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Outside the Patient's Door

Business & Economics Podcasts

Being in healthcare is tough from the onset of the pandemic to the constant pressures of reducing expenses without sacrificing both patients and employees' health. As a healthcare leader, it's about so much more than a bottom line. It's all about people from your staff to the patients; their well being seemingly falls on your shoulders. On this show, we go behind the science of healthcare, examining the ways facilities are run from the people to the processes with one goal in mind: humans first. Each episode will cover an in-depth top of mind topic, keeping you informed while giving you access to the top minds in healthcare. There's nothing we won't cover from the shift happening with patient care to environmental stewardship, Outside the Patient's Door is where influential healthcare leaders come to connect, learn, and improve.

Being in healthcare is tough from the onset of the pandemic to the constant pressures of reducing expenses without sacrificing both patients and employees' health. As a healthcare leader, it's about so much more than a bottom line. It's all about people from your staff to the patients; their well being seemingly falls on your shoulders. On this show, we go behind the science of healthcare, examining the ways facilities are run from the people to the processes with one goal in mind: humans first. Each episode will cover an in-depth top of mind topic, keeping you informed while giving you access to the top minds in healthcare. There's nothing we won't cover from the shift happening with patient care to environmental stewardship, Outside the Patient's Door is where influential healthcare leaders come to connect, learn, and improve.

Location:

United States

Description:

Being in healthcare is tough from the onset of the pandemic to the constant pressures of reducing expenses without sacrificing both patients and employees' health. As a healthcare leader, it's about so much more than a bottom line. It's all about people from your staff to the patients; their well being seemingly falls on your shoulders. On this show, we go behind the science of healthcare, examining the ways facilities are run from the people to the processes with one goal in mind: humans first. Each episode will cover an in-depth top of mind topic, keeping you informed while giving you access to the top minds in healthcare. There's nothing we won't cover from the shift happening with patient care to environmental stewardship, Outside the Patient's Door is where influential healthcare leaders come to connect, learn, and improve.

Language:

English


Episodes

Partnering with Your Community with Pamela Dunley and Maureen Larkins

5/19/2022
If we’ve learned anything over the past couple of years, it’s that we need community. Those who were isolated from their community during the pandemic felt the pain of its absence, and now that we’re able to reunite, we remember just how much community adds to our lives. Pamela Dunley, President and CEO of Elmhurst Memorial Hospital, and Maureen Larkins, Vice President of Client Services at Medxcel, join us for this episode to discuss the important role hospitals play in our...

Duration:00:23:09

When Best Practices Don’t Apply with Matt Troup and Michael Burgett

4/21/2022
In the midst of any crisis, leadership can make all the difference. The COVID-19 pandemic presented healthcare leaders with challenges they had no plan for and forced them to completely reevaluate their approach. In this episode, experts Matt Troup, President and CEO of Conway Regional Health Systems, and Michael Burgett, Area Vice President of Medxcel, join to discuss how the pandemic affected their leadership. As you listen, you’ll learn the importance of going back to basics and why...

Duration:00:31:53

Leading with Compassion with Anthony Mazzarelli and Eric Waller

4/7/2022
Compassion is a critical part of patient care–and in today’s conversation, you’ll learn that its ripple effect extends far beyond the patient experience. In this episode, Eric Waller, Vice President of Field Operations at Medxcel, and Anthony Mazzarelli, CEO of Cooper University Health Care discuss the effects of compassion in-patient care. Eric shares incredible stories of compassion he’s seen first-hand in his role, and Anthony comes with a scientific approach to compassion and its effects...

Duration:00:15:18

Effective Emergency Management Planning with Alan Vierling and Scott Cormier

3/23/2022
When dealing with an emergency situation, the greatest strength in an organization is a well-developed plan. To discuss best practices for developing emergency management plans are experts Alan Vierling, the President of Sparrow Hospital in Lansing, Michigan, and Scott Cormier, the Vice President of Emergency Management, Environment of Care, and Safety at Medxcel. Alan and Scott’s words of wisdom are to keep things simple. In this episode, they break the planning process down into...

Duration:00:37:17

Planning, Designing, and Constructing New Hospitals with Jacqueline Costley-Reviel and Mike Wood

3/10/2022
Before breaking ground on your new healthcare building, you need some concrete advice. To guide you through the do’s and don’ts of hospital construction are experts Jacqueline Costley-Reviel, the CEO of Allen Parish Hospital, and Mike Wood, the VP of Planning, Design and Construction at Medxcel. From obtaining the necessary capital build to determining where to put the entrance, Jackie and Mike’s advice will help you avoid disasters and maximize your patient’s experience while your campus...

Duration:00:30:23

Overcoming Supply Chain Obstacles with Andy Hamilton and Jason Scheidler

2/24/2022
Ensuring healthcare facilities secure necessary tools is a complex process. Add in challenges caused by the pandemic, and now teams find themselves struggling to prepare for the next supply shortage. In this episode, Andy Hamilton, the Executive Director at MultiCare Health System, and Jason Scheidler, the Chief Financial Officer at Medxcel take a deep dive on how they ensure their employees have the equipment they need. The common just-in-time healthcare supply chain strategy will likely...

Duration:00:20:20

Establishing Trust within Teams with J.D. Duigou and Andy Cochrane

2/10/2022
What’s the essential ingredient for building a strong, cohesive team? Andy Cochrane, Chief Hospital Officer at North Memorial Health, and J.D. Duigou, Chief Information Officer at Medxcel, joined Outside the Patient’s Door to discuss the importance of trust in an organization. In this episode, J.D. and Andy share their tactics for crafting successful trust-building strategies, how to manage trust when it’s broken, and what happens to an organization when you don’t address the issue. The...

Duration:00:26:39

Female Leadership in Healthcare with Maureen Larkins and Angela Ammons

1/27/2022
Women in healthcare leadership are paving pathways for future female leaders. But, how did they make it to the top? For the first episode of Season 2, the CEO of Clinch Memorial Hospital, Angela Ammons, and Medxcel’s VP of Client Services, Maureen Larkins, discuss how they navigated their circumstances to rise in the ranks and the wisdom they gained through the process. As passionate leaders, they share how they've maximized their influence to lift up fellow women in the workforce. Listen...

Duration:00:34:47

Teaser: Introducing Season 2

1/13/2022
We’re launching Season 2 of Medxcel’s Outside the Patient’s Door, an original podcast that explores innovative solutions to challenges healthcare leaders are facing today through interviews with leading experts. With healthcare leaders solving unprecedented problems faster than ever before, Season 2 is diving deeper into many topics, unveiling cutting-edge ideas, strategies, and technology around the people and processes in healthcare. From episode to episode, our guests guide you towards...

Duration:00:01:12

What We’ve Learned: A Season Wrap-up

10/7/2021
Through in-depth conversations over the last eleven episodes, we discovered how healthcare’s top innovators are tackling the complex problems leaders are facing today. For our season one wrap-up, we’re revisiting the great ideas we uncovered — one soundbite at a time. From decreasing employee burnout to sustainability, this season went behind the science. Our guests revealed how facilities are run with one goal in mind: humans first. Discover how to overcome the leading challenges in...

Duration:00:11:06

Reducing Employee Burnout with Dr. Bonnie Clipper and Jennefer Pursifull

9/16/2021
In an environment where burnout is prevalent, how do we ensure healthcare workers feel appreciated and engaged? Experts Jennefer Pursifull, Vice President of Marketing and Sales at Medxcel, and Dr. Bonnie Clipper, Chief Clinical Officer at Wambi, join to discuss successful strategies for integrating appreciation into your culture. We often overlook the emotional and monetary value of developing programs for employees to show gratitude to each other. Jennefer and Bonnie confirm that...

Duration:00:32:14

Empowering Your Team with Maureen Fagan and Michael Burgett

9/9/2021
We know empowering employees is critical. But, how do you place trust in others when wrong decisions can make the difference between the life or death of a patient? Michael Burgett, an Area Vice President at Medxcel, and Maureen Fagan, the Chief Nursing Executive at the University of Miami Hospitals and Clinics Health System, join to discuss their successful strategies. What is Michael and Maureen’s secret to success? Creating a safe environment for people to fail. Without it, Michael and...

Duration:00:21:12

Rural vs. Urban Pandemic Responses with Rex Brown and Matt Keahey

8/26/2021
Although the pandemic required all organizations to reimagine their operations, urban and rural healthcare facilities experienced different challenges. Joining me to discuss these differences are Rex Brown, the President and CEO of Hillsboro Area Hospital, and Matt Keahey, the National Vice President of Operations at Medxcel. Rex discusses how his team anxiously prepared and waited for COVID-19 to arrive at their rural facility. Matt shares how his urban locations adjusted immediately for...

Duration:00:28:49

Encouraging Engaged Excellence with Chris Soop, Michael Burgett, Eric Waller, and Damian Skelton

8/5/2021
Partner and community engagement is something we value highly at Medxcel. To recognize and encourage engagement excellence in our hospital facilities, we created the S.E.E. (Sites of Engaged Excellence) Awards. Organizations must have high marks in four key areas to receive this award: elements of engagement/service, communication, overall relationship, and healthy associate-customer engagement. Joining us to share their experiences with award-winning sites and shed light on building...

Duration:00:19:09

Sustainability in Healthcare with Dan Scher

7/15/2021
As we recognize the effects of climate change on community health, what role do healthcare systems play in protecting the environment? Joining us to discuss the topic is industry expert Dan Scher, the Vice President of Strategic Planning and Environmental Stewardship at Medxcel. Dan discusses how healthcare facilities are innovating to meet sustainability standards and improve community health. He recognizes that improving sustainability practices can seem overwhelming, so he shares many...

Duration:00:19:32

Developing Meaningful Mentorship with Steve Long and Maureen Larkins

6/17/2021
Mentorship is often an overlooked area in career growth, yet we can all think of advice that changed our path. So, how do you develop valuable mentorship for all stages in your career? Two industry experts address this topic: Steve Long, the President and CEO of Hancock Regional Hospital, and Maureen Larkins, the Vice President of Client Services at Medxcel. Steve and Maureen share how they’ve built their dream teams for various areas in their lives. As experienced leaders and mentors,...

Duration:00:30:31

People and the Pandemic with Jennefer Pursifull and Cassandra Crowe-Jackson

6/3/2021
Employees were met with diverse challenges during the pandemic. It split most hospitals into two groups: employees battling the front lines and employees supporting remotely. With fear, uncertainty, and anxiety everywhere, how do you keep your employees engaged to push through tough work when you’re also engulfed in the same unease? To address this topic are two industry experts, Jennifer Pursifull, Vice President of Marketing and Sales at Medxcel and Cassandra Crowe-Jackson, Chief...

Duration:00:36:52

Pride of Ownership and Workmanship with Brian Helleland and Chris Soop

5/20/2021
Creating an environment where employees feel pride in their work is challenging, especially when leaders and employees are busy completing their own tasks. However, the demanding circumstances of the pandemic proved it is an essential foundation to unite employees when they’re asked to go above and beyond. To address this topic are two industry experts, Brian Helleland, the Chief Executive of St. Jude Medical Center, and Chris Soop, Area Vice President at Medxcel. Brian and Chris share...

Duration:00:23:21

Emergency Management in Today’s World with Lisa Romano and Scott Cormier

5/6/2021
Emergency management departments make extraordinary situations seem like everyday challenges. However, the past year was beyond anything they could have planned for with the COVID-19 pandemic. To discuss healthcare technology innovation, we are joined by experts Lisa Romano, Chief Nursing Officer at CipherHealth, and Scott Cormier, Vice President Emergency Management, EC, and Safety at Medxcel. Lisa and Scott share how their emergency management plans excelled during the COVID-19 pandemic...

Duration:00:34:21

Creating the Future of Patient Care with Josh Sol and Mike Wood

4/22/2021
We now live in a digital-first age accelerated by the COVID-19 pandemic. The constraints brought on by the pandemic forced the healthcare industry to innovate quicker than ever before. Specifically, in its adoption of new technology. To discuss the topic of healthcare technology innovation, we are joined by experts Josh Sol, Administrative Director of Innovation and Ambulatory Clinical systems at Houston Methodist, and Mike Wood, VP of Planning, Design, and Construction at Medxcel. Josh...

Duration:00:32:19