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The Moving Mastery Podcast with Louis Massaro

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Location:

United States

Genres:

Business

Language:

English


Episodes

Build A Moving Company Sales Machine

9/11/2019
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In this episode, Louis Massaro shares how to build a ”moving sales machine” in your moving company. You’ll learn: Are you wondering how to consistently fill up the schedule in your moving company? Would you like to make more money in your business and be more profitable? The way that you do this is by building a “sales machine” for your company. Period. People will ask me a lot, "Louis, how did you build a $20 million a year business?" And when I think about it... it was sales. From...

Duration:00:13:57

The Role Of A Moving Company's Operations Manager

9/4/2019
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In this episode, Louis Massaro shares exactly what the role of an Operations Manager should look like in your moving company. You’ll learn: Are you thinking about hiring an Operations Manager, or already have one in place? Do you have their role in clearly defined? It can be frustrating to have somebody else in charge and they're not getting things done the way that you, as the owner of the business, would normally do them. You're trying to grow, you're trying to scale. You want to step...

Duration:00:14:33

How To Create Processes In Your Moving Company

8/27/2019
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In this episode, Louis Massaro shares how to create processes for your moving company. You’ll learn: Is your moving company a smooth-running, predictable, money-making machine? Do you have employees, staff, and team members that do things consistently without you having to be there all the time staying on top of it? As you grow your moving business you might notice that things sometimes start falling through the cracks and people don't do things exactly how they're supposed to be doing...

Duration:00:16:40

Why Your Moving Company Is Losing Money

8/20/2019
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In this episode, Louis Massaro shares five areas where you might be losing profits in your moving company and how to start keeping more money for yourself. You’ll learn: Are the profits in your moving company where you want them to be? Do you know what you need to do to start taking home more money? You've got this great business, you've got the trucks, you've got the office, you've got the staff, the sales team, everything's in place, but after all the bills are paid you just don't...

Duration:00:17:26

How To Open Moving Companies In Multiple Locations

8/14/2019
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In this episode, Louis Massaro shares what you need to do in order to successfully open up additional locations in your moving business. You’ll learn: Do you often think about opening up additional locations in your moving business? Have you created a blueprint for what the new business should look like? With most moving company owners one thing is pretty consistent across the board, people want to open additional locations. They look at it and they say, "Okay, I've got this business,...

Duration:00:17:08

How To Turn Moving Leads Into Dollars

8/8/2019
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In this episode, Louis Massaro shares his process for successfully managing moving leads. You’ll learn: Do you get frustrated with spending money on marketing and not really knowing if those leads are being worked effectively? What kind of accountability does your sales team have in your moving company? As you know, if you’re working the leads, they turn into money. But if leads are coming in and you're maybe making a call or two, and some get followed up with and some don't, then...

Duration:00:14:52

How To Provide Accurate Moving Estimates

7/31/2019
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In this episode, Louis Massaro shares his formula for giving accurate moving estimates. You’ll learn: Do you struggle with giving accurate estimates in your moving company? Do you have a process for tracking the accuracy of your estimates? Bad estimates can cause some major customer service issues which may result in a loss of revenue and a poor reputation for your moving company. The key to avoiding those issues? Having a solid and reliable system for estimating moves that’s based on...

Duration:00:20:08

How Much Should Moving Companies Profit?

7/23/2019
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In this episode of The Moving Mastery Podcast Louis Massaro shares how much net profit a moving company owner should be taking home. You’ll learn: How much money should a moving company be making every year? What percentage of the gross revenue should you be taking home as the owner? You and I both know that there’s a lot of liability and responsibility for an owner in the moving business… Between the movers and the rest of your team members, your customers, all the moving equipment,...

Duration:00:15:33

Your Moving Company's Online Reputation

7/16/2019
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In this episode of The Moving Mastery Podcast Louis Massaro shares what steps you must take to ensure that your moving company’s online reputation is solid. You’ll learn: Have you ever Googled the name of your moving company? What comes up on the first page? Are the results an accurate representation of your company? If you own a moving company these days you know how important it is to have a solid online reputation. As you know, when a customer is deciding to move with you they're...

Duration:00:13:04

Setting Up Your Moving Company's Referral Program

7/10/2019
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In this episode, Louis Massaro shares how to set up an effective referral program in your moving company. You’ll learn: Do you have a referral program in your moving business? Do you work with realtors, mortgage brokers, apartment complexes, home builders, storage units, etc. to book more moves for your company? The best type of move you can get is a referral from somebody else. Typically because they're not shopping around as much and they're willing to pay higher prices to book the...

Duration:00:11:38

Best Of: Why You Need A Mover Database

6/26/2019
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In this episode, Louis Massaro shares why you need a Mover Database in your moving company. You’ll learn: It’s becoming a little more challenging to find movers and drivers these days in the moving industry. With new employment opportunities like Uber coming along, a driver can go make a living on their own schedule and without having to lift heavy furniture everyday. Similarly, things like new regulations in the H2B program can also make it harder for moving companies to find temporary...

Duration:00:20:09

How To Book More High-Paying Moves This Season

6/19/2019
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In this episode, Louis Massaro shares how to book high-paying moves this season in your moving company. You’ll learn: As moving company owners we sometimes get into moving season and we tend to go on “autopilot”. We think, “It’s busy, I’m already booked up through the end of the month, I’ll just sit back and watch the money roll in.” And we don’t always think about ways to increase profits with the moves we already have booked. It’s important to understand that it’s great to be all...

Duration:00:14:34

Best Of: How To Thrive This Moving Season

6/7/2019
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In this episode, Louis Massaro shares how to prepare for moving season. You’ll learn: Moving season is here! It’s the busiest time of the year and if you don’t have your fundamentals in place you may be experiencing a feeling as if the screws are starting to come loose and you’re losing control of your business. It’s important to go into moving season with the right mindset and the right approach to ensure that things don’t get too crazy during these busy months. Learn how to maximize...

Duration:00:52:47

Are Your Employees In The Right Position In Your Moving Company?

6/3/2019
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In this episode, Louis Massaro shares how to make sure your employees are working in the right position in your moving company. You’ll learn: Learning how to recognize the hidden talents of people in your staff can be a very profitable skill for you to develop when growing your moving company. Just because you hired someone to do a specific role does not mean they wouldn’t excel even more in another position. And it’s up to you to be able to recognize when an employee might be better...

Duration:00:11:18

Avoid Problems With Communication PLUS Comprehension

5/31/2019
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In this episode, Louis Massaro shares how to avoid problems in your moving company by using communication plus comprehension. You’ll learn: A lot of problems that you have with delegating to your employees, or customer issues and complaints can be prevented and resolved by not only looking at your communication with them, but also how they are comprehending what you tell them. It's one thing to communicate, but it's another thing to make sure they actually comprehend what you say....

Duration:00:11:43

The Dollars Are In Dispatch

5/29/2019
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In this episode, Louis Massaro shares how your Dispatch Operation is key to increase profits in your moving company. You’ll learn: ... Do you sometimes feel like you don’t have control over your moving business? Do you often have problems with movers or issues with customers? If so, it may be time to take a look at your Dispatch Operation. Dispatch is not only a position in your moving company it’s also the heart of your business, and the center of managing crews, inventory, trucks,...

Duration:00:16:00

Using Negativity To Your Advantage In Your Moving Company

5/27/2019
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In this episode, Louis Massaro shares how to use negativity to your advantage in your moving company. You’ll learn: .Why.What. Negativity is not always a bad thing in your moving company. In fact, it can be very good when you learn how to use it to your advantage. It's all in how you relate to negative things like bad reviews, negative numbers, or employee complaints. How you put those things into perspective can make a positive difference. Learn how to make the most out of negativity...

Duration:00:19:52

STOP Buying Moving Equipment

5/24/2019
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In this episode, Louis Massaro shares how to stop replacing lost or missing equipment in your moving company. You’ll learn: Have your moving company's dispatcher stay on top of your expensive moving equipment by creating a truck inventory tracking process and make sure they do it every day. Problems like missing dollies, pads, straps, etc. will go away and you won't have to keep buying new equipment. Learn more by listening to STOP Buying Moving Equipment now! For FREE VIDEO TRAINING...

Duration:00:17:15

Save Money On Moving Truck Rentals

5/22/2019
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In this episode, Louis Massaro shares how to save money when renting trucks for your moving company. You’ll learn: You never want to be in a position where you can't service all the work you're booking because you don't have the trucks to do it. Rental trucks are a crucial piece to growing your moving company... but you need to make sure you're not paying too much for the rentals by setting up a Truck Rental Tracker Log. Learn how by listening to Save Money On Moving Truck Rentals...

Duration:00:17:14

Set Your Manager Up For Success

5/20/2019
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In this episode, Louis Massaro shares how to set your new manager up for success in your moving company. You’ll learn: People in your office probably don’t like change. Especially if there are new policies and processes coming into play from a new manager in your moving company. It’s crucial to set your manager up for success by making sure the employees understand that the manager’s voice is your voice. You do this by creating a bond and showing unity between yourself and your...

Duration:00:14:31