The Moving Mastery Podcast with Louis Massaro-logo

The Moving Mastery Podcast with Louis Massaro

Business


Location:

United States

Genres:

Business

Language:

English


Episodes

COVID-19 and Your Moving Business

3/24/2020
In this episode, Louis Massaro shares how the coronavirus pandemic will affect your moving business. You’ll learn: Why you need to step into the leadership role right nowWhat to do to protect yourself from fear and negativityHow to keep pushing forward with your vision during this uncertain time In these uncertain times, it’s important to remember that as a business owner you are a leader. There are people looking at you and you need to be a role model for them. You need to be their...

Duration:00:48:35

How to Win in the Moving Business

3/18/2020
In this episode, Louis Massaro shares how to win in the moving business in 2020. You’ll learn: Why moving companies need to become more adaptableWhat three big things moving companies are doing to crush it in 2020How to make sure your business will always thrive during uncertain times You might feel like everything is at a standstill right now. And that it’s probably best to just hunker down and hold a steady course, for the time being, right? If you are feeling this way it’s likely...

Duration:00:51:22

Motivate Your Sales Team

3/10/2020
In this episode, Louis Massaro shares how to motivate your sales team to book more moves. You’ll learn: Why commissions may not be enough to keep your salespeople motivated.What to do when your sales team begins to get complacentHow to increase the number of moves being booked from the same amount of leads Closing deals in the moving business is no longer a reactive game. In the past, it was passive YellowPages ads causing the phone to ring off-the-hook and you simply picked it up to...

Duration:01:03:01

My First Moving Company Failed

3/4/2020
In this episode, Louis Massaro shares how his first moving company was a failure. You’ll learn: How to avoid making the same mistakes Louis madeWhat failure can do for your ability to grow your businessWhy experiencing failure doesn’t make you a failure Failure is a necessary part of life and business. But just because you have had failures doesn't make you a failure. In this episode of The Moving Mastery Podcast, Louis talks about how his first moving company went out of business. He...

Duration:00:57:51

Building a $20 Million Dollar Moving Company

2/27/2020
In this episode, Louis Massaro shares how to build a $20 million dollar moving company. You’ll learn: How to create the proper foundation to scale your moving company to $20 million dollarsWhat to do to avoid getting stuck at a certain level of revenueWhy you should remove yourself from the day-to-day operations of your business How did Louis take his moving business from $0 to $20 million? Is it possible to do it today? In this episode, Louis shares how it is indeed still possible...

Duration:01:10:10

Moving Company Cash Flow and Employee Problems

2/22/2020
In this episode, Louis Massaro shares how to take control of your moving company. You’ll learn: How to anticipate and prepare slow timesWhat to do to fix inefficiencies in your moving company Why you should start preparing for moving season now Are you currently experiencing any cash flow issues in your moving company? Do you feel like it might be time to make some changes to ensure consistent profits all year long and get your business in a position to hit the ground running when moving...

Duration:00:52:35

Mentoring Your Employees

2/13/2020
In this episode, Louis Massaro shares how to mentor the employees in your moving company, not only in business but also in life. You’ll learn: How to identify employees you can take under your wingWhat to say to an employee who shows promiseWhy you should not be afraid to teach them too much Is it better to hire somebody from the outside, who has moving industry experience, or a skill-specific experience like a sales manager, or… Should you bring somebody up through the ranks within the...

Duration:00:53:35

Best Of: Your Self Management Gameplan

2/6/2020
In this episode, Louis Massaro shares how to practice Self Management to get the important things done in your moving company efficiently and without stress. You’ll learn: How to manage distractions at the officeHow to effectively plan your dayHow to create a Block Time calendar Do you have a hard time getting things done at the office? Do you get pulled in a million different directions every day as soon as you walk in the door? We all have the same 24 hours in a day. How is it that...

Duration:00:36:39

Best Of: Creating a Checklist for Your Movers

1/28/2020
In this episode, Louis Massaro shares how to step up your moving company’s customer service by creating a “Perfect Move” checklist for your movers. You’ll learn: How your movers can make a great first impression when arriving at the customer’s homeWhat is the best way to collect payment when the move is completeHow to turn every customer into a raving fan of your company and earn their repeat and referral business in the future What’s your idea of the perfect move? Do your movers provide...

Duration:00:19:20

Best Of: Increasing Profits In Your Moving Company

1/21/2020
In this episode, Louis Massaro shares how to increase profits in your moving company. You’ll learn: Why you need to understand the Mover’s Profit CircleHow to track your profits with a P&L statementWhat it means to “plug the holes in your bucket” What does increasing profits in your moving company mean for you? What direction are you going to head in with your business this year? It’s time to start planning for how you’re going to maximize your moving business in 2020. We’re all in...

Duration:01:08:03

Build A Moving Company Sales Machine

9/11/2019
In this episode, Louis Massaro shares how to build a ”moving sales machine” in your moving company. You’ll learn: Are you wondering how to consistently fill up the schedule in your moving company? Would you like to make more money in your business and be more profitable? The way that you do this is by building a “sales machine” for your company. Period. People will ask me a lot, "Louis, how did you build a $20 million a year business?" And when I think about it... it was sales. From...

Duration:00:13:57

The Role Of A Moving Company's Operations Manager

9/4/2019
In this episode, Louis Massaro shares exactly what the role of an Operations Manager should look like in your moving company. You’ll learn: Are you thinking about hiring an Operations Manager, or already have one in place? Do you have their role in your moving company clearly defined? It can be frustrating to have somebody else in charge and they're not getting things done the way that you, as the owner of the business, would normally do them. You're trying to grow, you're trying to...

Duration:00:14:33

How To Create Processes In Your Moving Company

8/27/2019
In this episode, Louis Massaro shares how to create processes for your moving company. You’ll learn: Is your moving company a smooth-running, predictable, money-making machine? Do you have employees, staff, and team members that do things consistently without you having to be there all the time staying on top of it? As you grow your moving business you might notice that things sometimes start falling through the cracks and people don't do things exactly how they're supposed to be doing...

Duration:00:16:40

Why Your Moving Company Is Losing Money

8/20/2019
In this episode, Louis Massaro shares five areas where you might be losing profits in your moving company and how to start keeping more money for yourself. You’ll learn: Are the profits in your moving company where you want them to be? Do you know what you need to do to start taking home more money? You've got this great business, you've got the trucks, you've got the office, you've got the staff, the sales team, everything's in place, but after all the bills are paid you just don't...

Duration:00:17:26

How To Open Moving Companies In Multiple Locations

8/14/2019
In this episode, Louis Massaro shares what you need to do in order to successfully open up additional locations in your moving business. You’ll learn: Do you often think about opening up additional locations in your moving business? Have you created a blueprint for what the new business should look like? With most moving company owners one thing is pretty consistent across the board, people want to open additional locations. They look at it and they say, "Okay, I've got this business,...

Duration:00:17:08

How To Turn Moving Leads Into Dollars

8/8/2019
In this episode, Louis Massaro shares his process for successfully managing moving leads. You’ll learn: Do you get frustrated with spending money on marketing and not really knowing if those leads are being worked effectively? What kind of accountability does your sales team have in your moving company? As you know, if you’re working the leads, they turn into money. But if leads are coming in and you're maybe making a call or two, and some get followed up with and some don't, then...

Duration:00:14:52

How To Provide Accurate Moving Estimates

7/31/2019
In this episode, Louis Massaro shares his formula for giving accurate moving estimates. You’ll learn: Do you struggle with giving accurate estimates in your moving company? Do you have a process for tracking the accuracy of your estimates? Bad estimates can cause some major customer service issues which may result in a loss of revenue and a poor reputation for your moving company. The key to avoiding those issues? Having a solid and reliable system for estimating moves that’s based on...

Duration:00:20:08

How Much Should Moving Companies Profit?

7/23/2019
In this episode of The Moving Mastery Podcast Louis Massaro shares how much net profit a moving company owner should be taking home. You’ll learn: How much money should a moving company be making every year? What percentage of the gross revenue should you be taking home as the owner? You and I both know that there’s a lot of liability and responsibility for an owner in the moving business… Between the movers and the rest of your team members, your customers, all the moving equipment,...

Duration:00:15:33

Your Moving Company's Online Reputation

7/16/2019
In this episode of The Moving Mastery Podcast Louis Massaro shares what steps you must take to ensure that your moving company’s online reputation is solid. You’ll learn: Have you ever Googled the name of your moving company? What comes up on the first page? Are the results an accurate representation of your company? If you own a moving company these days you know how important it is to have a solid online reputation. As you know, when a customer is deciding to move with you they're...

Duration:00:13:04

Setting Up Your Moving Company's Referral Program

7/10/2019
In this episode, Louis Massaro shares how to set up an effective referral program in your moving company. You’ll learn: Do you have a referral program in your moving business? Do you work with realtors, mortgage brokers, apartment complexes, home builders, storage units, etc. to book more moves for your company? The best type of move you can get is a referral from somebody else. Typically because they're not shopping around as much and they're willing to pay higher prices to book the...

Duration:00:11:38