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United States

Language:

English

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000-000-0000


Episodes

26 - Farewell, Noah

9/25/2018
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A lot of businesses start as side ventures or hobbies that grow into full-time pursuits. The trick is often in knowing when to quit a comfortable day job to start a new business. We sit down with one of our own at this crossroads. Noah Lorang headed Basecamp's data team for the last eight years, and now he's the sole proprietor of a woodworking shop that makes topographical maps. In this episode, Noah talks about how he made his hobby into a viable business, what Basecamp taught him about...

Duration:00:29:20

25 - The Bean Machine

9/11/2018
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*taps mic* Is this thing on? We're back from sabbatical! In our first post-hiatus episode, Shaun heads to Denver to visit his sister, who left a catering job at a big restaurant chain to run a coffee shop out of a Volkswagen Bus that she bought on impulse off Craigslist. Erika Hildner shares what she's learned as a first-time business owner about risk-taking, customer service, and using common sense. Show Notes Take A Break, our last regular episode before sabbatical - 2:47 Why we only...

Duration:00:20:30

BONUS - The Distance - The Business Cycle

8/21/2018
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Shaun and Wailin are still on vacation, but we have another of our favorite episodes from our previous podcast, The Distance, which was about long-running businesses. Wailin's pick is this story of America's last bicycle manufacturer.

Duration:00:39:29

BONUS - The Distance - Diamonds Are Forever

8/7/2018
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Shaun and Wailin are on vacation! During our hiatus, we're bringing you our favorite stories from our previous podcast, The Distance, which was about long-running businesses. Shaun's pick is this story of a 90-year-old jewelry store and how running a business can be a true labor of love.

Duration:00:17:18

24 - Take a Break

7/24/2018
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Smell ya later! Shaun and Wailin are taking off the month of August. Before they left, they interviewed three business owners about sabbaticals. In this episode: Adeline Koh of Sabbatical Beauty shares the story of how she ended up starting a business while on leave from a different job; Jason Fried explains why Basecamp offers paid sabbaticals as an employee benefit; and Rachel Winard of Soapwalla talks about what it's like to go on sabbatical when you're the boss. Show Notes Rework made...

Duration:00:39:22

BONUS - Out in the Open

7/17/2018
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In a bonus conversation with Sarah Park of MeetEdgar, she talks about making the company handbook public and why they have a policy of opening up meetings and conversations to everyone.

Duration:00:08:16

23 - Temperature Check

7/10/2018
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One of our colleagues on the Basecamp customer support team, Jayne Ogilvie, wanted to find out how other tech companies with remote staffs handle issues like communication, career development, and hiring. Jayne sent out a survey and got back a wealth of information and ideas about how other teams work together. In this episode, we hear more from two participating companies: Sarah Park of MeetEdgar talks about how their staff gathers internal feedback on important decisions, and Patrick...

Duration:00:31:00

22 - Go Behind the Scenes

6/26/2018
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A famous guy once said, "Pay no attention to that man behind the curtain!" But he was a grifter. In fact, going behind the scenes—whether it's a factory tour or cooking show—can be a valuable experience for both visitors and guides. In this episode, we crash a middle school field trip to the Method soap factory on Chicago's South Side. We also hear from Basecamp's CEO Jason Fried on his YouTube series on making design decisions and from the managing partners of Zingerman's Bakehouse in Ann...

Duration:00:32:12

21 - You Need Less Than You Think

6/12/2018
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Who needs a fancy office when you can work out of a dingy food court? Who needs fancy equipment when you can buy what you need at Walmart? Who needs to hire an SEO specialist? What does an SEO specialist do, anyway? (A question for another episode, or maybe another podcast altogether.) On this episode, three very different companies—a fashion brand, a company that sells fresh salads from vending machines, and an auto detailing shop—discuss their humble beginnings and offer practical advice...

Duration:00:34:38

20 - But Wait, There's More!

5/29/2018
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Do you struggle with finding the right podcast? Are you tired of true crime shows and hosts trying to sell you a mattress? Introducing Rework, a podcast that's free of both murder and midroll ads. When you listen to this episode of Rework, you'll learn the fascinating history of infomercials and hear sales tips from experts like the marketing guru who made the Thighmaster a '90s sensation. But wait, there's more! Stick around after the episode to hear Wailin explain the premise of Three's...

Duration:00:23:45

19 - Rework Mailbag 2

5/15/2018
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Basecamp co-founders Jason Fried and David Heinemeier Hansson answer listener questions about workplace communication and remote working. Alison Green of Ask A Manager, whom we featured in our previous episode, gives her advice on a couple of questions too. Topics covered: If you'd like to submit a question for Jason and David to answer on a future mailbag episode, call us at (708) 628-7850 or email us at hello@rework.fm.

Duration:00:18:57

18 - Ask A Manager

5/1/2018
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Wailin interviews Alison Green, the advice columnist whose Ask A Manager column offers friendly and practical guidance for all kinds of workplace dilemmas, from "How do I ask for a raise?" to "How can I get out of eating lunch with coworkers?" Alison talks about memorable letters, her community of commenters, and seeking advice from fellow advice columnists. Wailin also shares a story about a particularly horrible day at work where she could have used Alison's help. Further...

Duration:00:27:20

BONUS - Culturati Summit 2018

4/17/2018
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In January, Wailin Wong interviewed Dean Carter, vice president of human resources and shared services at Patagonia, and David Simas, CEO of the Obama Foundation, at the Culturati Summit in Austin, Texas. They discussed the nature of citizenship, corporate activism, fostering inclusive workplaces, and more. A video of this discussion is also available. We're still taking your calls for an upcoming mailbag episode where Jason Fried and David Heinemeier Hansson will answer your questions...

Duration:00:58:00

BONUS - When Chris Met Mark

4/10/2018
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Chris Ruder, the CEO of Spikeball, shares a story about meeting Shark Tank investor Mark Cuban at a bar and committing a photo faux pas (a faux-to pas?), a year before he taped his Shark Tank appearance.

Duration:00:03:53

17 - Life After Shark Tank

4/3/2018
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The ABC show Shark Tank is irresistible reality programming: Entrepreneurs pitch their businesses to a panel of famous investors and have the potential to make a life-changing deal. But as with any reality show, there's much more to the Shark Tank experience than what gets shown on TV. We talk to three business owners about what it was really like to go on the program—and what happened afterward, when they had to get back to the very real work of building their companies. This episode...

Duration:00:21:34

16 - How to Say You're Sorry

3/20/2018
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"You know I try, but I don't do too well with apologies," Justin Bieber once sang. You're not the only one with this problem, Justin! Why is saying sorry so difficult, especially for businesses? In this episode: A veteran tracker of apologies looks at what's changed (and what hasn't) in public apology culture; Basecamp co-founder David Heinemeier Hansson recounts a time when the company had to say sorry; and two founders make a product to help tech companies apologize to their customers.

Duration:00:32:19

15.5 - Update: Please Don't Like This

3/13/2018
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Jason Fried talks about designing an alternative to Basecamp's Applause feature that is subtle yet expressive, and distinct from the kinds of reactions and feedback mechanisms used on social media platforms. (If you missed our previous episode on the debate over the Applause feature, go back and listen!)

Duration:00:14:08

15 - Please Don't Like This

3/6/2018
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At Basecamp, we're in the midst of a debate over an Applause feature that was designed to improve communication but might be stoking unwanted anxiety. In this episode, CTO David Heinemeier Hansson and iOS designer Tara Mann present different sides of the Applause debate and explore the ways behavior patterns in social media are trickling into the workplace. We also look at how world-famous pianist Glenn Gould challenged norms around performance, audiences, and applause.

Duration:00:25:28

BONUS - Dan Miller on Outsourcing

2/21/2018
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Dan Miller of Mulberrys Garment Care talks outsourcing, bootstrapping, and growing slowly in some leftover bits we couldn't quite fit into episode 14.

Duration:00:04:25

14 - Meetings Are Toxic

2/20/2018
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You'll laugh; you'll cry; you'll gnash your teeth in recognition as you hear the stories of horrible meetings we collected for this episode. Meetings are one of the worst kinds of workplace interruptions. They're held too frequently, run too long, and involve more people than necessary. Also in this episode: A Basecamp programmer gives advice on rethinking the culture of meetings and the story of one very cringeworthy meeting with a surprising outcome.

Duration:00:23:41