
The Hour Guide to Management
P.W. Irvine
What are the simple things you need to do to be a better manager? How do you go about having more time and less stress in your work life?
In return for a little of your time, The Hour Guide to Management will give you the tools you need to be a confident, effective manager. In straightforward terms, with practical easy to follow steps, the book explores and answers the questions that challenge new as well as experienced managers:
• The things you need to do to get people to follow you.
• How to give negative feedback and get good results.
• How to go about developing a high-performance team culture.
• The key elements you might be missing that will allow you to work smarter.
• How to keep getting better, including the one big thing that could be holding you back.
The Hour Guide to Management provides a clear, basic understanding of what you should do to be a good manager. It condenses these topics into four guiding principles that you can start applying right now in your everyday work life. P.W. Irvine is a management trainer based in Melbourne, Australia, with expertise in succeeding in high-volume challenging businesses. He shares his hands-on knowledge developed through decades of experience and condenses complex interpersonal challenges into unified, simple concepts for the everyday manager. He draws on his extensive background of providing accredited workplace-based training, management consulting, and delivering leadership seminars to create a tool you can read in one hour but will keep in your pocket for a lifetime.
Duration - 1h 24m.
Author - P.W. Irvine.
Narrator - Bowman Dean.
Published Date - Sunday, 22 January 2023.
Copyright - © 2022 P.W. Irvine ©.
Location:
United States
Description:
What are the simple things you need to do to be a better manager? How do you go about having more time and less stress in your work life? In return for a little of your time, The Hour Guide to Management will give you the tools you need to be a confident, effective manager. In straightforward terms, with practical easy to follow steps, the book explores and answers the questions that challenge new as well as experienced managers: • The things you need to do to get people to follow you. • How to give negative feedback and get good results. • How to go about developing a high-performance team culture. • The key elements you might be missing that will allow you to work smarter. • How to keep getting better, including the one big thing that could be holding you back. The Hour Guide to Management provides a clear, basic understanding of what you should do to be a good manager. It condenses these topics into four guiding principles that you can start applying right now in your everyday work life. P.W. Irvine is a management trainer based in Melbourne, Australia, with expertise in succeeding in high-volume challenging businesses. He shares his hands-on knowledge developed through decades of experience and condenses complex interpersonal challenges into unified, simple concepts for the everyday manager. He draws on his extensive background of providing accredited workplace-based training, management consulting, and delivering leadership seminars to create a tool you can read in one hour but will keep in your pocket for a lifetime. Duration - 1h 24m. Author - P.W. Irvine. Narrator - Bowman Dean. Published Date - Sunday, 22 January 2023. Copyright - © 2022 P.W. Irvine ©.
Language:
English
Opening Credits
Duration:00:00:11
00 000 introduction
Duration:00:03:53
00 001 why one hour
Duration:00:00:33
01 000 chapter 1 management success 101
Duration:00:00:27
01 001 the service experience
Duration:00:01:25
01 002 internal and external customers
Duration:00:02:39
01 003 determining the customer experience
Duration:00:02:09
01 004 management style
Duration:00:01:42
01 005 applying these principles
Duration:00:01:42
02 000 chapter 2 how to get people to follow you
Duration:00:00:55
02 001 leadership versus management
Duration:00:00:41
02 002 behavior modeling
Duration:00:02:05
02 003 a principled approach
Duration:00:01:14
02 004 positive mental attitude
Duration:00:01:38
02 005 establishing clear boundaries and consequences
Duration:00:02:46
02 006 performance management
Duration:00:02:17
02 007 performance meetings
Duration:00:01:32
02 008 staff appraisals
Duration:00:01:31
03 000 chapter 3 how to get people to do things
Duration:00:02:48
03 001 recognition and appreciation
Duration:00:01:23
03 002 giving positive feedback – catching people doing things right
Duration:00:02:22
03 003 feedback based on facts
Duration:00:06:11
03 004 feedback models and performance
Duration:00:02:50
03 005 the models
Duration:00:00:19
03 006 method 1 – kss
Duration:00:01:43
03 007 method 2 – hamburger
Duration:00:04:01
03 008 method 3 – abc
Duration:00:04:21
03 009 method 4 – transparency approach
Duration:00:02:31
04 000 chapter 4 how to work smarter
Duration:00:01:06
04 001 consultation
Duration:00:03:03
04 002 listening skills
Duration:00:01:08
04 003 sharing information
Duration:00:01:47
04 004 delegating
Duration:00:04:31
04 005 time management
Duration:00:01:32
04 006 the 80 20 rule
Duration:00:01:08
05 000 chapter 5 how to keep getting better
Duration:00:00:27
05 001 who’s to blame
Duration:00:02:58
05 002 mindset
Duration:00:03:26
05 003 self reflection
Duration:00:02:37
06 000 conclusion
Duration:00:02:08
06 001 the hour guide to management’s 4 key principles
Duration:00:00:35
Ending Credits
Duration:00:00:21