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The Retail Rebels

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The Retail Rebels is a weekly podcast unpacking the latest trends and strategies in retail. Each week will cover a different topic about the retail industry’s future and the impact of staying stagnant in the old ways.

The Retail Rebels is a weekly podcast unpacking the latest trends and strategies in retail. Each week will cover a different topic about the retail industry’s future and the impact of staying stagnant in the old ways.
More Information

Location:

United Kingdom

Description:

The Retail Rebels is a weekly podcast unpacking the latest trends and strategies in retail. Each week will cover a different topic about the retail industry’s future and the impact of staying stagnant in the old ways.

Language:

English

Contact:

07380127840


Episodes

E7 The Retailer Spotlight : Jonny Haskins tells us about his journey from building beds in his garage to shipping overseas.

10/17/2019
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In episode 7 of The Retail Rebels, Finlay chats with Jonny Haskins the Co-Founder of Get Laid Beds We learn about the key decisions made and how the famous name came to be. Quick Preview: You can connect with Jonny on Twitter at @getlaidbeds Leave us a 5 star review! Want us to cover a topic? We’d love to hear from you. Email us directly at finlay.mure@omnicx.com or find us on social media. Instagram @RetailRebelsPodcast Twitter @RetailRebelsPod The Retail Rebels is a weekly podcast...

Duration:00:23:58

E5 The dark side to selling on Amazon, retail survival tips and empathy based retail with Scott Rafer - Retail Investor and Advisor

9/19/2019
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In episode 5 of The Retail Rebels, Ben chats with Scott Rafer, a Silicon Valley alumni and active technology investor and startup advisor. They cover the broad landscape of retail in the shadow of the giants; Amazon and Alibaba. Scott tells us how brands are playing with fire when it comes to using Amazon as a sales channel. We discuss the Achilles heel of Amazon and how independent retailers can win on getting intimate with their customers. Plus much more. Quick Preview: You can connect...

Duration:00:41:09

E4 Why your address has nothing to do with getting your parcels delivered. A retailers guide with Paul Yewman of PostTag

9/5/2019
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In Episode 4 of the Retail Rebels. Ben catches up with Paul Yewman the CEO of PostTag, a last mile specialist company with one mission in mind 'making addresses accurate'. Did you know 45% of addresses in the UK are a football field away from where they actually are? In this episode Ben & Paul discuss: You can find more on PostTag and Paul Yewman on https://posttag.com or on Twitter @MrYewman and @PostTagStories Leave us a 5 star review! Want us to cover a topic? We’d love to hear from...

Duration:00:35:48

E3 How email marketing can play a pivotal role in your retail business - and it's not what you might think..., with Suz Chaplin of escbconnect

8/16/2019
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In Episode 3 of the Retail Rebels. Ben catches up with Suz Chaplin the founder of esbconnect an email marketing platform. In this episode Ben & Suz talks through: You can find more about Suz and her business esbconnect on http://www.esbconnect.com/ or connect with them on Twitter @esbconnect Leave us a 5 star review! Want us to cover a topic? We’d love to hear from you. Email us directly at sukie.thomson@omnicx.com or find us on social...

Duration:00:24:23

E2 In-store Experience - Is 2020 The Renaissance of Brick & Mortar Retail?

7/31/2019
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In episode 2 of the Retail Rebels Ben and Sukie discuss the role of in-store as part of an overall great CX. We all know the importance of online e-commerce and how personalisation and tailored experiences are key. However when it comes to in-store we often neglect and forget how important it is in the overall customer experience and how it's one of the best ways to drive customer loyalty and retention. Quick Preview: Leave us a 5 star review! Want us to cover a topic? We’d love to hear...

Duration:00:27:07

Bonus +1 Customer Experience

7/26/2019
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This is a bonus episode following on from Ben and Sukie's first episode on Customer Experience. Ben talks through how last mile is often overlooked as part of the overall retail experience. The episode will leave you questioning your own delivery experience. How quickly can you get your product to your customers? How easy is it to get your products to your customers? How easy is it to return your products?

Duration:00:03:14

E1 The importance of having CX as your businesses top priority

7/8/2019
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In episode 1 of the Retail Rebels Ben and Sukie discuss the importance of having a CX as your businesses top priority. We all think we know we're doing a great job at customer experience, but how much do you really know about your customer? Did you know that 63% of consumers would give up personal data for more personalised product recommendations or offers? With customers screaming for personalisation, Ben & Sukie talk about the outcomes of great customer experience, and some tips on how...

Duration:00:16:47