Leadership Biz Cafe with Tanveer Naseer

If there’s one certainty in leadership these days it’s that you better be comfortable leading through unending change. Key to your ability to succeed under such conditions is making sure you take care of your employees and also yourself, while also helping their organization prepare for the future. And according to my guest for this episode of the “Leadership Biz Cafe” podcast, John Baldoni, you have to do all of this with a firm sense of grace. John is a globally recognized executive coach, speaker, and author of 16 books that have been translated into ten languages. He’s been recognized by Thinkers 360 and Global Gurus as one of the world’s top thought leaders on coaching. And he’s written more than 800 leadership columns for a variety of online publications including Forbes, Harvard Business Review and Inc.com. John and I have been mutual fans of each other’s work, but we’ve never had the chance to sit down and speak about leadership and the current challenges leaders face. That’s why when he released his latest book, “Grace Under Pressure – Leading Through Change and Crisis”, I knew this would be a perfect opportunity for us to meet up and talk about a subject we both care deeply about. And I can definitely say the conversation was worth the wait. I hope you’ll check it out and let me know what you think of some of the ideas John and I talked about in terms of what leaders should be doing to help their organizations not just succeed today, but be prepared for whatever’s to come in the future. https://open.spotify.com/episode/6VSJkeiUhl35yMlHkZCXwS?si=9dccab1d51824419 Noteworthy links: Buy John’s book “Grace Under Pressure” on Amazon*. Learn more about John’s work on his website. *sponsored link that helps to support this podcast. As an Amazon Associate I earn from qualifying purchases.

There’s a lot of attention and efforts being put forth by organizations and their leaders to promote ‘greater collaboration’ in their workplaces. This drive has lead some organizations to completely rework their office spaces in order to create “collaboration spaces” that would encourage the exchange and free-flow of ideas and thoughts. While it might be the case for some that this drive is an attempt to rationalize why leaders want more employees to return to the office, the bigger issue at play here is that mandating collaboration is not the same thing as empowering collaboration within the various teams in your organization. Indeed, what leaders should be putting greater focus on – especially as concerns continue to linger about the possibility of difficult economic times ahead – is how to engender and empower team cohesion at a time when an organization's workforce is being disrupted by both employees leaving and being laid off. That’s why in this latest edition of my Leadership Espresso Shot series, I explore three principles leaders in every industry and field should be employing to promote team harmony. At a time when things remain not only uncertain, but in flux thanks to issues as broad as a scarcity of workers to the burgeoning rise of AI, it’s becoming even more critical for leaders to ensure team cohesion no matter how often their team changes or will change in the months ahead. These three principles discussed in this episode of my leadership podcast will help you create conditions to ensure your team can weather any storm that crosses their path. https://open.spotify.com/episode/7A1H2RjwzEbZcpc1lTu9s6?si=1858843a62524689

If you were to ask a random group of leaders if they’d heard of executive presence, almost all of them would answer yes. But if you asked that same group of leaders how many could clearly describe what executive presence is, few if any would answer this question in the affirmative. But if executive presence is key to leadership development and success, why are so few of us capable of explaining it? And if we can’t explain it, how can we develop it? Those are questions I explore with my guest, Joel Garfinkle, in this episode of my “Leadership Biz Cafe” podcast. Joel is the author of 11 books and over 300 articles on leadership. He’s been recognized by Global Gurus as one of the Top 30 global coaching experts, and his executive coaching clients include Google, Amazon, Microsoft, Oracle, Deloitte, Ritz-Carlton, Genetech, NBC, and the NBA. Joel was one of the first guests I spoke to when I started my podcast over a decade ago, which is why I’m delighted to speak with him again, this time about his latest book, “Executive Presence: Step Into Your Power, Convey Confidence, & Lead With Conviction”. It’s a revealing conversation with some practical insights on how every leader – regardless of their gender or race – can develop and strengthen their executive presence and with it, become a better leader in their organization. https://open.spotify.com/episode/35QXOSIRIqwxM3nMZm4CqC?si=ca70672414924e00 Noteworthy links: Buy Joel’s book “Executive Presence” on Amazon*. Learn more about Joel’s work on his website. Listen to Joel’s previous appearance on Leadership Biz Cafe. *sponsored link that helps to support this podcast. As an Amazon Associate I earn from qualifying purchases.

Over the past several months, I’ve noticed the rise of two troubling trends in the leadership space. While much of the focus these days is on the exponential rise and growth of AI, these other two trends will certainly play a bigger role in determining the kind of impact leaders will have on their organizations in the months and years ahead, and no doubt with it, how to address the current transformation to the way we work. I explore these two trends in this latest edition of my Leadership Espresso Shot series on my podcast, “Leadership Biz Cafe”. I hope you’ll check it out as this is an important issue every leader needs to be mindful of if they want to be successful not just in the short-term, but over the long term as well. https://open.spotify.com/episode/2Bke4wZNsTfvCCnjVCGAL9

After the murder of George Floyd, the world seemed to rise up collectively to demand an end to racial inequality. And while many organizations openly spoke about commitments to improve racial and gender equality within their workforce, the situation hasn’t improved. In fact, in some cases, it’s actually gotten worse. So how do we move past performative efforts to genuine action to overcome persisting racial and gender inequalities in today’s workplaces? That’s a conversation I’m eager to have with my guest in this episode of Leadership Biz Cafe, Dr. Tina Opie. Tina is an Associate Professor of Management at Babson College and a well-regarded thought leader in the field of organizational behaviour. Her work has appeared in The Washington Post, Business Insider, O Magazine, Essence Magazine, The Boston Globe, and Harvard Business Review. In fact, Tina’s podcast episode “Lead with Authenticity” was selected as one of Harvard Business Review's Most Influential and Innovative articles from Harvard Business Review’s first century. Tina is also the co-author of “Shared Sisterhood – How To Take Collective Action For Racial And Gender Equity At Work”, which serves as the focus of this episode. I know for many people discussing racial and gender inequality can be uncomfortable, which is why I wanted to have this conversation with Tina – to start that conversation in the hopes it will lessen the discomfort so others can start having it in their workplaces. After all, a problem will not go away if we continue to ignore it. And being a leader means being willing to have tough conversations, and not just those you’re comfortable with having. I want to strongly encourage everyone to take the time to listen to this episode to learn what each of us can do to overcome racial and gender inequalities in our workplace. https://open.spotify.com/episode/4DFOwU4u5n2QUJS8Q4un6v?si=a5d8e91fda8e4a73 Noteworthy links: Learn more about Tina’s work here: drtinaopie.com Buy Tina and Beth’s book “Shared Sisterhood” on Amazon*. Listen to "Why Leadership Should Be Hard | Leadership Espresso Shot 29" *sponsored link that helps to support this podcast. As an Amazon Associate I earn from qualifying purchases.

Last month, I was invited to speak to a group of European leaders about leadership competency and vulnerability. As part of the discussion, I shared a story about some recent decisions returning Disney CEO Bob Iger has made and what we can learn from them in terms of how leaders should address the current economic and organizational challenges many are grappling with today. Since then, I’ve read news reports that demonstrate leaders and their organizations are continuing to face this same challenge that undoubtedly will have long-term repercussions on their organization’s ability to adapt, evolve, and grow. So for this Leadership Espresso Shot, I’d like to share this story about Disney, along with a set of powerful questions leaders need to be asking themselves to ensure their decisions and efforts are not focused on strategies for short-term gains at the expense of long-term growth and success. I hope you’ll take a few minutes to give this episode a listen as I’m sure it will challenge your assumptions and maybe even some of the decisions you might be making right now. But it will also give you some much needed clarity for where you should be putting the focus of your leadership right now to ensure the collective success of your team and organization. https://open.spotify.com/episode/0PtmfaXMaZkRUHg00gI7QG?si=354a9f8d672c479d

Rising employee stress levels and employee burnout are becoming a worrisome trend in today’s workplaces. And yet, despite the wellness economy being estimated to have a value of over $4 trillion, little if any traction is being made on resolving this mental and physical health crisis. Thankfully, it’s not all doom and gloom as my guest on this episode of Leadership Biz Cafe has a prescription that any leader and organization can apply to create a healthier, happier, and more resilient workforce. Dr, Richard Safeer is the Chief Medical Director of Employee Health and Well-Being for Johns Hopkins Medicine where he leads the Healthy at Hopkins employee health and well-being strategy. He also serves on the New England Journal of Medicine Catalyst Insight Council and previously served on the board of directors for the American College of Lifestyle Medicine. In his book, “A Cure for the Common Company – A Well-Being Prescription for a Happier, Healthier, and More Resilient Workforce”, Richard shares a simple, but powerful approach for how any organization can address the current workplace health crisis while continuing to achieve your organizational goals. Over the course of our conversation, Richard and I discuss: What organizations are getting wrong in their efforts to address employee wellness. Some simple measures leaders should employ to change the social climate in their organization so it better supports employee wellness and resilience. What are norms and how they impact employee well-being and our efforts to improve working conditions. What leaders need to be doing to create a well-being culture in their organization. Obstacles leaders should be mindful of that can impede their efforts to create a well-being culture. As my background is in the medical sciences, it was truly a pleasure to speak with Richard about this timely subject. And it’s especially encouraging how the ‘prescription’ he shares to build a well-being culture can be employed by any leader in any organization. Given how employee stress and burnout is a growing issue, I strongly encourage you to check out this interview to get some ideas on where to begin on finding a solution to this costly workplace problem. https://open.spotify.com/episode/56WYALsuX73vSVS2IPi89L?si=de60fad37c374336 Noteworthy links: Buy Richard’s book “A Cure for the Common Company” on Amazon*. Learn more about Richard’s work: richardsafeer.com *sponsored link that helps to support this podcast. As an Amazon Associate I earn from qualifying purchases.

It seems like every day there’s another news report of yet another company mandating employees return to their office, another report of new findings about the consequences of rising employee anxiety and burnout, and more reports warning about the ever impending arrival of another economic downturn. Against that backdrop, I had the pleasure to sit down with a few friends as a guest on their podcast, as well as conversations with various leaders and leadership experts, to talk about these various issues and what it means about the future of work. In this latest episode of my Leadership Espresso Shot series, I make the case that what driving all these headlines in our news feeds is a lack of compassion in leadership, but that there’s still hope as we only need to embrace the innate behaviours we’re all hard-wired to express. Take a listen to this episode from my podcast and get inspired to bring more compassion to your leadership to help your employees and your organization at large to succeed. https://open.spotify.com/episode/5omqvHUrfxbaPvEIBX0ovc?si=cb315f504c0d44d6

Navigating change is a reality every leader has to face, and yet despite this truth, 70% of change initiatives end in failure. While we might think this high failure rate reflects a technical deficiency in leaders, Erika Andersen, my guest for this episode of my “Leadership Biz Cafe” podcast, makes the case that this reflects our innate drive for stability. And only once we adjust this mindset can we effectively lead and navigate change in our organization. Erika is the founding partner of Proteus, a coaching and consulting firm that focuses on leader readiness, and a columnist for Forbes. She’s also the author of four best-selling books, including “Leading So People Will Follow” which I spoke with Erika about in episode #12 of my podcast. In this episode, I welcome Erika back to talk about her latest book, “Change From The Inside Out - Making You, Your Team, and Your Organization Change-Capable”. Over the course of this episode, Erika and I discuss: How do we shift our mindset from seeing change as being costly and weird to being easy and rewarding. A simple, but powerful question that will help create clarity and a sense of direction. The one thing leaders are not addressing that’s not only fuelling organizational resistance but also ensuring a greater likelihood for failure. How to build a “change team” that can oversee and help drive the change initiative forward as things progress and evolve. How to make our new outlook and understanding of change stick to embrace future changes and adaptations. It’s a refreshing and insightful look at change and what leaders should be doing to be more effective change drivers. I hope you'll check it out and let me know about your challenges when dealing with change in your organization. https://open.spotify.com/episode/57KWUxvBtrq8rSUuPNOQb3?si=ea87f4f5e9504707 Noteworthy links: Buy Erika’s book “Change From The Inside Out” on Amazon.* Listen to my interview with Erika about her book “Leading So People Will Follow” *sponsored link that helps to support this podcast. As an Amazon Associate I earn from qualifying purchases.

Over the past several months I’ve had some interesting conversations with leaders who attended one of my keynotes or workshops. In particular, what was noteworthy was this common thread underlining each of these conversations. Whether it was a middle-level manager or an executive from the C-suite, in each of these interactions I couldn’t help but note the sense of self-doubt these leaders expressed about their continued ability to lead. Of course, it shouldn’t come as much of a surprise, considering what we’ve all had to endure the past two years and now in the face of an ongoing tug-of-war over what the future of work will look like between employers and their employees. While change and uncertainty has been present for several years now, as it many other things, the pandemic has only served to magnify them. Now this isn’t necessarily a bad thing – so long as you view this sense of self-doubt about your ability to lead through the right lens. To that end, in this latest Leadership Espresso Shot I share four simple measures leaders can take to help them overcome self-doubt about their ability to lead, something that as I’ve seen first hand becomes more pronounced when we’re facing uncertainty and radical change. I hope you’ll check it out and let me know how you’ve dealt with those moments of self-doubt about the ability to lead. https://open.spotify.com/episode/4SJHY42OWKDMJ0V1kUWN2Y?si=14c3960fce854535

The beginning of a new year is always an exciting time because of what it represents – a chance for new beginnings, to start something new, and build on successes gained over the past year. For my podcast, “Leadership Biz Cafe”, it also means the start of another season of speaking with people with fascinating insights and perspectives on the challenges of leadership today. But before looking ahead to who and what I’ll be talking about in upcoming episodes of my leadership podcast, I wanted to look back at the past 12 months and share my five favourite guest moments and insights from 2022. Now this isn’t one of those Top 5 list that we usually see around this time of the year. Instead, these are moments from the many conversations I had over the course of last year that really stuck with me and I think deserve a second listen, especially in light of various on-going debates and issues around leading today's organizations. Although I’m going to leave it to you to listen to this episode to hear what these favourite moments were, I do want to give a shout-out here to those guests who provided these fascinating insights – Tom Peters and Jim Kouzes, Stephen MR Covey, Dr. Marlette Jackson, Laura Kriska, and Faisal Hoque. And as I mention at the end of this episode, I’d love to hear what were your favourite moments from my podcast episodes of 2022. What stood out for you or maybe had you rethink your understanding of what a leader needs to do? Let me know as I appreciate hearing from my listeners about what resonated with them and why. https://open.spotify.com/episode/2fLO2yCfToni8i2EAkRIDx Noteworthy links: #109 - Tom Peters & Jim Kouzes On Today’s Challenges And The Future Of Leadership #105 - Stephen MR Covey | How To Trust And Inspire Others To Unleash Their Greatness #101 - Dr. Marlette Jackson | Addressing Diversity And Inclusion In Today’s Workplaces #113 - Laura Kriska | How Leaders Close The Us Versus Them Gap In The Workplace #119 - Faisal Hoque | How To Lead Through Revolutionary Global Change

The last few weeks of the year mark a time when most leaders are busy working on getting the last of the year’s projects completed while at the same time looking at developing goals and strategies for the year to come. But this time of the year also marks an important opportunity for leaders to take stock of their leadership performance over the past 12 months. To examine and reflect on what they did well, what they need to change, and what unanswered needs will need to be addressed going forward. Of course, the caveat here is that leaders need to make the time to reflect on their past performance, as well as have a series of questions to help prompt their reflection process. That’s why for this edition of my Leadership Espresso Shot series, I want to share a year-end reflection exercise that every leader who’s interested in improving their craft should take the time to do. This reflection exercise will help you discover insights about your leadership over the past year and where you need to put your time and attention in the months ahead. As you prepare to wind down the year, I hope you’ll take some time to listen to this episode to help you reflect on what you need to address to do better going forward. https://open.spotify.com/episode/4cx5EAzpLw3vndMcjVZ9Ii?si=b2a3e9d3ed784303

I’m delighted and excited to welcome Tom Peters back to my podcast “Leadership Biz Cafe” for a third time, which means Tom now has made the most appearances on my podcast (we had a good laugh over it during our conversation). Tom wanted to come back on my show so we could talk about what will be his last book, “Tom Peters’ Compact Guide To Excellence”*. And as one would expect, during our conversation, Tom shares so many fantastic insights and thought-provoking ideas on a wide variety of timely issues facing leaders today. Just to give you an idea, some of the topics Tom and I discuss this time around include: The on-going battle between employers and employees over hybrid work vs return to office (RTO). The power and importance of kindness in today’s organizations. Why leaders need to pay more attention to hiring. The on-going tug-of-war over short-term earnings vs sustainability and doing something worthwhile. Being able to speak with Tom for a third time is a truly a gift, one that I’m delighted I can share with you as well. So I hope you’ll enjoy the insights – and laughs – to be found in my latest conversation with this leadership giant. https://open.spotify.com/episode/01dU6mKViLFyhUabxkstct?si=hegK9H54Sq2HzHe9BwPlhQ *sponsored link that helps to support this podcast. As an Amazon Associate I earn from qualifying purchases.

Over the course of delivering numerous leadership keynotes and workshops this past year, it’s been interesting to see what themes leaders are looking for answers or guidance on. On a personal note, it’s also been gratifying to return once again to delivering these sessions in person and not just virtually. After all, there’s nothing more rewarding than being in a room full of leaders and watching as those light bulbs go off as they now realize what they need to do differently to address a current issue or problem. One of the common issues I’ve been asked to speak on is how to both re-engage employees and re-ignite team camaraderie after two long years of working apart. In one of the keynotes I gave in person back in March, I shared a personal story that illustrated what leaders need to do to inspire their employees to bring their very best to work every day. Seeing the enthusiastic reactions of the leaders in attendance as I shared this story – not to mention hearing from many of them afterwards about how much this story resonated with them – I made a note that it might make for a good story to share with my podcast audience as well. So in this Leadership Espresso Shot, you’ll hear about one of the best leaders I ever worked for, what he taught me about understanding your real potential, and what leaders need to do to inspire the best in those they lead. His leadership example demonstrates that while this is a simple approach, it has a powerful impact on helping to inspire the best in others. https://open.spotify.com/episode/4OT0wYCTLYbPWRDJ22AEH2?si=RolBNscFRzKs1j9Z0a4pug

There’s no question we’re living through a period of unprecedented change and uncertainty. But is this period of uncertainty something to dread, or does it present an opportunity to transform the way we lead to achieve enduring growth and success? My guest for this episode of “Leadership Biz Cafe”, Faisal Hoque, certainly sees the latter as being true and he presents a compelling case for why the rest of us should, too. Faisal Hoque is an accomplished entrepreneur, author, thought leader, and advisor to management teams and boards with more than 25 years of cross-industry success. He has successfully founded numerous companies, his latest being SHADOKA and NextChapter, where they focus on enabling sustainable and transformational changes. Faisal has worked with many private sector giants including GE, MasterCard, American Express, PepsiCo, IBM, Home Depot, Gartner, JP Morgan Chase, and others. His work has appeared in Forbes, The Wall Street Journal, Fast Company, Business Insider and Huffington Post among other publications. In this episode, Faisal and I discuss his best-selling book, “Lift – Fostering the Leader in You Amid Revolutionary Global Change”, which leads us to discuss the impacts of not just the pandemic and the on-going debate around Quiet Quitting, the Great Resignation, and the future of remote work, but of also how climate change and the spread of misinformation into numerous facets of society present unique challenges today’s leaders need to be ready to meet head-on. It's a thoughtful and at times very personal, conversation between Faisal and me. And definitely one that will not only have you rethinking your outlook on these pressing issues, but it will also encourage you to embrace the opportunities for improvement and being the kind of leader that brings out the best in those they lead. https://open.spotify.com/episode/06dEN5DJgUkH1c9WJBE82Y Noteworthy links: Buy Faisal’s book “Lift” on Amazon* Learn more about Faisal’s work on his website: faisalhoque.com *sponsored link that helps to support this podcast. As an Amazon Associate I earn from qualifying purchases.

With the arrival of Fall, it’s only natural that leaders are shifting their focus towards what needs to be done to complete those goals they set out for their team at the start of the year. But this time of year also presents an important opportunity for leaders to energize – or in some cases re-energize – collaboration within their team, as well as help reinforce a sense of belonging and camaraderie that will help keep employees motivated as well as invested in sticking around. As such, in this latest edition in my Leadership Espresso Shot series, I share three easy steps that any leader – regardless your position or what industry you operate in – can employ to energize collaboration to achieve a successful outcome in your year-long goals. As I point out in this episode, this topic for this episode of my podcast was inspired by some of the parallels I’m seeing in conversations I’ve had with leaders about the upcoming leadership keynotes or workshops I’m scheduled to give for their organization. So I imagine this is something that will prove to be timely and instructive for all leaders. So grab a cup of coffee (or tea) and check out this episode for some simple, but powerful steps that will ensure a successful outcome to your collective efforts. https://open.spotify.com/episode/0JwLJjQ3VyV4divPtT2OZc

No matter which industry your organization operates it, there’s a pretty high chance that you’re grappling with how to motivate and engage your employees in the daily work they do. This challenge has manifested itself in various ways – from the Great Resignation to more recently the notion of quiet quitting. Regardless of what we choose to call it, the underlying problem is the same – people don’t feel a strong connection to the work they do, and consequently are not as invested as leaders want them to be. But research done before the pandemic has revealed what’s needed – people need to do purpose-led work if they are to genuinely care about the vision or long-term goals of the organization. Invariably, this leads to the question of how can leaders create purpose-led work for all their employees? Well, my guest for this episode of my podcast, “Leadership Biz Cafe” has the answer and it all comes down to the conversations you’re having with your employees. Steve Curtin is an expert on customer service management and leadership. After a 20-year career at Marriott International working in operations, human resources, sales and marketing, Steve launched his own consulting company to help organizations improve their customer service operations. He’s the author of two books, Delight Your Customers: 7 Simple Ways to Raise Your Customer Service from Ordinary to Extraordinary and The Revelation Conversation: Inspire Greater Employee Engagement by Connecting to Purpose, which is the focus of my conversation with Steve. Over the course of this episode, you’ll learn: The common misunderstanding leaders have about purpose at work that impedes their ability to create opportunities for their employees to do meaningful work.Four questions leaders need to ask to help identify what their employee’s work purpose is and how it ties to their everyday responsibilities.What is the Revelation Conversation and how can it help address issues like quiet quitting and the Great Resignation.How leaders can make purpose-led work less fuzzy and more quantifiable to track how it impacts achieving business objectives. If you enjoy this episode, please do take a moment to rate and review my podcast on your favourite streaming platform to help support the podcast. https://open.spotify.com/episode/1tKQpSXrWWEJgMhyIMawBm Noteworthy links: Buy Steve’s book “The Revelation Conversation” on Amazon*Visit Steve’s website: stevecurtin.comWatch my TED talk “Forget Passion - Purpose is the Real Spice of Life” *sponsored link that helps to support this podcast. As an Amazon Associate I earn from qualifying purchases.

Without question, being an effective listener is definitely a critical skill for leaders to demonstrate, especially as workplaces continue to become more demographically diverse. And yet, even the best leaders can fail to truly listen and understand what their employees really need from them, especially during times of uncertainty about the future. It's one of the reasons why in so many of my leadership keynotes and workshops I touch on what leaders need to do to become better listeners. And it was following one of those leadership keynotes that I was asked by one of the leaders in attendance about one of my failures as a leader and what I learned from it going forward. The story I shared was so well received and appreciated by the leaders in attendance that I want to share it in this edition of my Leadership Espresso Short series because I think it really helps to show that even when we have the best intentions, we can fail to show up and really hear what those we lead are trying to tell us. So I hope you’ll check it out as I’m sure like many of the leaders in attendance for my keynote you may find some parallels with your leadership as well. https://open.spotify.com/episode/7Jr6bx7C6dlDUdgMTdeh1U?si=NvlaGOeiSjmzBHvYk1L8Jg Noteworthy links: Watch my TED talk on the power of purpose.Learn more about my speaking work.

If there’s one thing leaders everywhere want to avoid it’s conflict in the workplace. Not only is workplace conflict counterproductive and stressful, but it makes everyone feel uncomfortable. But what if the problem is not with conflict itself, but with how we mismanage conflict? That’s the perspective of conflict expert Marlene Chism, my guest for this episode of “Leadership Biz Cafe”. Marlene is an expert on identifying and stopping workplace drama, and she’s worked with leaders to help them build drama-free workplace cultures that drive growth and long term success. Marlene also happens to be one of the very first guests I had on my podcast over 10 years ago when we talked about her book “Stop Workplace Drama”. This time, I’ve invited Marlene back on my podcast to talk to me about her latest book “From Conflict to Courage: How To Stop Avoiding and Start Leading”*. Over the course of this episode, Marlene and I discuss: What we get wrong about conflict that makes leaders mismanage these situationsThe three distinct elements of conflict capacity and how they can help leaders better manage workplace conflictWhy we need to change the narrative we tell about ourselves if we are to manage conflict more effectivelyThe two types of resistance we should be focusing on to resolve workplace conflictsHow getting out of our comfort zone is key to successfully manage conflict If you’ve been enjoying my podcast, I’d like to ask you to please take a quick moment to rate our podcast on your preferred podcast platform. And if you can, to also write a short review to help others discover my podcast and also benefit from the leadership insights shared on this show. https://open.spotify.com/episode/48DyGZSDx1CiL4s2bhCv0A?si=043db80422ee424e Noteworthy links: Buy Marlene’s book “From Conflict to Courage” on Amazon*Learn more about Marlene’s work - marlenechism.comListen to my interview with Marlene about her book “Stop Workplace Drama” *sponsored link that helps to support this podcast. As an Amazon Associate I earn from qualifying purchases.

Numerous studies done over the past decade have demonstrated that those who succeed at leadership have not only developed strong technical abilities, but they’ve worked on building their emotional competencies as well. In this latest instalment of my Leadership Espresso Shot series, I share two simple, but powerful steps based on neuroscience and other studies that will help you to build your emotional competencies so you can better understand what your employees need and what would motivate them to deliver their very best. If you haven’t listened to one of these yet, my Leadership Espresso Shots are short, but powerful episodes of my “Leadership Biz Cafe” podcast that provide you with insights to improve the way you lead. And with the world of work in a state of flux right now, this edition offers some practical insights to help you better connect, understand, and lead those under your care as the workplace and the expectations of employees and employers continue to evolve. https://open.spotify.com/episode/4z15M6kzSBhEfzbb0LCVVY?si=QLzGRJePTWK3OrviZR0ZXQ