PEP Podcast by Windy City
Business & Economics Podcasts
Communication is often overlooked in the modern day service industry. At Windy City Equipment we are devoted to communicating efficiently with the customer to come up with the best possible solution to every problem that may arise. By "best possible solution" we mean that we will pass our knowledge and experience on to the customer and work together to determine the most cost efficient way to get the job done without sacrificing the quality of the results. We believe in developing long-term relationships with all of our customers by leaving them confident that they received the very best service at the very best price after every job.
Location:
United States
Description:
Communication is often overlooked in the modern day service industry. At Windy City Equipment we are devoted to communicating efficiently with the customer to come up with the best possible solution to every problem that may arise. By "best possible solution" we mean that we will pass our knowledge and experience on to the customer and work together to determine the most cost efficient way to get the job done without sacrificing the quality of the results. We believe in developing long-term relationships with all of our customers by leaving them confident that they received the very best service at the very best price after every job.
Twitter:
@windycityaz
Language:
English
Episodes
PEP Podcast #048 - Facilities Bridge LinkediIn Group
6/26/2018
We're happy to announce Facilities Bridge: Connecting Facility Managers to Resources, our new LinkedIn group! Too often the workings of Service Providers can vary from company to company, or market to market. This can make it difficult to ensure that R&M costs stay under control and identify what Capital Expenditures are actually necessary. This group will allow Facility Managers to communicate transparently and receive advice and information from a few of the most trusted service providers...
Duration:00:17:35
PEP Podcast #046 - Facility Management 101 - What to Look for in a New Service Vendor
5/13/2018
So you are in the market for a new vendor. What do you look for? How do you pick one? Or find one? The first thing you always want to look for is good morals, good values, and a good 'why'. You want someone that shares a mindset or wants the same things you do. That's how you're going to work best together. Again, it boils down to being honest about your objectives, and having a genuine conversation about how you can help each other progress. Ask them WHY they do what they do and look for...
Duration:00:08:04
PEP Podcast #047 - Facility Management 101 - How to Inspire Excellent Work from a Service Vendor
5/13/2018
This is the ULTIMATE. This is what it's all about. Where the true value lies and where opportunity is manifested. How do YOU get a vendor to perform at their best, how do YOU inspire great work from a trusted partner. If you're thinking "that's not my job", please stop this video, unsubscribe, and never come back. Remember, you're getting the perspective from ME, the owner of a SERVICE COMPANY... Have you ever delivered pizza? Or bar tended? Or were you ever a server? How did you get your...
Duration:00:07:44
PEP Podcast #045 - Facility Management 101 - How to Negotiate with Vendors
5/1/2018
There are a lot of importnant aspects to being a facilities manger or facilities director, but one thing is for sure; once you get hired, you need to make an immediate impact. Some way, Some how, you need to find a way to back up everything that you pitched in your interview. You need to follow through on all the things that you promised you could do when you sat down with your boss the first time. There are several ways to do it... there's right ways, there's wrong ways, and there's also...
Duration:00:08:46
PEP Podcast #043 - Facility Management 101 - What does a Facility Manager do?
4/29/2018
What does a facilities manager do? Ask any one of them and they'll tell you its probably easier to list off what they DON'T do. A facility manager wears many many hats; they are technicians, general contractors, accountants, engineers, janitors, leaders, and a million other things all at once. But simply put a facilities manager oversees that repair and maintenance of any given facility or facilities. Could be restaurants, hospitals, prisons, military bases, nursing homes, retail stores, and...
Duration:00:07:48
PEP Podcast #044 - Facility Management 101 - How to Make an Immediate Impact
4/29/2018
There are a lot of important aspects to being a facilities manger or facilities director, but one thing is for sure; once you get hired, you need to make an immediate impact. Some way, Some how, you need to find a way to back up everything that you pitched in your interview. You need to follow through on all the things that you promised you could do when you sat down with your boss the first time. There are several ways to do it... there's right ways, there's wrong ways, and there's also...
Duration:00:08:52
PEP Podcast #042 - Facility Management 101 - Introduction
4/12/2018
Really excited about this new series, I've been wanting to do this one for a long time. Of course, this is from my perspective only and there is a lot more to being a facilities manager than what I explain here, but this is going to be filled with tips, tricks, advice, and ideas on how to maintain facilities and vendor relationships in the facilities industry. I make no claims to know everything so if there is something I miss or need to be corrected on, please comment and let me know. My...
Duration:00:05:40
PEP Podcast #041 - Joel Zolin, Owner of Windy City Equipment
4/8/2018
Joel Zolin, owner of WCE, sits down with Jake Syreini to talk about the early days of Windy City Equipment. From the ultra lean days when the company was started out of Joel's garage to hiring employees and managing growth, Joel has seen it all! ____ NEW PODCAST #PEPTalks by WCE #PerceptionEvolutionProject @perceptionevolutionproject Sign Up for our Newsletter! tinyurl.com/wcenewsletter FREE ACCESS TO OUR PREMIUM TUTORIALS "CLICK BELOW" windycityequip.com/#!premium/c14sv Windy City...
Duration:00:31:52
PEP Podcast #040 - Jim Silveira
3/31/2018
After 4 years with Windy City Equipment, Jim Silveira retired in January of 2018. He's back in the office as a guest on the podcast to talk about the business, relationships between employees and management, customer relationships, and the future of the industry! "Relationships are build from the service truck!" - Jim Silveira ____ NEW PODCAST #PEPTalks by WCE #PerceptionEvolutionProject @perceptionevolutionproject Sign Up for our Newsletter! tinyurl.com/wcenewsletter FREE ACCESS TO OUR...
Duration:01:12:56