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Facility Management Evolution – Trends, Innovations, and Advancement of the Facility Management Universe. Brought to you by CGP Maintenance & Construction Services, Inc

Facility Management Evolution – Trends, Innovations, and Advancement of the Facility Management Universe. Brought to you by CGP Maintenance & Construction Services, Inc


United States


Facility Management Evolution – Trends, Innovations, and Advancement of the Facility Management Universe. Brought to you by CGP Maintenance & Construction Services, Inc




What Do FMs Want in 2021? We Have the Answers!

Shownotes (0:42) Intro (3:01) Guest introductions: Randy Olson and Eileen McMorrow (3:40) What are you reading? (7:22) Background on guests (9:48) Explaining 2021 Outlook Training Survey (26:39) Leadership, strategic planning, and emergency planning (34:39) Stats on FM training (37:27) Why invest in your team (40:25) Skills gap since remote work (44:23) Top priorities for employers and staff (47:25) How to find survey results/ Top takeaways Quick advice for future leaders


A Look Back at RFMA 2020 Tracy Tomson's Final Farewell (Rebroadcast)

Show Notes (3:10) Tracy’s journey with RFMA (8:23) Biggest accomplishment since the start of RFMA? (10:12) What is your biggest life influence? (12:15) About the Team (17:51) About CAE (22:23) Tracy’s Retirement Announcement (24:44) Advice for Incoming CEO Quotes “I am now a part of something greater than myself… Now I have found my community. I found my people.” (9:09) “I think I was maybe the right person at the right time and took us to where we are now, but it's going to take...


The Rise of Little Caesars with Wendy Gallo | EP 50



5 Ways to Make Your Team Feel Valued & Appreciated with Jim Robinson

Shownotes (0:32) Intro (2:25) Guest introduction (4:45) What are you reading? (5:35) Top five ways to make your team feel valued or appreciated (6:05) Why figuring people out matters (7:36) Identify the learning style of your audience (9:00) Be a storyteller (11:39) Avoid surface-level relationships by encouraging your employee’s gifts and strengths (13:59) Change the story, and give freely to build trust (20:33) How to appreciate your employee’s beyond the paycheck (23:16) True...


Diversity Equity and Inclusion in FM

Shownotes (1:00) Intro (2:48) Welcoming to today’s guests (7:04) What are you reading? (10:17) What DEI means in today’s workplace? (17:09) The importance of DEI mission. (20:58) Where do we start? (26:12) What’s the next step? (37:42) Practice what we preach (46:00) Wrap up Links Darrell Rounds Randy Olson Book Recommendations Influencer The New Science of Leading Change Relentless Tim Grover Rocket Fuel Quotes “We have a mission to become the most inclusive company in...


Top Market Shifts for Contractors During Covid-19

Shownotes (:51) Intro (2:48) Welcoming to today’s guests (5:48) What are you reading? (9:30) How did 2020 affect you? (17:16) Market Shift (20:26) How do you see things progressing with technology in 2021? (23:30) Adapting to supply plan management in construction (28:14) Remote work and anxiety (32:30) Employee health culture (38:00) Wrap up Links Shawn Black Tom Kay Book Recommendations Tribe of Mentors: Short Life Advice from the Best in the World: Tim … Tools of Titans:...


The Importance of Space Management for FMs w/ Randy Olson & Manuel Medina

Shownotes (1:01) Intro (3:32) Welcoming today’s guests (10:14) What are you reading? (12:47) The importance of space management (15:35) The pandemic in Panama (20:08) Adapting to constant change (31:10) Preparing for reopening (38:58) Are FMs responsible for creating quality remote workspaces? (44:08) How can FMs prepare for unknowns? (48:57) Wrap up Links Shawn Black Randy Olson Manuel Medina ProFM APAFAM Book Recommendations Atomic Habits: An Easy & Proven Way to Build...


Empowering FM with Daily Huddles

Shownotes (0:58) Intro (5:54) What are you reading? (9:34) Redefining how we approach virtual presentations (18:05) Stop using COVID as an excuse! (23:25) The Morning Huddle (31:37) Advice for the next year (33:46) Wrap up Links Shawn Black David Avrin Visibility International The Morning Huddle: Powerful Customer Experience Conversations to Wake You Up, Shake You Up and Win More Business! Book Recommendations The Membership Economy: Find Your Super Users, Master the Forever...


New to FM, Listen to This!

Shownotes (0:46) Intro (4:29) What are you reading? (8:08) Introducing Charles and Lace Management (11:54) FM organizations help you network (14:57) Advice for young FMs (21:51) Transferable skills (28:28) Developing team connections (36:16) Leading older team members (44:05) Wrap up Links Shawn Black Charles Thomas Lace Management Book Recommendations The ONE Thing: The Surprisingly Simple Truth Behind Extraordinary Results Greenlights Quotes “In facilities, sometimes you...


How Tech is Changing FM Forever w/ Beth Mooney & Connor Mckee at Fexa

Shownotes (0:51) Intro (4:19) What are you reading? (9:24) 2020’s effects on Fexa (12:55) Prioritizing automation (16:38) Valuing the human first (20:06) Maintaining flexibility (24:54) Data’s impact on FM (29:32) Hesitancy to adopt AI (34:49) Gen Z in the workplace (39:07) Closing thoughts Links Shawn Black Beth Mooney Connor McKee Fexa Connex Events Book Recommendations What If?: Serious Scientific Answers to Absurd Hypothetical Questions Ghost Rider: Travels on the...


Creating a FM Leadership Culture

Shownotes (0:58) Intro (4:33) Guest introductions (8:35) Being a leader from a supporting role (13:02) The differing influence of good and bad leaders (16:33) What are you reading? (20:07) Showing leadership potential (24:56) Why FMs have to be leaders (28:22) Situational leadership (32:04) FM culture at Penn State (39:07) Conflict resolution (41:48) Quick advice for future leaders Links Shawn Black Randy Olson Mark Bodenschatz ProFM Book Recommendations True North The...


A FM Game Changer

Shownotes (3:20) Introducing Mike Popadak and iVueit (4:56) What are you reading? (7:23) Coming up with the concept for iVueit (10:19) How iVueit works (13:22) How the pandemic affected iVueit (16:13) Mike’s thoughts on the gig economy (20:52) Contractor response to iVueit (25:20) Uber’s impact on iVueit (27:35) What’s next for iVueit? (28:53) Wrap up Links Shawn Black Mike Popadak iVueit Book...


Negative Boss vs. Positive Leader with Jim Robinson

Shownotes (0:55) Intro (3:34) What are you reading? (6:13) Positive leaders are forward thinkers (12:49) What to do when you get stuck (17:44) Positive leaders are encouragers (20:59) Practicing what you preach (27:26) Wrap up Links Shawn Black Jim Robinson Jim's Article Book Recommendations Quotes “As a leader, one of the keys to cultivating a work environment that is productive, creative, and high...


Cybersecurity for FM's

Shownotes (1:01) Intro (7:52) Guest introductions (11:00) What are you reading? (13:56) Risks with embracing technology and the internet (17:12) FM’s handling cybersecurity (22:46) FM’s relationship with IT (25:23) What FM’s need to know about cybersecurity (27:51) Utilizing ProFM as an asset in learning cybersecurity (31:57) Advice for FM’s preparing for the new frontier (36:19) Wrap up Links Shawn Black Randy Olson Gordon Mitchell Maureen Roskoski Get started learning about...


A FM's Legacy | Taz Sutherland

Shownotes (2:31) Introducing Taz (10:09) What are you reading? (13:24) Creating a legacy (25:00) Takeaways from 2020 (30:19) How the challenges of 2020 inspire innovation (38:55) Walmart culture (45:19) Staying light-hearted through a difficult year (49:43) Advice for facility managers Quotes “If you’re the protagonist in hundreds or thousands of people’s books along the way, if you’ve helped them at some point, if you pick them up or help them, like that leaves a legacy. You’re...


5 Steps to Help Your Team Grow in 2021 with Jim Robinson

Shownotes (0:50) Intro (3:00) Helping those around you grow (6:10) Creating goals (9:24) Identifying strengths and weaknesses (11:48) Understanding purpose (15:31) Develop a training plan (18:02) Celebrating the wins (22:38) What are you reading right now? Links Shawn Black Jim Robinson Book Recommendations Quotes “We all tend to see ourselves five years from today. We see everyone around us...


FM Evolution Live: Human Capital Trends in 2021 w/ Stormy Friday & Randy Olson

Shownotes (0:58) Intro (3:55) Introducing ProFM (6:17) Welcoming Stormy Friday (9:11) What are you reading? (13:36) Keeping employees energized (18:32) Addressing the skill gap (23:31) FM knowledge bank (28:52) Maintaining the corporate culture (30:43) Embracing opportunities Links Shawn Black Randy Olson Stormy Friday ProFM The Friday Group Book...


Blue-Collar Leadership® w/ Mack Story

Shownotes (0:42) Intro (3:26) What are you reading? (6:30) How Mack got started with blue-collar leadership (10:26) Blue-collar reception to Mack’s content (18:42) Mack’s passion for writing (20:56) How Stephen Covey changed Mack’s life (24:25) The importance of character (28:50) Advice for developing character (35:16) The difference in deciding and doing (41:28) What leadership means to Mack (44:03) Wrap up Quotes “My passion is the frontline entry-level workforce, but how do I...


Having a Bro Culture w/ Drew Rees with Dutch Bros Coffee

Shownotes (0:37) Intro (2:22) Introducing Drew Rees (4:42) Dutch Bros culture (7:10) Adapting to the pandemic (9:23) Embracing the drive-thru model (11:32) Facility management with Dutch Bros (13:21) Difficulties of the drive-thru model (14:35) Positive bro culture (15:52) Utilizing technology to streamline operations (20:17) Drew’s expectations for 2021 (27:51) Wrap up Quotes “We’re a fun-loving, mind-blowing company that’s making a difference one cup at a time. Right? There is...