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Conversations In The Blue Chair

Education Podcasts

ApartmentRatings & SatisFacts' bi-weekly multifamily industry podcast! Every episode, our hosts and subject matter experts, Lia Nichole Smith and Jennifer Carter, talk to real renters and industry professionals about the hottest topics in multifamily. Listen to hear what renters are saying about their living experience and interactions with onsite staff, and vice versa...likes, dislikes, wants, don't want, and much more!

ApartmentRatings & SatisFacts' bi-weekly multifamily industry podcast! Every episode, our hosts and subject matter experts, Lia Nichole Smith and Jennifer Carter, talk to real renters and industry professionals about the hottest topics in multifamily. Listen to hear what renters are saying about their living experience and interactions with onsite staff, and vice versa...likes, dislikes, wants, don't want, and much more!

Location:

United States

Description:

ApartmentRatings & SatisFacts' bi-weekly multifamily industry podcast! Every episode, our hosts and subject matter experts, Lia Nichole Smith and Jennifer Carter, talk to real renters and industry professionals about the hottest topics in multifamily. Listen to hear what renters are saying about their living experience and interactions with onsite staff, and vice versa...likes, dislikes, wants, don't want, and much more!

Language:

English

Contact:

310280554


Episodes

Episode #4: Review Responses Gone Wrong

2/24/2020
In this week's episode we talk with real renters to see if review responses even make a difference.

Duration:00:15:57

Episode #3 - My Management Team In One Word...

2/23/2020
Today, we’re talking to renters about their management teams. In our Review Response Workshop, we ask the audience to describe their community’s brand using one word. There are so many elements to a community and its brand – it can be hard to determine a one word description but it’s important to have a consistent voice that links everything together.

Duration:00:19:41

Episode 2 - Making Sense of "Community"

1/27/2020
Events alone can not create a sense of connection, belonging and togetherness. Join us as we talk to a renter who says there is a strong sense of community where she lives and another who says her management team could care less. We'll also help you make sense of "community" and how to leverage that knowledge at low-to-no cost. Your residents (and budget) will thank you.

Duration:00:23:42

Episode 1 - The Renter Wish List

1/13/2020
It's 2020 and time to get your onsite teams pointed in the right direction. Who better to help you do just that than current renters? In our first episode, we asked renters to complete the following sentence: "I wish my management team would…" Their answers just may surprise you!

Duration:00:13:01