Be Your Boss
Episode 5: Jim Whiting talks about building your empire
Jim Whiting, a McAlister's Deli franchisee in Denver, speaks about his journey from full-service restaurants, to advertising, to running McAlister's as an owner. He not only speaks to the differences of managing and owning but also goes into depth on how he sets the culture for his restaurants and the value of being in the locations.
Episode 4: Karen Sasso the mayor franchisee
Be Your Boss talks with Karen Sasso, a wife, mom, accountant, former mayor of Hackensack, New Jersey and Carvel franchisee. Not only was she in the city council meetings, but now she is a member of the Carvel franchisee leadership council. She discusses with us how to turn around a bad business, marketing techniques in their town, moving locations and much more. Also, as a former city official, she is able to talk about working with your municipality's officials.
Episode 3: Building your franchise empire with Matt Saxton
The Saxton Group has grown from running one McAlister's Deli to a franchise empire of more than 75 restaurants. We talk to Co-CEO Matt Saxton about how they've expanded. What's needed when delegating management and staff. He also talks about how he stays connected to his staff. Matt runs the business with his brother Adam, so we also discuss how they divide up the responsibilities so they can both lead the business forward.
Be Your Boss with Gina Scoppa
For episode 2 we talk to franchisee Gina Mejia Scoppa who owns a Carvel in West Palm Beach, Florida. She is a second-generation franchisee who grew up in the family business. We discuss the dynamics of a family business and the succession of the next generation. Her business has also been in the neighborhood for 44 years and she talks about maintaining that customer base.