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Healthcare's MissingLogic

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Healthcare's MissingLogic is a podcast for healthcare leaders who are tired of wasting time, money and resources on the same reoccurring problems or fixes that fail. Life and business "besties" Tracy Christopherson and Michelle Troseth have been supporting healthcare leaders for over 30 years as they strive to establish high performing and thriving work cultures. Join them and their guests each week as they examine and discuss the most pressing issues in healthcare using a Polarity Thinking™ lens.

Healthcare's MissingLogic is a podcast for healthcare leaders who are tired of wasting time, money and resources on the same reoccurring problems or fixes that fail. Life and business "besties" Tracy Christopherson and Michelle Troseth have been supporting healthcare leaders for over 30 years as they strive to establish high performing and thriving work cultures. Join them and their guests each week as they examine and discuss the most pressing issues in healthcare using a Polarity Thinking™ lens.
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Location:

United States

Description:

Healthcare's MissingLogic is a podcast for healthcare leaders who are tired of wasting time, money and resources on the same reoccurring problems or fixes that fail. Life and business "besties" Tracy Christopherson and Michelle Troseth have been supporting healthcare leaders for over 30 years as they strive to establish high performing and thriving work cultures. Join them and their guests each week as they examine and discuss the most pressing issues in healthcare using a Polarity Thinking™ lens.

Language:

English


Episodes

#13 The Role of Directive and Shared Decision-Making in Person-Centered Care

10/9/2019
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“Patients are the co-pilot in the airplane called better healthcare” Ben Moulton This is a very interesting episode because today we’re talking with Dr. Glyn Elwyn a physician/researcher and Ben Moulton a lawyer/patient advocate about the Directive and Shared Decision-Making Polarity. This polarity can show up in different contexts, leaders and employees, parents and children, but today we are discussing this polarity within the context of decision-making between the provider and...

Duration:00:57:37

#12 The Upside and Downside of Health Information Technology

10/2/2019
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This polarity is a “BIGGY” listeners! Today we are talking about the technology platform and practice platform polarity. We have 20 years of experience with this polarity. We’ve used health information technology at the point of care as clinicians, lead implementations of technology and practice frameworks in hospitals, developed evidence-based content to integrate into the electronic health record and participated on one of the first design teams for the electronic health record. We...

Duration:00:40:12

#11 Why we need an I in Team

9/25/2019
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Have you ever heard of the phrase, “There is no I in team”? Well, there is an “I in Individual”, and teams are made up of individuals. So, in reality, there is an I in Team! Nationally leaders are looking to team-based care as one of the solutions to poor quality care. There is an emphasis on moving away from individual autonomous care to team-based care. What leaders don’t realize is individual and team is a polarity that needs to be leveraged. “Individual and Team” represent an...

Duration:00:31:27

#10 Unleashing the Power of the Margin and Mission Polarity in Complex Care

9/18/2019
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In this episode we focus on an over-arching healthcare polarity. The Margin and Mission Polarity. Everyone in healthcare is impacted by this polarity. Both Margin and Mission must to be present for the system to be sustainable and provide the healthcare we need. Today we're looking at this polarity within the context of complex care and social needs. During this episode we talk with Lauran Hardin. Lauran is a leader at the National Center for Complex Care and Social Needs. The center is...

Duration:00:46:11

#9 Interprofessional Collaboration: The Upside of Hierarchy

9/11/2019
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Relationships are a critical element of interprofessional collaboration. In today’s episode, we discuss hierarchy and partnership within the context of interprofessional collaboration in the healthcare setting. There is a long history in the evolution of the health professions and how they work together that is rooted in social class and gender differences. There is extensive literature describing the status inequities and power imbalances between physicians, nurses and other health...

Duration:00:40:44

#8 Patient and Clinician Safety from a Patient’s Point of View

9/4/2019
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We were so excited to have Vicky Schmidt join us for this episode. Vicky has experienced some of the very best of care and some of the worst care over the past 18 years. She is a patient advocate for person-centered care and has shared her story with thousands. During this episode Vicky helps us shine a light on the patient and clinician safety polarity from a patient perspective. This is a significant polarity in healthcare and on the minds of clinicians and healthcare leaders...

Duration:00:52:07

#7 What you want to know about solving the staffing problem

8/28/2019
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Is there ever a time when staffing is not being addressed? Having adequate staff is a critical component of healthcare. It is more significant than in any other industry probably. In other industries when someone doesn’t show up for work or you have a few vacancies you may be able to shift things and it’s not that big of a deal (at least it's not life threatening) or you are able to make things work. In healthcare, when there are staffing issues, the potential for harm to others increases...

Duration:00:29:46

#6 The Holy Grail: Managing Taking Care of Self and Taking Care of Others

8/21/2019
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In this episode we focus on a personal level polarity that we believe is universal. We venture to say that there isn’t anyone who isn’t or hasn’t been impacted by this polarity. Clinicians especially, because caring for others is at the core of our roles and responsibilities. Some individuals become clinicians because of their desire to care for others or to serve others or because they feel called to do so. In healthcare today leaders and clinicians are facing significant challenges such...

Duration:00:35:21

#5 Interprofessional Education and Interprofessional Collaborative Practice: Why isn't it sustainable?

8/14/2019
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Both of us have spent a good portion of our careers developing and helping organizations implement tools, processes and infrastructures that support interprofessional education and collaborative practice. As you might guess this is a topic that is near and dear to our hearts. During the episode we talk about how the Institute of Medicine (IOM) reports, To Err is Human: Building a Safer Health System (1999); Crossing the Quality Chasm: A New Health System for the 21st Century (2001) and...

Duration:00:31:55

#4 Recognizing the Significance of Caregiver Burden

8/7/2019
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We were so excited to have Dr. Erin Craft-Otterbacher join us for this episode. Erin is a new Family Practice DNP graduate. She is a very bright, knowledgeable young lady who we know you will enjoy learning from and listening to. During this episode Erin helps us shine a light on caregiver burden and the need to manage the tension between the needs of the caregiver and the needs of the care recipient. Managing the tension between this pair of needs is an emerging and significant polarity...

Duration:00:56:27

#1 Introduction to Healthcare's MissingLogic Podcast

7/25/2019
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In this introductory episode, Tracy and Michelle share their 30+ years experience with healthcare transformation and how they are “mad as hell” about the wasted time, money and resources spent on addressing the same challenges over and over. It is hard to take when you know it doesn’t have to be that way. As healthcare clinicians, leaders and educators we are excellent problems solvers, so why do we face the same challenges over and over? It’s because not every challenge is a problem that...

Duration:00:25:14

#2 An interview with Polarity Thinking™ Living Legends

7/25/2019
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We are so grateful to have two “living legends” as our first guests on the podcast, Dr. Barry Johnson and Bonnie Wesorick. They are both phenomenal leaders whose life’s work has been to bring Polarity Thinking™ to the world. We are blessed to have them as our mentors, colleagues and friends! During the interview Barry shares how the original Polarity Map® emerged in 1975 and how the work has expanded globally. Barry partnered with Bonnie Wesorick in the 1990’s as she recognized the...

Duration:01:01:00

# 3 Patient and Clinician Satisfaction: It's not an either or choice

7/25/2019
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Today we are exploring a major crux polarity in the healthcare system that is often looked at as two separate or independent issues. The topic today is the patient satisfaction and clinician satisfaction polarity. While this pair appears to be opposites, they have an interdependent relationship. Achieving positive sustainable outcomes cannot be accomplished by focusing on one or the other – heck no! It’s a both/and opportunity. In this episode we will discuss the current realities...

Duration:00:37:07