Leading the way in the business of medicine
Google and SEO Presence for Medical and Dental Practices
In today’s world of marketing, the healthcare provider is sometimes overlooked. Have you asked these questions? In this month’s NSCHBC Edge podcast, Marketing Consultant and SME Expert Carl White joins Terry Fletcher to discuss the best strategy for marketing your practice and where to start.
Keeping healthcare employees motivated during a national staff shortage crisis
Is your staff suffering from spring fever? And how can you motivate the “keepers” with the nationwide landscape of staffing shortages? In this episode, Terry Fletcher is joined by healthcare consultant and fellow NSCHBC member Merikay Hunt to discuss the employer-employee relationship, and how to keep the staff you not only want, but also need.
The Secret to Maximizing your Reimbursement
On this episode of the NSCHBC Edge Podcast, Terry welcomes NSCHBC member and Certified Healthcare Business Consultant, Jackie Coult, who doubles as an SME in practice and revenue cycle transparency and negotiations. Physicians: we have your back! Jackie shares her expertise on how to set gross charges, and what the best practice methods are for setting rates so revenue isn’t lost. The hosts also discuss how practices and providers should monitor the payor reimbursement annually so that changes don’t harm your bottom line.
Compliance Plans or Compliance Programs: Internal Policy Management
This month on the NSCHBC Edge Podcast, Terry welcomes a new member, Healthcare Consultant Christine Hall, to discuss the importance of Compliance Programs, Policies, and Accountability for actions in a physician’s practice. They discuss how to start the process of implementing a Compliance Program, and what departments need to have clear rules and best practice policies to be successful. Don’t forget the ACA and OIG state clearly that to collect government funds (Medicare payments, PRF, etc.), as it is “required” to have a compliance program in place. Also, commercial insurance contracts now require some kind of compliance program as part of a your contract participation. Are you prepared?
Self-Reporting: Last Minute Federal Regulations of 2022
Terry welcomes back, our own “compliance guy” and NSCHBC member, Sean Weiss, to discuss the last-ditch regulatory add of CFR 42, on self-reporting, and the proposed changes to the 60-day rule for Medicare. This means that if you find an overpayment from a federal payer, what is your responsibility to identify it, return it, and what is the timeline? Terry and Sean discuss the ins and outs of this process and the importance of being proactive in your compliance and self-auditing policies.
PRF Single Audit Act Requirements
In this episode of the NSCHBC Edge podcast, Terry welcomes back Healthcare attorney and NSHCBC member Amanda Waesch Esq, to discuss the Single Audit Requirements, for providers and recipients that spent $750,000 or more in federal funds, including Provider Relief Fund (PRF) payments. There is some confusion on who has to report, when and why. Amanda and Terry try and clear up this confusion, and give you the tools and cited references for compliance.
Private Equity Pros and Cons in the Medical and Dental Space
What is PE? At its core, PE is an alternative investment class consisting of capital that is not listed on a public exchange. PE is comprised of funds and investors that directly invest in private companies. Most PE firms invest in companies and then look to sell their stake in 3 to 5 years for a substantial profit. So how does this translate to the Healthcare field with Medical and Dental practices being courted daily by PE investors? Listen to the NSCHBC Edge Podcast this month to get insights from healthcare attorney Bill Kalogredis and podcast host Terry Fletcher to consider your pros and cons options.
Retirement Planning for Physicians and Dentists
How much does the average physician retire with? When is too soon to start planning? What age does a physician usually retire? Did the pandemic change the retirement mindset? Are physicians retiring early due to financial readiness or burnout? Traditional 401(K)s? Pensions? IRA's? What is the right fit for a physician and/or dentist? Listen to this edition of the NSCHBC Edge podcast for all of the answers to these important questions, as Terry talks with fellow NSCHBC member and Healthcare CPA Marc Lion.
RCM Staffing: Right people in the right job?
Many practices will hire coders for coding jobs or billers for the billing department, relatives or newbies for the front desk, or hire from within to fill RCM positions in Medical and Dental Practices. But when mistakes are made, or updates are not realized, the RCM suffers. Host, and Healthcare Coding and Reimbursement Consultant, Terry Fletcher, joins fellow NSCHBC Member and industry expert, David Zetter of Zetter Healthcare, to discuss staffing issues and problems that can arise when the wrong people are in the wrong job: and the positives and expectations when the right fit happens. Listen to this episode of the NSCHBC Edge Podcast for answers to the right questions.
Revenue Cycle Management Tips for Physician Practices
In this edition of the NSCHBC Edge Podcast, Terry Fletcher invites NSHCBC members Vinod Sankaran and Misty Haralson for an RCM Round table discussion. Hear fellow healthcare consultants in the RCM space discuss physician and dental practice pain points and how to be efficient in your Revenue Cycle Management efforts. Join us for this important discussion focusing on verifying eligibility, billing errors, denial management, and IT.
When a Physician or Practice ponders the idea of selling their business
This edition of the NSCHBC Edge Podcast targets Physician Practice Valuations. Are you asking yourself: "Is it time to sell my practice?", "How do I get started?", or "How long will it take to sell my practice?" If so, you’ve come to the right place! Terry Fletcher, along with fellow NSCHBC member and certified valuation consultant Alex Nechay, CVA CHBC, will be talking about knowing when it is the right time, the process of valuation, and who to go to, to begin the process.
Is this the right time to open an ASC or OBL? Pros and Cons from the experts
In this month's NSCHBC Edge Podcast, Terry dives into the ASC (Ambulatory Surgery Center) and OBL (Office Base Lab) start-ups and what the market is telling us now when it comes to giving patients options when having their procedures and surgeries. As we all know hospital costs have risen and continue to do so, so what are the pros and cons and options for physicians when considering opening an ASC? What are the Costs? What are the legal challenges? Terry welcomes back NSCHBC members, Healthcare Business Consultant David Zetter, and Healthcare Attorney Amanda Waesch to discuss this topic and help you make that decision.
Integrating Behavioral Health Services into your Practice
Can Behavioral Health and Mental Health services be integrated into all specialty practices? Or are they limited to General Practice, Family Practice, Internal Medicine, Psychology Practices, or Psychiatric Practices? In this episode of the NSCHBC Edge Podcast Terry welcomes back Adam Middleton, SME, to talk about this topic. The hosts also discuss how to look at financials and staffing for the Behavioral Health specialty.
Physician's getting back to private practice from Hospital System Employees
To date, there has been a swing toward physicians becoming employed by hospitals. Initially, joining an academic medical center or hospital system can be a great start for physicians coming out of training. But we NEED private practice providers. Private practice, as we know it, will progressively evolve with new restrictions as we see the consolidation of practices under equity buyout models. Talking about this is Terry Fletcher and Debra Phairas, NSCHBC, Certified Healthcare Business Consultant and owner of Practice Liability Consultants in Napa, CA. The hosts chat about how physicians can get back to private practices, and how to understand the entrepreneurial mindset needed for success. This is the best time in history to be self-employed and be your own CEO of your life, CEO of your medical and/or dental practice, and find that work-life balance model everyone wants.
PRF and Reporting: Are you prepared for tax season?
This important and timely episode of the NSCHBC Edge Podcast focuses on Provider Relief Funding, plus all of the money spent over the past year during the COVID-19 pandemic to assist physicians, dentists, and hospitals. Are you ready for TAX season? Chris Hundt CPA joins Terry Fletcher to discuss all things Provider Relief Funding. It’s time to make sure you've met reporting deadlines, and have documentation of COVID losses, expenses, and funding distributions. Plus, the hosts discuss a surprising source of income with the Employee Retention Credit.
Self-Disclosures and Self-Reporting
Back in 2010, the OIG and HHS established a Medicare self-referral disclosure protocol (SRDP) that sets forth a process enabling providers of services and suppliers to self-disclose actual or potential violations of the physician self-referral statute. Along with self-referrals, CMS published a final rule for the reporting and returning of overpayments that fall under the SRDP protocols. In this episode of the Edge Podcast, Terry Fletcher welcomes back healthcare attorney and NSCHBC member Amanda Waesch, to discuss these topics and how this process works: and what could happen if it’s not followed.
Social Media for Medical and Dental Practices
Welcome to the first NSCHBC Edge Podcast of the new year. Terry Fletcher is joined by Maureen Uy of Associated Marketing, to explore the topic of social media for medical and dental practices. What is necessary to make sure you are on top of the information highway? A social media platform can generate both good and bad reactions, but it can also help you grow your patient population. The hosts share their insights on what content to publish and how often, plus what platforms are best suited for healthcare entities, and how to respond to the messages they can generate.
Are compliance manuals required for physician practices?
In this episode of the NSCHBC Edge Podcast Terry Fletcher welcomes fellow NSCHBC Member and Consultant Sean Weiss to discuss compliance plans for physician practices. Having a compliance program in place to address detected offenses and take corrective action is necessary with the advent of the Omnibus vaccine mandates, OSHA regulations for safety, and the OIG's requirement for Medicare and Medicaid providers. It is imperative practices take a look at their corporate compliance programs and how to respond to potential regulatory infractions. Also discussed is the difference between job descriptions versus compliance manuals, and how payer contracts are now included in their agreements.
Telehealth Now: Compliance and Regulations
Nearly two years into the current pandemic, Telehealth continues to make headlines. In the latest episode of the NSCHBC Edge Podcast, Terry Fletcher chats with healthcare consultant David Zetter, CHBC, of Zetter Healthcare, about a number of topics. Among those discussed include 1135 Waivers still in place, Patient Consents that have expired, Audio and Video Encounters, and the CARES Act. The hosts also mention individual states that have either extended or waived their state mandates for Telehealth. Are you on top of the current rules? Listen to find out!
HIPAA/HIPPA, plus vaccine mandates: are they legal?
In this episode of the NSCHBC Edge podcast, host Terry Fletcher is joined by NSCHBC member and healthcare attorney Amanda Waesch. They discuss the "realities" of HIPAA and what it means in terms of your privacy and rights. For example, can anyone ask you if you're vaccinated? And do you have to reply? This leads to a polarizing discussion of COVID-19 Vaccine Mandates. Is this legal to enforce? Why this virus and not others? And can this have an impact on a physician's status as a participating provider with Medicare? Listen in this month to find out the straight answers.