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Delivering Bad News to Clients the Ethical Way with Kathleen Havener [LGE 030]

No one wants to think about it but there might come a time in your legal career where you have to deliver bad news to your client – whether it’s due to a lawyer error or otherwise. How can you deliver this news to your client swiftly and ethically? Joining me is Kathleen Havener, a lawyer at The Cullen Law Firm in Washington DC. Kathleen’s practice focuses on complex commercial litigation. In this episode, Kathleen shares her insight on a lawyer’s responsibility when it comes to informing...


Twitter for Lawyers: Confidentiality, Advertising, and What to Post [LGE 029]

Social media can be a great place to connect with colleagues and grow your law practice, when used correctly. For many lawyers, however, the thought of posting and engaging on social media platforms generates as much fear as it does questions. In this episode, I’m focusing specifically on Twitter and sharing a few important ways you can and should be using the platform. My hope is that I address some of the fears and questions you might have about using this platform. What I Cover in This...


From Addiction and Disbarment to Law School Professorship with Kenneth Lawson [LGE 028]

Kenneth Lawson went from running a successful practice in Ohio to having his license revoked because of misconduct while addicted to prescription painkillers. He joins us to share his remarkable journey to redemption. Ken Lawson is the Co-Director of the Hawai‘i Innocence Project and an Associate Faculty Specialist at the William S. Richardson Law School where he teaches Criminal Procedure, Criminal Law, Professional Responsibility, Evidence, and Hawai‘i Innocence Project. What Kenneth...


10 Tips for New Lawyers Entering the Profession [LGE 027]

If you’re a new lawyer just starting out in your legal career, you’ll want to tune in to episode to hear my top 10 tips (and 1 bonus one!) to help you succeed. If you’re a more seasoned attorney, I’d love to hear your best tip for new lawyers. Tweet me @zaviehlaw My top 10 tips: And one bonus: Take care of yourself! Thank you for listening! Don’t forget to SUBSCRIBE to the show to receive every new episode delivered straight to your podcast player every Tuesday. If you enjoyed this...


How to Delegate Effectively with Lori Gonzalez [LGE 026]

You’re a busy lawyer and some days make you wish you could multiply yourself. Well, until that day comes, you must learn to delegate. But where should you begin? What factors are important when it comes to delegation, and what are the potential challenges and benefits of delegation? I’m joined by Lori Gonzalez is the President and Founder of the RayNa Corporation, outsourced administrative and back office support for lawyers. Lori and I discuss the reason why many lawyers find delegating...


Avoiding Mental Illness Treatment Out of Fear of the Moral Character Application with Margaret Hannon and Katherine Silver Kelly [LGE 025]

Many law students fear seeking the necessary attention and help for their mental health issues because they know they’re likely to have to report it on their moral character application. Even though few applicants are denied admission based on mental health treatment or diagnoses, there is still a lot of stigma surrounding seeking help. So what are law students and lawyers applying anew for their moral character application to do? I’m joined by two wonderful guests, Margaret Hannon and...


Applying the Essentialist Mindset to Your Law Practice and Life [LGE 024]

We’re all trying to do too much. From having too many commitments, to too many activities, and too many work projects - we’re all doing way too much. As a result, we don’t do anything half as well as we could. It’s time to reduce and let go of certain tasks. But how do we make that decision? What needs to go? That’s what I answer in this episode. I’m currently reading a wonderful book called Essentialism: The Disciplined Pursuit of Less by Greg McKeown and it got me thinking about lawyers...


How to Make Completing Your CLE’s Less Painful [LGE 023]

Completing your CLE’s might not be the most exciting part of practicing law but it is mandatory. If you don’t take them seriously and complete them, then you can find yourself in a lot of trouble with your State Bar if audited for compliance. Use the tips I provide in this episode to help complete your CLE requirements with more ease. What You’ll Learn in This Episode: Resources Mentioned: Avvo's Lawyernomics Clio Cloud conference ABA Techshow CLA Summit CEB Basics Conference Thank...


CEO or Expert: Which One Should You Be in Your Law Practice? with Mike Whelan [LGE 022]

For many solo practitioners, they believe they need to be the CEO’s and the experts of their law practices. After all, more often than not, it’s just them running the show. But is that necessarily the best way to grow your business? My guest today is Mike Whelan, operator of the Lawyer Forward conference, soon-to-be author, and legal consultant. Mike believes lawyers need to choose one or the other and he supports his claims in this fascinating conversation. What We Discuss in This...


How to Create Compelling Marketing Content, Ethically with Nick Rishwain [LGE 021]

Content marketing presents a great opportunity for lawyers who wish to increase their visibility online and grow their practices. Through blogging and video creation, lawyers can begin to establish genuine relationships with potential clients online. But, of course, there's always that fear of crossing ethical rules. That's what my guest and I discuss in this episode. I’m joined by Nick Rishwain, Vice President of Client Relations and Business Development for, an online...


10 Things Every New Lawyer Needs to Know [LGE 020]

Whether you’re a new lawyer or you’ve been practicing for many years, this is a great episode that will serve as advice (or as a reminder) for how to make the most of being a lawyer and be the best you can be. The Top Ten Things Every New Lawyer Needs to Know: What advice do you have for brand new lawyers? Tweet me @zaviehlaw or email me at megan[at]zaviehlaw[dot]com with your advice. Thank you for listening! Don’t forget to SUBSCRIBE to the show to receive every new episode delivered...


How to Help Your Family Deal With Your Malpractice Suit [LGE 019]

If you’re involved in the discipline process, a lot of that stress you're dealing with carries over and affects your family too. So how can you help them handle the stress that comes along with dealing with malpractice suits? That's what I discuss in this episode. What You’ll Learn in This Episode: Thank you for listening! Don’t forget to SUBSCRIBE to the show to receive every new episode delivered straight to your podcast player every Tuesday. If you enjoyed this episode, please help me...


Why We Need Data Driven Ethics Reform with Erin Gerstenzang [LGE 018]

The legal industry has been stagnant when it comes to making any sort of ethics reform. For the states that are making changes to their ethics rules, those changes are typically based on opinions and arguments but not on data. The data is out there; we need to collect it and organize it in a way that will help regulators make better decisions. I’m joined by criminal defense attorney and legal ethics enthusiast, Erin Gerstenzang. Erin and I are leading the charge on the Data Driven Ethics...


California’s New Rules of Professional Conduct: What You Need to Know [LGE 017]

I’m diving into the changes that came about with the new revamp of the California Rules of Professional Conduct. Several years ago, the California Supreme Court convened a commission to work on bringing California's Rules into alignment with the ABA Model Rules. The Commission’s Rules were recently adopted by the Supreme Court and they go into affect later this year in 2018. In this episode, I’m breaking down what California lawyers need to know about the changes and how they impact their...


How to Ethically and Effectively Use the Media and Engage the Court of Public Opinion with Wayne Pollock [LGE 016]

There are many instances when a lawyer might want to turn to the press and media to engage them in a way that helps their existing clients. While there are certainly numerous marketing benefits to engaging the press, there’s also a huge opportunity to offer unique legal services to clients in addition to litigation. We’re exploring how to be more media-savvy for the benefit of our clients in this episode. I'm joined by Wayne Pollock, Founder and Managing Attorney at Copo Strategies, a...


The Business Case for Being a Decent Human Being (and Lawyer) [LGE 015]

It’s not enough to be competent in your practice area, now clients expect lawyers to be decent human beings as well. In this episode, I share my thoughts on the importance of being a good person and how that has a positive impact on your business. I also examine the fall out from a New York attorney’s recent "racist rant" and how that is negatively affecting his reputation and law practice. What I Discuss in This Episode: Resources Mentioned: Blink – Malcolm Gladwell Erin Gerstenzang...


How to Use an Online Scheduling Tool for Networking and Booking Clients with Jess Birken [LGE 014]

Scheduling software programs help you keep your appointments organized, but they can do so much more for your practice. From helping you set up networking meetings, to booking client calls, collecting payments for consultations, and requesting Google reviews, online scheduling software like Acuity can be a powerful tool for lawyers. In this episode, I’m joined by Jess Birken, a non-profit attorney in Minneapolis, Minnesota. Jess loves all things tech and all things Acuity. She shares her...


Why the Ethics Rules are Ripe for Reform [LGE 013]

In this episode, I get a little bit more personal and share my candid thoughts about why the legal profession is ripe for legal ethics reform, and more importantly, why that’s not a scary proposition. There are many forward-thinking legal practitioners and legal tech experts who are in favor of a large scale reform of the ethics rules but naturally, there are many others who are against any such changes. Despite the consensus among the former that change is needed, there is still some...


The Benefits of Preemptively Auditing Your Law Practice Management with Jared Correia [LGE 012]

The better your law practice is managed, the less likely you are to fall short on even basic ethics duties like competence, diligence, and communication. That’s why audits of your law firm technology, marketing, and practice management are so important. In this episode, I’m joined by Jared Correia, Founder and CEO of Red Cave Law Firm Consulting, which offers subscription-based law firm business management consulting and technology services for solo and small law firms. What We Discuss in...


Proper Billing Practices That Reduce Bar Complaints [LGE 011]

What are some proper billing practices that can help reduce the potential for bar complaints against you? In this episode, I share several best practices when it comes to billing clients for work performed. What I Cover In this Episode: Resources Mentioned Episode 2 Thank you for listening! Don’t forget to SUBSCRIBE to the show to receive every new episode delivered straight to your podcast player every Tuesday. If you enjoyed this episode, please help me get the word out about this...