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HotTopics.HT, the business leaders community is on a mission to explore the people behind the roles at some of the world’s largest businesses.

HotTopics.HT, the business leaders community is on a mission to explore the people behind the roles at some of the world’s largest businesses.
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United Kingdom

Description:

HotTopics.HT, the business leaders community is on a mission to explore the people behind the roles at some of the world’s largest businesses.

Twitter:

@hottopicsht

Language:

English


Episodes

Unicorn CMO Roundtable Episode 7: Marketing's Opportunities, Challenges and Future

9/12/2018
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In Episode 7 of HotTopics.ht's Unicorn CMO Roundtables, Sarah Speake, chief marketing officer at Truphone and contributing editor at HotTopics.ht hosts a discussion with four other leaders. These include: Abi Jacks, marketing director UK, Rakuten Marketing; Chris Merrick, global marketing director, Shure Inc; Bob Barker, advisor and coach, Leading Edge Forum; and Steve Ward, marketing director, Epitomise Ltd.

Duration:00:20:26

Flex's SVP, Digital Health on how IoT will impact the healthcare industry

3/5/2018
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Dr. Kal Patel, Flex's SVP, Digital Health, discusses IoT's impact on the medical industry and says it will lead to better quality healthcare for patients.

Duration:00:06:06

CaterPillar's Director of IoT on improving the value proposition for customers

3/3/2018
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In his role as Director of IoT at CaterPillar, Tom Bucklar is intent on driving customer value even further through exciting, IoT-enabled solutions.

Duration:00:04:12

BBVA Compass CMO: Tech is constantly changing the way marketers think about client engagement

2/26/2018
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Client engagement is at the heart of marketers' strategy and BBVA Compass' CMO says keeping up with the constantly changing technology is key to her role

Duration:00:05:48

Future Proofing Britain Episode 1: Dido Harding in conversation with Martha Lane Fox - Part 2

2/24/2018
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Part two of the conversation between Dido Harding and Martha Lane Fox discussing technology's impact on society as part of the Future Proofing Britain series.

Duration:00:10:49

Future Proofing Britain Episode 1: Dido Harding in conversation with Martha Lane Fox - Part 1

2/19/2018
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Twitter Director and tech entrepreneur Martha Lane Fox speaks to Dido Harding in Episode 1 of the Future Proofing Britain series - part 1.

Duration:00:10:49

Investec's Global Head of Digital on the company's main digital goals

2/17/2018
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Lyndon Subroyen, Global Head of Digital at Investec, says creating more self-service capabilities for its clients is one of the company's main digital goals

Duration:00:05:41

Schneider Electric's Head of IoT on how it's using IoT to provide insight for customers

2/12/2018
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Schneider Electric's Head of IoT Cyril Perducat says the data collected from its smart devices is making its customers more sustainable and efficient.

Duration:00:06:41

Wells Fargo's CMO on why customer experience is everyone's responsibility

2/10/2018
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Jamie Moldafsky, CMO at Wells Fargo, says the bank's extensive data harvesting is going to allow them to create a top quality customer experience.

Duration:00:04:26

RBS' CIO Patrick Eltridge on which digital innovations are proving most popular with customers

2/5/2018
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Patrick Eltridge, CIO at RBS, discusses the ways in which digital innovations are making their customers' lives easier and more efficient.

Duration:00:07:18

Mark Dixon: former Standard Life Chief Information Officer

11/28/2017
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In his 7 years at Standard Life, Mark Dixon oversaw the introduction of digital systems as they became central to the company’s business model. In this interview, he talks to Hot Topics about what the biggest challenges were that he faced during this transformation and why it was important for him to sit at board level, among other subjects. This episode is part of our series called Making Digital Work, powered by Computacenter.

Duration:00:14:27

Stewart Carmichael: Schroders, Chief Technology Officer

11/21/2017
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When Stewart Carmichael joined Schroders in March 2015 he was given the task of overseeing a digital transformation at the firm. Two and a half years on, that process is in full swing and technology is now very much at the heart of the business. He tells us how he’s gone about implementing this culture shift. This episode is part of our series called Making Digital Work, powered by Computacenter.

Duration:00:10:59

Karl Hoods: Chief Information Officer, Save the Children UK

11/14/2017
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Karl Hoods serves as CIO at Save the Children UK, the global children’s charity who helped 22.1 million through their work in 2016 alone. Karl has full responsibility for technology and digital functions within the UK. He is also a member of the global IT executive team and provides vision and strategy to ensure technology supports the charity in fulfilling its mission. Karl has been in this role since 2013 and so far has defined technology strategy to support all business functions...

Duration:00:23:44

Paul Cassar: Chief Digital Officer, Hearst UK

11/11/2017
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As Chief Digital Officer of Hearst UK, Paul Cassar is in charge of making sure the group’s 17 million online subscribers are satisfied with the quality of the content their brands are producing. With a social media following totaling more than 22 million, Paul says it has been fun and exciting to work for the first time with such well-known brands as Cosmopolitan, Esquire and ELLE. He says that being digitally successful is all about putting the customer first. This episode is part of our...

Duration:00:08:38

Erin Kurusz: VP Business Transformation, Dell

8/31/2017
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A key differentiator among successful businesses is a relentless focus on high-quality customer experience. Michael Dell has always taken this view. On stage recently he cited the 2 billion or so customer interactions that are had through Dell’s channels every year. The trouble, he said, has always been taking these interactions and turning them into insight that can be used to help drive improvements. We spoke to Erin Kurusz, VP Business Transformation at Dell, the woman who is...

Duration:00:27:52

CMO Roundtable: Part One

8/24/2017
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The discussion was facilitated by Richard Robinson, VP Commercial, Cambridge Analytica and participants were: Sakina Najmi, Director of Global Marketing, Criteo Matt Hooper, SVP Global Marketing, IMImobile Antonia Wade, CMO, Thomson Reuters Shallu Behar-Sheehan, Senior Director, EMEA Marketing, F5 Networks.

Duration:00:22:35

Tim Mapes: Delta Air Lines CMO

8/16/2017
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From placing heart rate monitors on high value customers to monitor where they may be experiencing stress in a journey, to higher bandwidh Wi-Fi connectivity, Tim Mapes looks to create a seamless journey from start to finish when customers choose to fly Delta. Why? Because his main priority is to ensure they choose Delta again and again. We explored his approach to crafting customer experiences to remember.

Duration:00:21:46

Charles Ewen: Met Office, CIO

8/9/2017
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The Met Office is the UK’s national weather service. Its mission is to protect life and property, to enhance well-being, and to deliver economic value to the UK. We spoke to its CIO, Charles Ewen, to understand how he uses technology to fulfill this lofty goal.

Duration:00:15:30

Michel Koch: Time Inc. marketing lead

8/3/2017
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Michel Koch was the first Time Inc. CMO until he moved into a newly created eCommerce M&A consultancy role to help bring innovation closer abreast to the 95-year-old organization. He talked today’s perilous media landscape that includes spiraling print advertising losses, a world of platforms, and the media saturation that forced Time Inc. to differentiate. He was in conversation with Matt Hussey, Hot Topics contributing editor and award-winning journalist.

Duration:00:11:23

David Ivell: Prince's Trust CIO

7/26/2017
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David Ivell, CIO of The Prince's Trust, didn’t delve into the world of technology to “fix people’s printers,” but to make a difference instead. This celebrated CIO’s employment history has shown his devotion to causes that are beneficial to society, having held positions at the British Film Institute (BFI) and the Royal Botanic Gardens at Kew. His current role is as CIO of The Prince’s Trust, where he has the lofty goal of engaging 50,000 of the young people The Trust supports through its...

Duration:00:47:47