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Healthcare's MissingLogic

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Healthcare's MissingLogic is a podcast for healthcare leaders who are tired of wasting time, money and resources on the same reoccurring problems or fixes that fail. Life and business "besties" Tracy Christopherson and Michelle Troseth have been supporting healthcare leaders for over 30 years as they strive to establish high performing and thriving work cultures. Join them and their guests each week as they examine and discuss the most pressing issues in healthcare using a Polarity Thinking™ lens.

Healthcare's MissingLogic is a podcast for healthcare leaders who are tired of wasting time, money and resources on the same reoccurring problems or fixes that fail. Life and business "besties" Tracy Christopherson and Michelle Troseth have been supporting healthcare leaders for over 30 years as they strive to establish high performing and thriving work cultures. Join them and their guests each week as they examine and discuss the most pressing issues in healthcare using a Polarity Thinking™ lens.
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Location:

United States

Description:

Healthcare's MissingLogic is a podcast for healthcare leaders who are tired of wasting time, money and resources on the same reoccurring problems or fixes that fail. Life and business "besties" Tracy Christopherson and Michelle Troseth have been supporting healthcare leaders for over 30 years as they strive to establish high performing and thriving work cultures. Join them and their guests each week as they examine and discuss the most pressing issues in healthcare using a Polarity Thinking™ lens.

Language:

English


Episodes

#28 How Leaders Can Leverage a Polarity Mindset to Develop Strong Teams and Cultivate Psychological Safety featuring Diane Hanson

1/21/2020
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Today we are talking about Polarity Thinking™ as an essential leadership skill. Let’s face it. Leadership is not easy! All leaders can use tools and skills to enhance their effectiveness, change the conversations they’re having and transform their leadership style. We are blessed to have Diane Hanson with us today. Diane has leveraged polarities in her personal and professional life for over 20 years and has a lot of wisdom to share with us. “Once you understand and believe in the logic...

Duration:01:06:53

#27 Who Is Practice Ready? Challenging the Status Quo in Higher Education and Examining the Education and Practice Gap featuring Dr. Susan Hanrahan

1/14/2020
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We are so excited to have Dr. Susan Hanrahan on the podcast with us today. We’re talking today about preparing the future workforce for the 21st Century. As Dr. Hanrahan pointed out, we are already in the 21st Century, so we are already behind! That’s why these kinds of conversations are so important. Dr. Susan Hanrahan shares some new ideas about higher education and what’s missing and what’s needed to prepare the future workforce. She challenges the status quo and shares some...

Duration:00:42:23

#26 Perceptions of Leader Empathy and the Relationship to Patient and Clinician Satisfaction with Dr. Wilma Powell Stuart and Dr. Bridget Moore

1/7/2020
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Today we are talking about the role of empathy and leadership in patient satisfaction and clinician satisfaction. As clinicians we are empathetic with the patients and the families we serve. Who empathizes with clinicians? There isn’t much known about how clinicians receive or perceive empathy from others. We are excited to have our guests Dr. Wilma Powell Stuart and Dr. Bridget Moore share their passion for empathy in the workplace as well as how they have combined empathy and Polarity...

Duration:00:44:31

#25 A Personal and Professional Story about Clinician Burnout and Resilience featuring Dr. Miguel Paniagua

1/1/2020
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HAPPY NEW YEAR!!! We are so excited to kick off the New Year with Dr. Miguel Paniagua sharing his personal and professional story about Burnout and Clinician Well-Being & Resilience Clinician burnout is a unique and personal journey for anyone who experiences it. Lives are at stake! Not just clinician’s lives but patient's lives. We now know that poor provider wellness leads to medical errors. We are fortunate to have Dr. Paniagua to share his personal experience, hitting rock bottom...

Duration:00:40:33

# 24 Directive and Participative Decision-Making: Using a polarity lens to discuss what’s in it for you and your team and what’s at risk

12/24/2019
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How involved are you in the decisions that impact your work environment? If you are a leader, are you engaging the clinicians in decision-making? Decisions are made every day in healthcare by clinicians and by leaders. Some of those decisions can have a major impact on the culture and clinical outcomes. Today we are discussing the Directive and Participative Decision-Making polarity in the context of healthcare leadership. All decisions should be made to serve the mission with an...

Duration:00:31:43

#23 Patient and Clinician Safety in Hospitals Today: A Chief Nursing Officer’s experience and perspective featuring Liz Murphy

12/17/2019
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When it comes to patient and clinician safety, what’s keeping you up at night? Are the clinician’s in your organization at risk? Is their safety being threatened? Patient safety has been on the minds of healthcare leaders across the United States ever since the Institute of Medicine published the landmark report, To Err is Human: Building a Safer Health System. More recently there is increasing concern about clinician safety. Clinician harm is escalating. Are we doing enough to keep...

Duration:00:46:11

#22 How to Leverage the Individual and Team Tension that Exists in Today’s Healthcare Environments featuring Tony Suchman, MD.

12/11/2019
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No one health professional can be responsible for the delivery of quality safe care, but many have not been prepared to work in teams. This is one of the greatest challenges faced in healthcare today. There is a lot to learn about leveraging this tension between individual and team in today’s healthcare environments. Experiences vary greatly across the country from one healthcare organization or practice to another. What are you experiencing? In this episode, we interview Dr. Tony...

Duration:00:56:12

#21 Rapid Rollout of EHRs: Insights into the nursing experience from a statewide study with Dr. Susan McBride and Dr. Mari Tietze

12/4/2019
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There is no turning back now! We are in the digital age and electronic health records (EHRs) are here to stay! What is important now is looking at the results or outcomes of the rapid implementation of the EHRs. The lens we use to examine the outcomes can have serious implications for future strategies. In this episode we talk with Dr. Susan McBride and Dr. Mary Tietze, two nurse informatics scholars from Texas who share our passion for health information technology and...

Duration:00:55:37

#20 Stop Stressing and Start Managing the Constant Tension Between Margin and Mission in Today’s Healthcare Climate

11/27/2019
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Are you feeling the tension between serving the mission while maintaining the margin? It is a stressful time for leaders as they worry about delivering quality, safe care, reducing clinician burden, improving patient and family experiences and at the same time dealing with changing reimbursement models and financial constraints. As a leader, do you feel like you don’t have enough fingers to plug the numerous holes in the dike? The truth is, these challenges are not isolated problems. They...

Duration:00:33:33

#19 Partnership Infrastructures: A key Strategy for Leveraging the Vertical and Horizontal Relationship Polarity with Bonnie Wesorick

11/20/2019
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Have you ever wondered how healthcare organizations became so hierarchical or why we struggle with hierarchical relationships in our healthcare environments? In today’s episode, we discuss the vertical (hierarchy) and horizontal (partnership) relationship polarity in healthcare settings with Bonnie Wesorick. Bonnie has over 40 years of experience in helping organizations establish partnership infrastructures that lead to the creation of healthy cultures. There is a long history in the...

Duration:00:50:48

#18 Unique and Innovative Strategies for Overcoming Never-Ending and Common Healthcare Staffing Challenges with Laurie Shiparski

11/13/2019
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Ever had the feeling that everything and nothing has changed at the same time? That’s how we felt during this episode as we talked with Laurie Shiparski about staffing challenges and the recruitment and retention polarity. While challenges with staffing in healthcare haven’t changed much over the past 20 years there are unique and innovative strategies that can be used to leverage the recruitment and retention polarity that lies beneath the staffing problem. Laurie is a Principle at...

Duration:00:52:15

#17 What about the patient experience? Afterthoughts with Anne Chamberlin

11/6/2019
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In one of our previous episodes our guest, Ben Moulton said “Patients are the co-pilot in the airplane called better healthcare” In a person-centered approach to care hearing the person’s voice and engaging them in decision-making is critical. How often do we hear the patient’s story? We gather patient data but are we asking patients to tell their story, to convey their experiences, and are we listening and learning from those experiences when they are told? What is it costing, if we...

Duration:00:38:14

#16 Combating Clinician Burnout with a Wellness Culture: The Time is Now!

10/30/2019
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In today’s episode our conversation focuses on strategies related to well-being and resilience. Clinician burnout is a significant issue and it is getting a lot of attention right now. Unfortunately, 50% of the clinicians including nursing and physicians are experiencing burnout. We are very fortunate to have Dr. Bernadette Melnyk from The Ohio State University on the show today. Dr. Melnyk is an inspiring leader who is blazing a significant well-being and resilience trail at OSU as the...

Duration:00:41:17

#15 What Nobody Tells You About Aligning Interprofessional Education and Practice

10/23/2019
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There is a call for alignment between education and the healthcare delivery system This alignment has been recognized as a critical component in efforts to improve health and the healthcare system. To this point most of the interprofessional work has occurred in education with the intention to drive changes in healthcare. If positive changes in healthcare are to occur, it must come from an alignment between practice and education. 90-95 % of the current workforce has potentially not...

Duration:00:43:16

#14 Are You Sacrificing your SELF for OTHERS?

10/16/2019
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Is there anyone who is not trying to manage the relationship between SELF and OTHERS? In today’s podcast we discuss the SELF and OTHER Polarity. This one show’s up in all aspects of life. We can feel the tension between SELF and OTHER at work as clinicians and leaders. The SELF and OTHER tension can also be felt at home as parents or in our marriages or relationships. This is NOT going away! Do you often feel like you are being forced to make a choice? To choose between yourself and...

Duration:00:26:49

#13 The Role of Directive and Shared Decision-Making in Person-Centered Care

10/9/2019
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“Patients are the co-pilot in the airplane called better healthcare” Ben Moulton This is a very interesting episode because today we’re talking with Dr. Glyn Elwyn a physician/researcher and Ben Moulton a lawyer/patient advocate about the Directive and Shared Decision-Making Polarity. This polarity can show up in different contexts, leaders and employees, parents and children, but today we are discussing this polarity within the context of decision-making between the provider and...

Duration:00:57:37

#12 The Upside and Downside of Health Information Technology

10/2/2019
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This polarity is a “BIGGY” listeners! Today we are talking about the technology platform and practice platform polarity. We have 20 years of experience with this polarity. We’ve used health information technology at the point of care as clinicians, lead implementations of technology and practice frameworks in hospitals, developed evidence-based content to integrate into the electronic health record and participated on one of the first design teams for the electronic health record. We...

Duration:00:40:12

#11 Why we need an I in Team

9/25/2019
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Have you ever heard of the phrase, “There is no I in team”? Well, there is an “I in Individual”, and teams are made up of individuals. So, in reality, there is an I in Team! Nationally leaders are looking to team-based care as one of the solutions to poor quality care. There is an emphasis on moving away from individual autonomous care to team-based care. What leaders don’t realize is individual and team is a polarity that needs to be leveraged. “Individual and Team” represent an...

Duration:00:31:27

#10 Unleashing the Power of the Margin and Mission Polarity in Complex Care

9/18/2019
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In this episode we focus on an over-arching healthcare polarity. The Margin and Mission Polarity. Everyone in healthcare is impacted by this polarity. Both Margin and Mission must to be present for the system to be sustainable and provide the healthcare we need. Today we're looking at this polarity within the context of complex care and social needs. During this episode we talk with Lauran Hardin. Lauran is a leader at the National Center for Complex Care and Social Needs. The center is...

Duration:00:46:11

#9 Interprofessional Collaboration: The Upside of Hierarchy

9/11/2019
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Relationships are a critical element of interprofessional collaboration. In today’s episode, we discuss hierarchy and partnership within the context of interprofessional collaboration in the healthcare setting. There is a long history in the evolution of the health professions and how they work together that is rooted in social class and gender differences. There is extensive literature describing the status inequities and power imbalances between physicians, nurses and other health...

Duration:00:40:44