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Specialty Pharmacy Podcast

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Industry News Roundup and Asembia Summit Preview

In this episode, Suzette DiMascio, President and CEO of CSI Specialty Group, discusses the latest breaking developments across the specialty pharmacy spectrum. She also breaks down what to look forward to at the industry’s biggest conference, Asembia's Annual Specialty Pharmacy Summit in Las Vegas, including her role as moderator of the first-ever Women’s Leadership Forum at the event.


Can’t-Miss 2019 Specialty Pharmacy Conferences

In this timely episode, host of the Specialty Pharmacy Podcast, CSI Specialty Group President and CEO Suzette DiMascio, CHE, CMCE, CPC, shares the can’t-miss 2019 specialty pharmacy conferences coming up just around the corner. If you want to know what specialty pharmacy stakeholders are looking for and how to get the most out of your next conference, this is the episode for you!


Strategies for Creating a Successful Specialty Pharmacy Implementation

The old adage “If you build it, they will come,” does not apply to the world of specialty pharmacy. Many retail pharmacies desire to enter the specialty pharmacy realm, but few succeed. This week’s episode focuses on retail pharmacies or chains that have not yet built out their specialty pharmacy capabilities and wish to learn about industry best practices when entering the exploratory phase and developing their specialty pharmacy strategy. Tune in as Cam Jones, regional business development...


The Importance of Investing in Continuous Development of Your Sales Teams

For many specialty pharmacies, your sales reps can be your greatest assets. However, 55% of all salespeople don’t have the proper skills to be successful long-term. And for most firms, 80% of sales come from just 20% of their salesforce. In this episode, Cam Jones, regional business development manager for CSI Specialty Group, discusses the importance of investing in the continuous training and development of your sales teams. As a seasoned healthcare sales and consulting veteran with more...


What the New England Patriots and Specialty Pharmacy Have in Common

“When you have a good leadership team, a clear vision, stay true to your course, and you do your job, great things can happen.” Join host and CSI Specialty Group President and CEO Suzette DiMascio, CHE, CMCE, CPC, live from Atlanta following the New England Patriots sixth Super Bowl championship. Suzette praises the unsung heroes in specialty pharmacy who, in the words of Coach Belichick, “do their jobs day in and day out,” so patients can afford their life-sustaining medication. She also...


Key Takeaways from this Year’s JP Morgan Healthcare Conference

This week, join host and CSI Specialty Group President and CEO Suzette DiMascio, CHE, CMCE, CPC, as she recaps her key takeaways from January’s 37th Annual J.P. Morgan Healthcare Conference from San Francisco, CA. Don’t miss this quick overview featuring some of the major trends and announcements from industry leaders, emerging tech companies and private equity/investment firms at one of the year’s most influential healthcare conferences.


Our Holiday Healthcare Wish List

In this episode, join CSI Specialty Group President and CEO Suzette DiMascio, CHE, CMCE, CPC, as she shares her holiday healthcare wish list, and the 4 key areas the industry needs to address moving forward to satisfy the needs of all stakeholders, citizens, and at-risk patients. Listen in as Suzette shares why, with no safety net for disadvantaged families grappling with catastrophic illnesses, now is the time to develop a sustainable national plan to protect our nation’s most vulnerable...


Optimizing HIV Specialty Pharmacy Care: An Interview with the CEO of MichRx

In this episode, Michelle Sherman, president of MichRx Pharmacist Consulting Services, joins host Suzette DiMascio, CHE, CMCE, CPC, to detail her role in transforming the care model for HIV patients while becoming one of the specialty pharmacy industry’s leading HIV experts. She also discusses the critical role HIV specialty pharmacists play in delivering patient care and helping patients overcome the financial and administrative challenges posed by the healthcare system. Tune in to...


How to Attract and Retain the Best Talent for Your Specialty Pharmacy

In this episode, Director of Workforce Solutions at CSI Specialty Group Marlin Plank, discusses current labor market conditions and how they impact available talent for your business. He also shares how to attract and retain the best talent for your specialty pharmacy and what to do to set up a successful talent strategy. As a seasoned workforce talent executive with more than 20 years of experience in the field, Marlin shares his experiential wisdom of having survived and thrived during...


Live from WellSky (Mediware) CareForum 2018: How Technology and Cooperation Can Improve Patient Care

In this podcast, Brian Maxon, Director of Sales and Training at CSI Specialty Group, broadcasts live from the WellSky (Mediware) CareForum 2018 conference in San Antonio, TX. The event brought together the Mediware and Kinnser user conferences to create the leading conference for professionals in acute, post-acute, and community care. It also introduced their rebrand to WellSky. Brian discusses and recaps the latest insights from industry stakeholders and conference presenters about the...


[SPECIAL EDITION] The Critical State of Home Infusion and Your Urgent Call to Action

In July 2018, the Centers for Medicare and Medicaid Services (CMS) proposed new rules regarding the implementation of the Medicare Part B Improvement Act and section 5012 of the 21st Century Cures Act which directly affect the home infusion industry. The new rules and requirements have raised serious concerns among industry stakeholders, that if not addressed, stand to adversely compromise the marketplace as a whole. In this special episode, Kendall Van Pool, vice president of government...


In the Know News: What Ohio’s PBM Ruling Means and NASP Updates

In this timely episode, CSI Specialty Group President and CEO Suzette DiMascio, CHE, CMCE, CPC, shares recent news, updates and notes to help keep you in the know and make you the smartest specialty pharmacy professional in the room. Plus, Suzette chats about a few can’t miss events coming up at the National Association of Specialty Pharmacy (NASP) Annual Meeting in Washington, D.C., September 24-26, 2018. Are You Going to Be at NASP? Don’t Miss the Women in Specialty Pharmacy Luncheon Don’t...


A Day in the Life of a Specialty Pharmacy Sales Representative

In this podcast, Brian Maxon, director of sales and training at CSI Specialty Group, provides a live look at a day in the life of a specialty pharmacy sales representative. Join Brian as he provides hands-on training in the field with Daphne, a specialty pharmacy sales representative and recent graduate of CSI University’s Certified Sales Training Program. Recently, after students completed their CSI University on-site training, Brian joined each of them for part of their day to reinforce...


Ask Suzette: Top 3 Specialty Pharmacy Questions and Answers Today

In this episode, CSI Specialty Group President and CEO Suzette DiMascio, CHE, CMCE, CPC, discusses the top 3 questions and answers her team has received about the marketplace throughout the past few weeks


How to Leverage Recent Industry Trends to Improve Patient Care and Maximize Your Specialty Pharmacy

In this episode, CSI Specialty Group’s Alex Buell, vice president of business development, and Ashley Johnson, director of business development, join host Suzette DiMascio, CHE, CMCE, CPC, for an in-depth discussion and analysis of key current trends in specialty pharmacy and how they will shape the future. They also unpack how big pharma and health systems can navigate the increasingly complex waters of specialty pharmacy to drive success and avoid costly mistakes.


Why You Need to Speak Up About the State of Healthcare

The first half of 2018 has witnessed unprecedented changes in the healthcare industry including the spate of mergers and acquisitions as PBMs attempted to increase their strength and influence. By contrast, Washington, DC, saw heightened activity from lobby groups fighting to change the way PBMs manipulate patient choice. In this episode, we ask you, the listener, to speak up and make a difference in healthcare so that change can be brought about to improve patient care and save lives across...


A Recap From Asembia's Specialty Pharmacy Summit 2018

In this episode, members of CSI Specialty Group’s industry-leading leadership and consulting team discuss key takeaways and action items from the industry’s biggest conference, Asembia's Annual Specialty Pharmacy Summit from Las Vegas. Join host Brian Maxon, Director of Sales and Training, to hear unique perspectives on the Asembia Summit from core members of the CSI Specialty Group team.


Real World Examples of How Specialty Pharmacy Sales Training Can Improve Your Bottom Line

Real World Examples of How Specialty Pharmacy Sales Training Can Improve Your Bottom Line by CSI Specialty Group


Ep. 72 - Home Infusion Opportunities and Challenges in Specialty Pharmacy

In this episode, Logan Davis, director of franchise development of Vital Care Home Infusion Services, joins host Suzette DiMascio, CHE, CMCE, CPC, for a discussion on recent developments in the home infusion industry, including the impact of recent legislation on reimbursement by Medicare, and opportunities for infusion providers to grow in the context of the evolving specialty pharmacy landscape.


Ep. 71 – State of the Industry Speed Recap: Mergers, Alliances and Disruptors – Oh My!

In this week’s episode, we provide a state of the industry speed recap to get you caught up on all of the latest trends, changes and calls to action in specialty pharmacy. Join CSI Specialty Group President and CEO Suzette DiMascio, CHE, CMCE, CPC, as she breaks down the latest mergers, acquisitions, and partnerships in the marketplace and discusses how potential players and disruptors may shape the future of specialty pharmacy. We’ve tried to pack as much information as possible into a...