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Leaders In Payments

Business & Economics Podcasts

Hear directly from C-level executives in payments/fintech about industry trends, successful strategies, products, services, and what the future holds for the payments/fintech industry. We cover the entire industry from merchant acquiring, payment...

Location:

United States

Description:

Hear directly from C-level executives in payments/fintech about industry trends, successful strategies, products, services, and what the future holds for the payments/fintech industry. We cover the entire industry from merchant acquiring, payment processing, ISOs, payfacs, fraud, security, issuing, b2b, fintech, to start-ups, if it goes on in payments we will be talking about it.

Language:

English


Episodes
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Get Paid Faster with Garima Shah, President and Co-Founder of Biller Genie | Episode 481

4/8/2026
Waiting 47 days to get paid for work you already finished is more than annoying, it’s a cash-flow killer. I sat down with Garima Shah, President and Co-Founder of Biller Genie, to talk about the unglamorous part of payments that decides whether a business thrives: accounts receivable. We get practical about what actually slows payments down and why “just run the card” ignores the messy reality of invoicing, accuracy, and collections. Garima explains how accounts receivable automation tightens the whole workflow. Send invoices on time, protect data integrity so the right customer gets billed correctly, and give people an Amazon-like way to pay with a simple button for credit card or ACH. That shift can take a typical service business from getting paid in weeks to getting paid in days. We also dig into the real-world benefits beyond money, like saving 10 to 15 hours a week of admin work and giving owners time back. We also unpack what makes Biller Genie different in the payments ecosystem: a partner-first model built for banks, processors, and ISOs, deep payment gateway integrations, and bi-directional sync with accounting platforms like QuickBooks and Xero to support clean payment reconciliation. Garima shares where she sees growth in AR software, how AI in payments is accelerating product and insights, why stablecoin acceptance is “easy but early,” and what industry consolidation means when two partners suddenly become one. If you care about SMB payments, B2B invoicing, AR automation, and the future of merchant services, this one is packed with ideas you can use.

Duration:00:17:47

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Special Series: The Trust Advantage with Brock Robertson, Chief Revenue Officer at Payroc | Episode 480

4/2/2026
Owning payments sounds like a power move until the real bill shows up. We sit down with Brock Robertson, CRO at Payroc, to unpack how payment strategy for software platforms is shifting again and why so many vertical SaaS leaders are stepping back from the “everyone should be a Payfac” era. We trace the evolution from payments as a bolt-on utility to embedded payments as a true growth engine, then get honest about what “control” actually requires: underwriting, compliance, disputes, fraud monitoring, security, systems, and specialized teams. Brock shares what he’s hearing from software companies that tried to become payments companies and felt their brand identity drift away from the features that made them win in the first place. If you have global expansion plans, we also dig into how regulation and operational complexity multiplies fast. From there, we explore what a modern referral partnership model looks like today, including hands-off referral, hybrid co-sell, and approaches that preserve customer experience while reducing operational burden. The thread that ties it all together is trust: transparency, support, aligned economics, and the confidence to represent each other well when your customers’ money is on the line. If you’re evaluating integrated payments, payment processing partners, APIs, or the Payfac path, this conversation will help you choose the level of involvement that fits your team and your product roadmap.

Duration:00:21:56

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The Signal: Embedded Finance - The real value: ISV customer retention and stickiness with Whitney Ganibegovic, Worldpay | Episode 479

3/31/2026
Payments alone rarely make a software platform unforgettable. The moment merchants start using your product to access working capital, manage cash flow, move money through payouts, and keep reconciliation tight, the relationship changes. I sit down with Whitney Ganibegovic, Senior Sales Executive at Worldpay (now part of Global Payments), to unpack why embedded finance is quickly becoming one of the most practical drivers of retention, account growth, and long-term platform value for ISVs and software platforms. We get specific about what platforms still underestimate: embedded finance does not have to be a massive multi-year build with a new compliance team and a brand-new support motion. With the right partner infrastructure, platforms can add value-added financial tools while staying focused on the vertical software that made them successful. Whitney shares why expanding from embedded payments to a broader financial suite can increase customer lifetime value, lift revenue per merchant, and create real platform dependency because these tools plug directly into daily workflows. We also dig into where many rollouts go wrong. “Embedded” does not automatically mean adopted, so go-to-market timing, vertical nuance, and marketing automation matter. Whitney explains why working capital is often the simplest entry point, how payments data enables smart pre-qualification, and which metrics go beyond surface-level revenue: multi-product adoption, engagement, cash flow penetration, contribution margin, retention, and net revenue retention. The guiding image we keep coming back to is the “nonstop flight” experience: one login, one place to operate, fewer handoffs, less stress. If you care about embedded finance, fintech strategy, and building software platforms merchants cannot replace, listen now.

Duration:00:24:19

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Stopping Subscription Churn with Charles Rosenblatt, CEO of Butter | Episode 478

3/26/2026
Your churn dashboard might be accusing your product of something your payments stack actually did. When a renewal charge fails, customers can disappear even if they still want what you sell, and that “involuntary churn” quietly drains ARR, wrecks retention analysis, and forces teams to make the wrong fixes. In this episode I sit down with Charles Rosenblatt, CEO of Butter, to unpack how subscription businesses can recover revenue from failed card payments using machine learning. We get specific about why many dunning programs rely on simple retry schedules, and how an ML-driven approach can choose the right moment for each invoice based on patterns in card and issuer behavior. Charles also shares how Butter works globally and plugs in as an abstraction layer on top of existing processors, so merchants can improve recovery without ripping out their current setup. Then we look ahead: Butter is expanding from reactive recovery to predictive modeling that helps companies anticipate payment failures before they happen. Charles walks through real operational scenarios across telehealth, AI subscriptions, physical subscription boxes, and gyms, where a predictive score can guide whether to ship, whether to pause access, and how to reduce wasted CAC. We also talk about using anonymous card transaction variables without PII, and where AI is genuinely useful versus just hype in the payments industry. If you run subscriptions, payments, billing, or growth, you’ll leave with a clearer way to separate product churn from payment friction and a roadmap for improving revenue retention. Subscribe to Leaders in Payments, share this episode with a teammate, and leave a review with your biggest churn question.

Duration:00:23:00

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Agentic Commerce Explained with Sanjay Saraf, SVP & Global Chief Product Officer for Merchant Solutions at Fiserv | Episode 477

3/24/2026
The moment AI agents can buy things for us, payments stop being a simple “click to pay” problem and become a trust problem. Greg Myers sits down with Sanjay Saraf, SVP and Global Chief Product Officer for Merchant Solutions at Fiserv, to map out what agentic commerce really means for merchants, ISVs, and the broader payments industry as software moves from assisting the shopper to acting for the shopper. We break down the simplest definition: customers set intent and rules, then an AI agent handles discovery, decisioning, and transaction execution. That shift challenges infrastructure built on the assumption that a human is present for authentication, authorization, and confirmation. Sanjay explains why the biggest change is the trust layer and how dispute resolution, refunds, and chargebacks must evolve when an autonomous agent initiates the purchase. We also dig into the emerging network frameworks shaping agentic payments, including Visa’s Trusted Agent Protocol and Mastercard’s Agent Pay Acceptance Framework. One emphasizes whether the agent is authorized to act, while the other emphasizes proving customer intent with a traceable record. From there, we talk practical implementation: how providers like Fiserv aim to make this seamless for integrated merchants, why SMBs can’t be left behind, and why “agentic discovery” may become as important as traditional SEO for product catalogs. Finally, we cover where early ROI may show up first, especially through reduced fraud, fewer disputes, and clearer authorization, along with real-world use cases in travel and high-impact B2B invoice and supplier payments. Subscribe for more conversations on the future of payments, and if this helped you, share it and leave a review so more builders can find the show.

Duration:00:23:24

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Ran Grushkowsky, Co-Founder & CEO of MassPay | Episode 476

3/19/2026
Most payments teams obsess over money in, then act surprised when slow payouts drive churn, support tickets, and lost growth. Greg Myers sits down with Ran Grushkowsky, Co-Founder and CEO of MassPay, to unpack why “time to money” is becoming a product feature and why the companies that treat payouts as strategy will outpace the ones that treat it as plumbing. We get into what MassPay actually does for corporate clients that need global payouts across multiple endpoints: local bank deposits, mobile wallets, cash pickup locations, push-to-card via Visa Direct, and even crypto. Ran explains the real challenge behind modern payout infrastructure: fragmentation. RTP, FedNow, wallets, and countless country-specific rails create a maze of integrations, compliance requirements, and operational risk. MassPay’s answer is a proprietary network with deep redundancy in every market plus smart routing that weighs speed, compliance fit, and total cost, not just the cheapest per-transaction quote. Ran also shares what’s reshaping the space right now: stablecoins as a cross-border speed and hedging tool, the shift toward embedded compliance that lets platforms control their own onboarding and payout experience, and how AI is already improving payout success rates through data normalization and faster reviews. We close with leadership lessons on where the real moat is headed in fintech and why payouts can move from cost center to profit center.

Duration:00:21:55

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Cihan Duezguen, CEO & Co-Founder of Green Banana | Episode 475

3/17/2026
Your BNPL strategy can’t be “pick one provider and hope.” When you sell across borders, buy now pay later becomes a payments infrastructure problem: different countries, different regulations, different checkout habits, and a constant pressure to keep conversion high without turning your team into an integration factory. We sit down with Cihan Duezguen, CEO and Co-Founder of Green Banana, to unpack a focused approach to payment orchestration built specifically for BNPL. We talk through why merchants and payment service providers are asking for a single, harmonized API that can connect to multiple BNPL providers while staying invisible to the shopper. Cihan explains what it means to be an agnostic infrastructure layer, why Green Banana doesn’t run its own risk or credit checks, and how neutrality creates flexibility for merchants that need to change providers as requirements shift. From there we zoom out to the bigger payments trends Cihan is watching: stablecoins as a back-end innovation that could unlock new value for PSPs, banks, and merchants, plus the rise of agentic commerce where AI agents buy products through voice prompts and automated flows. If those changes land the way he expects, the retailers and payment leaders who prepare now will win the next generation of checkout UX.

Duration:00:20:03

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The Signal: Embedded Finance - From Fragmented To Unified with Jaris Executives, Chris Aristides and Matt Thomas | Episode 474

3/12/2026
Payments is full of noise: legacy processors, vendor sprawl, duplicate onboarding, and merchants who just want their money faster. We cut through it by showing a pragmatic path from point products to a unified embedded finance stack that actually scales. With Jaris founder and CEO Chris Aristides and VP of Platform Partnerships Matt Thomas, we unpack why “foundation first” beats bolt-on every time and how to make it work across multiprocessor portfolios without ripping out your core. We start with the playbook behind winners like Square and Stripe: remove complexity, unify the experience, and make multi-product adoption effortless. Then we translate that into the realities of processors and ISOs. Chris explains the banking backbone - independent RTN, sponsor bank alignment, and vertically integrated ledgers—that makes settlement reliable and compliant. Matt breaks down managed settlement as the key unlock: a dynamic funding layer that normalizes Fiserv, TSYS, Worldpay, and Elavon flows, enabling split settlement, instant payouts, and automated loan repayment without custom builds for each backend. From there we stack the products merchants actually use. Lending remains a high-margin anchor with powerful retention, while instant payouts reach a far larger share of the base with a clean pay-as-you-use model that works on weekends and holidays. High-yield savings ties it together for cash management, all delivered through one onboarding, one golden merchant record, and a white-labeled UI that honors sub-ISO relationships and trust. The result is tangible: fewer forms, faster activation, clearer visibility for ops, and a material lift in retention and revenue. If you lead partnerships, product, or operations at a processor or ISO, this conversation gives you a concrete framework to touch the other 95 percent of your merchants, modernize onboarding, and launch new revenue lines through a single integration. Subscribe, share this episode with your team, and leave a review to tell us which product you’d launch first.

Duration:00:34:36

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The Signal: The Reality Behind Platform Fraud with Jess Kirkpatrick, Worldpay | Episode 473

3/10/2026
Fraud doesn’t wait for your roadmap. We sat down with Jess Kirkpatrick, VP of Risk and Fraud at Worldpay now part of Global Payments, to unpack how platforms can move beyond checkbox KYC and build a living risk program that protects growth, strengthens brand trust, and prepares for Payfac readiness. With experience spanning community banking, 17 years at PayPal, and global risk leadership, Jess brings a clear, practical lens to what proactive actually looks like. We start by challenging the biggest myth in payments: set it and forget it. Jess outlines four risk vectors (identity, intent, business model, and financial stability) and shows why continuous monitoring across all four beats a one-time screen. She explains how shared liability works in embedded payments, why payment providers still own card brand and regulatory obligations, and how true partnerships pair education, tooling, and joint governance. From there, we go deep on good friction: enhanced onboarding for higher-risk profiles, step-up checks on unusual behavior, and periodic reviews that are framed as protection, not punishment. Jess shares how clear communication turns compliance into service, preventing the “why are you asking this now?” backlash that costs you trust and churn. To close, Jess gives three high-impact moves for this quarter: modernize KYC/KYB and tighten onboarding, ramp up ongoing monitoring with alerts for sudden shifts, and train frontline teams while explaining controls to merchants. Measure success beyond loss rates by tracking retention of your best merchants and brand health around trust and safety.

Duration:00:23:54

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Special Series: The Trust Advantage with David Edwards, SVP Information Security at Payroc | Episode 472

3/5/2026
What does it actually take to secure a payments company in an era of sophisticated, well-funded cybercriminals? In this first episode of The Trust Advantage Series, brought to you by Payroc, host Greg Myers sits down with David Edwards, Payroc's Senior Vice President of Information Security, for a candid and eye-opening conversation about modern cybersecurity in the payments industry. With 30 years in technology — spanning private banking, retail, and payments — David brings hard-won perspective to the questions keeping payments executives up at night. Sparked by a real-world ransomware attack on a payments company, this episode cuts through the compliance checkbox mentality to explore what genuine, operational security actually looks like. David and Greg cover a wide range of critical topics: why passing audits doesn't equal being secure, how AI has radically changed the phishing threat landscape, the three pillars of identity and vulnerability management, and why resilience — not prevention — is the new gold standard. David also breaks down Payroc's layered approach to ransomware defense, how the company integrates acquired platforms without creating security gaps, and the right questions ISVs, ISOs, banks, and merchants should be asking their payment partners. Whether you're a developer, a risk officer, or a business owner processing transactions, this episode delivers a masterclass in why security isn't just an IT issue — it's everyone's job.

Duration:00:37:48

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Ismael Wrixen, CEO of Thrivecart | Episode 471

3/3/2026
What if checkout was the growth engine instead of an add-on? We sit down with Ismael Wrixen, CEO of ThriveCart, to explore how a payments-first platform can power the modern creator economy from a $99 template to a $10,000 mastermind without locking you into a brittle tech stack. Ismael breaks down how ThriveCart layers affiliates, an LMS, and marketing automation on top of payments, then uses smart funnels to turn checkout into predictable revenue. The conversation gets especially interesting around financing. As ticket sizes rise, traditional BNPL hits limits on geography and amount. Enter Thrive Pay Installments: interest-free plans using a customer’s existing card limit, delivered globally in USD, CAD, GBP, EUR, and AUD. Early data shows 3.3x higher average order values, approvals jumping from ~40% to ~85%, and checkout time collapsing to five seconds. Merchants still get paid up front; buyers spread payments over three, six, or twelve months with no new loan application, no extra friction. We also zoom out to the bigger picture of the creator economy and AI. Demand for reskilling surges as companies retool, and creators step in with specialized courses and coaching across finance, business, wellness, and AI. Ismael shares why flexibility is non-negotiable—keep your payment funnel, swap your LMS, integrate with 50+ tools, and sell globally with automated taxes and e-invoicing support coming online. We discuss where LLM commerce is heading, why human-in-the-loop purchasing still matters, and how adaptive pricing and localized experiences unlock international growth. If you care about conversion, funding bigger baskets, and building a stack that won’t trap you as AI reshapes the landscape, this is your roadmap.

Duration:00:28:01

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The Signal: Embedded Finance - Building the Infrastructure Layer with Jaris Founder & CEO Chris Aristides | Episode 470

2/26/2026
In this first episode of a new series on the Leaders in Payments podcast, host Greg Myers sits down with Chris Aristides, Founder and CEO of Jaris, to explore what it truly takes for payments companies and ISOs to remain competitive as the market shifts toward owned, embedded finance experiences. Chris brings an unconventional background to the payments world, having spent 22 years in the hedge fund industry as an analyst and portfolio manager before making the move into building a company. The conversation begins with the origin story of Jaris, which set out to bring a Square Capital-style lending product to the broader payments market. Rather than following the typical merchant cash advance route, Chris made the deliberate choice to build on a bank-backed model with a modern tech stack, prioritising regulatory alignment and a foundation flexible enough to eventually expand into multi-product banking services. A significant portion of the discussion centers on the complexity of working with legacy payment processors. Unlike vertical SaaS platforms, which offer high conversion and seamless integration, the legacy world is fragmented, running on outdated infrastructure with no easy outlet to plug into. Jaris has spent years building around this challenge, developing its own cloud-based core and processor-agnostic settlement infrastructure to bridge that gap. Chris also addresses the broader vision, making the case that lending alone is insufficient and that engaging the full merchant base requires a suite of products including instant payouts and commercial banking. He closes by framing Jaris not as a disruptor, but as a complement to the existing infrastructure, doing the hard work the industry has long needed done.

Duration:00:25:03

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The New Rules of Ecommerce with Alex Dewison, Global Payments | Episode 469

2/24/2026
In this episode of the Leaders in Payments podcast, host Greg Myers sits down with Alex Dewison, Director of Digital Solutions at Global Payments, to explore the rapidly evolving world of online commerce and checkout experiences. Alex brings a rich background to the conversation, having started his career in software development before moving into payments at Worldpay, where he worked with major UK retailers like Tesco and Next, and eventually transitioning into his current role overseeing digital product strategy across Europe, Asia, and Oceania. The discussion covers how consumer payment expectations have shifted dramatically, with digital wallets now accounting for over twenty percent of transactions and instant refunds becoming a baseline expectation rather than a perk. Alex argues that friction at checkout is no longer tolerable and that the industry is moving toward what he calls "invisible" or zero-click commerce, where the act of paying becomes seamlessly embedded in the shopping experience itself. The conversation also tackles the tension between platform simplicity and merchant control, the dangers of offering too many payment options, and the importance of localizing payment methods when expanding internationally. Alex shares practical guidance on how merchants can reduce cart abandonment by addressing surprise fees, slow page loads, and poor mobile optimization. On the topic of AI, Alex separates genuine near-term value, such as intelligent payment routing and adaptive fraud detection, from the longer-term hype around fully autonomous AI agents. He closes with a pointed message for e-commerce leaders: in 2026, your payment experience is your product, and the winners will be those who relentlessly remove friction rather than add features.

Duration:00:33:09

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The Signal: Embedded Finance: Lending as a Platform Feature with Aarati Soman, Parafin & Jaron Ruckman, NMI | Episode 468

2/19/2026
Payments leaders are feeling the squeeze of shrinking margins, price-driven churn, and rising expectations from merchants who want funding that feels as seamless as a card transaction. We sat down with Aarati Soman, Head of Product at Parafin, and Jaron Ruckman, Product Manager at NMI, to map the new playbook: embedded lending that meets merchants where they already work, backed by real-time data, AI-driven underwriting, and modular infrastructure that launches fast and scales cleanly. We unpack how moving capital inside your existing workflows changes the relationship with your merchants. Instead of sending them to third-party portals or closed ecosystems, you present pre-underwritten offers based on sales data, bank transactions, and relevant third-party signals. Machine learning models spot revenue patterns, seasonality, refunds, disputes, and expense profiles; LLMs structure unstructured data to speed decisions. The impact is tangible: faster approvals, fairer pricing, higher eligibility for SMBs that banks often overlook, and the kind of stickiness that turns payment processing from a commodity into a growth engine. Aarati outlines how Parafin carries the heavy lifts - capital, risk, servicing, and compliance so partners can focus on distribution and experience. Jaron shares how NMI’s API-first approach and embeddable components get partners live with offers before any deep development, with the option to integrate more tightly over time. We explore strategic positioning against Stripe and Square, why contextual placement at the point of pain drives adoption, and where product innovation is headed: fit-for-purpose capital for inventory spikes, equipment, payroll, and beyond. We close with practical advice on choosing partners - breadth of products, ease of integration, transparency, and program durability so you avoid costly rip-and-replace cycles and deliver fast funding your merchants trust.

Duration:00:23:51

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The Signal: The Real "Payment Meets Fraud" Journey with Brian Rust at Global Payments | Episode 467

2/17/2026
Fraud hasn’t disappeared - it got smarter. Organized rings now aim upstream at SaaS platforms and ISVs that embed payments, where a single gap in onboarding, transaction logic, or refund flows can be scaled into thousands of attacks overnight. We sit down with Brian Rust, SVP and Deputy Chief Information Security Officer at Worldpay/Global Payments, to map the real fraud journey (entry, action, exit) and the concrete moves product and security leaders can make right now to protect merchants and brand trust. We start with the why: platforms offer leverage. Brian explains how bots and AI generate convincing synthetic businesses that pass weak KYC, and what early signals still break the spell - impossible form completion times, IP and address mismatches, and brand-new domains claiming long histories. From there, we dive into the middle of the kill chain: card testing. You’ll hear how velocity spikes, elevated decline rates, and geo anomalies betray large-scale testing and how adaptive limits for new merchants can contain losses and prevent network penalties. Then we confront refund abuse, where attackers exploit trust by refunding to different instruments or flooding high-value returns. The fix isn’t blanket friction - it’s precision: refund-to-original-card only, refund velocity caps, and targeted reviews that slow bad actors while keeping good customers moving. Brian lays out the layers that matter now: device fingerprinting, behavioral analytics, and transaction monitoring that can halt suspect money movement before funds leave your orbit. He also makes the case for a fraud-cyber fusion model, aligning teams and intelligence using frameworks like MITRE ATT&CK to anticipate tactics as cyber and financial motives blend. Finally, we close with three actions you can ship this quarter: audit onboarding with bot controls and threat modeling, enforce velocity controls that adapt as trust grows, and tap your processor’s data and filters (AVS, CVV) to harden defaults. If you lead product, risk, or engineering for a payments-enabled platform, this conversation gives you a practical blueprint to raise attacker costs, protect your merchants, and guard your reputation.

Duration:00:25:24

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Viktoria Soltesz, Founder & CEO of PSP Angels | Episode 466

2/12/2026
Ever launched a beautiful product only to watch payments derail the experience? We sat with Viktoria Soltesz - founder of PSP Angels and the Soltesz Institute - to map the hidden decisions that make or break money movement. From onboarding demands and documentation to routing choices and settlement timelines, Viktoria shows how banking and payment flows now shape product, compliance, data, and brand trust. The takeaway is bold and practical: treat payments as strategy, not plumbing. We dig into messy, real-world stories: a global group juggling multiple entities, providers, and file formats; a luxury e-commerce brand whose purple checkout clashed with a green identity and crushed conversions; and a marketplace shut down over a single high-risk SKU. Viktoria explains why “cheapest fees” can cost the most when integration pain, risk appetite, and provider incentives are ignored. She also exposes conflicts in referral-driven deals and makes the case for an ethical, merchant-first approach that starts with a comprehensive payments health check. The conversation builds toward a clear solution: appoint a Chief Payments Officer. This role owns the end-to-end flow, negotiates with a holistic lens, and adapts strategy to each market - whether that means leveraging UPI in India, adopting open banking in the US, or planning redundancies that protect authorization rates and cash flow. We also scan the horizon: instant payments in the EU, QR adoption beyond Asia, and the rise of agentic commerce where AI discovers, orders, and pays. With new rails come new risks - refunds, disputes, and fraud models must be redesigned for machine-initiated purchases. If you care about lower fees, fewer shutoffs, stronger UX, and faster global expansion, this is your playbook. Learn more about PSP Angels here and The Soltesz Institute here. Viktoria has also written two books both available on Amazon and here. Moving Money How Banks Think The CPayO - The Chief Payment Officer The Role Which Doesn't Exist (But Should!)

Duration:00:26:36

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The Signal: Untangling B2B Payments: Why Complexity Persists & How to Fix It with Fauwaz Hussain, Global Payments | Episode 465

2/10/2026
If your AR feels like a maze of phone calls, spreadsheets, and “we’ll match it later,” this conversation shows a cleaner path. We sit down with Fauwaz Hussain, Senior Director of B2B Partnerships and Strategy at Global Payments, to break down what actually speeds cash and what quietly stalls it. From card-not-present realities to complex terms and partial shipments, we map the B2B differences that make order-to-cash harder and the practical changes that remove friction fast. We get specific about embedding payments inside your ERP so invoices, settlements, and the general ledger line up automatically. That shift kills rekeying errors, collapses department silos, and gives support, sales, and finance the same live truth. Security gets stronger when card data never touches email or recorded calls, and PCI compliance becomes manageable when you use certified, cloud-based vaults and enforce simple rules like “no cards by phone.” Fauwaz explains why publishers like Microsoft, SAP, and Sage now run tighter marketplaces, how VARs and ISVs evaluate payment apps, and why a one-stop provider reduces risk across gateways, vaults, and processing. We also cover the cash-flow moves that work right away: self-serve portals with open invoices, one-click payment links by email or text, stored credentials for auto-pay, and accepting multiple methods from ACH to single-use virtual cards. Then we look forward - AI-driven cash application, predictive delinquencies, Level 2/3 data validation, and API-first architectures that connect e-commerce, field service, and ERP into a single payment fabric. If you’re leading AR, finance, or operations, you’ll leave with a clear playbook to modernize without compromising compliance.

Duration:00:32:55

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Special Series: The Future of Modern Payments with Pat Antonacci, Chief Product Officer at The Clearing House | Episode 464

2/5/2026
Money keeps moving while the world sleeps, and the rails behind it are evolving fast. We sit down with Pat Antonacci, Chief Product Officer at The Clearing House, to break down how CHIPS, ACH (EPN), and RTP each power a different promise - liquidity, scale, and always‑on finality and why that mix is reshaping how businesses and consumers move funds. Pat explains why CHIPS dominates high‑value cross‑border flows and how its netting algorithm delivers 30:1 liquidity savings that matter on volatile days. We trace ACH’s steady rise, including same‑day and intraday growth, and dig into record holiday peaks that reveal the hidden rhythms of settlement. Then we go deep on RTP: eight years in, 98% of U.S. real‑time traffic, rising daily volumes, a $10 million limit, and use cases spanning account‑to‑account moves, brokerage funding, wallet top‑ups, gig payouts, loan disbursements, and tuition deadlines that can’t wait until Monday. The conversation tackles big questions: Are rails competing or complementing? Where are checks being displaced? How do Request for Payment and ISO 20022 unlock cleaner data and fewer exceptions? We explore the 2026 landscape - APIs, cloud, AI‑driven fraud controls, open banking momentum and why the smart strategy is matching the rail to the job: ACH for routine batches, RTP for precise timing and finality, and CHIPS for high‑value, cross‑border certainty. Pat also previews The Clearing House roadmap, from broader RTP ubiquity and fraud tools to extended CHIPS hours that bring wires closer to continuous availability. If you care about how money actually moves and how that movement shapes cash flow, customer trust, and the broader economy, this conversation is your field guide.

Duration:00:25:43

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The Signal: What's New for Platforms & Payments featuring Matt Downs of Global Payments | Episode 463

2/3/2026
In this Signal Series episode of the Leaders in Payments Podcast, I sit down with Matt Downs, President, Integrated and Platforms at Global Payments, to unpack the biggest platform-payments shifts heading into 2026. Coming off the newly closed Worldpay and Global Payments combination, Matt shares what scale means for ISVs and platforms, and why payments is no longer “just a feature.” It is a growth engine that touches product, operations, and trust. The conversation breaks into three practical themes: embedded payments, embedded finance, and AI-driven fraud. Matt explains how platforms are moving toward richer embedded experiences that extend beyond checkout into the full workflow, including onboarding, chargebacks, disputes, and support. At the same time, platforms are feeling pressure to expand into adjacent financial products such as working capital, banking services, cards, and payroll. He also points to a common blind spot: many leaders do not benchmark how competitors are using payments and financial services to differentiate their core product. That competitive context should directly shape the roadmap. On fraud, Matt argues that 2026 demands an end-to-end mindset. Threats now show up earlier in the lifecycle, operate in real time, and adapt quickly using AI, deepfakes, machine-to-machine attacks, and automation. He outlines the “non-negotiables” for security and compliance, including layered defenses that protect the entire transaction journey, from the first web visit through refunds and disputes, without adding so much friction that it slows growth. If you are an ISV or platform executive building your 2026 plan, this episode will help you pressure-test your partnership strategy, prioritize embedded finance by vertical, and make smarter decisions to stay ahead while avoiding costly execution pitfalls.

Duration:00:29:26

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Farooq Malik, Co-Founder & CEO of Rain | Episode 462

1/29/2026
Money is changing faster than most teams can update a roadmap. We sit down with Farooq Malik, Co-Founder and CEO of Rain, to unpack how stablecoins and tokenized dollars are moving from crypto headlines to the hidden plumbing of real payments - powering card programs, cross-border payouts, and embedded finance at enterprise scale. Farooq breaks down Rain’s vertically integrated stack: pay-ins and payouts across ACH, wires, and Visa; support for dozens of stablecoins on 11 blockchains; and account logic that makes tokenized value feel like a familiar account, not a science project. We dig into a standout use case - a margin-backed credit card where each swipe triggers instant receivable financing in stablecoin - cutting working capital needs by about 80% and transforming the unit economics of card programs. He also shares how one API can issue regulatorily compliant products in multiple markets, letting global platforms pay creators, freelancers, and merchants in “international dollars” without stitching together country-by-country integrations. We explore the surge in institutional interest fueled by emerging regulatory clarity, the 30x volume growth Rain has seen in the last 12 months, and why broader rules could unlock 10x–100x adoption across the ecosystem. Farooq contrasts Rain’s approach with reseller patchworks, highlighting the benefits of being a principal Visa member and owning the core of the stablecoin stack. Beyond stablecoins, we touch on open banking, the rise of global-first consumer apps, and how nomadic work patterns are forcing finance to follow people, not addresses. If you lead payments, product, or finance, you’ll leave with a clear view of where tokenized money creates immediate value: better card economics, faster global disbursements, and simpler enterprise integrations.

Duration:00:23:48