Let's Hear It! A PhocusWire LinkedIn Audio Event

It’s been nearly one year since OpenAI released ChatGPT – sending the travel industry scrambling to figure out how to implement the large language model-based chatbot. Since then, brands across every sector of travel and around the globe have been launching plugins, integrating generative AI into their apps and websites and using the technology internally to add efficiency. Monday, November 6, OpenAI will host its first developer conference – dubbed OpenAI DevDay – to preview new tools and discuss new implementations. Already the company has released GPT-4, DALL-E and Whisper. So what’s next – not just for ChatGPT but also other large language models such as Anthropic, which just received a $2 billion investment from Google – and how they are used across travel? On this episode, PhocusWire editor in chief discusses these topics with industry experts: Let’s Hear It! A PhocusWire LinkedIn Audio Event Episode 4: Updates from OpenAI DevDay and the latest on generative AI for travel See omnystudio.com/listener for privacy information.

As implementation of ChatGPT and generative artificial intelligence more broadly ramps up, so too does concern about privacy and trust and calls for regulation. In travel specifically, data protection is a critical issue for applications of this technology since frictionless, personalized shopping and booking will require AI to access travelers' preferences, payment sources and more. As travel companies continue rapid testing and integration of generative AI, now is the time for industry stakeholders to give thoughtful consideration to how human-to-AI communication can be built with minimal risks. Host Mitra Sorrells, editor in chief, PhocusWire explore these issues and potential solutions with the following speakers: Let's Hear It! A PhocusWire LinkedIn Audio Event Episode 3: Seamless but secure: ChatGPT and data protection in travel See omnystudio.com/listener for privacy information.

While the worst-case scenario from the Silicon Valley Bank collapse has been averted thanks to the U.S. government’s decision to backstop depositors’ funds – and HSBC’s acquisition of the bank’s U.K. arm for a symbolic £1 – nerves are still rattled. Questions remain about what this stunning chain of events could mean for travel startups, whether it will chill investment activity. We dig into some of the issues in PhocusWire’s LinkedIn Audio event. PhocusWire editor in chief Mitra Sorrels spoke to this esteemed panel: Let's Hear It! A PhocusWire LinkedIn Audio Event Episode 2: What the SVB collapse could mean for travel startups See omnystudio.com/listener for privacy information.

For many years, artificial intelligence has been a powerful tool for stakeholders across the travel industry – from suppliers to intermediaries to those providing supporting technology for tasks such as revenue management. But November 30, 2022 was a tipping point. That is the day OpenAI launched ChatGPT, a chatbot that has incredibly human-like communication skills – and that has, seemingly overnight, captured attention for its ability to do everything from compose music and essays to write computer programs and detailed travel itineraries. What will ChatGPT - and other generative AI solutions such as Google’s recently announced Bard – mean for the travel industry? Could it transform the way consumers search and book travel? PhocusWire’s debut LinkedIn Audio Event discussed this topic with three industry leaders: Let's Hear It! A PhocusWire LinkedIn Audio Event Episode 1: How ChatGPT will transform the travel industry See omnystudio.com/listener for privacy information.

This year's Travel Technology Show Europe was, inevitably, dominated by conversations about the impact of the coronavirus outbreak. But delegates still managed to find the time to muse on other issues affecting the sector. We recorded another episode of The PundIT Show - PhocusWire's regular convening of experts to dissect matters of state during live events - at the show. Our guests covered trends such as startups, fancy (or folly) new technologies, challenges around technology and...

The PundIT Show returns for its 20th episode! Returning to muse on all things digital travel is Miriam Moscovici, director of emerging technologies at BCD Travel, alongside debutant Will Phillipson, co-founder and ex-chief operating officer at SilverRail. Regular host Kevin May keeps things under control. Full story: https://www.phocuswire.com/Pundit-Show-20 Check PhocusWire's coverage and studio interviews from The Phocuswright Conference 2019:...

What better way to dissect three days of airline chatter at a major event than convene two well-known figures in the sector for an episode of the PundIT Show. The World Aviation Festival in London last week brought together thousands of delegates to discuss issues as wide-ranging as retailing, distribution, sustainability and lots more. Triggering the 30 minutes of discussion are a series of questions about the event, such as what excited, surprised and, of course, the eye-rolling moments...

The second of two PundIT Shows, recorded during Phocuswright Europe 2019 in Amsterdam in mid-May. Usual opinions, lots of excellent travel punditry and a welcome (perhaps) re-run of a previous discussion about the lack of online travel brands devoted to baby boomers. Joining us for #18: Miriam Mosovici (BCD Travel) Andres Fabris (Traxo) See omnystudio.com/listener for privacy information.

The first of two PundIT Shows, recorded during Phocuswright Europe 2019 in Amsterdam in mid-May. Usual opinions, a few giggles here and there, but lots of worthwhile travel punditry. Joining us for #17: Siew Hoon Yeoh (WebInTravel) Maggie Rauch (Phocuswright) See omnystudio.com/listener for privacy information.

The second of our special editions of the PundIT Show, recorded during The Phocuswright Conference in Los Angeles in mid-November. More opinions, a few laughs, but lots of worthwhile travel punditry. Joining us for #16: Miriam Moscovici (BCD Travel) Richard Harris (Intent Media) Douglas Quinby (Arival and Phocuswright) See omnystudio.com/listener for privacy information.

The PundIT Show returns from a break over the summer of 2018 with the first of two podcasts recorded at The Phocuswright Conference. The advantage of grabbing a trio of podcast pundits during a major event is that their heads (and opinions) are in overdrive, having been exposed to the great and the good of the industry for a few days. Over the course of the podcast we discuss a wide range of issues, including the welcome absence of an overwhelming dose of blockchain in the proceedings,...

Joining us in this episode recorded in New York City is John Matson of Voyager HQ - for a deep dive into the world of travel startups. Matson discusses some of the core issues facing startups (Voyager has over 1,000 members on its books, so has a good view on the market), how receptive - or not - the industry is to working with them, and a lot more. See omnystudio.com/listener for privacy information.

Joining us for this special episode recorded at Phocuswright Europe 2018 are Pablo Delgado (Mirai), Sascha Hausmann (Howzat Partners) and Mat Orrego (Cornerstone Information Systems), where we get into a robust discussion about hotels and metasearch, plus the potential demise of the human aspect of travel as technology such as artificial intelligence creeps in.See omnystudio.com/listener for privacy information.

Steve Davis (Kiwi.com), Travis Pittman (TourRadar) and Stephan Ekberg (TravelStart) join us on the podcast for the first of two special PundIT Shows recorded at Phocuswright Europe 2018.See omnystudio.com/listener for privacy information.

Our guests, Alex Kremer (Redeam) and Stephen Joyce (Rezgo), dissect the latest in the tours and activities sector after what was probably the most fascinating week in its history following acquisitions by both Booking.com and TripAdvisor.See omnystudio.com/listener for privacy information.

We end Phocuswire's Voice Tech theme month with a full episode dedicated to all things Alexa, Home and what it all means for the travel industry. Joining us are our reporter, Mitra Sorrells, Phocuswright's Mike Coletta and Charlie Cadbury of Dazzle.See omnystudio.com/listener for privacy information.

PhocusWire brings in Valyn Perini, Stephen Joyce and Robert Cole for the latest episode. We get under the skin of Airbnb's recent, self-proclaimed "battle" with some other large brands, plus the obviously exciting prospect (not for everyone) of Amazon taking travel seriously again.See omnystudio.com/listener for privacy information.