Success Strategies for Dental Practice Owners-logo

Success Strategies for Dental Practice Owners

Business & Economics Podcasts

Success Strategies for Dental Practice Owners hosted by Stan Kinder is an essential guide if you're a dentist looking to make strategic decisions about the future of your practice. Join Stan Kinder, a seasoned buyer-side broker specializing in Dental Support Organizations (DSOs), as he dives into the world of dental practice acquisitions and growth strategies. With a focus on helping dentists considering selling their practice or taking it to the next level, this podcast is a goldmine of insights and expert advice. Each episode features influential guests who are at the forefront of the dental industry, including dental consultants, marketing experts, successful dental practice owners, dental manufacturers, business consultants, and even renowned business and life coaches. Through in-depth interviews and thought-provoking discussions, Stan and his guests share practical tips, proven strategies, and insider knowledge to help you navigate the complexities of practice management and business growth. Whether you're contemplating retirement, seeking ways to maximize the value of your practice, or aiming to expand your dental empire, this podcast will equip you with the tools and information you need to make informed decisions. Tune in to Success Strategies for Dental Practice Owners and join a community of like-minded dentists who are committed to their professional growth and success. Whether you're a seasoned practitioner looking to transition or a young dentist with aspirations of building a thriving practice, this podcast is your go-to resource for invaluable information and guidance. Your practice's future begins here.

Location:

United States

Description:

Success Strategies for Dental Practice Owners hosted by Stan Kinder is an essential guide if you're a dentist looking to make strategic decisions about the future of your practice. Join Stan Kinder, a seasoned buyer-side broker specializing in Dental Support Organizations (DSOs), as he dives into the world of dental practice acquisitions and growth strategies. With a focus on helping dentists considering selling their practice or taking it to the next level, this podcast is a goldmine of insights and expert advice. Each episode features influential guests who are at the forefront of the dental industry, including dental consultants, marketing experts, successful dental practice owners, dental manufacturers, business consultants, and even renowned business and life coaches. Through in-depth interviews and thought-provoking discussions, Stan and his guests share practical tips, proven strategies, and insider knowledge to help you navigate the complexities of practice management and business growth. Whether you're contemplating retirement, seeking ways to maximize the value of your practice, or aiming to expand your dental empire, this podcast will equip you with the tools and information you need to make informed decisions. Tune in to Success Strategies for Dental Practice Owners and join a community of like-minded dentists who are committed to their professional growth and success. Whether you're a seasoned practitioner looking to transition or a young dentist with aspirations of building a thriving practice, this podcast is your go-to resource for invaluable information and guidance. Your practice's future begins here.

Language:

English


Episodes
Ask host to enable sharing for playback control

Ep 41: Cost-Effective Real Estate Transactions with Brokers

7/17/2024
Colin Carr is a distinguished real estate expert specializing in healthcare-related properties, with a particular focus on the dental industry. He emphasizes the critical importance of having specialized real estate expertise in the healthcare sector, as he has seen providers incur significant financial losses due to lack of proper representation in commercial real estate transactions. Carr's perspective is that knowledgeable advocacy during lease negotiations can save healthcare providers thousands of dollars per month and prevent unnecessary borrowing for build-out costs. To address this need, he founded a company that offers exclusive tenant and buyer representation for healthcare professionals, ensuring they are well-informed and not taken advantage of in real estate deals. Here’s what to expect this episode: Having expert representation in real estate transactions is crucial to prevent financial burdens and unnecessary costs for healthcare providers. Negotiating key lease elements can help healthcare providers avoid financial losses and maximize savings through strategic decision-making. Real estate brokers play a vital role in commercial real estate deals, especially in healthcare transactions, by saving clients money and protecting their interests. Commercial real estate acquisitions require thorough due diligence, negotiation skills, and strategic decision-making to ensure competitive terms and options. Engaging in negotiations with multiple landlords simultaneously can lead to competitive deals, informed decision-making, and significant cost savings for potential tenants. Specialized legal and real estate expertise is essential in healthcare and commercial real estate transactions to protect client interests and maximize financial outcomes. By having a knowledgeable team in place, clients can effectively navigate the commercial real estate market and ensure favorable outcomes for their business ventures. Connect with Colin Carr: Colin Carr | Chief Executive Officer | CARR Connect with Stan Kinder: https://www.everythingdso.com/ Learn more about your ad choices. Visit megaphone.fm/adchoices

Duration:00:38:20

Ask host to enable sharing for playback control

Ep 40: Importance of Consistency in Messaging for Marketing Success

7/10/2024
Daniel Bobrow, founder of AIM Dental Marketing, brings over 35 years of expertise in dental marketing, evolving from traditional methods like direct mail to a comprehensive array of digital services. He champions the importance of accountability and transparency, urging dental practices to hold their marketing firms accountable through robust reporting mechanisms. Bobrow believes in personalized patient acquisition strategies, emphasizing rapport, empathy, and effective listening to convert calls into appointments. Balancing traditional and digital marketing, he underscores the need for consistency in messaging and the significance of patient lifetime value in guiding strategic investments and enhancing long-term profitability. Here’s what to expect this episode: Dental practices should focus on converting inquiries into appointments effectively for a high return on their marketing investment. Understanding patient lifetime value, return on investment, and acquisition costs is crucial in dental marketing programs. Data-driven analysis and strategic planning are key to maximizing the effectiveness of dental marketing programs. Patient retention is essential for long-term success in dental practices, along with attracting new patients. Balancing newer digital marketing strategies with traditional methods can lead to successful marketing outcomes. Successful practices invest a significant portion of their revenue into marketing for growth goals. Due diligence is important when consider Connect with Daniel Bobrow: https://www.linkedin.com/in/dannybobrow/ Connect with Stan Kinder: https://www.everythingdso.com/ Learn more about your ad choices. Visit megaphone.fm/adchoices

Duration:00:45:09

Ask host to enable sharing for playback control

Ep 39: Protecting Your Principal: Strategies for Long-Term Investment Success

7/3/2024
Chris Miles embarked on his financial journey inspired by values of financial abundance instilled by his parents and initially aimed to become a business consultant. However, his practical experience as a financial advisor led him to the lucrative world of real estate investing, enabling him to retire at the young age of 28 through substantial passive income. As the founder of Money Ripples, Chris now dedicates his life to educating others on breaking free from traditional financial strategies, focusing instead on generating passive income streams, particularly through real estate. He advocates for truly hands-off investments like turnkey rental properties with professional management, highlighting their potential for higher returns and financial freedom without the hassles of property management. Here’s what to expect this episode: Passive income requires hands-off approaches like investing in turnkey rental properties with property managers. Real estate investments can be a viable alternative to traditional retirement strategies for achieving financial freedom. True passive income can be generated through real estate, lending money, oil and gas investments, and franchises. Strategic and intentional investment strategies tailored to individual goals are essential for financial growth. The cash flow index formula prioritizes paying off loans based on their balance and minimum monthly payments. Enhancing returns and avoiding locking up money in places like 401Ks are important for successful investment strategies. Exploring retirement planning options like self-directed IRAs can help optimize tax benefits for early retirement. Connect with Chris Miles: https://www.linkedin.com/company/money-ripples/?viewAsMember=true Connect with Stan Kinder: https://www.everythingdso.com/ Learn more about your ad choices. Visit megaphone.fm/adchoices

Duration:00:41:18

Ask host to enable sharing for playback control

Ep 38: Stand Out with Distinct Patient Experiences

6/26/2024
Stewart Townsend, with an extensive background in the software industry and notable tenures at companies like Oracle and Zendesk, brings a wealth of knowledge to the realm of differentiation and unique selling points. Leveraging his expertise in indirect sales and channel partnerships, Townsend has transitioned from corporate roles to entrepreneurship, now consulting and building software companies. His unique perspective emphasizes the importance of conversations that assess an individual's fit within an organization, aiming to enhance career progression and workplace satisfaction. Townsend's insights extend to how dental practices communicate with customers, advocating for relationship-based approaches and innovative marketing strategies to drive business growth and patient retention. Here’s what to expect this episode: Utilizing referrals and resellers can help dental practices bring in business without needing a large direct sales team. Partnerships with complementary services like beauty parlors or plastic surgeons can generate qualified referrals and create additional revenue streams for dental practices. Collaborating with independent registered nurses to offer Botox services in unused space within the practice can attract new patients and create an independent income stream. Personality-oriented hiring focusing on traits and culture fit over skills and experience can improve patient interactions and create a positive work environment. Investing in ongoing personal development and soft skills training can help create a strong team bond and set dental practices apart from competitors. Innovative marketing strategies focused on community engagement and education can attract new patients and foster patient retention and business growth. Connect with Stewart Townsend: https://www.linkedin.com/in/stewarttownsend/ Connect with Stan Kinder: https://www.everythingdso.com/ Learn more about your ad choices. Visit megaphone.fm/adchoices

Duration:00:36:35

Ask host to enable sharing for playback control

Ep 37: Cloud Medspa: Enhancing Business Skills Collaboratively

6/19/2024
Shannon Seeberan, a serial entrepreneur and co-founder of Cloud Medspa, leverages her extensive healthcare background to revolutionize the aesthetic and cosmetically focused practices in the Bay Area. With a keen belief in the cloud medspa business model, she emphasizes its potential to allow practitioners to refocus on patient care while efficiently managing scheduling, space rental, and revenue generation through advanced software. Shannon particularly highlights the symbiotic relationship between aesthetic procedures and cosmetic dentistry, maximizing underutilized rooms in dental practices to generate additional revenue and reduce overhead costs. She advocates for transparency and is committed to mentoring new practitioners, encouraging a collaborative environment that fosters growth and innovation within the industry. Here’s what to expect this episode: Maximizing underused rooms in dental practices can lead to additional revenue streams by renting out space to practitioners. Cloud Medspa locations offer training, mentorship, and support for new aesthetic practitioners, creating a supportive environment. Practitioners using the system can earn between $200 to $400 per hour, making it quite lucrative with high-profit margins. Networking amongst practitioners at shared spaces leads to better marketing and revenue growth, enhancing business skills and increasing client retention rates. The software used for managing Cloud Medspa locations is cloud-based, streamlining the process of renting space and managing schedules. Effort for Practitioner Acquisition is crucial to help practitioners understand and take advantage of opportunities in the aesthetics industry. The Shared Space Model at Cloud Medspa empowers entrepreneurs to run their own businesses without the overhead costs of owning a space, generating rental revenue. Connect with Shannon Seeberan: https://www.linkedin.com/in/shannon-hay-seeberan-480b004/ Connect with Stan Kinder: https://www.everythingdso.com/ Learn more about your ad choices. Visit megaphone.fm/adchoices

Duration:00:46:52

Ask host to enable sharing for playback control

Ep 36: The Crucial Role of Communication in Dental Law

6/12/2024
David Cohen, an attorney and founder of a specialized law firm in Santa Barbara, California, brings a unique perspective to the legal nuances of dental practice transitions. Growing up in a dental family, with his father being a periodontist, Cohen developed a deep connection to the dental industry, which now propels his career focused on dental business and real estate law. He highlights the considerable differences between private and Dental Support Organization (DSO) deals, noting that DSO transactions are legally more complex and involve longer commitments from selling doctors, often spanning five years, compared to typically shorter terms in private deals. Cohen underscores the importance of thorough due diligence and expert legal advice in navigating the intricate documentation and regulatory compliance required in DSO transactions, to ensure successful and smooth transitions. Here’s what to expect this episode: David Cohen's path to specializing in dental law was shaped by his upbringing in a dental family and his passion for working with dentists. DSO deals involve more complex legal processes compared to private doctor-to-doctor deals, requiring more documentation and due diligence. Attorneys involved in DSO deals vary in flexibility, influenced by negotiating dynamics and doctor-friendliness of DSOs. Communication is crucial in deals to avoid misunderstandings and potential deal breakers, requiring clear and open communication between all parties. Networking with the right people and leveraging the expertise of brokers are important in navigating the dynamics of broker transactions effectively. DSO-driven transactions typically provide more favorable economics for doctors selling their practices compared to private deals, often resulting in higher payouts at closing. DSO deals typically offer more money to a selling doctor compared to private deals, making the DSO route more lucrative for those prioritizing financial gain. Connect with David Cohen: https://www.linkedin.com/in/cohenlawfirm/ Connect with Stan Kinder: https://www.everythingdso.com/ Learn more about your ad choices. Visit megaphone.fm/adchoices

Duration:00:43:29

Ask host to enable sharing for playback control

Ep 35: Preparing for a Smooth Practice Transition: Lessons Learned

6/5/2024
Suzanne Ebert, a dedicated dental professional, faced significant challenges in private practice when unexpected health issues compelled her to sell her successful dental practice after eleven years. Reflecting on this difficult period, she emphasizes the importance of ensuring a smooth transition for the incoming dentist to maintain patient and staff satisfaction. Ebert's experiences underscore the complexities of private practice management and have fueled her commitment to supporting other dentists as the vice president of dental professional career services at the American Dental Association (ADA). Her journey highlights the multifaceted nature of private practice, advocating for the importance of professional support networks and the recognition that different career paths can suit different individuals in the dental profession. Here’s what to expect this episode: Establishing and launching a private dental practice requires perseverance, self-belief, and a clear sense of purpose. Student debt significantly impacts new dentists' ability to start their own practices. Thorough research and preparation are essential when selling a private dental practice to ensure a successful transition. Dental school graduates often lack business education, highlighting the importance of mentorship and guidance. Balancing clinical skills with providing a positive patient experience is crucial for success in dentistry. Young dentists should evaluate different career paths in dentistry based on personal goals and mentorship opportunities. Connect with Suzanne Ebert https://www.linkedin.com/in/suzanne-ebert-907670174/ Connect with Stan Kinder: https://www.everythingdso.com/ Learn more about your ad choices. Visit megaphone.fm/adchoices

Duration:00:39:51

Ask host to enable sharing for playback control

Ep 34: Negotiating Win-Win: The Business of Long-Lasting Partnerships

5/29/2024
David Kaminski is a veteran entrepreneur with a business background stretching over 25 years, beginning in the service industry with window cleaning before branching into SEO strategies. As the founder of Terminator Marketing, Kaminski specializes in SEO tactics uniquely designed for dentists, guiding them on the most effective ways to attract free online traffic to their websites. His perspective on SEO strategies for dentists is largely shaped by his belief in the power of transactional search terms, which he asserts are key to directing engaged and relevant traffic to dental websites. Furthermore, Kaminski distinguishes between SEO and SEM strategies, highlighting the value of organic search visibility over paid search exposure. He encourages the use of video content and effective SEO techniques to enhance website content and attract more patients without the need for reliance on paid advertisements. Here’s what to expect this episode: SEO involves configuring your website to show up for search terms in the organic search results, making it a cost-effective long-term strategy for increasing online presence and driving traffic. Blogging for dentists is essential for creating informative content that educates patients and improves SEO rankings. To improve SEO, dentists should focus on creating blog posts with specific titles and content, using tags effectively, and collaborating with peers in the industry. Registering your business and getting a Google business listing is essential for building online authority and boosting visibility. Structuring content properly is crucial for improving online visibility and attracting potential customers in the dental industry. Negotiating win-win deals is crucial in business transactions to establish long-lasting and successful partnerships. Connect with David Kaminski: https://www.linkedin.com/in/david-kaminski-370684241/ Connect with Stan Kinder: https://www.everythingdso.com/ Learn more about your ad choices. Visit megaphone.fm/adchoices

Duration:00:31:58

Ask host to enable sharing for playback control

Ep 33: Holistic Financial Strategies for Small to Mid-Sized Organizations

5/22/2024
Hassan Mushaid, an accomplished professional with a rich background in dentistry and business, specializes in marketing strategies for dental practices. Mushaid started his journey as a dental nurse, pivoting over time into the business and marketing side of dentistry due to his strong tech and business skills. He believes in performance marketing strategies for dental practices, a view shaped by his diverse experience in roles such as practice manager, business development manager, and territory manager for Invisalign. Mushaid emphasizes the importance of data, effective communication, and education in marketing, and uses his understanding of investment strategies and risk appetites to create marketing strategies that resonate with patients and boost revenue for dental practices. Here’s what to expect this episode: Tracking lifetime value is crucial for dental practices to make informed decisions about marketing strategies and investments. Creating a positive patient experience builds trust and leads to patients accepting more extensive treatments over time. Video marketing is essential in dentistry to engage with digital learners and effectively communicate with patients. Understanding the lifetime value of patients emphasizes the importance of long-term patient retention and satisfaction. Dental software providers have an opportunity to offer insights and marketing functionality to support practices. Creativity in marketing strategies is key for dental clinics to establish a strong brand identity and stand out in the industry. Connect with Hassan Mushaid: https://www.linkedin.com/in/hassanmushaid/?originalSubdomain=uk Connect with Stan Kinder: https://www.everythingdso.com/ Learn more about your ad choices. Visit megaphone.fm/adchoices

Duration:00:38:58

Ask host to enable sharing for playback control

Ep 32: From Neglected to Thriving: Hollywood Dental Success

5/15/2024
Jon Marashi, initially aspiring to be a professional skateboarder, discovered his passion in dentistry and has dedicated over 38 years to the field, particularly cosmetic dentistry. His perspective on cosmetic dentistry stems from his early fascination with smiles and their impact, igniting an interest in the field when he observed that straight teeth doesn't necessarily mean a beautiful smile. This epiphany led him to delve deeper into cosmetic dentistry, emphasizing the importance of knowing the desired outcome, becoming an expert through continuous learning and repetition, and showcasing his commitment by teaching, writing articles, and engaging with manufacturers. Despite challenges in acquiring his first dental practice, Marashi's persistence, trust in self, and continuous education led to the successful establishment of a practice in Orange County and cemented his position as an expert in the field. Here’s what to expect this episode: Skateboarding and dentistry create a balance between structure and creativity for Doctor Marashi. Transforming a rundown dental office into a successful practice showcases Doctor Marashi's ambition. Transition from clinician to entrepreneur is essential for success in dentistry. Passion for cosmetic dentistry fueled by early fascination with smiles. Early debt repayment is crucial for young dentists' financial future. Financial strategies are vital for dentists to navigate the evolving industry landscape. Challenges faced by young dentists require strategic decision-making and education for success. Connect with Dr. Jon Marashi: https://drmarashi.com/ Connect with Stan Kinder: https://www.everythingdso.com/ Learn more about your ad choices. Visit megaphone.fm/adchoices

Duration:00:45:19

Ask host to enable sharing for playback control

Ep 31: Function Meets Form: Engineering Dental Clinics for Efficiency

5/8/2024
Renee Moe and Jeff Carter are both highly skilled professionals in their respective fields; Renee is a renowned architect specializing in unique dental facilities with a background in healthcare, while Jeff is a seasoned dentist turned dental office designer. Renee and Jeff share a mutual perspective on creating unique dental facilities, with a strong belief in the power of intentional design to enhance the patient experience. Renee's experience in managing a multitude of healthcare projects has shaped her understanding of the need for welcoming, functional, and aesthetically pleasing spaces that balance the needs of both patients and staff. On the other hand, Jeff's transition from dentistry to design has given him insights into the importance of facilities that foster patient comfort and trust, with the quality of the space potentially influencing the overall success of the practice. Both stress the role of visionary individuals investing in unique design concepts, ultimately leading to increased cash flow and success in the dental industry. Here’s what to expect this episode: Office design influences patient anxiety levels and overall experience in healthcare facilities Creating a welcoming space boosts patient trust and confidence Collaboration, tailored projects, and 3D design tools lead to successful dental design outcomes Engaging design professionals and navigating construction processes are crucial in creating functional dental offices Functionally complex dental office design ensures efficient operation and a patient-centered experience Facility sizing and planning are crucial to avoid costly relocations and invest wisely Dentists are becoming real estate owners to generate additional income Connect with Renee Moe: https://www.prarch.com/people/renee-l-moe/ Connect with Jeff Carter https://www.practicedesigngroup.com/profile Connect with Stan Kinder: https://www.everythingdso.com/ Learn more about your ad choices. Visit megaphone.fm/adchoices

Duration:00:43:25

Ask host to enable sharing for playback control

Ep 30: Protecting Your Practice: Preventative Measures Against Embezzlement

5/1/2024
David Harris, a seasoned expert in dental embezzlement investigation, has nearly 35 years of experience in identifying financial fraud within dental practices, further strengthened by his background in forensic accounting. His extensive experience and specialized knowledge have shaped his perspective on the subject, emphasizing the importance of understanding embezzlement and its potential occurrence within dental practices. As the founder and CEO of Prosperident, he and his team are dedicated to conducting thorough investigations to uncover employee theft, assisting dentists in navigating insurance claims related to embezzlement. Drawing from his substantial career, Harris is a strong advocate for proactive measures such as implementing proper employment screenings, maintaining ethical standards, and adhering to rigorous oversight to prevent embezzlement, firmly believing that these factors are crucial in safeguarding dental practices from potential financial devastation. Here’s what to expect this episode: Embezzlement can significantly impact the financial stability of dental practices. Practice owners should monitor collections versus deposits to prevent theft. Creating a culture of accountability and integrity can reduce the risk of embezzlement. Proper guardrails like pre-employment screening can help protect dental practices from internal theft. Regular monitoring and reconciliation of collections and deposits are important to identify discrepancies. Dividing tasks in the revenue cycle promotes accountability and minimizes the risk of fraud. Connect with David Harris: https://www.prosperident.com/david-harris-speaking-page Connect with Stan Kinder: https://www.everythingdso.com/ Learn more about your ad choices. Visit megaphone.fm/adchoices

Duration:00:36:56

Ask host to enable sharing for playback control

Ep 29: Unlocking Tax Alpha: Improving Assets in Opportunity Zones

4/24/2024
Ross Brannon is a seasoned professional well-versed in tax planning strategies for high-income earners, with a background as a traditional financial advisor. Brannon's perspective on the subject is deeply interwoven with his belief in helping individuals legally save taxes and maximize their wealth through careful tax planning. This perspective, shaped by his experiences, emphasizes the importance of understanding tax brackets and making the best use of deductions and strategies to optimize tax savings. Brannon firmly believes that individuals earning over $400,000 have a tax problem rather than an income problem, and he offers tailored solutions for these high earners, from utilizing retirement plans and cash balance plans to offering non-traditional investment opportunities. His ultimate goal is to provide personalized and comprehensive tax planning services to high-income earners to help them achieve their financial goals. Here’s what to expect this episode: Tax planning is crucial for high-income earners to save taxes and optimize financial outcomes. Tax planning is beneficial for individuals making over $400,000 due to the complexity of their financial situation. Tax planning is essential for dentists selling their practices to reduce tax liabilities. Investing in Opportunity Zones allows for the deferral and elimination of capital gains taxes. Eliminating capital gains tax through Opportunity Zone investments can offer significant tax benefits for accredited investors. Connect with Ross Brannon: https://rossbrannon.com/ Connect with Stan Kinder: https://www.everythingdso.com/ Learn more about your ad choices. Visit megaphone.fm/adchoices

Duration:00:29:32

Ask host to enable sharing for playback control

Ep 28: Building a Team Aligned with Practice Values in Dentistry

4/17/2024
Dr. Nicole Mackie is a renowned prosthodontist based in Las Vegas who was introduced to the field of dentistry at a young age through her father's influence. When it comes to establishing her own practice, Mackie credits her success to drawing insights from experts in various fields, developing a team that shares her core values, and consistently expanding her knowledge through mentorship and networking. Her unique approach, shaped by her father, uncle, and other mentors, involves a focus on building a team not solely based on experience, but on personality and disposition, followed by extensive training to ensure alignment with her practice's core values. She also consistently stays abreast of technological advancements, always looking for ways to improve and expand her practice. For Mackie, humility, perseverance, and a commitment to growth are crucial for establishing a thriving practice. Here’s what to expect this episode: Seek expert advice, embrace new technology, and network with peers to enhance patient care and practice growth Hiring based on personality and values leads to smoother onboarding and better fit within practice culture Utilize direct-to-consumer marketing and maintain relationships with referring dentists for practice growth Prioritize work-life balance for mental, physical, and emotional well-being to excel in the profession Seek mentorship opportunities to enhance professional growth and make meaningful connections within the dental community Connect with Nicole Mackie: https://drnicolemackie.com/ Connect with Stan Kinder: https://www.everythingdso.com/ Learn more about your ad choices. Visit megaphone.fm/adchoices

Duration:00:31:41

Ask host to enable sharing for playback control

Ep 27: Enhancing Dentist Experience: The Role of DSOs Today

4/10/2024
Episode Summary: Sulman Ahmed, founder and CEO of Decadental, a DSO with over 200 practices across nine states, embarked on his journey in the dental field as an immigrant in the US, and rapidly progressed from college to dental school in Boston. Ahmed appreciates the growth of Dental Service Organizations (DSOs) as an inevitable and accelerating trend, providing dentists with enhanced work-life balance, increased earnings, and an overall lifestyle improvement. His perspective, shaped by his early interest in practice ownership and an understanding of the challenges new dentists face in the current competitive market, highlights the importance of DSOs in offering financial stability and professional support, especially to those burdened by debt. Ahmed firmly believes in the role of dentist-led DSOs in shaping the future of the dental industry and sees them as an enduring and influential force in the marketplace. Here’s what to expect this episode: Acquisition and Expansion are key strategies for growing a DSO business DSOs balance organic growth through de Novo locations with strategic acquisitions A generational shift in dentistry ownership is occurring. Changing perceptions towards Dental Support Organizations (DSOs) in dentistry. Dentists are essential in leading Dental Service Organizations (DSOs) to improve the quality of dentistry The growth of Dental Service Organizations (DSOs) has significantly impacted the dental practice landscape Connect with Dr. Sulman Ahmed: Dr. Sulman Ahmed - Deca Dental Connect with Stan Kinder: https://www.everythingdso.com/ Learn more about your ad choices. Visit megaphone.fm/adchoices

Duration:00:32:16

Ask host to enable sharing for playback control

Ep 26: Revolutionizing Revenue Cycle Management: Inside Desk's Approach

4/3/2024
Eric Gallegos, vice president of revenue at Inside desk, brings a specialized background from the dental industry to his role overseeing the marketing, sales, client success, and business operations teams. His perspective on revenue cycle management is centered on simplifying and expediting the process, believing that an efficient revenue cycle leads to prompt collection of all due funds, enhancing patient experience, and stimulating revenue growth. His experience confirms that transparency in reporting is key to singling out areas for improvement and boosting revenue. Gallegos advocates for the adoption of new technologies to simplify tasks and ultimately retain employees, a philosophy that stems from his work at Inside desk providing automation tools to streamline processes and accelerate payment collection for dental teams. Here’s what to expect this episode: Revenue Cycle Management in dentistry simplifies revenue management in dental practices by focusing on claim management and optimizing revenue recognition. Inside Desk's platform streamlines back office tasks, reducing manual work and friction in the revenue cycle process, leading to quicker revenue collection. Inside Desk aims to shift the perception of revenue cycle management from a cost center to a revenue driver in the dental industry through transparency, actionable reporting, and visibility into revenue operations. By centralizing data from various sources, Inside Desk provides a comprehensive solution that simplifies claims management and boosts efficiency. Encouraging dental practices to adopt new technologies by offering trials and embracing change for better business outcomes is emphasized. Eric emphasizes the importance of data interoperability and access for DSOs and dental offices to improve operations. Claim Management is crucial for revenue cycle management, focusing on handling claims, denials, and communication with payers. Connect with Eric Gallegos: https://www.insidedesk.com/ Connect with Stan Kinder: https://www.everythingdso.com/ Learn more about your ad choices. Visit megaphone.fm/adchoices

Duration:00:36:55

Ask host to enable sharing for playback control

Ep 25: Discover the future of dental navigation with Denscore

3/27/2024
Kyle Gernhofer, a dentist and entrepreneur from northern Michigan, is the founder of Denscore, a direct-to-consumer dental navigation company established in 2019. Gernhofer's perspective on Denscore is deeply rooted in his commitment to enriching the dental industry by creating a platform that educates consumers about their dental care needs. Drawing from his vast experience in the field, including a stint in the US Navy and a decade of running a private practice in San Diego, he aims to make dentistry more accessible and comprehensible for consumers. This commitment extends to Denscore's business model, with strategic, non-dilutive investments and a strong focus on SEO strategies being employed to maintain the company's mission. Gernhofer's vision for Denscore is not just to aid consumers, but also to benefit dental practices by fostering a more informed patient base. Here’s what to expect this episode: Military experience in the US Navy provided Dr. Kyle Gernhofer with skills and confidence for dental procedures. Dr. Gernhofer's military experience led to his private practice and work at Denscore. Denscore analyzes user data to determine desirable dentists based on affordability, quality, and convenience. The Dental Practice Evaluation Algorithm evaluates dental practices based on experience, office hours, insurance participation, and payment plans. Importance of SEO in reaching a wider audience for the dental navigation tool and blog content. Denscore aims to enhance treatment decision support through AI learnings, work with DSOs, dental practices, and insurance companies. Connect with Kyle Gernhofer: DenScore - Home https://www.linkedin.com/in/kyle-gernhofer-25abb8a/ Connect with Stan Kinder: https://www.everythingdso.com/ Learn more about your ad choices. Visit megaphone.fm/adchoices

Duration:00:30:55

Ask host to enable sharing for playback control

Ep 24: Mutually Beneficial Business Agreements for Success

3/20/2024
Matthew Odgers is a seasoned San Diego-based attorney recognized for his acumen in dental transactions within the dentistry field. With a rich background including eleven years of legal experience, studying political science and international law in China, and working at a war crimes tribunal in the Netherlands, he has spent the past seven years particularly dedicated to dental law. Odgers strongly believes in the importance of experienced legal representation during dental transactions, considering these to be significant, intricate deals that necessitate specialized knowledge. His perspective is shaped by his extensive experience representing both buyers and sellers in the dental industry, and ensuring fair terms for associates. He also emphasizes the need for advanced negotiation of exit strategies, especially when selling to Dental Service Organizations, to safeguard the seller's interests in unexpected circumstances. This underlines his overarching viewpoint that astute legal expertise is crucial for navigating the complexities of dental transactions and securing favorable outcomes for all involved parties. Here’s what to expect this episode: DSOs often receive higher valuations but may require sellers to work back for a couple of years post-sale, impacting dentists' decision-making process. Understanding personal goals and objectives in the transition process is crucial for achieving desired outcomes in dental practice transactions. Negotiating fair terms in business transactions is essential for maintaining goodwill, preventing future issues, and achieving long-term success in professional relationships. Conducting due diligence on buyers in rollover equity transactions is crucial to ensure financial outcomes, equity realization, and alignment of cultural fit and treatment philosophies. Legal representation challenges in dental practice acquisitions can arise when attorneys take a rigid approach, bill hourly, and prioritize billable hours over the fairness of the deal. Selling a dental practice to a DSO involves negotiating exit terms, considering health issues, and understanding varying requirements and approaches of different DSOs. Transition Planning for practice owners involves mapping out the ideal transition plan, considering factors such as valuation, timeline, personal goals, and long-term objectives. Connect with Matthew Odgers: https://odgerslawgroup.com/ Connect with Stan Kinder: https://www.everythingdso.com/ Learn more about your ad choices. Visit megaphone.fm/adchoices

Duration:00:46:36

Ask host to enable sharing for playback control

Ep 23: Understanding Lifetime Value of Patients for Marketing Returns

3/13/2024
Jake Goates is a seasoned professional in the field of dentistry, with a career spanning over eleven years that began in sales and marketing before he specialized in dental practice marketing. Jake's perspective on dental practice marketing is shaped by his extensive experience, having consulted with approximately 5000 dental practices. He believes in the importance of differentiation and branding in a competitive market, and emphasizes the need for practices to carve a unique identity to attract and retain patients. His approach involves establishing marketing budgets, setting goals, and holding teams accountable for converting leads into appointments, aiming to empower practices to grow and succeed in the complex world of dental industry marketing. Here’s what to expect this episode: Proper phone call handling in dental practices enhances communication with potential patients and streamlines appointment scheduling. Coaching staff on call answering and lead follow-up can significantly boost appointment scheduling success rates. A structured follow-up process, including calling back missed calls twice within the first two days, greatly impacts patient engagement and retention. Managing patient leads effectively can increase new patient appointments without increasing marketing spending. Transparent data analysis and a systematic approach to patient onboarding processes are key to maximizing marketing efforts. Understanding the lifetime value of a patient is crucial for long-term marketing returns. Diversifying marketing strategies with a mix of digital and non-digital approaches is effective in reaching and engaging with a wider audience. Connect with Jakes Goates: http://www.goatdmc.com/ Connect with Stan Kinder: https://www.everythingdso.com/ Learn more about your ad choices. Visit megaphone.fm/adchoices

Duration:01:00:08

Ask host to enable sharing for playback control

Ep 22: Harnessing the Potential of Social Media for Dental Brand Awareness

3/6/2024
Samantha Watkins is a seasoned marketing professional who transitioned from dermatology to specialize in dental marketing strategies. Watkins' perspective on dental marketing strategies is strategic and personalized, emphasizing the importance of understanding the unique needs and goals of each dental practice. Her approach is rooted in her diverse experiences, which include leading marketing efforts for numerous dental practices and focusing on individualized patient experiences. Watkins believes in starting with the basics, such as having a website and social media presence, before investing in more advanced marketing tactics. She also stresses the importance of managing expectations, being honest with clients about what is achievable, and setting realistic goals and KPIs to measure success over time. Her expertise in content creation, social media, reviews, and website development has contributed to the rapid growth of dental offices under her guidance. Here’s what to expect this episode: Authentic relationships are key in marketing and social media strategies for dental offices. Discover how to build genuine connections with your patients in our latest podcast episode! How can patient referral programs benefit dental practices? Discover the key strategies and benefits in our latest podcast episode! Maintain authentic relationships in commercial interactions. Discover how to build trust and credibility in our latest podcast episode! Why is it important to tailor marketing strategies to different office locations? Discover the key factors and strategies in our latest podcast episode! How crucial is it to monitor and address reviews for dental practices? Discover the impact of online reviews on dental practices in our latest podcast episode! Connect with Samantha Watkins: https://www.linkedin.com/in/samantha-watkins-mba-b20394129/ Connect with Stan Kinder: https://www.everythingdso.com/ Learn more about your ad choices. Visit megaphone.fm/adchoices

Duration:00:40:38