The Workforce Management Podcast

Are you ready to dive into the world of AI and workforce management? Then join us for this episode, where we explore the crucial role of data engineering and why it's so essential for WFM and AI. Our guest expert, Ed Hogg Managing Director of our sister company SolvedBy.Ai, explains what data engineering is and how it differs from data science. We delve into the importance of platform-wide AI solutions and bespoke customer AI and why data engineering is so crucial for workforce management systems that use AI. We also discuss the tasks that data engineering can do for workforce management software, such as ensuring data is in the correct format and creating a fully automated process to make sure all data needed to train an AI is in the right place. So, tune in and join us for a thrilling conversation on the importance of data engineering in AI and workforce management. Don't miss out on the chance to learn from our expert guest and discover the key factors that can help your business thrive. And if you want to dive deeper, head over to our blog post. Read the full blog here: https://solvedby.ai/blog/consulting/why-is-data-engineering-important-for-wfm-and-ai/ The Workforce Management Podcast is delivered to you by ShopWorks Workforce Solutions, provider of cloud-based Workforce Management Software, Time and Attendance Software, Employee Scheduling Software and Labour Demand Forecasting for the modern workforce manager.

In this episode, we dive into the exciting world of AI and explore how it can if someone will resign using WFM. Our guest, Ed Hogg, Managing Director of our sister company SolvedBy.Ai, walks us through the ins and outs of using Ai. Ed and Ian talk us through how you can use AI and WFM data to improve employee retention. They also discuss the intricate details of what data sets in a workforce management platform make it ideal for estimating if someone is about to leave. They then walk us through the benefits can an AI tool using WFM data bring to retention. So, tune in and join us for a thrilling conversation on how Ai can boost staff retention! Don't miss out on the chance to learn from our expert guest and discover the key factors that can help your business thrive. And if you want to dive deeper, head over to our blog post. Read the full blog here: https://solvedby.ai/blog/employee-retention/how-an-ai-can-predict-if-someone-is-going-to-resign-using-wfm-data/ The Workforce Management Podcast is delivered to you by ShopWorks Workforce Solutions, provider of cloud-based Workforce Management Software, Time and Attendance Software, Employee Scheduling Software and Labour Demand Forecasting for the modern workforce manager.

In this episode, we're joined by the fantastic Ian Hogg, CEO and Co-Founder of ShopWorks, to talk about the ins and outs of labour demand forecasting. We'll be exploring why it's so essential, how it works, and why organizations of all types need to be taking notice. If you've ever heard the phrase "demand curve" and wondered what it meant, or if you're struggling to figure out how often to run a labour demand forecast, then you won't want to miss this episode. Ian shares his expert insights on everything from creating a demand curve to converting your forecast into actionable insights. So if you're ready to supercharge your workforce management and planning, be sure to tune in! And don't forget to check out our blog post based on this episode for even more information: https://www.theshopworks.com/blog/labour-demand-forecasting/what-is-labour-demand-forecasting/ The Workforce Management Podcast is delivered to you by ShopWorks Workforce Solutions, provider of cloud-based Workforce Management Software, Time and Attendance Software, Employee Scheduling Software and Labour Demand Forecasting for the modern workforce manager.

Are you curious about how AI-based forecasting can transform the way you manage your workforce? In this episode, we dive into the exciting world of AI and explore how it can help you make smarter decisions when it comes to forecasting. Our guest, Ed Hogg, Managing Director of our sister company SolvedBy.Ai, walks us through the ins and outs of AI-based forecasting. We start by exploring what AI-based forecasting is and why businesses are turning to it. Then, we examine the different types of forecasting needed for workforce management software and the benefits of using AI over traditional methods. If you're looking to gain a competitive edge in your workforce management strategy, you won't want to miss this informative episode. Listen to it now! Read the full blog here: https://solvedby.ai/blog/forecasting/what-is-ai-based-forecasting/ The Workforce Management Podcast is delivered to you by ShopWorks Workforce Solutions, provider of cloud-based Workforce Management Software, Time and Attendance Software, Employee Scheduling Software and Labour Demand Forecasting for the modern workforce manager.

Do you find it tedious and time-consuming to manually create your team's work rota? Are you looking for a way to streamline the scheduling process and ensure fairness? Look no further than the power of AI technology. In this episode, we'll explore the world of auto-scheduling and how works. Our guest expert Ed Hogg, Managing Director of our sister company SolvedBy.Ai, breaks down the steps involved in scheduling a rota and explains how auto-scheduling differs from Workforce Management (WFM). But that's just the beginning. We'll answer your burning questions, like where the auto-scheduling tool gets its data and whether a perfect rota is possible (spoiler alert: it is!). We explore the various factors an AI considers when building a rota, from staff preferences to business rules to minimum staff levels. With real-world examples, we'll demonstrate how AI technology can simplify your team's scheduling process and create an optimal rota that takes into account all the necessary factors. Whether you're a business owner or a manager, this episode is a must-listen. Don't miss out on the chance to learn how AI can improve efficiency, save you time, and create a fair and balanced schedule for your team. Tune in now! Read the full blog here : https://solvedby.ai/blog/scheduling/what-factors-does-an-ai-take-into-account-when-auto-scheduling-a-rota/ The Workforce Management Podcast is delivered to you by ShopWorks Workforce Solutions, provider of cloud-based Workforce Management Software, Time and Attendance Software, Employee Scheduling Software and Labour Demand Forecasting for the modern workforce manager.

Are you curious about the intersection of AI and workforce management? Join us for this episode to explore how AI and WFM work together to optimise business operations and achieve better results. Our expert, Ed Hogg, Managing Director of our sister company SolvedBy.Ai, explains the relationship between AI and a WFM platform, and the role each plays in ensuring the "right people, right place, right time" in the workforce. We delve into the three big use cases for AI in WFM and explore the benefits of each. But that's not all. We also discuss seven other great use cases for AI in workforce management, including improving scheduling accuracy, reducing absenteeism, and analyzing employee sentiment. Our expert shares real-world examples of how businesses have successfully implemented AI in their workforce management systems, and the results they achieved. So, whether you're a business owner looking to optimize your operations or an AI enthusiast wanting to learn more about the practical applications of AI, this episode has something for you. Tune in to discover how AI and WFM can work together to transform the way you manage your workforce. And if you want to dive deeper, head over to The ShopWorks blog section for more insights on AI and workforce management. Read the full blog here: https://www.theshopworks.com/blog/workforce-management/how-ai-and-workforce-management-work-together/ The Workforce Management Podcast is delivered to you by ShopWorks Workforce Solutions, provider of cloud-based Workforce Management Software, Time and Attendance Software, Employee Scheduling Software and Labour Demand Forecasting for the modern workforce manager.

Podcasting enthusiasts, get ready to take notes! In this episode, we dive into the critical topic of team engagement in your new workforce management software implementation. Joining us today is Ben Nakimovitch, Customer Success Manager at Shopworks, who will provide us with some insightful tips on how to ensure your teams engage with your new WFM software. We kick off the discussion by exploring why engagement is essential to get a good ROI. Ben then shares some common challenges to achieving engagement and highlights the importance of change management in WFM implementation. But that's not all! Ben also explains why KPIs in the pilot may not translate into the wider rollout and what help you can expect from your WFM vendor. Finally, Ben shares his top tips for engaging your staff, so be sure to tune in and take notes! If you're serious about getting the most out of your new WFM software, then this episode is a must-listen. So grab your headphones, hit that play button, and let's dive into the exciting world of workforce management! Don't forget to check out our blog post: https://www.theshopworks.com/blog/workforce-management/how-to-ensure-your-teams-engage-with-your-new-workforce-management-software/ The Workforce Management Podcast is delivered to you by ShopWorks Workforce Solutions, provider of cloud-based Workforce Management Software, Time and Attendance Software, Employee Scheduling Software and Labour Demand Forecasting for the modern workforce manager.

Welcome to our latest podcast episode where we delve deep into the world of workforce management software. Today we are joined by Mike Hennessy, our Operations Director, who will share his expertise on the 10 biggest issues when implementing WFM software and how to tackle them. Have you ever wondered what change management is when it comes to a WFM implementation? Mike explains everything you need to know and how it can impact your business. We also tackle the top 10 issues that arise when implementing WFM software. From poor communication to lack of user adoption, we've got you covered. If you're in the process of implementing a WFM software or planning to do so in the near future, this episode is a must-listen. Tune in to gain valuable insights and learn how to tackle these common issues head-on. Check out the blog post at: https://www.theshopworks.com/blog/workforce-management/the-10-biggest-issues-when-implementing-wfm-software/ The Workforce Management Podcast is delivered to you by ShopWorks Workforce Solutions, provider of cloud-based Workforce Management Software, Time and Attendance Software, Employee Scheduling Software and Labour Demand Forecasting for the modern workforce manager.

Are you considering a workforce management software implementation? Before you dive in headfirst, it's important to understand the benefits of conducting a pilot. In this episode, we chat with Jake Bates, our resident WFM consultant, about why you need to do a workforce management software pilot. Jake breaks down the difference between a free trial and a pilot, and outlines the stages of a paid pilot and why it's a chargeable service. We also discuss the importance of reducing risk during a workforce management implementation, and how a pilot can help your company achieve this. You'll learn about the main reason for conducting a pilot and what happens if it's unsuccessful. Whether you're new to workforce management software or a seasoned pro, this episode has something for everyone. Tune in to learn why a pilot is a crucial step in the implementation process and how it can help you reduce risk and achieve success. To learn more about workforce management software pilots and their benefits, check out our blog post at https://www.theshopworks.com/blog/workforce-management/why-do-you-need-to-do-a-workforce-management-software-pilot/ The Workforce Management Podcast is delivered to you by ShopWorks Workforce Solutions, provider of cloud-based Workforce Management Software, Time and Attendance Software, Employee Scheduling Software and Labour Demand Forecasting for the modern workforce manager.

Ready to take your organisation's workforce management to the next level? It's time to build a solid business case for a new implementation. In this episode, we chat with Ian Hogg, CEO & Co-Founder of The ShopWorks, about how to create a compelling business case for a new workforce management software implementation. Ian shares his tips and insights into the key steps that go into crafting a successful business case that will win over even the toughest stakeholders. We dive into the current issues your organisation is facing and explore how the proposed solution can address those issues. And of course, we discuss the all-important financials: what numbers need to go into a business case to make it a convincing argument for investment? Whether you're a workforce management pro or new to the game, this episode has something for everyone. Tune in to learn more about building a winning business case and take the first step towards a more streamlined and efficient workforce management process. To learn even more about building a business case for a new workforce management software implementation, check out our blog post at https://www.theshopworks.com/blog/workforce-management/how-to-build-a-business-case-for-a-new-workforce-management-software/ The Workforce Management Podcast is delivered to you by ShopWorks Workforce Solutions, provider of cloud-based Workforce Management Software, Time and Attendance Software, Employee Scheduling Software and Labour Demand Forecasting for the modern workforce manager.

Are you struggling to keep up with all the compliance regulations and requirements that impact your business? Don't worry, you're not alone. But did you know that Workforce Management (WFM) software can help you stay compliant and avoid costly penalties? In this episode, we sit down with Ian Hogg, CEO & Co-Founder of The ShopWorks, to explore how WFM software can be a game-changer when it comes to managing compliance issues. Ian shares his insights into the regulations that WFM software can help you comply with, including the Working Time Directive and Leave Accruals. And he even walks us through some examples of how WFM systems can help you stay on the right side of the regulations. But that's not all. Ian also discusses other ways you can stay compliant, and he highlights the risks associated with failing to do so. Trust us, you won't want to miss this important discussion. So if you're interested in learning how WFM software can help you tackle compliance issues head-on, be sure to tune in to this episode. Don't forget to check out our blog post "How does Workforce Management software help with compliance?" for even more information at https://www.theshopworks.com/blog/workforce-management/how-does-workforce-management-software-help-with-compliance/ The Workforce Management Podcast is delivered to you by ShopWorks Workforce Solutions, provider of cloud-based Workforce Management Software, Time and Attendance Software, Employee Scheduling Software and Labour Demand Forecasting for the modern workforce manager.

Have you been wondering how much it costs to implement Workforce Management (WFM) software for your business? In this episode, we talk to Jake Bates, a WFM consultant with years of experience helping companies optimize their workforce operations. Jake answers some of the most pressing questions about WFM software costs, including whether you can get it for free and what's included in software license fees. He also covers implementation fees, training costs, and whether you have to pay for a pilot or trial period. If you're considering WFM software for your business, you won't want to miss this episode. Tune in to learn how much it costs to integrate WFM software, what it costs to have Time and Attendance clocks with your WFM software, and more. To learn more about the topic, check out our blog post "How much does Workforce Management software cost?" by visiting https://www.theshopworks.com/blog/workforce-management/how-much-does-workforce-management-software-cost/ The Workforce Management Podcast is delivered to you by ShopWorks Workforce Solutions, provider of cloud-based Workforce Management Software, Time and Attendance Software, Employee Scheduling Software and Labour Demand Forecasting for the modern workforce manager.

Are you still using outdated timekeeping methods that are slowing down your business? In this episode, we're joined by Lee Bowden, CRO and Co-Founder of Shopworks, as we dive into the exciting world of time and attendance. From biometric readers to mobile apps with GPS tracking. Lee shares his insights on the different types of time and attendance, including the pros and cons of each method. You'll discover how biometric readers can prevent time theft, how mobile apps can simplify scheduling, and how NFC card readers can make clocking in and out a breeze. Whether you're a business owner, HR professional, or simply curious about the latest technology in the field, this episode is a must-listen. Join us as we learn about the innovative businesses can transform their timekeeping systems for the better. Make sure to check out the blog article linked in the show notes to learn more and stay ahead of the curve. Blog article: https://www.theshopworks.com/blog/time-and-attendance/what-are-the-different-types-of-time-and-attendance/ The Workforce Management Podcast is delivered to you by ShopWorks Workforce Solutions, provider of cloud-based Workforce Management Software, Time and Attendance Software, Employee Scheduling Software and Labour Demand Forecasting for the modern workforce manager.

Welcome to the Worktech Group podcast, where we discuss the latest trends in workforce management. Today's topic is "Why Time and Attendance Software is Essential for Your Business". Our guest speaker is Jake Bates, a consultant at the Worktech Group with extensive experience in time and attendance management. In this episode, we'll discuss the importance of time and attendance software, the benefits it offers, and whether it's better to use a standalone tool or buy it as part of a workforce management system. We'll also dive into the cost savings associated with implementing a time and attendance system. Next, we'll explore the different types of time and attendance tools available in the market and whether it's more beneficial to use a standalone tool or a part of a workforce management system. Jake will share his insights into the pros and cons of each approach. Moving on, we'll discuss the benefits of using time and attendance software for your business. Jake will delve into the details of how it can help you streamline your processes, reduce errors, and ensure compliance with labour laws. Finally, we'll talk about the cost savings associated with implementing a time and attendance system. Jake will explain how investing in a time and attendance tool can lead to significant savings for your business in the long run. So, whether you're a small business owner or a large corporation, join us to learn how time and attendance software can benefit your business and why it's an essential tool in today's world of workforce management. Tune in now or read the full blog post for more indepth view : https://www.theshopworks.com/blog/time-and-attendance/why-do-i-need-time-and-attendance-software/ The Workforce Management Podcast is delivered to you by ShopWorks Workforce Solutions, provider of cloud-based Workforce Management Software, Time and Attendance Software, Employee Scheduling Software and Labour Demand Forecasting for the modern workforce manager.

In this episode, we're going to dive into the world of workforce management software and find out what tools you need to operate a workforce management system. Joining us today is Ben Nakimovitch, Customer Success Manager at Shopworks. Ben is going to help us break down the key tools you need to be aware of when choosing a workforce management software. He will be discussing everything from forecasting to time and attendance management, to payroll export and compliance. Ben will explain what each tool does and why it's important for your organisation. We will also talk about why compliance is critical for employers and the risks associated with not having a built-in compliance tool in your WFM software. So if you're wondering whether you can pick and choose the tools you need or if most WFM software comes with them as standard, we'll answer that too! So sit back, relax and get ready to learn about the essential tools you need to operate a workforce management system! Tune in now or read the full blog post for more in-depth view : https://www.theshopworks.com/blog/workforce-management/what-is-workforce-management-software/ The Workforce Management Podcast is delivered to you by ShopWorks Workforce Solutions, provider of cloud-based Workforce Management Software, Time and Attendance Software, Employee Scheduling Software and Labour Demand Forecasting for the modern workforce manager.

In this episode, we delve into the inner workings of workforce management software and explore the regular tasks that are required to keep it running smoothly. We're joined by a WFM expert, Ben Nakimovitch, Customer Success Manager, who answers our burning questions about what's involved in operating such a system. He takes us through the essential tasks needed to operate a WFM system, the stakeholders we need to consider and what users need to do to keep it going. We dive deeper into how long these tasks take and who is involved in the process. We ask Ben to walk us through an example of a typical WFM task to give us a better understanding of the process, shedding light on what's involved in some of the more complex tasks, and how they're accomplished. Finally, we touch on the support aspect of WFM software and ask if it's standard practice to get assistance from the vendor for tasks that users can't do themselves. Whether you're new to workforce management software or a seasoned user, this episode provides valuable insights into the regular tasks involved in keeping a WFM system running smoothly. Tune in now or read the full blog post for more in-depth view : https://www.theshopworks.com/blog/workforce-management/how-does-workforce-management-software-work/ The Workforce Management Podcast is delivered to you by ShopWorks Workforce Solutions, provider of cloud-based Workforce Management Software, Time and Attendance Software, Employee Scheduling Software and Labour Demand Forecasting for the modern workforce manager.

If you're looking to manage your workforce more efficiently, then you might want to consider using Workforce Management software. But with so many different types available, how do you know which one is right for you? In this podcast episode, we ask our guest, Lee Bowden, CRO and Co-Founder here at ShopWork, precisely what types of WFM software are there. Lee takes us through the different types of WFM software available and their focus areas. So whether you are running a call centre and need to forecast call volumes or have hourly paid and shift workers in a dedicated venue, we discuss the ins and outs that cater for a wide range of different working practices. So, stuck on how WFM software can optimise your working practices, or feel like you’re missing out on what software can optimise your business practices? Tune in now or read the full blog post for more in-depth view : https://www.theshopworks.com/blog/workforce-management/what-are-the-types-of-workforce-management-software/ The Workforce Management Podcast is delivered to you by ShopWorks Workforce Solutions, provider of cloud-based Workforce Management Software, Time and Attendance Software, Employee Scheduling Software and Labour Demand Forecasting for the modern workforce manager.

In this episode, Lee Bowden, CRO & Co-founder of ShopWorks, is joined by Mike Hennessy, Operations Director, to discuss how workforce management software works and how it can benefit your business. They cover why you would need workforce management software and explain how it helps businesses make data-driven decisions for better business outcomes. Diving into the ways that modern SAAS WFM systems make ongoing operations easier. But, of course, there can be problems with workforce management software, and Lee and Mike don't shy away from discussing these while offering their expert solutions to these issues. So, if you want to learn more about workforce management software and how it can benefit your business, be sure to listen to this episode! And for even more information, check out the full article : https://www.theshopworks.com/blog/workforce-management/how-does-workforce-management-software-work/ The Workforce Management Podcast is delivered to you by ShopWorks Workforce Solutions, provider of cloud-based Workforce Management Software, Time and Attendance Software, Employee Scheduling Software and Labour Demand Forecasting for the modern workforce manager.

Are you curious about workforce management software and how it can benefit your organisation? In this podcast episode, we dive deep into the world of workforce management software with our expert guest, Lee Bowden, CRO and Co-Founder here at ShopWorks. Lee delves into who typically uses WFM software and what they want to achieve. From managers to HR teams, we find out what different stakeholders use workforce management software to achieve results. We look closer at the types of workforce management software available for specific industries. Lee breaks down the pros and cons of each type to help you decide which one might be the best fit for your organisation. He also takes the time to discuss the concept of "Best of Breed" workforce management software solutions. He explains how this approach involves selecting the best tool for each specific task rather than relying on a one-size-fits-all solution. Don't miss out on this informative and engaging episode, where you'll gain a deeper understanding of the power of WFM software. Tune in now or read the full blog post for a more in-depth view : https://www.theshopworks.com/blog/workforce-management/what-is-workforce-management-software/ The Workforce Management Podcast is delivered to you by ShopWorks Workforce Solutions, provider of cloud-based Workforce Management Software, Time and Attendance Software, Employee Scheduling Software and Labour Demand Forecasting for the modern workforce manager.

Meeting your staffing requirements in difficult times. Recruitment and retention of shift and hourly paid employees in the UK and Ireland. We decided to put on a special episode to discuss a survey we have done with our customers and a white paper we have published to discuss the findings. The white paper is called “Meeting your staffing requirements in difficult times. Recruitment and retention of shift and hourly paid employees in the UK and Ireland.” In this podcast, Ian and Jake discuss: Workforce managerRota management softwareLabour demand forecasting White Paper: you can access a copy for free without having to leave any contact details by clicking here. The Workforce Management Podcast is delivered to you by ShopWorks Workforce Solutions, provider of cloud-based Workforce Management Software, Time and Attendance Software, Employee Scheduling Software and Labour Demand Forecasting for the modern workforce manager.