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Customer Success Manifesto

Jay Goncalves

Online gurus are lying to you about scaling to hundreds of clients without an exceptional customer experience. Ben and I created this book with that in mind. When you feel like there is much more to be done on how you serve your clients, we've got...

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Opening Credits

1/17/2023
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Introduction

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Chapter 1: Your Book Guide

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Chapter 2: Foundations

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Chapter 3: High LTV Offers

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Chapter 4: The Fulfillment Continuum

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Chapter 5: Archetypes

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Chapter 5 a: Doer

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Chapter 5 b: Controller

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Chapter 5 c: Worrier

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Chapter 5 d: Follower

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Chapter 6: Application

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Chapter 7: Bonus Section

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Ending Credits

1/17/2023