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The Nudgecast

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The Official Nudge Podcast Get behind the scenes access to some of the most entertaining and innovative conversations at Nudge with the company's Co-founder, Phil Beene. Be a fly on the wall as Phil explores big ideas, Nudge's own solutions, and best practices with his Co-founders, innovation team, and thought leader friends. How can we use the tools of the digital age to maximize our impact on population health? On the health of our clients or patients in particular? How can we use these new tools to build better business models? Launch more effective and scalable programs? Maximize the efficiency and the effectiveness of care? Join the team as we uncover the lessons that will empower us as health professionals and industry leaders to change the health of more people for the better.

The Official Nudge Podcast Get behind the scenes access to some of the most entertaining and innovative conversations at Nudge with the company's Co-founder, Phil Beene. Be a fly on the wall as Phil explores big ideas, Nudge's own solutions, and best practices with his Co-founders, innovation team, and thought leader friends. How can we use the tools of the digital age to maximize our impact on population health? On the health of our clients or patients in particular? How can we use these new tools to build better business models? Launch more effective and scalable programs? Maximize the efficiency and the effectiveness of care? Join the team as we uncover the lessons that will empower us as health professionals and industry leaders to change the health of more people for the better.
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Location:

Richmond, VA

Description:

The Official Nudge Podcast Get behind the scenes access to some of the most entertaining and innovative conversations at Nudge with the company's Co-founder, Phil Beene. Be a fly on the wall as Phil explores big ideas, Nudge's own solutions, and best practices with his Co-founders, innovation team, and thought leader friends. How can we use the tools of the digital age to maximize our impact on population health? On the health of our clients or patients in particular? How can we use these new tools to build better business models? Launch more effective and scalable programs? Maximize the efficiency and the effectiveness of care? Join the team as we uncover the lessons that will empower us as health professionals and industry leaders to change the health of more people for the better.

Twitter:

@NudgeCoach

Language:

English

Contact:

423.521.1969


Episodes

11 Reasons Why Patient Engagement Fails

9/15/2018
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Dan Hoemke, Chief Business Officer at BaseHealth and Healthcare Advisor to Nudge drops by to discuss why patient engagement efforts fail, including the silos between each of the solutions that contribute to patient engagement efforts (9:30), our misplaced confidence in the completeness of technologies to solve problems (11:25), the need to focus our limited resources on engaging the right people in our programs (12:50), the tendency to focus on engagement before outreach (15:02),...

Duration:00:33:09

Measuring Success In Health Management Teams

9/6/2018
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Dr. Steve Feyrer-Melk and Matt Essex join Phil Beene for part 2 of a conversation diving into the problems with how health management teams are measuring performance and success (2:18), the language that must be used in initial outreach communications to earn the member's trust (7:45), whether the outreach should "start with why" or when you should try to drill down to that personal "why" with a new member (11:30), and practical suggestions for better ways to measure success across your...

Duration:00:23:01

Can Incentives Increase Member Engagement?

8/20/2018
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Dr. Steve Feyrer-Melk and Matt Essex join Phil Beene to talk about the science of where motivation comes from and the factors that influence readiness for change (1:46), the effect financial incentives have on motivation and how they can torpedo long term engagement (6:09), how a trusting relationship with a health professional impacts changes the engagement calculus (9:39), and how managers of population health management programs can misalign incentives from the top down by using the...

Duration:00:19:03

Initial Outreach Tactics Cheat Sheet

6/19/2018
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This episode includes the 3 key communications principles we apply to everything and a smorgasbord of best practices for phone, direct mail, and email outreach. Fresh on the heels of last week’s outreach webinar, I used episode 10 of The Nudgecast to review some of the most practical, applicable and actionable takeaways for highly effective outreach and enrollment that prioritize engagement first, including... Empathy “Experience it through the eyes of the...

Duration:00:43:57

Think Like A Marketer To Optimize Member Enrollment

6/12/2018
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In this episode we look at population health management like a marketer to help you identify opportunities to optimize the process from member outreach to lasting engagement. For episode 9 of The Nudgecast I sat down for 20 good minutes with my esteemed colleague, Nudge Co-Founder and CEO Mac Gambill to take a look at population health management outreach and engagement through a marketing and managerial lens. We take you on a talking tour of… member outreach and enrollmentWe make...

Duration:00:23:37

Talking Engagement Focused Member Outreach

6/5/2018
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Listen in as Phil welcomes back in “the professors,” Dr. Steve Feyrer-Melk and Matt Essex to talk through the many pitfalls of the traditional outreach and enrollment models in health management programs. For episode 8 of The Nudgecast I invited back in our trusted advisors Dr. Steve Feyrer-Melk and Matt Essex to help us navigate through the many pitfalls that we’ve identified within traditional approaches to member outreach and enrollment for population health management. Dr. Steve, Matt...

Duration:00:45:38

Talking Member Engagement In Medicare Advantage Populations

5/15/2018
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For episode 7 of The Nudgecast I invited Dan Hoemke, advisor to Nudge and Chief Business Officer of leading predictive analytics company Base Health, back in to dive into the impact effective member engagement can have on both quality of care and increasing revenue from CMS for organizations managing a Medicare Advantage population. Dan and I discuss... Read more in this article from Dan on the power of effective engagement in Medicare Advantage population health management. To learn...

Duration:00:20:00

Readiness For Engagement

4/23/2018
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For Episode 6 of Nudgecast I am once again sitting down with our Academy team, “The Professors” as I’ve started calling them, Dr. Steve Feyrer-Melk and Matt Essex to dive into the role of behavioral science in healthcare. In this episode we talk about: By communicating only for individuals in the “Action” phase of readiness for change, the healthcare system and population health management initiatives are failing to connect with over 80% of consumers. Dr. Steve and Matt discuss the...

Duration:00:43:50

The Art of Masterful Onboarding

4/7/2018
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For Episode 5 of The Nudgecast I share several clips from the first part of our most recent webinar, where Nudge CEO Mac Gambill talked through the key facets and often missed secrets to creating a highly effective onboarding strategy for any wellness, population health management or remote coaching initiative. You will hear Mac discuss Why is the onboarding workflow such an important place to invest time and effort? In our experience, haphazard planning and execution of key aspects of...

Duration:00:29:35

The "Holy Grail" of Population Health

3/31/2018
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For Episode 4 of Nudgecast I had the pleasure of picking the brain of a life-long disruptor and veteran of the healthcare C-Suite Dan Hoemke to discuss his career-long passion for solving the population health management puzzle, the history of PHM and engagement efforts, and what he thinks is needed to finally create a sustainable engagement strategy that’s both effective and efficient. What is the role of engagement in healthcare and population health management? How long has the idea of...

Duration:00:33:03

Designing For Engagement

3/24/2018
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Your engagement strategy is one thing, but what’s your product’s role in driving engagement? For Episode 3 of The Nudgecast I sit down with one of my closest confidants and Product Designer at Nudge, Russ Campbell to discuss how the role of product design principles in empowering health engagement efforts. Russ and I talk through the Nudge’s five design principles and how he uses them to filter through the key product design decisions that impact your team’s ability to engage members...

Duration:00:51:43

Developing A Remote Coaching Business Model

3/16/2018
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Remote coaching has its advantages, but what's the best way to develop a business model to make the most of it? For episode 2 of the The Nudgecast (The Official Nudge Podcast), I called up two key Nudge insiders, Matt Essex and Dr. Steve Feyrer-Melk to talk about their new online course that focuses on something important to all of us... how you can create a profitable remote health coaching business model. Dive into a great conversation, breaking down how to create and develop a...

Duration:00:36:30

Introducing The Nudgecast

3/12/2018
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The Nudgecast puts you in the room with Nudge team members and industry thought leaders as we tackle the biggest problems in population health management. If you've been following the Scale Well Podcast, don't worry, you're in the right place. This is the first official episode of The Nudgecast, so I naturally had a few checklist items to cover. For example... For all the changes, I can say with confidence that if you liked Scale Well, then you will LOVE The Nudgecast. We debated whether...

Duration:00:15:44

Ep 27. Why We Built A Mobile Coaching App

12/11/2017
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Why was it so important to build a coaching app? Coach Messenger makes on-the-go client engagement easy... [0:25] - A full-time hire to lead the coaching app development charge, 6-months of dedicated development and testing across the team, ongoing updates and support going forward… and it was all worth it if we can make building engagement with clients easier for practitioners. [1:41] - A few little-known tidbits about the Nudge Founders, and how Mac and I became a bit obsessed with the...

Duration:00:17:26

Ep 26. Nudge's Mac Gambill On Digital Communication For Client Engagement

11/7/2017
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Mac Gambill knows a thing or two about how to communicate with your clients for better engagement. - This week, my #1 Nudge compatriot Mac Gambill and I took a quick break from running the company to deep dive on one of our favorite topics: digital communication for client engagement. Engagement is our raison d'être at Nudge, and digital communications are the center of our sweet spot, so if you’re ready to learn the secrets of effective digital communications with your clients then you’re...

Duration:00:26:44

Ep 25. How their member experience drives engagement

10/25/2017
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This week Josh Cherry, former US Marine and CEO/Founder of Delta Life Fitness, joins us to discuss the importance of nailing your target member persona, creating a memorable client experience, the power of extending your member experience beyond the facility, and how a great member experience can drive fun, community and engagement for you 24/7/375. [1:51] How Josh’s background in the US Marine Corp as a PTI, physical training instructor, inspired his passion for overall wellness. [3:03]...

Duration:00:19:13

Ep 24. How to grow a coaching business with free content

9/30/2017
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Kathleen LeGrys, the creator of Health Coach Solutions and co-host of The Business of Wellness podcast talks about how to use free content in attracting, growing, and engaging your audience. [2:10] An overview of Kathleen's beginnings as a health coach and the many lessons she learned about how to start a coaching business - [5:38] Why should someone put in the time and effort to create content? Why isn't giving away content for free undervaluing your time and expertise? - [8:05] How free...

Duration:00:32:36

Ep 23. Nudge healthcare! How to fix healthcare's inefficient engagement model

9/17/2017
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This episode is part 1 of our "Nudge Healthcare" series taking you behind the scenes at Nudge as we discuss solutions to improve patient engagement, and deliver more efficient healthcare and a better patient experience. This week, Nudge President Phil Beene is joined by Dr Steve Feyrer-Melk, Director of Lifestyle Medicine for Optimal Heart Attack and Stroke Prevention Center and Chief Science Officer at Nudge, and Matt Essex, Founder of ActiveRX AZ and VitalityHealth, and Strategic Advisor...

Duration:00:38:12

Ep 22. How to be a better CEO for your practice

9/10/2017
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In this episode, we talk with Dr. Peter Camiolo, co-founder and CEO, and Dr. David Touhill, VP of Marketing and Technology for ChiroCEO, a firm dedicated to helping chiropractors get out of the "slavery" of their current practice and take over as CEO of their own businesses. Drs. Camiolo and Touhill have plenty to share on how their own vision came to life, and share valuable advice on transitioning to a membership-based model, seeing your business as a franchise, and the transformative...

Duration:00:43:28

Ep 21. How to transform yourself from overworked practitioner into thriving health entrepreneur

9/2/2017
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Dr. Charlie Webb, founder of Freedom Practice Coaching and Imagine Wellness Center, joins us this week to discuss how his San Antonio, TX-based practice is disrupting the traditional healthcare practice model by partnering with practitioners to train them to succeed with a non-insurance based, proactive wellness model. Dr. Webb has a lot to share on seeing your practice as a business, and how having that philosophy front and center gives you incredible advantages over your mainstream...

Duration:00:43:40