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Handle with Care: Empathy in the Workplace

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It can be difficult to support coworkers as they go through hard times. Liesel Mertes cultivates empathy at work as guests share stories of how real-life struggle affected the workplace. Episodes close with actionable tips to make you a better manager, coworker, and friend.

It can be difficult to support coworkers as they go through hard times. Liesel Mertes cultivates empathy at work as guests share stories of how real-life struggle affected the workplace. Episodes close with actionable tips to make you a better manager, coworker, and friend.
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Location:

United States

Description:

It can be difficult to support coworkers as they go through hard times. Liesel Mertes cultivates empathy at work as guests share stories of how real-life struggle affected the workplace. Episodes close with actionable tips to make you a better manager, coworker, and friend.

Language:

English

Contact:

3176949139


Episodes

We are adopting a child

5/20/2019
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Adopting a child can be a long process, full of waiting and hoping and so much paperwork. Friends, family, and coworkers can be unaware of the stress and high emotion involved. Beth and Andy Long share the story of bringing Drew from the forest of the Democratic Republic of Congo to Bloomington, Indiana and the hardest six months of their lives. In that story, they reflect on how people supported them well, the dangers of work/home compartmentalization, and the bravery it takes to create...

Duration:00:35:16

I got injured and I won't be coming in to work

5/13/2019
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Injuries can leave employees sidelined and organizations flailing. As an employee recovers, is management demonstrating support and trust or neglect and suspicion? Liz Simpson shares the story of her laceration, the importance of communication and trustful gestures, and how NOT to deal with employees that are injured. 00:04 – Opening quote, Liz Simpson Liz Simpson You're at work more waking hours than you're at home. What are you going to do with the people that have been put there with...

Duration:00:27:30

My mom just died...unexpectedly!

5/13/2019
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How do you pick up the pieces after the unexpected death of a parent? Julie Kratz shares the powerful story of Nancy, a much-loved mother. Julie also speaks about the timely, impactful encouragement of her manager, the pain of the holidays, and how to connect to the memory of someone who is absent but not lost.

Duration:00:38:02

My wife has cancer

5/13/2019
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A cancer diagnosis is scary and totalizing. Hospital visits, financial stress, and lingering uncertainty affect the entire family unit. Brad Grammer shares about learning to cry, stupid stuff people say, and the importance of counseling. Along the way, lessons emerge on how to support families well as they grapple with cancer. 00:04- Opening quote by Brad Grammer Brad Grammer Spend more time just asking questions and listening just to find out what that person really would be encouraged...

Duration:00:40:25

Trailer: Why cultivating empathy at work is important

5/3/2019
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Today, I share my "why". Why I am starting this podcast and why I believe it is so essential to build empathy at work. We look at the numbers: what is the cost of mishandling employees that experience hard times? I also share some of my story, how the death of my young daughter (Mercy) and the ongoing cardiac care of my son (Moses) have powerfully shaped my vocational journey. Disruptive life events are already affecting your workplace. The question is whether you are acting proactively to...

Duration:00:08:33