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IT Insights

Business & Economics Podcasts

IT Insights by Future Processing is an online programme aimed at creating quality content with seasoned business and technology leaders dedicated to their goals, perspectives and challenges. In the interviews you will find inspiration regarding leadership, problem solving, technology trends, and more. Our guests, various indsutries' veterans, share knowledge, lessons learnt, and ideas not only in inspiring podcasts and interviews but also during online events, conferences, and networking meetings. Recently we have been focusing on the Insurance industry with our InsurTalk series: https://itinsights.tech/insurtalk.

Location:

United States

Description:

IT Insights by Future Processing is an online programme aimed at creating quality content with seasoned business and technology leaders dedicated to their goals, perspectives and challenges. In the interviews you will find inspiration regarding leadership, problem solving, technology trends, and more. Our guests, various indsutries' veterans, share knowledge, lessons learnt, and ideas not only in inspiring podcasts and interviews but also during online events, conferences, and networking meetings. Recently we have been focusing on the Insurance industry with our InsurTalk series: https://itinsights.tech/insurtalk.

Language:

English


Episodes

IT Insights InsurTalk: Digital underwriting through the lens of MGAs with Michael Keating (MGAA)

2/21/2024
In this episode we continue the topic related to delegated authority and digitalisation of underwriting, but this time from a perspective of MGAs. As MGAs stand at the intersection of innovation and underwriting it is especially inspiring to learn how they harness technology to streamline processes, enhance risk evaluation, and navigate the ever-changing insurance landscape. Our guest is Michael Keating, CEO at Managing General Agents' Association and together we'll explore how the members leverage digital tools, predictive analytics, and automation to not only expedite underwriting processes but also to improve accuracy and adaptability in a dynamic market.

Duration:00:16:39

IT Insights Inspire, Improve, Innovate: Future-Proofing Organizations against any threat with Sean D. Mack

2/16/2024
Dive into the intricate world of cybersecurity in the first episode of the new series IT Insights: Inspire, Improve, Innovate recorded in our Center of Excellence in North Dallas. In this eye-opening discussion, Adam Gaca, VP of Cloud in Future Processing engages in a candid conversation with Sean D. Mack, Author, Speaker, and former CIO and CISO of Wiley. They unravel the true state of cybersecurity at American companies and uncover strategies to inspire innovation while minimizing operational risks.

Duration:00:19:56

IT Insights InsurTalk: Digitalisation of underwriting at Lloyd's - suicide mission or lifesaver with Dave Connors (distriBind)

1/9/2024
Delegated authority holds great significance within the London Market, serving as a cornerstone in the landscape of risk underwriting. Data control is crucial in this area, espiecially considering data cleansing, data transformation in real-time and reconciliation. In this episode of IT Insights InsurTalk, together with Dave Connors, Founder and CEO of distriBind, we discuss the role of the delegated authority in the Insurance market, with a special focus on data.

Duration:00:20:27

IT Insights InsurTalk: Robots are coming - How to save the underwriter from extinction? with Artur Niemczewski, NED at CII

11/7/2023
February 2017, insurance press is swarmed with predictions based on Carl Frey’s study that robots are coming and “topping the list of jobs at risk of being automated are insurance underwriters, with a 98.9% probability of being replaced by robots” . 6 years have passed and here we are, World Economic Forum marks Insurance underwriters as those who are “most likely to benefit from AI augmentation – 100% of their tasks have the potential to be augmented, the Jobs of Tomorrow report says”. Together with my guest, Artur Niemczewski, Non-Executive Director at Chartered Insurance Institute, we discuss how the job of underwriter went from endangered to potentially 100% AI augmented in 6 years. And this time, we have a mystery guest as well…

Duration:00:23:01

IT Insights InsurTalk: Navigating claims inflation with Manjit Rana, GM Insurance - UK, EMEA & APAC at Clearspeed

9/27/2023
Claims inflation refers to the increasing costs associated with settling insurance claims, and it can significantly impact the profitability and sustainability of insurance companies. In this episode, together with our guest, Manjit Rana, GM Insurance - UK, EMEA & APAC at Clearspeed, we explore various aspects of claims inflation, focusing on the role of technology in addressing these challenges. We also discuss the topic of challenges faced by Insurance leaders in managing claims inflation.

Duration:00:27:42

IT Insights InsurTalk: Navigating claims inflation with Manjit Rana, GM Insurance - UK, EMEA & APAC at Clearspeed

9/21/2023
Claims inflation refers to the increasing costs associated with settling insurance claims, and it can significantly impact the profitability and sustainability of insurance companies. In this episode, together with our guest, Manjit Rana, GM Insurance - UK, EMEA & APAC at Clearspeed, we explore various aspects of claims inflation, focusing on the role of technology in addressing these challenges. We also discuss the topic of challenges faced by Insurance leaders in managing claims inflation.

Duration:00:27:42

IT Insights InsurTalk: The Innovation Mindset in Insurance with Nic Sproul, CCO at I Love Claims

8/18/2023
Innovation is on everyone’s lips nowadays, but it’s not surprising seeing how important it is in the growth of companies but also how it can enhance our daily life, smoothen and accelerate certain processes and save time and money. However, it is quite a challenge to implement innovation within organisation. The guest of this episode is Nic Sproul, CCO at I Love Claims and former Director at Gallagher Bassett, who brings a wealth of experience and expertise in driving innovation within the insurance sector. Together we discuss the challenge of implementing innovation and how it is connected with certain change of mindset, letting go of what we know and pursuing the unknown.

Duration:00:25:59

IT Insights InsurTalk: The role of Insurance in the emerging digital ecosystems with Dr. Evangelos Avramakis (Swiss Re)

7/13/2023
76% of insurers agree that competitive advantage will not be determined by their organization alone, but by the strength of the partners and ecosystems they choose. Because of that insurers will have to consider mapping emerging ecosystems to assess how they can best offer coverage. Our guest is Evangelos Avramakis, Lead Corporate Foresight, Intelligence & Development at Swiss Re. In this episode we discussed the role of Insurance in the emerging digital ecosystems and why it is so important to look at the ecosystems through a non-industry specific lens.

Duration:00:18:13

IT Insights InsurTalk: Lloyd’s of London transformation with Bob James, COO at Lloyd's of London

6/21/2023
Throughout its 350+ years of history, Lloyd’s has become the world’s leading insurance marketplace. Its focus now is on building a braver future – one that is more sustainable, resilient and inclusive and part of that journey is created by the Future at Lloyd’s programme. In this episode we have a pleasure to talk with Bob James, Chief Operations Officer at Lloyd's of London at this extraordinary London’s landmark, Lloyd’s building. We discuss the vision beind the marketplace digital transformation, its presence as well as the future of further innovation. We also touch upon the challenges Bob had to face on the journey.

Duration:00:19:04

IT Insights InsurTalk: State of generative AI with Danilo Raponi and Emanuele Colonnella (Generali)

5/17/2023
When we asked ChatGPT to write me an intro for this interview it suggested the following: “Over the past few years, generative AI has emerged as a powerful tool for businesses to automate various tasks and gain a competitive edge. In the insurance industry, generative AI is being used to streamline operations, reduce costs, and enhance customer experience. From underwriting to claims processing, generative AI is transforming the insurance landscape.” It is indeed a fine example of self-promotion, but does it truly reflect reality? My guests are Danilo Raponi, Group Head of Innovation and Emanuele Colonnella, Innovation Activation Manager at Generali and we are discussing the state of generative AI in Insurance, but not only.

Duration:00:22:07

IT Insights InsurTalk: The future of claims with Bill Brower, Vice President Industry Relations at Solera Inc.

4/20/2023
Recent statistics from Price Waterhouse Coopers say that 41% of insurance customers are likely to switch insurance providers due to dissatisfaction with their carrier’s digital capabilities. It has posed a challenge to the insurance sector on how to make customers loyal and how to improve their digital experience with claims. Our guest offers a new approach to that problem and believes that the processes insurers use haven’t adapted to the capabilities of the new technology implemented by the carriers.

Duration:00:24:45

Benefits of data with Carrie Goetz

2/15/2023
In this episode I had a pleasure to talk to Carrie Goetz, fractional CTO to multiple companies, recently named in the top Top 25 Women in Mission Critical, 30 Top Most Influential Women in Tech 2021 by CIO Outlook, 10 most influential women in technology 2020 by Analytics Insight, honored as a Network Computing Inspiration Award finalist 2020, and Comptia Women in Leadership Spotlight Finalist. Together we discussed various aspects of data: ROI from data and Cloud projects, future data center, security issues with data and their awareness, and many more.

Duration:00:15:34

Strategic Doing as a way of collaboration with Ed Morrison

1/31/2023
In this episode of IT Insights we host Ed Morrison, a co-author of the book "Strategic Doing - Ten Skills for Agile Leadership", a #1 Amazon New Release in 6 categories. For over 25 years Ed has been developing new, network-based models for strategy in open, loosely connected networks. These approaches emphasize the strategic value of focused collaboration and innovation in today's global economy. Ed speaks about his approach to teaching the rules and skills of good collaboration to senior managers and PMs, and he explains how his methods differ from the ones most of us use. In the episode we discuss the advantages of implementing Strategic Doing in companies, its influence on the level of partnership and on the management community in businesses, and Ed's perspective on the future of collaboration and leadership.

Duration:00:35:26

IT Insights: 5 questions with George Amanatiadis

1/17/2023
Our guest of this IT Insights episode is George Amanatiadis, VP of Sales and Customer Success at Scrive. The episode touches upon various aspects of customer onboarding and CX. We also discuss why culture of an organisation is crucial when building technology and what challenges George is facing when working on solution architecture of various IT environments. Last but not least we also talked about eSigning contributing to digital transformation of organisations.

Duration:00:14:37

IT Insights: 5 questions with Jukka Holm

12/21/2022
The guest of this 5 questions episode is Jukka Holm, Managing Director of Visma Enterprise Oy and Board Chair of Visma Public Oy, Invian Oy, Oima Oy, and SmartTrackers in Netherlands. He also holds a Board Member role in Visma Enterprise Latvia and Acubiz in Denmark. In this episode we discuss the transition process from MD to Board Member as well as Jukka’s approach to implementing strategic changes in companies.

Duration:00:14:38

IT Insights: 5 questions with Jack Nikogosian

12/13/2022
Meet Jack Nikogosian, a leading specialist in WEB3 and a renowned Danish blockchain expert with a deep understanding of the cryptocurrency industry. In 2015, Nikogosian garnered international attention when he paid for an entire month of expenses using only Bitcoin, earning him the nickname "Bitcoin Jack." In 2017, Nikogosian founded ARYZE, a fintech company that aims to make payments faster, cheaper, and smarter. Under Nikogosian's leadership, ARYZE has won multiple awards and has been recognized as a top talent in Denmark and on Forbes' 30 under 30 list. As a sought-after speaker on the topic of crypto-currencies, Nikogosian continues to be a prominent figure in the DeFi space. In this episode we discuss Jack’s experience of paying solely with Bitcoin for an entire month as well as the challenges he faces when spreading the gospel of tokenisation.

Duration:00:23:31

IT Insights: 5 questions with Dr. Jacqui Taylor

12/6/2022
Our guest of this IT Insights 5 questions episode is Dr. Jacqui Taylor, CEO and Founder at FlyingBinary Ltd. She is recognised as one of the 15 Most Influential Woman in UK Technology, 21 Most Inspiring Women in Cyber, 100 Global Leaders, an Expert Advisor to the European Commission and in the United Nations 2030 plan. Jacqui has shared the advice she would give to someone at the very beginning of their journey with DeepTech as well as the challenges she faces when implementing innovative technology. She had also introduced the initiative called Empathy Economy, which has already welcomed over 100 million entrepreneurs from 172 countries. It has taught them how to be CyberSafe in an online world. Empathy Economy is working to launch a unique EE membership where Jacqui will share her success plan to support 1 million entrepreneurs or changemakers to create businesses to deliver the change the world needs to see across the world and she would love you to join her. If you want to grow or start a business that changes people's lives the waitlist for the next cohort of Empathy Economy businesses is open, and you can join it at https://jacqui.online/waitlist To get access to the WEF research we used to help 10 million businesses Cybersafe go to https://wef.jacqui.online. To stay updated follow Jacqui Taylor’s LinkedIn profile where she shares updates on her global work: https://www.linkedin.com/in/dr-jacqui-taylor/

Duration:00:27:54

How to foster a one team mindset in digital transformation with Herman Herteleer

11/15/2022
Our guest is Herman Herteleer, Group CIO of Interparking. He has vast experience in setting up and working with agile responsive organizations that continuously change and adapt to market needs mainly in the customer services and supply industry. Together we discuss what is digital transformation about and if it really is "more about culture and people, than technology". We also touch upon choosing the right partner to go through it and introduce the notion of rightshoring. Last but not least, we talk about the biggest challenges of building a high-performing team.

Duration:00:27:40

People-centrism in financial wellbeing of employees with Tiffany Haynes

11/8/2022
The guest of this episode is Tiffany Haynes, COO & Chief People Officer at Fingercheck. Prior to FC, Tiffany was with Jack Henry (NASDAQ: JKHY) for nearly 20 years; much of that time was devoted to fintech operations, program management, people operations, and leading consumer-facing experiences. She served in various roles, including Chief People Officer (6500+ employees) and as General Manager | Vice President of Consumer-Facing Experiences with full P&L responsibilities. In this episode we will focus on Tiffany’s passion, namely putting people first and enabling small businesses with feature-rich solutions that are simple and powerful, so the business owner can spend more time in the business and less time running the business.

Duration:00:16:17

Digital manufacturing with Dean Bartles

10/27/2022
Our guest of this episode is Dr. Dean Bartles, a seasoned operations professional with four decades of management experience in manufacturing and technology. He is currently the President and CEO of the Manufacturing Technology Deployment Group, Inc., a not-for-profit holding company of both the National Center for Defense Manufacturing and Machining (NCDMM) and Advanced Manufacturing International, Inc. (AMI), a new subsidiary and sister company to NCDMM. Dr. Bartles’ skills in advanced manufacturing technology areas include Digital Manufacturing, Model Based Enterprise, Industry 4.0, smart manufacturing, advanced robotics and brilliant factory concepts. In our episode we discuss industry 4.0, optimization and control of processes, automatization and gathering data and how the companies can benefit from them. We will also talk about the place of AI and ML in manufacturing and how to prepare a manufacturing business for digital transformation.

Duration:00:19:12