#30 - This week on the Expect Awesome Podcast, Ryan talks about one of his biggest pet peeves and how his quest to replace all the light bulbs in his house, reminded him of how important it is to have a team that is all on the same level!
#29 - Ryan refreshes the EWR Process and help you avoid the most common issue business owners face when starting to Expect Awesome. Don't miss this simple mindset class that will teach to to expect to wreck!
#27 - Ryan takes an example off the cutting room floor and gives insight on how to react when others attack. The bigger the chiropractic profession gets, the more likely we will face opposition. We must be prepared with the right mindset! Don't shrink back! Awesome means moving forward!
#26 - Ryan continues from last week by using the magical snowman "Olaf" from the Disney movie Frozen as a basis for how we should all act, work, and interact with the people and customers around us. Learn how to avoid being the anti-Olaf!
#25 - Ryan references his time working at Walt Disney World in order to show you how to add value to the customer experience and how we can make an impact on their overall outlook of the current state of healthcare.
#24 - Ryan uses the EWR Process to show your staff how to mentally prepare for goal setting in your offices. No matter the position, this talk will give your staff the ability to stop and simply ask themselves, who do I work for?
#23 - Ryan tackles a recent question on the best way to take over and stand out in a room full of people. Whether you are giving a talk, networking, or simply trying to meet new people, this podcast will give you the guidance you need to stand out!
#22 - Ryan continues the What Could We Do Better series by discussing how relating just how much you care about a customers business can really help improve your no show rate and keep people coming back again and again!
#20 - Ryan continues the What Could We Do Better series by discussing how customers use emotions and feelings to place value in your products and services. Learn how to see and promote the value in your office and how to better talk about your products and services.
#19 - Ryan continues the What Could We Do Better series by discussing how your businesses environment can help you get more new patients online and through referrals simply by creating a selfie friendly workplace.
#16 - Ryan starts a new discussion on what your business could do better! We start the journey by learning why you can't be resistant to change. Ryan will show you how to embrace change and look forward to it!
#11 - Ryan discusses how making unnecessary promises to your staff and to yourself can lead to awful expectations later that affect everyone. Do it the right way from the beginning and start expecting awesome!