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Humans of Hospitality

Business & Economics Podcasts

Humans of Hospitality is a weekly podcast, showcasing stories and insights from the world of hospitality – the human beings rather than the big brands behind our food and drink. You’ll hear from the producers of ingredients and the people who combine those ingredients to bring you new dishes and drinks… and the owners of the bars, cafés and restaurants who create memorable settings, so you recall your mouth-watering meals years later. They are the people who bring vibrancy to their corner of hospitality and, who, as a group, make all our lives richer and more interesting. Each week brings a new inspiring story. We are exploring hospitality in its broadest sense. Farming, politics, culture, cooking, nutrition, welfare, family, business, love and more. Wether you’re a famous figure or total unknown, if you love hospitality and have something important to say, chances are we’ll end up having a conversation. We want to explore the fair production of food, protecting the planet and humanity, whilst tasting awesome. It’s going to be quite the adventurous conversation. If you want a world of formulaic and dull corporate sameness this is not the podcast for you. If you’d like to learn about amazing human beings who dedicate their lives to making the world of food, drink and hospitality more diverse for our daily enjoyment, please listen. In showcasing these stories, founder and presenter Mark Cribb, wants to tip the balance back in favour of independent businesses: “Where we spend our money genuinely makes a difference to the kind of world we live in. So let’s at least make our world interesting.”

Humans of Hospitality is a weekly podcast, showcasing stories and insights from the world of hospitality – the human beings rather than the big brands behind our food and drink. You’ll hear from the producers of ingredients and the people who combine those ingredients to bring you new dishes and drinks… and the owners of the bars, cafés and restaurants who create memorable settings, so you recall your mouth-watering meals years later. They are the people who bring vibrancy to their corner of hospitality and, who, as a group, make all our lives richer and more interesting. Each week brings a new inspiring story. We are exploring hospitality in its broadest sense. Farming, politics, culture, cooking, nutrition, welfare, family, business, love and more. Wether you’re a famous figure or total unknown, if you love hospitality and have something important to say, chances are we’ll end up having a conversation. We want to explore the fair production of food, protecting the planet and humanity, whilst tasting awesome. It’s going to be quite the adventurous conversation. If you want a world of formulaic and dull corporate sameness this is not the podcast for you. If you’d like to learn about amazing human beings who dedicate their lives to making the world of food, drink and hospitality more diverse for our daily enjoyment, please listen. In showcasing these stories, founder and presenter Mark Cribb, wants to tip the balance back in favour of independent businesses: “Where we spend our money genuinely makes a difference to the kind of world we live in. So let’s at least make our world interesting.”

Location:

United Kingdom

Description:

Humans of Hospitality is a weekly podcast, showcasing stories and insights from the world of hospitality – the human beings rather than the big brands behind our food and drink. You’ll hear from the producers of ingredients and the people who combine those ingredients to bring you new dishes and drinks… and the owners of the bars, cafés and restaurants who create memorable settings, so you recall your mouth-watering meals years later. They are the people who bring vibrancy to their corner of hospitality and, who, as a group, make all our lives richer and more interesting. Each week brings a new inspiring story. We are exploring hospitality in its broadest sense. Farming, politics, culture, cooking, nutrition, welfare, family, business, love and more. Wether you’re a famous figure or total unknown, if you love hospitality and have something important to say, chances are we’ll end up having a conversation. We want to explore the fair production of food, protecting the planet and humanity, whilst tasting awesome. It’s going to be quite the adventurous conversation. If you want a world of formulaic and dull corporate sameness this is not the podcast for you. If you’d like to learn about amazing human beings who dedicate their lives to making the world of food, drink and hospitality more diverse for our daily enjoyment, please listen. In showcasing these stories, founder and presenter Mark Cribb, wants to tip the balance back in favour of independent businesses: “Where we spend our money genuinely makes a difference to the kind of world we live in. So let’s at least make our world interesting.”

Twitter:

@markcribb

Language:

English

Contact:

+44 (0)7977 582579


Episodes

#099 Robin Sheppard - Chairman Bespoke Hotels

8/3/2020
Robin Shephard is the Chairman and co-founder of Bespoke Hotels. Bespoke look after over 5000 hotel rooms, 6000 team members and £500 million pounds worth of assets. But they particularly interested me, because many of you will know I love the independent hospitality sector. Bespoke are fascinating, because although they’ve become a significant player, they keep their personal brand and business very much behind the scenes. Most of their venues are independently owned, and bespoke simply...

Duration:01:09:55

#098 Danny Pecorelli - MD Exclusive Collection

7/27/2020
Exclusive is a superb example of what can be achieved in the genuine world of hospitality when not dominated by venture capitalists or short term city demands. Exclusive is family owned. They take a long term view, are not hugely leveraged and as you’ll hear in this conversation Danny is a genuine human with a sincere love of the hospitality sector. Danny has also been very helpful in helping England win the Rugby Wold cup, but I’ll let him tell that story. We touch on Danny’s role as...

Duration:01:06:33

#097 Tim Maddams - Chef, Teacher, Presenter

7/20/2020
This episode was recorded just before COVID lockdown, so is not referred to in the episode, but it's a great chat, so I wanted to finally get round to releasing it. Thanks. By the time Tim Maddams had reached the end of his first year as a professional chef, working in a restaurant kitchen, he came to a crazy realisation: he had cooked more meals in those 12 months than most people prepare in an entire life time. For a while, working hard with luminaries like Alastair Little and Marco...

Duration:00:45:00

#096 Tim Wookey - Co Founder - Amamus Speciality Coffee

7/13/2020
This episode was recorded just before COVID-19. At the time we had no idea what was about to come. During the pandemic I’ve been focusing on time specific conversations, but now as hospitality re-opens I want to release a few great conversations that have been patiently waiting for their time. Tim knows a great deal about coffee, but rather than being a roaster or venue, he’s got a unique slant on trying to get better coffee in the places many of us spend time, but generally have low...

Duration:00:54:13

#095 Andrea Rasca - Founder Mercato Metropolitano

7/4/2020
Andrea is a walking philosopher with some very strong opinions on the ethics of business and the community around food and drink. I’ve interviewed Andrea before about his business and journey, but today we focus on the recent opening of his latest venue in an absolutely stunning old church in Mayfair. I’ll let you listen to andrea’s eloquent description of that stunning space. Andrea stayed open in some guise throughout the lockdown since their business is pretty diverse from a deli,...

Duration:01:01:25

#094 David Simms - Restaurant Associates 'Culinary Director'

6/30/2020
Now whilst to your average human Restaurant Associates is not particularly a consumer facing brand, you will certainly know many of the venues that David Simms and his team operate, from Somerset House, to Edinburgh zoo, to Michelin starred restaurants like Jason Atherton’s City Social and Michelle Roux’s Parliament Square. I chat about David’s history in the podcast, so I’m not going to list it here, but fundamentally just be reassured that I was really excited to get to chat to David...

Duration:01:04:37

#093 Karl Chessell - CGA Data & Insight

6/27/2020
I first saw Karl speak at an event in March where I was impressed by some of the insights and data that he and the CGA team had collated. It was nice to see so many of the thoughts and impressions that I had of the sector backed up by some scientific data and commentary. Now seemed like the perfect time to put some data behind the theory of what re-opening may look like. Karl and I go on a bit of a journey in this conversation, and it is worth noting that it was recorded about a week...

Duration:01:06:58

#092 Kris Gumbrell - CEO Brewhouse and Kitchen

6/23/2020
Kris is a very experienced operator who has had both a successful corporate, as well as more entrepreneurial career in hospitality. We briefly touched on Kris’s early career but spent more time chewing the fat on a broad range of hospitality topics. From EIS funding schemes and some great perspectives on why debt is quite often not the answer. We also have a great conversation around hospitality as part of the rejuvenation and placemaking of towns and cities. Quite often they are the...

Duration:01:00:48

#091 Griff Holland - Friska Founder

6/20/2020
I’ve spoken to Griff Holland from Friska before in episode 47 and I love his love of food and drink and humans. After a crazy couple of months of lockdown I thought it was a great time for a follow up. We touch on how trade had been in the 6 months before lockdown and how he’d been navigating Brexit indecision, multiple elections and a stormy winter. We look at the rollercoaster of shut down itself and how Griff pretty much nailed his plans in one emergency covid meeting, rather than...

Duration:00:52:08

#090 Sally Beck - Royal Lancaster & Hotelier of the year

6/16/2020
This weeks guest is yet another true inspiration of hospitality. Sally is the General Manager of the Royal Lancaster Hotel in London and the 2019 hotelier of the year, joining some legendary predecessors of the award. We have a pretty wide ranging conversation all the way from chickens, to my relief that Sally was not actually born in a pub, to how a 40 million pound refurbishment actually turned into an 85 million pound refurbishment, as well as Sally’s desire to create the happiest hotel...

Duration:01:03:06

#089 David Abrahamovitch - Grind London

6/13/2020
David from Grind London, a collection of coffee shops, cocktail bars and restaurants, started his hospitality journey by inheriting a mobile phone shop, where he loved the building but not the business. Fast forward and David has managed to walk that tricky operational and design tightrope where his venues are both a great stop off for a daytime coffee, but also a sit down meal, and by night transform into a busy cocktail bar. Not an easy feat, but something that feels so effortless when...

Duration:00:57:25

#088 Robert Walton MBE - President Restaurant Association

6/9/2020
Robert has an MBE, is a Restauranteur, a patron of Hospitality Action, president of the Restaurant Association, founder of the Nth Degree Global, and has even been covered in the FT as a power dresser with his very dapper suit collection. He’s also got a very active instagram account where he also interviews a number of other great humans of hospitality. We have a fantastic chat about his past experiences in hospitality, which have been many and varied. Robert gushes about London’s place...

Duration:01:00:38

#087 Nat Alexander - China - Homeslice Pizza

6/6/2020
We are looking to china for some inspiration as they are running a good couple of months ahead of us from a pandemic timeline perspective. Nat is from London, but has been living in Shanghai for a number of years and runs Homeslice Pizza across 3 local outlets. He was therefore very well place to discuss the operational aspects of coming out of the other other side of lockdown in the hospitality sector. I found Nat’s descriptions of the challenges of acquiring PPE in china fascinating, in...

Duration:00:56:48

#086 Charlie McVeigh - #ProjectPint and Bunker Projects

6/3/2020
Charlie sold his group ‘Draft House’ to Brew Dog and now operates as a chairman and investor through his business ‘Bunker Projects’. Charlie is currently chairman of the Breakfast Club and Butchies fried chicken in London. We chat about 'project pint', what it stands for and how it evolved. Project Pint is a fun and inclusive way of helping Britain shift from a FOGO, to a FOMO mentality as soon possible, when it is safe, falling back in love with the Great British pint and going out with...

Duration:01:11:54

#085 Peter Ducker - Institute of Hospitality

5/27/2020
In this weeks conversation I catch up with Peter from the Institute of Hospitality. Now I have to confess to not knowing a huge amount about the IOH but I thoroughly enjoyed this chat with Peter. Clearly he's been in the industry long enough to know what he's talking about and have a very rounded and objective perspective on quite a diverse range of topics that cropped up. We touch on OTA's, graduate training, VAT, the opportunity for independent hospitality, the impact of the pandemic and...

Duration:00:59:48

#084 Philip Eeles - Co-Founder Honest Burgers

5/24/2020
I really enjoyed meeting Phillip Eeles from Honest Burgers on a previous episode back in December 2019 with co-founder Tom Barton. This time it was just Phillip and he was equally as enthralling and honest and happy to speak the truth. We touch on his role of late, looking after the out of London venues and his 180 degree turn on how those out of London venues should be managed. We then get into the impact of the pandemic from charity and longterm integrity where Phillip tries desperately...

Duration:00:58:03

#083 Jonathan Downey (JD) - Hospitality Union

5/21/2020
Lots has changed since I last caught up with JD. Hospitality Union has become more grown up from its early WhatsApp group days and now has a website, brand and a more disciplined and structured voice representing over 3000 independent hospitality owners and senior operators. Through Hospitality Union JD has been campaigning for a number of national support measures to help the sector navigate the pandemic, and fundamentally save as many jobs as possible. Next to the JRS and furloughing...

Duration:00:50:43

#083 Logan Brouse - Tacoliscious Shanghai - China

5/19/2020
Logan is from Logan's Punch and tacolicious, venues of varying size in Shanghai. As a prior F & B consultant from San Francisco, Logan has been living in China for ten years and has had a ring side view of the pandemic roll out from there and across the globe. I was fascinated during this chat to hear the importance of the timing around Chinese New Year and the impact that had on how the virus was transmitted across China. Interestingly their has also been some government business support,...

Duration:00:39:56

#082 Simon Mitchell - CEO Kerb Food

5/15/2020
This is the first post pandemic episode I’ve done representing what is such a vibrant, energised, important and all too neglected part of the incredible hospitality sector - the street food traders. And when I say neglected I mean that so many of them are small, independent operators with no premises and no staff, so generally don’t qualify for grants or furloughing cash. It’s heart breaking to imagine the hardship that some of these incredible hospitality humans are facing during this...

Duration:00:53:06

#081 CVIRUS SPECIAL - Rupert Holloway - Conker Spirit

5/13/2020
This is the week where Rishi has given much of the industry a further life line by extending the furlough scheme through to October. Though we wait nervously for the details of the ‘joint’ funding he mentioned from August onwards and wether our sector may qualify for further support once the scheme is removed for much of the country. Today’s guest is Rupert from Conker Spirit, a gin distiller in Bournemouth. I’ve seen a number of distilleries moving into the sanitiser market and I really...

Duration:00:45:29