initiative launched early last year to tackle the 70% unemployment rate among people who are blind and visually impaired through training, job placement and the provision of accessibility inclusion expertise to businesses throughout the United States. Blinded by a chemical explosion at the...

Duration:00:23:52

Reaching At-Risk Youth Teens Through Fitness Therapy with Will Kiefer

1/31/2019
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In this episode of The Executive Innovation Show Podcast, Carrie Chitsey and Daniel Miller speak with Will Kiefer. Kiefer is the Founder and Executive Director of Bench Mark Program in Lancaster, PA. He started the organization as a college student in 2014 and has since been recognized by the PA State Secretary of the Commonwealth, the PA State Secretary of Corrections, named a PA Midstate Millennial, Lancaster Young Influencer, and received the Distinguished Service Award for his work in...

Duration:00:26:10

Can Video Outpatient Substance Abuse Treatment Work? with Peter Loeb

1/29/2019
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In this episode of The Executive Innovation Show Podcast, Carrie Chitsey and Daniel Miller speak with Peter Loeb. Peter Loeb is the co-founder and CEO of Lionrock Recovery. He comes from 2 decades in Silicon Valley, he’s a Harvard MBA that got into the substance abuse after seeing family and friends struggle with substance abuse disorders Listen in on topics discussed during this podcast such as: For more statistics on traditional treatment models vs. virtual outpatient visit Lionrock...

Duration:00:31:07

There’s no “D” in PTSD: Veteran Suicide Prevention with Philip Folsom

1/24/2019
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In this episode of The Executive Innovation Show Podcast, Carrie Chitsey and Daniel Miller speak with Philip Folsom. Phillip Folsom is the co-founder of the critically acclaimed SPARTA suicide prevention program for warriors. As a veteran himself, Phillip’s game-changing tools have improved the lives of over 500,000 individuals over the last 25 years. He has been featured in multiple publications and also has appeared on national TV shows like Biggest Loser, Celebrity Fitcamp and many...

Duration:00:26:48

Is Child Abuse on the Rise with Opioid Crisis? with Daphne Young

1/17/2019
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In this episode of The Executive Innovation Show Podcast Carrie Chitsey and Daniel Miller speak with Daphne Young. Young is the Chief Communications Officer for the non-profit, Child Help. Child Help advocates for abused and neglected children. Their prevention program Speak Up Be Safe gifts the nation's communities with the skills to prevent or interrupt cycles of abuse. Listen in on topics discussed during this podcast such as: Keep up to date with Child Help and their amazing work or if...

Duration:00:28:18

The Talent Pipeline Starts in High School with Corlis Murray

1/15/2019
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In this episode of The Executive Innovation Show Podcast, Carrie Chitsey speaks with Corlis Murray of Abbott. Murray is the Senior Vice President of Quality Assurance, Regulatory and Engineering Services. As an African-American women, Murray has become a top engineer and developed Abbott’s high school STEM internship program that serves as an early stage of Abbott’s talent pipeline. This program also addresses the issues with STEM recruitment and retention for women and minorities. Listen...

Duration:00:32:52

Spreading Youth Suicide Prevention, One School at a Time with Clinton Faupel

1/10/2019
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In this episode of The Executive Innovation Show Podcast Carrie Chitsey and Daniel Miller speak with RemedyLIVE Co-Founder and Executive Director, Clinton Faupel. RemedyLIVE is a web based crisis center that provides 24/7 hope and live chat interaction for young adults that are struggling with secret issues in their life. Clinton has been working with youth since 1989 and strives to innovate how institutions can better engage youth and young adults at the core of their wellness...

Duration:00:32:24