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Airlines Confidential Podcast

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Hosted by Ben Baldanza - former CEO Spirit Airlines & Seth Kaplan - Transportation Analyst for NPR's Here & Now / former publisher of Airline Weekly. Top stories, discussion, listener questions, and passenger complaints are all addressed head-on in each episode.

Hosted by Ben Baldanza - former CEO Spirit Airlines & Seth Kaplan - Transportation Analyst for NPR's Here & Now / former publisher of Airline Weekly. Top stories, discussion, listener questions, and passenger complaints are all addressed head-on in each episode.

Location:

United States

Description:

Hosted by Ben Baldanza - former CEO Spirit Airlines & Seth Kaplan - Transportation Analyst for NPR's Here & Now / former publisher of Airline Weekly. Top stories, discussion, listener questions, and passenger complaints are all addressed head-on in each episode.

Language:

English


Episodes

025/2020-04-08

4/8/2020
This Week: Are airlines now an acquisition target? RavnAir files Chapter 11; Is there currently an opportunity to reinvent the airline business? Passengers Behaving Badly (in a bathroom); and this week's passenger complaint in "Fine or Whine".

Duration:00:37:33

Episode024/2020-04-01

4/1/2020
This week: Some airline news not involving Coronavirus; Huge bailout for Singapore Airlines - what about USA Airlines?; Passengers Behaving Badly; and Seth sings (at the end of the podcast).

Duration:00:41:50

Episode023/2020-03-25

3/25/2020
This week: Is there a case to be made for optimism? Which airlines may be best able to weather the storm? Restrictions on government financial assistance; Passengers Behaving Badly, and more.

Duration:00:31:07

Episode022/2020-03-18

3/18/2020
This week: A global crisis for the airline industry; Fuel hedging; A passenger behaving *very* badly; and this week's complaint in "Fine? or Whine?"

Duration:00:34:36

Episode021/2020-03-11

3/11/2020
This Week: How some airline CEO's are thinking about the current challenges in the industry, including the effects of Coronavirus; One passenger behaving very badly; This week's complaint- Fine? or Whine?

Duration:00:34:12

Episode020/2020-03-04

3/4/2020
This week: How big should your under-seat bag be allowed to be? JetBlue makes a change in their refund policy; and this week's complaint from a listener in Hawaii about Alaska Air..Is it fine? or just a whine?

Duration:00:33:03

Episode019/2020-02-26

2/26/2020
This Week: An airline is going out of business but you might not even notice; More on the effects of the Coronavirus on travel; another installment of Passengers Behaving Badly; and this week's passenger complaint-is it fine? or is it a whine?

Duration:00:37:16

Episode018/2020-02-19

2/19/2020
This week: Reclining in your seat-what space is really yours? Alaska Airlines joins Oneworld; Why does Delta seem so good? New segment: passengers behaving badly!

Duration:00:33:57

episode017/2020-02-12

2/12/2020
#017 This week: Are American Airlines employees getting too good a deal in the new compensation agreement? Get ready for America's exciting new start-up airline - can it succeed? and in this week's "Fine or Whine" customer complaint segment Ben and Seth seem to be in complete agreement.

Duration:00:32:12

Episode016/2020-02-05

2/5/2020
016: This week: The Coronavirus and how it might affect your travel; Is a Southwest safety response concerning?; A listener question about airline regulation; and in "Fine or Whine" a customer complaint about her gift card not being valid.

Duration:00:35:40

Episode015/2020-01-29

1/29/2020
This week: Is that poisonous snake really a support animal? (new rules coming); Who should be examining the black box following an incident? How much profit does an airline make from each flight? "Fine or Whine?" listener complaint segment: How come there's no window next to my window seat?

Duration:00:28:11

Episode014/2020-01-22

1/22/2020
This Week: Does Boeing need to change their aircraft branding? How do low cost airlines keep the cost low? A customer complaint begs the question...When does it make sense for you to purchase frequent flyer miles?

Duration:00:37:40

Episode013/2020-01-15

1/15/2020
This Week: Tips on what to look for if an airline might be going out of business; Will the Iran situation affect air travel? How do airlines decide which flights to cancel? Customer Complaint: Did the credit card holder deserve to get charged for bags? Find out in "Fine or Whine".

Duration:00:44:01

Episode012/2020-01-08

1/8/2020
This Week: Do frequent fliers increase the carbon footprint? High vs Low cost airports, what is the Airline Rat Pack, a customer complaint (about Spirit!)"fine...or whine?"

Duration:00:37:39

Episode011/2020-01-01

1/1/2020
This Episode: What the Congo Airways plane purchase tells us, Delta's maintenance advantage, Flashback: Keith Olbermann calls Ben the 2nd worst person in the world, and which airlines get the most complaints?

Duration:00:39:16

Episode010/2019-12-25

12/25/2019
This Week: Delta stops certain auto-upgrades. Is Southwest really a low-cost carrier? Is the A380 on it's way out? Plus this week's customer complaint - Fine? or Whine?

Duration:00:43:10

Episode009/2019-12-18

12/18/2019
This Week: More delays around the holidays or just seems like it? The 3 hour rule. How long is "too long" a flight? Plus this week's listener complaint - "Fine? or Whine?"

Duration:00:37:05

Episode008/2019-12-11

12/11/2019
This Week: Change at the top of United. A peek behind the scenes at an airline CEO change. Are "on-time" stats meaningful? and...hear from a customer upset that his airline "stole" his miles. Did they?

Duration:00:39:15

Episode007/2019-12-4

12/4/2019
This week: Is pilot training currently the most difficult issue facing aviation? An airline worker labor dispute update. And...Seth volunteers to be bumped, gets a flight +$1500...so what's his issue?

Duration:00:43:58

Episode 006/2019-11-27

11/27/2019
This episode: Is the FAA looking more closely at safety? The most/least expensive airports to fly in/out of...and why? Industry job talent needs. And Viktor the 22 pound cat takes a flight...with consequences.

Duration:00:46:58