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The CUInsight Experience

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Welcome to The CUInsight Experience. Hosted by Randy Smith, co-founder of CUInsight.com. In each episode we have wide ranging conversations with thought leaders from around the credit union community and beyond. What issues are facing credit unions in banking, payments and fintech? What are they working on to help? What leadership lessons and life hacks have they learned along the way? What’s the greatest album of all time? These questions and more will be asked and answered in each episode. The goal of The CUInsight Experience is to take a deeper dive with people and find the gems we can all learn and grow from. Thank you for tuning in. Enjoy.

Welcome to The CUInsight Experience. Hosted by Randy Smith, co-founder of CUInsight.com. In each episode we have wide ranging conversations with thought leaders from around the credit union community and beyond. What issues are facing credit unions in banking, payments and fintech? What are they working on to help? What leadership lessons and life hacks have they learned along the way? What’s the greatest album of all time? These questions and more will be asked and answered in each episode. The goal of The CUInsight Experience is to take a deeper dive with people and find the gems we can all learn and grow from. Thank you for tuning in. Enjoy.
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Location:

United States

Description:

Welcome to The CUInsight Experience. Hosted by Randy Smith, co-founder of CUInsight.com. In each episode we have wide ranging conversations with thought leaders from around the credit union community and beyond. What issues are facing credit unions in banking, payments and fintech? What are they working on to help? What leadership lessons and life hacks have they learned along the way? What’s the greatest album of all time? These questions and more will be asked and answered in each episode. The goal of The CUInsight Experience is to take a deeper dive with people and find the gems we can all learn and grow from. Thank you for tuning in. Enjoy.

Twitter:

@CUinsight

Language:

English

Contact:

8645905511


Episodes

Steph Sherrodd - Focused Vision (#46)

11/8/2019
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“Great leaders are surrounded by a village of great leaders.” - Steph Sherrodd Steph Sherrodd is our guest on episode 46 of The CUInsight Experience podcast with your host Randy Smith, co-founder of CUInsight.com. Steph is the President and CEO of TDECU in Houston, the largest credit union in Houston and the 4th largest in the state of Texas. Their purpose is to improve the lives of their members, employees, and communities. Steph is very passionate about developing team members to become...

Duration:00:32:03

Bill Cheney - Lead with the Heart (#45)

11/1/2019
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“Our focus is on who we serve and how we serve them. That is what has made us successful.” - Bill Cheney Welcome to episode 45 The CUInsight Experience with your host Randy Smith, co-founder of CUInsight.com. In this episode, Randy welcomes Bill Cheney, the President, and CEO of the SchoolsFirst Federal Credit Union. They are taping this episode from Mombasa, Kenya, where Bill was the keynote speaker at the 20th SACCA Congress. Bill speaks to us about how SchoolsFirst gives back to their...

Duration:00:47:40

Mollie Bell - The Winding Road (#44)

10/25/2019
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"Go do the thing that makes you uncomfortable, go push yourself, go stretch yourself." - Mollie Bell Welcome to episode 44 of The CUInsight Experience podcast. Hosted by Randy Smith, co-founder of CUInsight.com. Randy welcomes Mollie Bell to the show. Mollie is the Chief Development Officer at Ent Credit Union in Colorado Springs. Her peers know her as a person with a real passion for helping people reach their full potential. Many who know her say she’s one of the most interesting people...

Duration:00:42:56

Jim Morrell - Unknown Impact (#43)

10/18/2019
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“Community development is not a fad, it’s who we are.” - Jim Morrell Welcome to episode 43 of The CUInsight Experience podcast. Hosted by Randy Smith, co-founder of CUInsight.com. Randy welcomes Jim Morrell to the show. Jim is the President and CEO of Peninsula Credit Union in Shelton, Washington, he is also involved community and international development and on the board of NACHA. Jim believes that when credit unions are entwined with community purpose, it benefits everyone...

Duration:00:43:44

Monica Belz - Taking the Torch (#42)

10/11/2019
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“Everything we see was created by someone.” - Monica Belz Welcome to episode 42 of The CUInsight Experience podcast. Hosted by Randy Smith, co-founder of CUInsight.com. Today Randy is talking with Monica Belz, President and CEO of Kauai Government Employees FCU. In essence, credit unions are social enterprises with social missions. Monica discusses what this means and gives us examples of how this impacts how she runs her credit union on Kauai. Monica believes that we can truly forge...

Duration:00:48:09

Miriam De Dios Woodward - Embracing Change (#41)

10/4/2019
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“If you don’t make the time for it, it’s never going to happen.” - Miriam De Dios Woodward Thank you for tuning in to episode 41 of The CUInsight Experience podcast. Hosted by Randy Smith, co-founder of CUInsight.com. Today Randy is talking to Miriam De Dios Woodward, the President and CEO of PolicyWorks. Regulatory compliance challenges that confront credit unions change and grow every year. Miriam believes in the value credit unions bring and is dedicated to helping them navigate the...

Duration:00:35:47

John Bratsakis - Be Authentic (#40)

9/27/2019
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“Be who you are whether it's your credit union, you as a leader, or as an individual.” - John Bratsakis Welcome to episode 40 of The CUInsight Experience podcast, hosted by Randy Smith, Co-Founder of CUInsight.com. In this episode, Randy has a conversation with John Bratsakis, the President and CEO of the Maryland and DC Credit Union Association. Giving a voice to credit unions with our legislators is something John feels strongly about. He believes that being present, learning, and...

Duration:00:38:43

Lauren Culp - Looking Forward (#39)

9/20/2019
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“When one of us succeeds, we all rise.” - Lauren Culp Welcome to episode 39 of The CUInsight Experience podcast. Hosted by Randy Smith, Co-Founder of CUInsight.com. In this episode, Randy has a conversation with Lauren Culp, the new Publisher and CEO of CUInsight.com. Randy and Lauren talk about the need for credit unions to embrace their identity and nimbly adapt to changes both for the market and for the workforce. Lauren shares her perspective on how credit unions will be able to keep...

Duration:00:36:59

Amy Downs - Resist Complacency (#38)

9/13/2019
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“It’s not so much what happens to you in life that matters, it’s how you choose to respond to it.” - Amy Downs Welcome to episode 38 of The CUInsight Experience podcast. Hosted by Randy Smith, co-founder of CUInsight.com. In this episode, Randy is talking to Amy Downs President and CEO of Allegiance Credit Union in Oklahoma City, she is a motivational speaker, an IronMan Triathlete and an Oklahoma City Bombing survivor. Amy discusses what happened to her and her co-workers when the federal...

Duration:00:45:56

Jill Nowacki - Bring Your Whole Self (#37)

9/6/2019
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“Opportunities are abundant. Time is scarce. Being intentional matters.” Jill Nowacki Welcome to episode 37 of The CUInsight Experience podcast. Hosted by Randy Smith, co-founder of CUInsight.com. In this episode, Randy is talking to Jill Nowacki, President and CEO of Humanidei, a human capital strategy firm launched this summer to help organizations become workplaces of choice for today’s workforce. Jill and Randy discuss her new company, how to find talented people, and some of the...

Duration:00:47:53

Tansley Stearns - Dreaming Big (#36)

8/30/2019
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“What’s the outcome the member cares about?” - Tansley Stearns Welcome to episode 36 of The CUInsight Experience podcast. Hosted by Randy Smith, co-founder, and publisher of CUInsight.com. In this episode, Randy has a conversation with Tansley Stearns, the Chief People and Strategy Officer at Canvas Credit Union in Denver Colorado. Randy and Tansley discuss the war for talent and her goal to make credit unions the employer of choice for college graduates. Tansley talks about the...

Duration:00:46:38

Mark Weber - Leaning In (#35)

8/23/2019
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"If we are going to leave a legacy in life, let's leave a rich one." - Mark Weber Welcome to episode 35 of The CUInsight Experience podcast. Hosted by Randy Smith, co-founder, and publisher of CUInsight.com. In this episode, Randy is talking to Mark Weber CEO and Chairman of Strum, the new face of Weber Marketing Group. Strum with Mark at the helm is doing research into artificial intelligence and other ways to make it possible for credit unions data to be actionable. Mark shares the...

Duration:00:59:25

Melina Palmer - Seeking Answers (#34)

8/16/2019
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"It’s very easy to find the right answer to the wrong question." - Melina Palmer Welcome to episode 34 of The CUInsight Experience podcast. Hosted by Randy Smith, co-founder and publisher of CUInsight.com. On this episode, Randy is chatting with Melina Palmer the host of The Brainy Business podcast and a teacher of behavioral economics. She helps entrepreneurs and companies to understand the small changes that can make a big difference in increasing engagement. Listen in as Melina shares...

Duration:00:42:19

George Hofheimer - Pressure is a Privilege (#33)

8/9/2019
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"If you don’t want to know the truth, don’t ask the question." - George Hofheimer Welcome to episode 33 of The CUInsight Experience podcast. Hosted by Randy Smith, co-founder and publisher of CUInsight.com. On this episode, Randy is chatting with George Hofheimer, the EVP Chief Research and Development Officer at Filene. Learn all about George’s time in the Peace Corps, the challenges credit unions face today, and what’s new at Filene. Filene is a research organization invested in...

Duration:00:45:20

Bob Trunzo - Pushing and Driving Change (#32)

8/2/2019
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“The highway is littered with dead squirrels who couldn't make up their mind.” - Bob Trunzo Welcome to episode 32 of The CUInsight Experience podcast. Hosted by Randy Smith, co-founder and publisher of CUInsight.com. On this episode, Randy is chatting with Bob Trunzo the president and CEO of CUNA Mutual Group. Learn about the pace of change in financial services, agile technology, and why risks are important to take. Bob and Randy start the conversation off discussing how credit unions...

Duration:00:37:07

Neen James - Listen with Your Eyes (#31)

7/26/2019
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“Great leaders understand that everyone needs intentional attention.” - Neen James Welcome to episode 31 of The CUInsight Experience podcast. Hosted by Randy Smith, co-founder and publisher of CUInsight.com. Today Randy is chatting with Neen James, the author of Folding Time and Attention Pays. She is also a top leadership expert and motivational speaker who challenges those she works with to leverage their focus and pay attention to what matters in work and life. Randy and Neen discuss...

Duration:00:50:56

Teresa Freeborn - Dispelling the Myth (#30)

7/19/2019
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"Start early, be bold, and just follow your heart." - Teresa Freeborn Welcome to episode 30 of The CUInsight Experience podcast. Hosted by Randy Smith, co-founder and publisher of CUInsight.com. Today’s guest is Teresa Freeborn the president and CEO of Xceed Financial Credit Union and a board member of CUNA. Randy and Teresa discuss awareness, inclusion, and the things credit unions need to do to stay relevant in today’s financial world As a board member for CUNA, Teresa has been a...

Duration:00:42:01

Charlie Amato - Attention to Detail (#29)

7/12/2019
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"If you become complacent, your business begins to fail." - Charlie Amato Welcome to episode 29 of The CUInsight Experience podcast. Hosted by Randy Smith, co-founder, and publisher of CUInsight.com. Today’s guest is Charlie Amato. Charlie is the chairman and co-founder of SWBC, a board member of the Federal Reserve Bank of Dallas, and one of the owners of the San Antonio Spurs. His bio is long and his contacts are big names, but service is one of the pillars of his character. Gary and...

Duration:00:34:04

Adrian Johnson - Culture of Caring (#28)

7/5/2019
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“Live simply, care deeply, speak kindly, and give of your time and your treasure.” - Adrian Johnson Welcome to episode 28 of The CUInsight Experience podcast. Hosted by Randy Smith, co-founder and publisher of CUInsight.com. Today’s guest is Adrian Johnson the senior vice president and chief financial officer of MECU of Baltimore. He is also the board chair of the African American Credit Union Coalition. We chat about the mission and purpose of the credit union in the Baltimore community...

Duration:00:48:47

Lois Kitsch - Trust the Process (#27)

6/28/2019
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“Truly trust that life works and that things will work out.” - Lois Kitsch Welcome to episode 27 of The CUInsight Experience podcast. Hosted by Randy Smith, co-founder and publisher of CUInsight.com. Today’s guest is Lois Kitsch the co-founder of CU Difference. She has worked for years in developing bright minds not only in the credit union space but also within the world as a whole. Lois and I sat down while in Kenya to discuss the developmental education programs both in the US and...

Duration:00:28:43