Remarkable Results Radio Podcast

In their fourth installment of Geek Talk 2.0. This episode took an interesting path as Greg brought his perspective on AAA. Chris talked about AI, Bill has his thought on his suppliers and Karim talked about the importance of data ownership. Your panel- Greg Buckley from Buckley’s Personalized Auto Care Willimgton, DE Chris Cloutier from Golden Rule Auto Care, Dallas, and CEO of Autotex.me, Bill Nalu Interstate Auto Care, Madison Height, MI and Karim Morsli, Winkler Automomotive in...

FTR 050: What the Aftermarket Can Learn from Professional Wrestling Matt Fanslow threads a concept that we can learn from the way professional wrestling promotes themselves. Matt makes a strong point comparing the promotion of professional wrestlers to aftermarket shops. Matt likes to look outside the industry to learn and see new things. A stretch in thinking, I don’t think so. I know one thing, this rant will make you think.

Amending Legislation for Telematic Data Ownership - RR 440 My guest is Bill Hanvey, President and CEO of the Auto Care Association. Bill is engaging the automotive aftermarket to get involved in letting your legislators know the issue about data. Your help is needed to help in amending the right to repair legislation. Learn everything you can about this fight to amend the right to repair legislation. Ownership of Vehicle Telematic Data Must Flow to the Vehicle Owner. Do you know that a car...

Supply Partnership - The Strength of the Supplier/Service Professional Relationship - THA 123 We get into some gritty perspectives from your suppliers on trust, delivery, training, and helping the service professional succeed. We also talk pricing, margin and the people factor. It is always refreshing to hear from one of the strongest spokes or partners in the distribution channel. Your panel: Danny Durbin, from Durbin Auto Parts, Keith West, from Auto Supply Company, Bowdon, GA. and Matt...

Safety Training in the Workplace - RR 439 Become educated on the importance of OSHA and HazMatt training. You’ll not want to be on the short end of the stick as it relates to your responsibilities in these areas. With me today is Charlie Ayers the President of CCAR -- Coordinating Committee For Automotive Repair. Charlie is truly a wealth of knowledge on Safety/HAZMAT Training when it comes to OUR Automotive Repair and Collision Industry. CCAR is the only OSHA Alliance Partner that deals...

Tom Lambert shares his passion for his style of marketing, charging what he is worth and his three-legged stool strategy.

From the Ground Up - The Challenges of Building a New Facility Building a new facility can make or break you. So many variables and decisions to consider not to mention the added issues, and problems which will be laid on the table. Confidence with an architect, your banker and your contractor makes a huge difference. Doug Callaghan shares the story of his new build. He is the CEO of Vic’s Service Centre in Wainright, Alberta Canada. His new building has new features which include a training...

Talent Management: Developing Your Leadership Team We are talking about Talent Management - Developing Your Leadership Team. This group stretched the bounds of our discussion and you will either confirm your current leadership role or realize you have some areas to work on. My Academy team includes Judi Haglin, Haglin Automotive, Boulder, CO, Mark Roberts, Schertz Automotive, Schertz, TX and Tom Palermo, Preferred Automotive Specialists, Philadelphia, PA You will find this episode going...

Recruiters Round Table with Kyle Holt & Jay Goninen Ever have the need for a new team member? Trying to hire a technician. Concerned about losing a top performer? You are not alone and in fact, this is one of the toughest challenges service professionals face. We’ve done many podcasts on this theme and when I can get two experts on who has their finger on the pulse of this issue, you benefit. Jay Goninen is president of Find A Wrench, which is a recruiting service used by shops around the...

Our Technicians Are Car Doctors Amy Mattinat delivers her impassioned perspective on the value and benefits of ASE. It may be time for you to understand why you support ASE and if you don’t, to understand why you must. If there was ever a time to embrace ASE it is now. The high tech world of the automotive creates the need for highly trained technicians and through ASE certification allows us to differentiate ourselves and improve our image.

Building a Reputation Online Back in the day where yellow pages, print ads, billboards and TV rule the marketing world, now it is almost irrelevant. It is not completely gone but it will be. We are experiencing an influx of all digital marketing. Marketing technology, Influencers and Data Science now rule the marketing scene. We are observing demographics, page ranks, reviews and so much data to gain advantage over the competition. Brad Beeston an account executive at Podium brings some very...

APPs That Improve Productivity and Make for a More Efficient You Our desktops and smart devices give us tools to make us more efficient at what we do, they are not for everyone and some are just not right for how you operate. There are thousands of apps that do just about anything. In this episode, you’ll discover what apps work for others and learn about some that may be just the right discipline for a more efficient you. The panel includes Ryan Clo owner of Dubwerx, in Cincinnati, OH,...

Young Careers In The Making - Automotive College Student Panel at CarFest 2019 This episode with Ashlynn Poole, Cheyanne Keith, and Michael Wheeler is proof that Carfest is doing some great things by reaching out to automotive colleges to further enhance the awareness of independent aftermarket professionals. These students volunteered and worked hard in their assigned bays working with professionals to further engage their technical hunger. There are some huge learning moments for you as...

Jim Silverman, Director of National Account at ATI, is outspoken on what it takes to be successful. He says he has the best job in the world and knows what it takes to turn ordinary service professionals into top performers

Training Talk - Daytime vs. Night Time Training | ASE Certification | Instructors and Students Experience the insights of a Tech and Automotive Instructors talking about the difference between Day and Night training along with ASE certifications and Training from Schools on how to keep students engaged through balanced lectures and hands-on experience with a few visuals! Our Tech Talk Panel guests include Marty Depowski is an Automotive Instructor of Wayne County Community College, Michigan;...

How Can We Provide Our Technicians a $100K Yearly Pay Package? We covered a large swath of reasons to review technician pay and to create a fair and adequate compensation plan based on criteria that is a win, win, win for the tech, the owner and the customer. Our panel consists of Seth Thorson, shop owner at Eurotech Auto Service New Brighton, MN, Jerry Kezhaya, shop owner at The Auto Shop in Plano, TX, Frank Scandura shop owner at Frank’s European, Las Vegas, NV and Matt Fanslow, Shop...

The Importance of Third Party Credentialing and Having a Learning Culture in Your Business. You are a professional in the automotive service aftermarket. You know your stuff, you are smart, accomplished. You put your knowledge to use every day. Ever decide to have a third party provide you the professional credentials to verify your practical abilities? Twenty percent of our industry has their credentials so I’m talking to the eighty percent that don’t. This episode with Trish Serratore,...

Alan Symmes: When Your Community Needs Help to Afford Safe and Reliable Transportation

Shop Talk 11 - Important Partnership - Shop, Parts Supplier and Manufacturer Welcome to Shop Talk 11. Our Shop Talk Panel guests are Monte Hamsher, a shop owner, technician and automotive teacher; Bob Pattengale- National Training Manager at Bosch; and John Marcum- Director of Marketing for Federated Auto Parts. We discuss the challenges involved in running a shop and the shop’s relationship to its part supplier & Manufacturer. Learn about the importance of a well-trained service...

Improving Employee Loyalty Fuel your engine today with our discussion on Improving Employee Loyalty with my shop owner panel Donnie Hudson from Troy Auto Care in Troy, MI, Roy Foster from Roy Foster’s Automotive in Reno, NV and Steve Finzel from Finzel’s Master Tech in Terre Haute, IN They’ve built a family culture in their shops and you can too. You’ll hear how they did it and understand why they created the programs that build loyalty and retention from their people. I know you’ve heard...