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The Healthcare Leadership Experience Radio Show

Business & Economics Podcasts

Healthcare management is ever-changing. Join Lisa Miller where you will hear from innovators and leaders within healthcare and from other industries. Lisa will bring you topics on the business and clinical sides of healthcare on strategy, finance, managed care contracting, nurse engagement, physician engagement, new patient care models, patient satisfaction, innovation, leadership, communication, marketing, plus much more. This radio show will challenge you to think differently through proven strategies and innovative approaches that will help you to elevate your healthcare management and healthcare leadership performance for the ultimate goal of providing exceptional patient care. Enjoy diverse and thought-provoking conversations. Lisa will present best practices, new strategies, and ideas for you to think about and to implement in your career and your healthcare organization. To contact Lisa Miller, please email: lmiller@viehealthcare.com and on linkedin at https://www.linkedin.com/in/lisamiller/ . The radio show is sponsored by VIE Healthcare Consulting; https://viehealthcare.com

Healthcare management is ever-changing. Join Lisa Miller where you will hear from innovators and leaders within healthcare and from other industries. Lisa will bring you topics on the business and clinical sides of healthcare on strategy, finance, managed care contracting, nurse engagement, physician engagement, new patient care models, patient satisfaction, innovation, leadership, communication, marketing, plus much more. This radio show will challenge you to think differently through proven strategies and innovative approaches that will help you to elevate your healthcare management and healthcare leadership performance for the ultimate goal of providing exceptional patient care. Enjoy diverse and thought-provoking conversations. Lisa will present best practices, new strategies, and ideas for you to think about and to implement in your career and your healthcare organization. To contact Lisa Miller, please email: lmiller@viehealthcare.com and on linkedin at https://www.linkedin.com/in/lisamiller/ . The radio show is sponsored by VIE Healthcare Consulting; https://viehealthcare.com

Location:

United States

Description:

Healthcare management is ever-changing. Join Lisa Miller where you will hear from innovators and leaders within healthcare and from other industries. Lisa will bring you topics on the business and clinical sides of healthcare on strategy, finance, managed care contracting, nurse engagement, physician engagement, new patient care models, patient satisfaction, innovation, leadership, communication, marketing, plus much more. This radio show will challenge you to think differently through proven strategies and innovative approaches that will help you to elevate your healthcare management and healthcare leadership performance for the ultimate goal of providing exceptional patient care. Enjoy diverse and thought-provoking conversations. Lisa will present best practices, new strategies, and ideas for you to think about and to implement in your career and your healthcare organization. To contact Lisa Miller, please email: lmiller@viehealthcare.com and on linkedin at https://www.linkedin.com/in/lisamiller/ . The radio show is sponsored by VIE Healthcare Consulting; https://viehealthcare.com

Language:

English


Episodes

5 Proven Areas For Cost Savings | Episode 44

5/13/2022
In this episode Lisa is joined by producer Adan Kovinich from The Lisa Larter Group. In this episode: The five proven areas for cost savings: subscription services, professional services fees, equipment repair services, med surge distribution reports, physician services. Following the example of Truebill: finding cost savings in subscription services, beginning with hospital GPO agreements. The unused hours for professional services fees included in vendor contracts...

Duration:00:25:52

PPI Initiatives & Physician Collaboration | Episode 43

4/22/2022
In this episode Lisa is joined by Bryan Covert, Managing Director of VIE Healthcare. In this episode: The three biggest challenges to PPI initiatives facing healthcare organizations. Data analysis is the key to achieving significant cost savings. Emphasize construct, not benchmarking, to engage physicians in cost awareness. The impact of the vendor/physician relationship on cost management. A use case that highlights hidden construct costs. An...

Duration:00:26:26

3 Trends Disrupting Healthcare Right Now | Episode 42

4/15/2022
In this episode Lisa is joined by show producer Lisa Larter. In this episode: The impact of the tech giants on the pharmaceutical industry, welcome to ‘’Amazon-ageddon.’’ Predicting the next tech move in healthcare disruption, the elderly and uninsured markets. All healthcare providers can improve the services they offer. Hospitals need to be obsessive about perfection with the patient experience. Diagnostics services provide healthcare...

Duration:00:27:40

Zero-Based Budgeting With Lisa Larter | Episode 41

4/8/2022
In this episode, Lisa is joined by show producer Lisa Larter. In this episode: Starting from the ground floor: a definition of zero-based budgeting. Making the transition from traditional budgeting to zero-based budgeting. Additional strategies to increase profitability for hospitals when they can’t increase their prices. Analyzing your hospital budget department by department. Advantages and disadvantages of zero-based budgeting. Analyzing...

Duration:00:26:26

2022 Trends in Supply Chain With Pandush Mitre | Episode 40

4/1/2022
In this episode, Lisa is joined by Pandush Mitre of VIE Healthcare team. In this episode: Resourcing and staffing issues within hospitals are affecting strategic supply chain initiatives. The impact of Covid on contract agreements and renewals. Utilization analytics is a big driver for hospital cost savings. Accurate benchmarking requires healthcare organizations to use two or three sources. Benchmarking is not a one-time event. Effective...

Duration:00:25:38

Physician Retention & Why It Matters With Douglas Farrago MD | Episode 39

3/25/2022
In this episode, Lisa is joined by Douglas Farrago of physicianretention.com. In this episode: A physician’s thoughts on the causes of the shortage of physicians in US healthcare. The importance of providing a doctors’ lounge and other factors that help to improve physician retention. How hospitals and healthcare organizations can learn from tech companies. Physicians want to spend more time with their patients. Why Doug launched...

Duration:00:27:38

Purchased Services Benchmarking With Richard Dormer | Episode 38

3/18/2022
In this episode, Lisa is joined by Richard Dormer of VIE Healthcare Consulting. In this episode: The good, the bad and the average of purchased services benchmarking. The seven types of purchased services benchmarking. $1 million cost savings identified by VIE for one hospital on a single RFP. Accurate benchmarking is not possible without the line-item details from your purchased services invoices. GPOs do not always pass on cost savings to hospitals if...

Duration:00:25:31

The Patient Experience With Jim Cagliostro | Episode 37

3/11/2022
In this episode, Lisa is joined by Jim Cagliostro of VIE Healthcare Consulting. In this episode: Jim’s background and nursing experience. Redefining the patient experience goes beyond making patients happy. Four reasons the patient experience has been overlooked by hospitals. Every single patient interaction either helps or harms the patient experience. Prioritizing the patient experience and creating a patient-centered culture. The ‘’triple whammy’’ of...

Duration:00:26:33

Employee Wellbeing - Reconnecting After Covid-19 | Episode 36

3/7/2022
In Episode 36 of The Healthcare Leadership Experience, Lisa is joined by Jeanne Hurlbert of Hurlbert Consulting. Together they explore employee wellbeing in the wake of Covid 19, and strategies to enhance and improve the mental health of your employees. As Jeanne comments: ‘’….in healthcare right now, the most obvious stressor that needs to be addressed is simply the availability of staff, and counseling to help them deal with the inescapable effects of what they're doing right now.’’ This...

Duration:00:27:33

The Patient Experience & Social Determinants of Health | Episode 35

2/25/2022
In this episode, Lisa is joined by Justin Skerbertz, ,Chief Marketing & Communications Officer at Parkland Healthcare. In this episode: Justin’s career history, creating connections around the customer experience with outreach to over 10,000 seniors. Adopting the patient’s perspective; why hospitals must listen to their stories, versus assume them. How setting expectations helps to better manage the patient experience. The mobile app that addressed the social isolation...

Duration:00:25:28

Creativity In Healthcare: Ideas and A High Performance Culture | Episode 34

2/18/2022
In this episode, Lisa is joined by Carol Turano, facilitator of VIE’s EXCITE! workshops for healthcare leaders. In this episode: Carol Turano’s career highlights, from college athlete to social worker, therapist and EXCITE! facilitator. The fun of the workshop; an adjective name game that encourages collaboration and brings employees together. A focus on positive language; encouraging people to ‘’put up’’ rather than ‘’put down’’. How EXCITE! generates ideas for strategic...

Duration:00:25:41

The Patient Experience: Meeting our Patients Human Needs | Ep.33

2/11/2022
In this episode, Lisa is joined by Jason Vallee, VP of Patient Experience at Cheshire Medical Center, Dartmouth-Hitchcock In this episode: A single definition of the patient experience. Mapping the patient journey from the patient’s perspective. The JUSST model – Justice, Understanding, Security, Self-Esteem, Trust. Press Ganey patient experience rankings and their potentially serious impact on your hospital. Sympathy versus empathy; understanding the difference and why it...

Duration:00:27:26

O.R. Optimization Process Improvement for Implant Management with Jim Ferch| Ep.32

2/4/2022
In this episode, Lisa is joined by Jim Ferch, founder and CEO of Simplify OR, to discuss streamlining OR processes, bill only management and the high cost of implants. In this episode: Jim’s background in lean/supply chain and healthcare. Simplify OR’s automated implant documentation and streamlined revenue processes. The hospital silos that lead to 23 touch points in a manual process for each implant case. Why the OR offers hospital CFOs the greatest cost savings opportunities in...

Duration:00:26:36

JOGO Health Virtual Treatments | Ep.31

1/28/2022
In this episode, Lisa is joined by Siva Nadarajah, the co-founder and President of JOGO Health to discuss the benefits of JOGO’s AI driven app and wearable sensors for patients with a variety of health conditions In this episode: Breakthrough therapeutics for chronic pain, stroke, urinary, incontinence built on a clinical proven science of neuroplasticity. Origins of JOGO and background of Siva Nadarajah. Patients receiving JOGO treatment show better health outcomes than...

Duration:00:23:18

It's Nobody's Money with Drew Lerman | Ep.30

1/21/2022
In Episode 30 of The Healthcare Leadership Experience, Lisa is joined by Drew Lerman, Director of Finance at Southwestern Vermont Healthcare, to discuss challenges in healthcare finance and his upcoming book "It's Nobody's Money.’’ Drew comments: ‘’…the challenges I see are accounts receivable, hiring, getting people through the door and planning on living on Medicare. …you have to be a profitable organization assuming that you're only going to be paid the Medicare rates.’’ This episode...

Duration:00:27:22

2022 Healthcare Predictions | Ep.29

1/13/2022
In Episode 29 of The Healthcare Leadership Experience, Lisa is joined by Lisa Larter from The Lisa Larter Group to discuss predictions for healthcare in 2022. As Lisa observes: ‘’ ..the protection is going to be around measuring and monitoring, capturing opportunities in real-time. No longer looking back and saying, "Oh, wow, we missed that opportunity 12 months ago…and we've had this year of overspending.. we need to do things in real-time.. that has to be a must.’’ This episode...

Duration:00:25:43

Trends in Healthcare | Ep.28

12/23/2021
In Episode 28 of The Healthcare Leadership Experience, Lisa is joined by Lisa Larter from The Lisa Larter Group to discuss current trends in healthcare. As Lisa observes: ‘’…in purchased services the …whole approach has been, how do we place purchased services in a box? Well, I'm here to tell you it's not easy,…because…. all your spend is on your invoices.’’ This episode is sponsored by VIE Healthcare Consulting® which has proudly helped hospitals save $772 million since 1999. In...

Duration:00:25:00

Why Your Hospital Needs a Podcast | Ep.27

12/16/2021
In Episode 27 of The Healthcare Leadership Experience, Lisa is joined by Lisa Larter from The Lisa Larter Group to discuss the benefits of your hospital launching a podcast. As Lisa observes: ‘’Podcasts are a phenomenal way for hospitals to share their message, to become educational, to have their physicians talk about their expertise or new innovations or just to get to know them.’’ This episode is sponsored by VIE Healthcare Consulting® which has proudly helped hospitals save...

Duration:00:35:24

Healthcare Supply Chain | Ep.26

12/9/2021
In Episode 26 of The Healthcare Leadership Experience, Lisa is joined by Bryan Covert from VIE Healthcare to discuss hospital supply chain and predicted trends for 2022. As Bryan comments: ‘’Now more than ever, supply chain …needs executive support to be successful. And executives need to be paying attention and supporting supply chains so that they can work throughout the organization.’’ This episode is sponsored by VIE Healthcare Consulting® which has proudly helped hospitals save...

Duration:00:21:11

Prioritizing Purchased Services | Ep.25

12/2/2021
In Episode 25 of The Healthcare Leadership Experience, Lisa is joined by Rich Dormer from VIE Healthcare to discuss why prioritizing purchased services is essential for every hospital. As Lisa comments: ‘’If you think about… inflation … hospitals need to be proactively prioritizing purchased services…because you're going to see the impact of inflation on purchased services spend.’’ This episode is sponsored by VIE Healthcare Consulting® which has proudly helped hospitals save $772...

Duration:00:25:07