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Remarkable Results Radio Podcast

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United States

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Episodes

THA 085: 21 Tips to Gain an Edge over the Competition – Part 3!

9/19/2018
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21 Tips To Gain An Edge Over Your Competition - Part 3 With me, in this part three is the same crew from part two and part three. Todd Westerlund, CEO of Kukui , Jeremy O’Neal Freedom Automotive in Hesperia, CA and President and lead sales trainer for Advisorfix and Mark Goldsmith Mark’s Independent Service in Chatsworth, CA There was a special challenge put forth by Todd Westerlund from Kukui and you’ll discover that at the end of the episode. The combined tips between the three parts are...

Duration:00:53:33

RR 363: David Justice – You Must Manage Your Labor Profit Before Anything Else

9/18/2018
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David Justice - You Must Manage Your Labor Profit Before Anything Else When David Justice sold his $5M business he was already speaking and coaching in partnership with NAPA. To help run his business David created the Labor Profit Management tool to keep a tight and smart handle on his labor and he was traveling the country and speaking to service professionals on the power of managing your labor. Post sale he started Repair Shops of Tomorrow which not only incorporates the Labor Profit...

Duration:00:34:47

FTR 011: Darrin Barney – Nurturing of Superstar Employees

9/17/2018
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Darrin Barney - Nurturing of Superstar Employees

Duration:00:10:38

RR 362: Technician Round Table – Part 6 – Heipp – Landry – Fanslow

9/14/2018
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Technician Roundtable Part 6 Our continuing Tech Talk series is back for another go at some intense thinking. Join Matt Fanslow, the diagnostic tech/shop manager at Riverside Automotive in Red Wing, MN, Peter Landry, ASE L1 Master Automotive Technician from Brookfield, WI and Bob Heipp from Mobile Auto Solutions, LLC (MAS) and lead tech and Technician Manager in the Chicago metropolitan area and northwest Indiana. Both Peter and Bob work for MAS. They are talking Valuing Techs, Marketing...

Duration:01:01:45

THA 084: Buying Technician Tools: Create Your Program!

9/12/2018
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Buying Technician Tools: Create Your Program We are talking ‘Buying Technicians Tools; The How’ and with me is Keith Williamson, owner of Williamson’s Repair and Tire in Bondurant, IA, Andy Bizub Shop Owner of Porsche Specialist Midwest Performance Cars LLC, and Seth Thorson, Shop Owner, Eurotech, New Brighton, MN, a Euro Specialist and owner of the BMW tech support company LMV Bavarian. Among the discussion; Is making employees supply tools an outdated tradition? Is buying technicians tools...

Duration:00:42:10

RR 361: Scott and Michael Waddle. Owner and Prodigy. Father and Son.

9/11/2018
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Father and Son / Owner and Prodigy Scott and Michael Waddle of Precision Auto Service, Langley, British Columbia. Shows us that a tandem of father and son can unlock different creative and innovative skill sets applicable to the modern shop of today. Listen to how Scott is nurturing his son’s gifts and transforming them into assets their shop can use. Michael’s innovative work on automotive electrical and lighting systems is phenomenal considering that he is 15 years old this year. Even...

Duration:00:38:55

FTR 010: John Burkhauser – Change in your Business is Inevitable. Don’t Fight It.

9/10/2018
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John Burkhauser - Change in your Business is Inevitable. Don’t Fight It.

Duration:00:11:53

RR 360: Shop Talk 3 – Millennial Shop Owners.

9/7/2018
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Shop Talk: Volume 3 - Millennial Shop Owners. Young, energetic and committed to becoming great leaders. The panel consists of Justin Barrett of Barrett Automotive, Cornelia GA, Brett Bohlman of HWY 7 Service Center, Newel, IA, and Tony Tatich from TMT Complete Auto Service Center in Bremen, IN. Listen to these great young professionals discuss their current challenges and the advantages and disadvantages of being a young leader. This episode also addresses how maintaining a shop culture,...

Duration:00:48:23

THA 083: What Separates the Outstanding Technicians

9/5/2018
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What Separates the Outstanding Technician Outstanding shops attract outstanding technicians. Outstanding technicians want to work for outstanding shops. Listen in on a great dialogue that covers qualities and attributes like Passion, Precision, Pride, Perseverance, and Humility. This episode is not about being an A, B or C tech it is about all other traits that make for an outstanding technician. The discussion relates to just about any other job in a professional service center today. With...

Duration:00:48:22

RR 359: Mike Maleski. PSK Performance – Underappreciated So He Opened His Own Shop.

9/4/2018
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Underappreciated So He Opened His Own Shop. Mike Maleski is the Owner of PSK Performance in Pittsburgh, PA. He is a Highly Certified Factory Honda Technician that also holds multiple ASE, STANDARD, MECP, And Pennsylvania Certifications and Licenses. He is a forever student who seeks to address some of the issues that have been plaguing the industry such as the technician shortage, sub-par labor rates and keeping the dreams of underappreciated technicians alive. He shares his insight into the...

Duration:00:28:44

FTR 009: Jody DeVere – Biases In The Automotive Industry Toward Women

9/3/2018
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Jody Devere, CEO from Ask Patty.com Has A Lot To Say About The Biases That Exist In The Automotive Industry Toward Women.

Duration:00:09:10

RR 358: John Gustafson – ATC: Synchronizing the Automotive Trades

8/31/2018
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ATC: Synchronizing the Automotive Trades John Gustafson is the president of Gustafson Brothers Automotive Repair, Huntington Beach, CA and the founder of the Auto Talent Co-Op (ATC). ATC is an independent non-profit organization whose vision is to effectively unite resources within the automotive industry, and establish clear career path standards for its users. ATC’s Mission is to build a synchronized and accessible platform, able to unite the automotive industry. To help refill the talent...

Duration:00:40:22

THA 082: Acquisition Strategies

8/29/2018
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Acquisition Strategies This a perfect bookend episode that connects with Town Hall Academy Episode 075. There we talked ‘Am I ready for my second branch?’ The Panel includes multi shop owners, with growth plans; Greg Bunch, from Aspen Auto Clinic, Colorado Springs and Denver, CO, Greg is also the CEO of Transformers Institute, Dwayne Myers, Dynamic Automotive, Frederick, MD, and Brian Sump, Avalon Motorsports, Denver, CO. The key talking points are already done for you, sitting on the show...

Duration:00:50:44

RR 357: Shop Talk Volume 2- Women Shop Owners

8/28/2018
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Shop Talk Volume 2- Women Shop Owners Kim Auernheimer of Cool Springs Automotive Brentwood Tennessee, Mary Ann Croce of Croce’s Transmission Specialists, Norwalk, Connecticut, and Kathleen Jarosik of Xpertech Auto Repair, Englewood, Florida comprised the roundtable of the second edition of Shop Talk the Series. Kim went to her first WorldPac training expo when she was in a tough financial situation. A light bulb came on. She is naturally competitive so she and her husband Rob decided they...

Duration:00:51:11

FTR 008: Rick White – I’m Tired of You Giving Up!

8/27/2018
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Rick White from 180 Biz is passionate about the formula for success. He has a message for you on getting up when you fail. Listen for a great quote from Winston Churchill on Success. Rick says accepting and recovering from failure will make all the difference.

Duration:00:06:56

RR 356: Bruno Tabbi And The Power of a Vanity Phone Number

8/24/2018
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The Power Of A Vanity Phone Number Bruno Tabbi is the President and Co-Founder at Ignition Toll-Free, where he focuses on premium vanity phone numbers including 1-800-MECHANIC. Bruno says that organic marketing, through phones, is still alive and important in this day and age. We are so preoccupied with online marketing strategies that we forget that the phone call is still relevant and powerful. Managing your incoming phones is as powerful as having a solid SEO strategy for the web.

Duration:00:24:27

THA 081: Niche. Should We Find Specialties and Create a New Business Model or Services?

8/22/2018
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Niche. Finding Specialties to Create New Business Services. A very interesting summit, a lesson for the forever student of the aftermarket. We’re talking Niche or Finding Specialties to Create New Business Services. A vibrant discussion to challenge the use of your talent and facility and to listen to your customers and find out exactly what they want and need from you. The panel warns you to keep your eyes open. The shift is coming. Toss out those unprofitable jobs. Clean out your closet....

Duration:00:53:21

RR 355: Andrew Emery from Antero Automotive has The Best Job in the World

8/21/2018
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The Best Job in The World! Andrew Emery is the owner and operator of Antero Automotive in Greenwood Village, Colorado. He believes if you take care of your employees, they will take care of your customers. This episode tackles relationships with customers and employees on how it can be your secret sauce to success. Every customer receives a free car wash. After 22 years in the industry and 10 years as a business owner, Andrew still loves what he does every day. He gets to turn a wrench when...

Duration:00:43:15

FTR 007: Matt Fanslow – Integrate the Malleable Young Apprentice Into Your Shop

8/20/2018
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Matt Fanslow Worries That Young Technician Apprentices Will Leave the Industry Without a Series Mentor Program and Career Path.

Duration:00:07:08

RR 354: Geek Talk 2.0 Part Two – Tech Talk From Aftermarket Professionals

8/17/2018
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Geek Talk 2.0 Part 2 - Who owns your data. Join Greg Buckley CEO, Buckley’s Personalized Auto Care, Wilmington, DE, Chris Cloutier, Golden Rule Auto Care, Dallas TX and CEO of Autotex.me, Bill Nalu, President of Interstate Auto Care, Madison Heights, MI, Karim Morsil, Winkler Automotive, Gaithersburg, MD, and author and trainer Tracy Martin. This is the second part of this episodic series covering important ‘tech’ topics that the automotive aftermarket, especially the service professional...

Duration:00:54:04