ServiceTalk - The ServiceTick Podcast-logo

ServiceTalk - The ServiceTick Podcast

Business & Economics Podcasts >

ServiceTalk - The ServiceTick Podcast

ServiceTalk - The ServiceTick Podcast
More Information

Location:

United Kingdom

Description:

ServiceTalk - The ServiceTick Podcast

Twitter:

@servicetick

Language:

English


Episodes

Show 5 - Understand how your customers feel about your business with 'ServiceTick Emotion Score'

5/8/2018
More
In a new bite-sized format, Show 5 unveils 'Servicetick Emotion Score' ('SES', pronounced 'sĕz'), to help you understand how your customers feel about your business

Duration:00:12:13

Show 4 - Paulo's back! Introducing Project Bedrock, a major new update from ServiceTick

4/23/2018
More
In ServiceTalk Show 4 ServiceTick Technology and Innovation Director Paul O'Brien and Head of Product Paul Middlege discuss Paulo's recent trip to San Francisco and a major new update from ServiceTick, 'Bedrock'.

Duration:00:56:00

Show 3 - Acquisitions, integration and culture with Jason Wolfe and Matt Button

3/21/2018
More
In ServiceTalk Show 3 ServiceTick Technology and Innovation Director Paul O'Brien is joined by ServiceTick Managing Director Jason Wolfe and Davies Group Corporate Development Director Matt Button to talk acquisitions, integration and corporate culture.

Duration:00:27:49

Show 2 - Let’s get some insight with Thomas Cowper Johnson

2/13/2018
More
In this second show in the new ServiceTalk series, hosts Paul O'Brien and Paul Middlege are joined by ServiceTick Insight Director Thomas Cowper-Johnson, covering Facebook's use of surveys to determine the trustworthiness of news sources, the rise of AI in customer feedback and a number of other VoC related topics. Do you have feedback for the podcast? We'd love to hear it!

Duration:00:33:56

Show 1 - Welcome to the ServiceTick Podcast

12/22/2017
More
In this first show of the new ServiceTalk series, hosts Paul O'Brien and Paul Middlege introduce ServiceTick, talk about the product offering as a whole and our IVR product specifically, where ServiceTick is hosted and how one of this year's hottest gifts, the Amazon Alexa, might impact the world of customer feedback. Got feedback for the podcast? We'd love to hear it!

Duration:00:53:04

Try Premium for 30 days

Live games for all NFL, MLB, NBA, & NHL teams
Commercial-Free Music
No Display Ads