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Humans of Hospitality

Business & Economics Podcasts

Humans of Hospitality is a weekly podcast, showcasing stories and insights from the world of hospitality – the human beings rather than the big brands behind our food and drink. You’ll hear from the producers of ingredients and the people who combine those ingredients to bring you new dishes and drinks… and the owners of the bars, cafés and restaurants who create memorable settings, so you recall your mouth-watering meals years later. They are the people who bring vibrancy to their corner of hospitality and, who, as a group, make all our lives richer and more interesting. Each week brings a new inspiring story. We are exploring hospitality in its broadest sense. Farming, politics, culture, cooking, nutrition, welfare, family, business, love and more. Wether you’re a famous figure or total unknown, if you love hospitality and have something important to say, chances are we’ll end up having a conversation. We want to explore the fair production of food, protecting the planet and humanity, whilst tasting awesome. It’s going to be quite the adventurous conversation. If you want a world of formulaic and dull corporate sameness this is not the podcast for you. If you’d like to learn about amazing human beings who dedicate their lives to making the world of food, drink and hospitality more diverse for our daily enjoyment, please listen. In showcasing these stories, founder and presenter Mark Cribb, wants to tip the balance back in favour of independent businesses: “Where we spend our money genuinely makes a difference to the kind of world we live in. So let’s at least make our world interesting.”

Humans of Hospitality is a weekly podcast, showcasing stories and insights from the world of hospitality – the human beings rather than the big brands behind our food and drink. You’ll hear from the producers of ingredients and the people who combine those ingredients to bring you new dishes and drinks… and the owners of the bars, cafés and restaurants who create memorable settings, so you recall your mouth-watering meals years later. They are the people who bring vibrancy to their corner of hospitality and, who, as a group, make all our lives richer and more interesting. Each week brings a new inspiring story. We are exploring hospitality in its broadest sense. Farming, politics, culture, cooking, nutrition, welfare, family, business, love and more. Wether you’re a famous figure or total unknown, if you love hospitality and have something important to say, chances are we’ll end up having a conversation. We want to explore the fair production of food, protecting the planet and humanity, whilst tasting awesome. It’s going to be quite the adventurous conversation. If you want a world of formulaic and dull corporate sameness this is not the podcast for you. If you’d like to learn about amazing human beings who dedicate their lives to making the world of food, drink and hospitality more diverse for our daily enjoyment, please listen. In showcasing these stories, founder and presenter Mark Cribb, wants to tip the balance back in favour of independent businesses: “Where we spend our money genuinely makes a difference to the kind of world we live in. So let’s at least make our world interesting.”

Location:

United Kingdom

Description:

Humans of Hospitality is a weekly podcast, showcasing stories and insights from the world of hospitality – the human beings rather than the big brands behind our food and drink. You’ll hear from the producers of ingredients and the people who combine those ingredients to bring you new dishes and drinks… and the owners of the bars, cafés and restaurants who create memorable settings, so you recall your mouth-watering meals years later. They are the people who bring vibrancy to their corner of hospitality and, who, as a group, make all our lives richer and more interesting. Each week brings a new inspiring story. We are exploring hospitality in its broadest sense. Farming, politics, culture, cooking, nutrition, welfare, family, business, love and more. Wether you’re a famous figure or total unknown, if you love hospitality and have something important to say, chances are we’ll end up having a conversation. We want to explore the fair production of food, protecting the planet and humanity, whilst tasting awesome. It’s going to be quite the adventurous conversation. If you want a world of formulaic and dull corporate sameness this is not the podcast for you. If you’d like to learn about amazing human beings who dedicate their lives to making the world of food, drink and hospitality more diverse for our daily enjoyment, please listen. In showcasing these stories, founder and presenter Mark Cribb, wants to tip the balance back in favour of independent businesses: “Where we spend our money genuinely makes a difference to the kind of world we live in. So let’s at least make our world interesting.”

Twitter:

@markcribb

Language:

English

Contact:

+44 (0)7977 582579


Episodes

#131 Victoria Searl - DataHawks

4/19/2021
Less so someone’s journey through hospitality this week, and more of a deep dive into a topic I hope hope you will find useful. Today I’m chatting to Victoria Searl, founder of Data Hawks. I’m fairly techie and I’ve found it frustrating over the years seeing the potential of data in the hospitality sector. Cleary unlike for example selling double glazing, we operate in a social space where people often want to hear from us. Where guests are happy to take photos and share them to social...

Duration:01:04:19

#130 Phil Haughton - Better Food Stores & Cafes

4/5/2021
Phil Haughton has had a great food adventure over many decades. He has just written a book ‘Food for Thought’ that brings together this journey, combined with recipes and producers he’s met along the way. Phil’s current business is the Better Food stores and cafes dotted around Bristol. That combination of combining the hospitality of a cafe drawing people into the building and then hopefully inspiring them to leave with some exceptionally ethical and delicious food and drink is the...

Duration:01:13:09

#129 Hamish Martin - The Secret Garden - Edinburgh

3/22/2021
Hamish is a brave soul who at the age of 41, with his own business and a career working around the wine and whisky trade decided that his number one love in the world was plants. Not only was he brave enough to sell the business, he was crazy enough to have no idea where his next adventure would take him. He pretty much let the plants decide. He went off on a learning journey meeting an inspirational medicine man along the way. A dream and a country walk and soon enough he’d stumbled...

Duration:01:02:25

#128 Darren Venables - Estate Manager - Chewton Glen

3/8/2021
Unusually we recorded this one, with my golden retriever 'Jasper' whilst giving him a walk around a 130 acre country estate. But more importantly I was joined by Darren Venables, the Estate Manager at the Chewton Glen Hotel down in the New Forest in Hampshire. Darren has been working at the Chewton Glen for over 30 years so really has seen a huge amount of change, and as far as the grounds are concerned has curated much of that himself. And our wide ranging conversation typifies the reason...

Duration:01:12:08

#127 Sarah Heward - Real Food Cafe - Scotland

3/1/2021
Sarah has been pretty vocal throughout the pandemic in representing the Scottish Hospitality Sector. I wanted to chat with Sarah in the first instance about how somebody goes from being the MD of a decent sized company in the city of London, to buying an ex Little Chef by the side of an obscure road in rural Scotland. Along the way driving revenue to over £1.7 million per year from a pretty small footprint. And secondly how Sarah had embraced technology to revolutionise how this road side...

Duration:01:07:28

#126 Chris Davies - CEO Harvest London - Vertical Farming

2/22/2021
Chris Davies is founder and CEO of Harvest London, a couple of vertical farms in the city of London. Chris is going to help us understand how vertical farms could be part of the solution to feeding the planet. As Chris puts it, this will be part of the solution and not all food will be, or can be grown this way. But the benefits of growing food where it is to be consumed, rather than potentially 1000’s of miles away, the benefits of harvesting food and getting it to the restaurant door...

Duration:01:12:13

#125 Tim Hall - Executive Chef - Burgh Island Hotel

2/15/2021
It was quite a few months ago when the opportunity crossed my desk to interview Tim Hall, who is the executive chef at Burgh Island. It caught my eye because Burgh Island is such a unique location, as a tidal island just off the south coast of Devon. I was intrigued to understand a bit more around the complexity of running not one, but three restaurants, on an island that for many hours of the day cannot be accessed at all, or certainly not without its challenges. Add to that Tim’s...

Duration:00:50:22

#124 Lee Cash - Founder Peach Pubs

2/8/2021
Lee Cash was always driven to become self employed in the hospitality sector. He learnt his craft with some of the best, from Robin Sheppard at Bespoke Hotels and chef Raymond Blanc. But all the time driven and motivated to test himself, to learn all he could and get ready to put into practise the art of perfecting 1000 little details to make his own venues successful. I always enjoy chatting to people who really have proper hospitality in their soul. Who understand how spaces feel. How...

Duration:01:20:46

#123 Jonathan Neame - CE of Shepherd Neame Brewers

2/1/2021
We’re going big this week, and actually I don’t mean a big podcast, but a big business, chatting to Jonathan Neame, the chief executive of Shepherd Neame Brewers. With 320 pubs and pre pandemic turnover of £150 million they are bigger than the normal business I chat to on this podcast, but they have a really interesting family history. Having been around for over 300 years, and maintained family ownership I think they qualify as having had a very inspiring independent hospitality...

Duration:00:40:37

#122 Tim Lloyd - MD Captains Club Hotel

1/25/2021
From honing his skills in hotels on an employed basis, to learning the art of the restauranteur with his own venues, to taking all of that knowledge and finally getting to apply it in his very own hotel with his partner Rob, Tim has been on a great hospitality journey. And the captains club is a special kind of place. Wether simply attracting the locals for a light lunch, or a few cocktails as the sun sets on the river, or mingling with famous guests such as Hugh Grant or the Gallagher...

Duration:01:12:41

#121 Michel Roux Jr - Media Chef, Author & Le Gavroche

1/18/2021
Michel Roux Jr is a true 'Human of Hospitality' who was practically born in a kitchen when his Mum went into labour whilst working in his Dad 'Albert Roux's' restaurant. Michel is well known, partly simply through the recognition of his Dad and Uncle opening Le Gavroche in 1967 and becoming the first British restaurant to be awarded 3 Michelin stars, but also via his extensive work on television through shows such as Masterchef the professionals, and most recently 'remarkable places to...

Duration:01:14:49

#120 Richard Ball - Executive Chairman Calcot Collection

1/11/2021
Richard is a great example of a 'Human of Hospitality' having worked in the sector almost all of his working life. Richard started the business with his Dad and his family, and recognises all that his family risked, even selling grandmas house to purchase a run down manor, covered in vines and a somewhat dilapidated air. They started small with only 7 bedrooms, but had a vision and a yearning to create something special and to look after people. That journey was tough in those earlier...

Duration:01:12:02

#119 Emma McClarkin - CE British Beer & Pub Association

12/21/2020
Emma has had a fascinating career working in the heart of government in the EU, in part negotiating trade deals. Great timing for a chat that starts with Emma’s thoughts on the EU and our opportunities and risks as we hurtle towards departure. You’ll be pleased to hear Emmas is pretty optimistic on post EU trade, particularly where the export of exceptional British beer is concerned of course. We also chat about Emma’s experience liaising directly with the government on the behalf of the...

Duration:01:11:33

#118 Minister for Hospitality - Various Guests

12/13/2020
A very different style of episode this week. Rather than a detailed conversation with one awesome human of hospitality we have 9 great humans, most of whom have been previous guests. And we have just one topic of conversation. Why they are supporting the campaign for a Minister for Hospitality. This campaign was launched by Claire Bosi but had been sat languishing at around 38k signatures on the government petition website. To be debated in parliament 100k signatures are required. ...

Duration:01:20:35

#117 Naomi Duncan - CEO Chefs in Schools charity

12/7/2020
Surely schools are the place to improve knowledge on food, on what we should eat, to inspire a life long love for whole food and to understand the difference between real food and processed food. To understand that food is essential for life, and that in the modern world nobody should be going hungry. To try and fathom how on earth it is possible for the same areas struck be food poverty and lack of access to food to at the same time be suffering from diabetes and obesity due to the...

Duration:01:17:06

#116 Carly Trisk-Grove - B-Corp, OPOP & Cafe in the Park

11/30/2020
I love Carly’s story and her energy and ethos and her general hospitality adventure. As you will hear Carly went from a small wooden hut, to an expensive hobby, to raising 1/2 a million pounds and building a beautiful cafe in the park. Along this journey Carly realised that people were the key to all that she was achieving. Carly, her husband 'Ian' and their team won multiple awards for their cafe. Particularly around employing disabled team members and looking after the local community,...

Duration:01:10:59

#115 Dan Rose-Bristow - The Torridon Resort

11/23/2020
Set in 58 acres of parkland at the end of a magnificent sea loch, The Torridon has one of the most spectacular and idyllic locations in the country. What Dan, his wife Rohaise and the team have created in the Torridon is awesome. So remote with the challenges of staffing and weather and access and much more, yet they have an incredible reputation. As treasurer of the Master Innholders, Chairman of Pride of Britain Hotels and Director of Luxury Scotland Consortium Dan’s also got a pretty...

Duration:01:25:19

#114 Zoe Wangler - Setting up an ecological farm

11/16/2020
Zoe is from the 'ecological land cooperative' (ELC) - a 'Not For Profit' trying to solve some of the problems of excessively large farms, often mono-culture dominated and using too many chemicals, having a very detrimental impact on the land and ecosystem. I speak to many people being inspired to enter the world of hospitality, not only to sell better quality more ethical food to the consumer, but also interested in how to grow this food and actually produce it in the first place. If you're...

Duration:01:16:58

#113 Rocco Bova - GM Chablé Yucatán - Mexico

11/9/2020
Rocco Bova is living quite the hospitality adventure. I wanted to catch up with him for a few reasons. Firstly he’s running a health resort in Mexico, a fascinating country. Sometimes a reputation for drug cartels, kidnapping and more recently a catastrophic impact of COVID-19. But Rocco loves Mexico, and he’s lived in enough countries to be able to make an objective decision. Secondly, with people maybe questioning why they work in hospitality and wondering what the future might hold,...

Duration:01:19:18

#112 Nicholas Dickinson - Congham Hall Hotel

11/2/2020
If you don’t know his name, you’ll certainly know some of the venues Nicholas has worked and some of the businesses he’s developed. Nicholas without a doubt is a bona fide 'human of hospitality'. It’s been his life’s work. From cutting his teeth at the Chewton Glen working for the likes of Robin Hutson, to becoming the MD at Le Manoir and being Raymond Blanc’s right hand, man whilst working in partnership with Richard Branson and the virgin group. And having learnt from some of the most...

Duration:01:23:04