"Hey Joe!" Podcast by Pet Pros, for Pet Pros-logo

"Hey Joe!" Podcast by Pet Pros, for Pet Pros

Business & Economics Podcasts

Answering questions asked by our listeners, this podcast focuses on subject matter experts and their proven methods to solving some of the most common challenges in the pet industry and sharing how to take full advantage of the possibilities and opportunities in this incredible business! Host Joe Zucarello is VP of Paragon Pet School, leaders in grooming education on campus and online. He possesses more than three decades of experience in the pet grooming, product development and pet business consulting disciplines.

Answering questions asked by our listeners, this podcast focuses on subject matter experts and their proven methods to solving some of the most common challenges in the pet industry and sharing how to take full advantage of the possibilities and opportunities in this incredible business! Host Joe Zucarello is VP of Paragon Pet School, leaders in grooming education on campus and online. He possesses more than three decades of experience in the pet grooming, product development and pet business consulting disciplines.

Location:

United States

Description:

Answering questions asked by our listeners, this podcast focuses on subject matter experts and their proven methods to solving some of the most common challenges in the pet industry and sharing how to take full advantage of the possibilities and opportunities in this incredible business! Host Joe Zucarello is VP of Paragon Pet School, leaders in grooming education on campus and online. He possesses more than three decades of experience in the pet grooming, product development and pet business consulting disciplines.

Language:

English

Contact:

6163562545


Episodes

Business during the pandemic with Kristen Hedderich

12/1/2020
Joe Zuccarello interviews Kristen Hedderich, Director of Pet Care Operations at Morris Animal Inn about their business model and practices during the global pandemic. - How can myself and my company stay centered during the pandemic? - How can I adapt to change? - How do I unify my employees? - Should I look externally for training, marketing, etc? - What is the best way to educate my clients? - What are the best communication practices with my clients? Tune in to find out.

Duration:00:41:20

Speed and Efficiency with Judy Hudson

12/1/2020
In this episode, Joe Zuccarello interviews grooming icon Judy Hudson, award-winning pet stylist and NCMG, on the topic of Speed and Efficiency in the grooming salon. - What are time savers? - Can you groom a dog an hour? - How can you become more efficient without sacrificing quality? - How can you manage your clientele? Tune in to find out.

Duration:00:49:14

Grooming Products & Equipment with Edu Artero

12/1/2020
In this episode, Joe Zuccarello interviews Edu Artero of Artero Grooming Products in Barcelona, Spain. Edu has joined us to discuss Artero's journey and tips on grooming products and equipment. - What research should you do before choosing products? - How should you choose shears? - What questions should you ask yourself before you begin researching? - What should you ask the equipment providers? - Does price of a product dictate quality? Tune in to find out.

Duration:00:37:03

Dental Awareness with Josh Meyer

12/1/2020
Joe Zuccarello interviews Josh Meyer of Tropiclean about Pet Dental Awareness. Dental awareness is important for pets overall well-being and health. - Why is it important for pet care providers to educate their clients? - Is it too late to start dental treatment? - Are there dental solutions available? - What are the early signs of periodontal disease? Tune in to find out.

Duration:00:31:07

Perfecting Customer Experience with Lori Davis

7/31/2020
Joe Zuccarello interviews Lori Davis of Paramount Success Group about perfecting customer experience. "The pulse of your business starts at the heart of your business," and that's why customer experience is SO important. - What is the difference between frontline staff and reservation specialist? - How can I train my frontline? - Are my customers satisfied? - How can I turn complaints into compliments? Tune in to find out.

Duration:00:40:13

Pet Supply Retail with Candace D'Agnolo

6/5/2020
Joe Zuccarello interviews Candace D'Agnolo of Pet Boss Nation about adding retail to your business. Find out how you can do a risk-reward analysis with Candace's Retail Guide. Should I sell retail in my business? How should I position myself in retail What should I carry? Tune in!

Duration:00:45:56

Proper Disinfecting with Dave Campanella

5/29/2020
Joe Zuccarello interviews Dave Campanella of Best Shot about proper disinfecting. This timely topic can greatly affect you, your salon, and your clients. • What is the difference between clean, sanitizing, and disinfecting? • Do I safely and effectively disinfect my salon and tools? • Should I clean BEFORE I disinfect? Tune in to find out.

Duration:00:53:44

Continuing Education & the Benefits of Knowing More with Connie Bailey

4/17/2020
Joe Zuccarello interviews Connie Bailey about preparing for continuing education. Find out how you can get your studio ready for lifelong learning, keep your team engaged, and educate your customers! • How do I prepare for continuing education as a salon leader? • Who should I offer educational opportunities? • How do I keep groomers excited about learning? • What does increased confidence do for my staff? For my clients? Tune in to find out.

Duration:00:34:03

Going Mobile! Financing 101 with John Stockman

3/20/2020
Joe Zuccarello talks with John Stockman of Wag'n Tails Mobile Conversions about the best ways to finance a mobile grooming operation. • How do I scope out my market and take on a reasonable number of clients? • What should I do to manage my debt? How important is my credit? • How should I finance a mobile grooming van? • What is verifiable income? What impact will it have on my business? Tune in to find out.

Duration:00:40:47

Every Season Demands Paw Health Protection with Tim Petsch

3/13/2020
Joe Zuccarello interviews Tim Petsch of Pawz Dog Boots about proper paw care throughout the year. Paw health greatly affects both pets and their owners – especially with current public health concerns. • Should I use dog boots year-round? • Can I use human hand sanitizer on dogs? • How much bacteria do dogs carry with them? • Why do dogs lick their paws more in the spring and summer? Tune in to find out. See the Inside Edition report here: https://www.youtube.com/watch?v=tjfgm3y8Sng

Duration:00:27:42

Adding Dog Training to Your Grooming Business with Jen van Garderen

3/6/2020
Joe Zuccarello interviews Jen van Garderen of Kennelwood Pet Resorts about adding dog training to your business. Find out how Jen manages Kennelwood's services, hires reliable staff, and keeps clients invested! • Why would I want to add dog training to my grooming business? • How can I make sure client pets receive personal attention? • What defines a balanced approach to dog training? • Where can I find trainers for my facility? Tune in to find out.

Duration:00:43:39

Professional Dog Grooming: Generational Series – Career Reset with Annette Tucker

2/28/2020
Joe Zuccarello talks to certified groomer Annette Tucker of Bark Me Beautiful. Find out how Annette changed careers at age 50, what it took to get a job in the grooming industry, and how she's taking charge of Bark Me Beautiful's new mobile grooming division. • Can I really change careers at age 50? • What does it take to get up to speed on a different industry? • How do I get a job in a dog grooming studio, and how do I build industry relationships? • What role does continued education play...

Duration:00:35:39

Creating a Culture Employees Don't Want to Leave – Part 2 with BC & Kathy Henschen

2/21/2020
Joe Zuccarello meets with BC and Kathie Henschen of Platinum Paws for team-building tips, communication strategies, and sure-fire ways to keep your employees happy. Find out what they do to make their team feel appreciated, and how that comfort reflects in their work! • What kind of schedule should my I create for my employees? • How can I improve team recognition? • Who should I hire, and how long should I be willing to train them? • How do I make up for my own shortcomings and improve...

Duration:00:51:41

Professional Dog Grooming: Generational Series – Youth Influence with Jeanine Palmiteer

2/14/2020
Joe Zuccarello joins Jeanine Palmiteer to talk about the challenges of being a young professional groomer. Find out how Jeanine made her way into the industry, and how the next generation of groomers influence the industry. • What's the most difficult part of being a young professional groomer? • How do blade numbers differ between cosmetology and dog grooming? • What goes into starting your own business? • Where can I start learning as a young groomer? Tune in to find out.

Duration:00:32:34

Caring for Skin & Coat During Winter with Dave Campanella

2/7/2020
Joe Zuccarello is back with Dave Campanella from Best Shot Pet Products. Learn how to keep dogs looking and feeling good during the winter! By understanding coat physiology, grooming products, and the science of shedding, you can keep clients and pets happy year-round. • How can a double-coat cause skin irritation? • When should I educate a pet owner about shed control? • How often should I see a client during the winter? • What can I do to get ahead of shedding issues? Tune in to find out.

Duration:00:42:13

Building a Better Team from a Human Resources Perspective with Rene Davis

1/31/2020
Joe Zucarello talks to Rene Davis about adopting a people-centered approach to your business. Find out the three major steps that can build your team – and yourself! • What can I do every day to develop my team? • How much feedback should I give my employees? • When should I point out issues in the workplace? • How can I keep track of positive behavior? • How do I view my staff? Tune in to find out.

Duration:00:40:05

Creating a Culture Employees Don't Want to Leave

1/24/2020
Joe Zucarello returns with a big question – what are you doing to keep your employees? Tune in for Joe's five steps to create a culture your employees won't want to leave. Increase your engagement, retention, and loyalty. • What do customers and employees have in common? • How do I keep my employees engaged? • What does "high touch, not high tech" mean? • How can I reduce a lofty vision into one that's easy to follow? • Do I have to achieve perfection to improve my team's culture? Tune in to...

Duration:00:24:56

GroomTeam USA with Kathy Rose

1/17/2020
GroomTeam USA with Kathy Rose by Joe Zuccarello & Paragon Pet School

Duration:00:46:44

Salon Shortcuts to Start Your Day Right with Lorri Keller

1/9/2020
Salon Shortcuts to Start Your Day Right with Lorri Keller by Joe Zuccarello & Paragon Pet School

Duration:00:38:05

Skin Care Knowledge & Care with Christein Sertzel -

1/9/2020
Skin Care Knowledge & Care with Christein Sertzel - by Joe Zuccarello & Paragon Pet School

Duration:00:38:08