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United States

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English

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Episodes

21 - You Need Less Than You Think

6/12/2018
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Who needs a fancy office when you could work out of a dingy food court? Who needs fancy equipment when you buy what you need at Walmart? Who needs to hire an SEO specialist? What does an SEO specialist do, anyway? (A question for another episode, or maybe another podcast altogether.) On this episode, three very different companies—a fashion brand, a company that sells fresh salads from vending machines, and an auto detailing shop—discuss their humble beginnings and offer practical advice...

Duration:00:34:38

20 - But Wait, There's More!

5/29/2018
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Do you struggle with finding the right podcast? Are you tired of true crime shows and hosts trying to sell you a mattress? Introducing Rework, a podcast that's free of both murder and midroll ads. When you listen to this episode of Rework, you'll learn the fascinating history of infomercials and hear sales tips from experts like the marketing guru who made the Thighmaster a '90s sensation. But wait, there's more! Stick around after the episode to hear Wailin explain the premise of Three's...

Duration:00:23:45

19 - Rework Mailbag 2

5/15/2018
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Basecamp co-founders Jason Fried and David Heinemeier Hansson answer listener questions about workplace communication and remote working. Alison Green of Ask A Manager, whom we featured in our previous episode, gives her advice on a couple of questions too. Topics covered: If you'd like to submit a question for Jason and David to answer on a future mailbag episode, call us at (708) 628-7850 or email us at hello@rework.fm.

Duration:00:18:57

18 - Ask A Manager

5/1/2018
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Wailin interviews Alison Green, the advice columnist whose Ask A Manager column offers friendly and practical guidance for all kinds of workplace dilemmas, from "How do I ask for a raise?" to "How can I get out of eating lunch with coworkers?" Alison talks about memorable letters, her community of commenters, and seeking advice from fellow advice columnists. Wailin also shares a story about a particularly horrible day at work where she could have used Alison's help. Further...

Duration:00:27:20

BONUS - Culturati Summit 2018

4/17/2018
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In January, Wailin Wong interviewed Dean Carter, vice president of human resources and shared services at Patagonia, and David Simas, CEO of the Obama Foundation, at the Culturati Summit in Austin, Texas. They discussed the nature of citizenship, corporate activism, fostering inclusive workplaces, and more. A video of this discussion is also available. We're still taking your calls for an upcoming mailbag episode where Jason Fried and David Heinemeier Hansson will answer your questions...

Duration:00:58:00

BONUS - When Chris Met Mark

4/10/2018
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Chris Ruder, the CEO of Spikeball, shares a story about meeting Shark Tank investor Mark Cuban at a bar and committing a photo faux pas (a faux-to pas?), a year before he taped his Shark Tank appearance.

Duration:00:03:53

17 - Life After Shark Tank

4/3/2018
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The ABC show Shark Tank is irresistible reality programming: Entrepreneurs pitch their businesses to a panel of famous investors and have the potential to make a life-changing deal. But as with any reality show, there's much more to the Shark Tank experience than what gets shown on TV. We talk to three business owners about what it was really like to go on the program—and what happened afterward, when they had to get back to the very real work of building their companies. This episode...

Duration:00:21:34

16 - How to Say You're Sorry

3/20/2018
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"You know I try, but I don't do too well with apologies," Justin Bieber once sang. You're not the only one with this problem, Justin! Why is saying sorry so difficult, especially for businesses? In this episode: A veteran tracker of apologies looks at what's changed (and what hasn't) in public apology culture; Basecamp co-founder David Heinemeier Hansson recounts a time when the company had to say sorry; and two founders make a product to help tech companies apologize to their customers.

Duration:00:32:19

15.5 - Update: Please Don't Like This

3/13/2018
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Jason Fried talks about designing an alternative to Basecamp's Applause feature that is subtle yet expressive, and distinct from the kinds of reactions and feedback mechanisms used on social media platforms. (If you missed our previous episode on the debate over the Applause feature, go back and listen!)

Duration:00:14:08

15 - Please Don't Like This

3/6/2018
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At Basecamp, we're in the midst of a debate over an Applause feature that was designed to improve communication but might be stoking unwanted anxiety. In this episode, CTO David Heinemeier Hansson and iOS designer Tara Mann present different sides of the Applause debate and explore the ways behavior patterns in social media are trickling into the workplace. We also look at how world-famous pianist Glenn Gould challenged norms around performance, audiences, and applause.

Duration:00:25:28

BONUS - Dan Miller on Outsourcing

2/21/2018
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Dan Miller of Mulberrys Garment Care talks outsourcing, bootstrapping, and growing slowly in some leftover bits we couldn't quite fit into episode 14.

Duration:00:04:25

14 - Meetings Are Toxic

2/20/2018
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You'll laugh; you'll cry; you'll gnash your teeth in recognition as you hear the stories of horrible meetings we collected for this episode. Meetings are one of the worst kinds of workplace interruptions. They're held too frequently, run too long, and involve more people than necessary. Also in this episode: A Basecamp programmer gives advice on rethinking the culture of meetings and the story of one very cringeworthy meeting with a surprising outcome.

Duration:00:23:41

13 - Interruption is Not Collaboration

2/6/2018
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Hey, are you busy? Can you listen to this real quick? It's an episode about interruptions in the workplace. You'll hear from academic researchers, Basecamp's head data wrangler, and the CEO of a remote company about how they've tackled not just the disruptions themselves, but also the workplace culture that allows those intrusions to flourish.

Duration:00:28:11

BONUS - Jason Fried On To-Do Notifications

1/26/2018
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Special bonus episode where Jason Fried discusses some of the thinking that goes into making a very small change to the to-do feature in Basecamp.

Duration:00:23:35

12 - Don't Be Fake

1/23/2018
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Hey, are you crushing it? It seems like everyone is constantly crushing it in the business world. But maybe it would be better if we were honest about our flaws, talked like ourselves, and aimed to be genuine instead of super polished. In this episode: A Basecamp customer support representative shares tips on writing emails like a real human being; an inherently artificial industry gets a dose of reality; and two startup founders try an experiment in radical transparency to save their...

Duration:00:37:45

BONUS - The Million Dollar Mistake

1/16/2018
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A conversation with Fred Perrotta, co-founder and CEO of Tortuga Backpacks, about something he calls his "million dollar mistake." For more details, read his blog post about it: https://www.fredperrotta.com/i-fucked-up/

Duration:00:07:56

11 - Start Making Something

1/9/2018
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New year, new you! If you started 2018 with an idea for a product, business, or creative pursuit, now is the time to start making something. In this episode: A tabletop game designer finds that sometimes, all you need to get going is a pack of index cards and a marker; a skincare blogger tries her hand at DIY and ends up with a cult hit; and a travel backpack company's first attempt at making something goes comically awry.

Duration:00:35:58

10.5 - Rework Mailbag 1 - Part 2

12/26/2017
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This is the second in a two-part series in which Jason Fried and David Heinemeier Hansson answer listener questions. If you'd like your questions answered on a future mailbag episode leave a message at 708.628.7850.

Duration:00:28:46

10 - Rework Mailbag 1 - Part 1

12/19/2017
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This is the first of two episodes where Jason Fried and David Heinemeier Hansson answer questions from our listeners. In this episode, they talk about the role of luck and timing in starting Basecamp; ass pricing (yes, you read that correctly); hiring in the early stages of a business; and more. If you'd like your questions answered on a future mailbag episode, leave us a message at 708-628-7850.

Duration:00:35:18

09 - Planning is Guessing

12/5/2017
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Basecamp's founders never wrote a business plan when they started the company. Even today, they don't like to look too far ahead. Too much long-term planning can hamper your ability to react to the present. Did you have plans to listen to this episode later? Be spontaneous and listen now! You'll hear from a seasoned investor on how he came to run one of the oldest vinyl record pressing plants in the U.S.; Basecamp CEO Jason Fried on working in six-week cycles; and an independent toy store...

Duration:00:27:30